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If you need to arrange roadside assistancefor yourself, Lincoln Motor Companyreimburses a reasonable amount for towingto the nearest Lincoln dealership within100 mi (160 km). To obtain reimbursementinformation, United States clients, call1-800-521-4140. Clients need to submit theiroriginal receipts.
Vehicles Sold in Canada: GettingRoadside Assistance
To fully assist you should you have a vehicleconcern, Lincoln Motor Company offers acomplimentary roadside assistance program. This program is eligible within Canada or thecontinental United States.
This program is separate from the NewVehicle Limited Warranty, beginning fromthe original warranty start date and lasts thelife of the vehicle for the original owner.Subsequent owners receive coverage thatis concurrent with the 6 years or 70,000 mi(110,000 km) (whichever occurs first)powertrain warranty coverage period.
If you purchased your vehicle in Canada andrequire roadside assistance, please call1-800-387-9333.
Vehicles Sold in Canada: UsingRoadside Assistance
Complete the roadside assistanceidentification card and place it in your walletfor quick reference.
In Canada, this card is found in the WarrantyGuide in the glove compartment of yourvehicle.
Vehicles Sold in Canada: RoadsideAssistance Program Coverage
The service is available 24 hours a day,seven days a week.
Canadian roadside coverage and benefitsmay differ from the U.S. coverage.
For complete program coverage detailsreview your warranty guide, contact yourdealer, call us in Canada at 1-800-387-9333,or visit our website atwww.lincolncanada.com.
HAZARD FLASHERS
Note:The hazard flashers operate when theignition is in any position, or if the key is notin the ignition. If used when the vehicle is notrunning, the battery loses charge. As a result,there may be insufficient power to restartyour vehicle.
The flasher control is on theinstrument panel. Use your hazardflashers when your vehicle iscreating a safety hazard for other motorists.
•Press the flasher control and all front andrear direction indicators flash.
•Press the button again to switch them off.
FUEL SHUTOFF
WARNING: If your vehicle has beeninvolved in a crash, have the fuel systemchecked. Failure to follow this instructioncould result in fire, personal injury or death.
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Roadside Emergencies
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TRANSPORTING THE VEHICLEIf you need to tow your vehicle, contact aprofessional towing service or, if you are amember of a roadside assistance program,your roadside assistance service provider.
We recommend the use of a wheel lift anddollies or flatbed equipment to tow yourvehicle. Do not tow with a slingbelt. LincolnMotor Company does not approve a slingbelttowing procedure. If you tow your vehicleincorrectly, or by any other means, vehicledamage may occur.
Lincoln Motor Company produces a towingmanual for all authorized tow truck operators.Have your tow truck operator refer to thismanual for proper hook-up and towingprocedures for your vehicle.
It is acceptable to have your front-wheeldrive vehicle towed from the front if usingproper wheel lift equipment to raise the frontwheels off the ground. When towing in thismanner, the rear wheels can remain on theground.
Front-wheel drive vehicles must have thefront wheels placed on a tow dolly whentowing your vehicle from the rear usingwheel lift equipment. This prevents damageto the transmission.
Towing an all-wheel drive vehicle requiresthat all wheels be off the ground, such asusing a wheel lift and dollies or flatbedequipment. This prevents damage to thetransmission, all-wheel drive system andvehicle.
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Roadside EmergenciesE143886
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If you drive in extremely hot climates:
•You can decrease the coolantconcentration to 40%.
•Coolant concentrations below 40%decrease the freeze and corrosionprotection characteristics of the coolantand may cause engine damage.
Vehicles driven year-round in non-extremeclimates should use prediluted coolant foroptimum cooling system and engineprotection.
Coolant Change
At specific mileage intervals, as listed in thescheduled maintenance information, thecoolant should be changed. Add predilutedcoolant approved to the correct specification.See Capacities and Specifications (page373).
Fail-Safe Cooling
Fail-safe cooling allows you to temporarilydrive your vehicle before any incrementalcomponent damage occurs. The fail-safedistance depends on ambient temperature,vehicle load and terrain.
How Fail-Safe Cooling Works
If the engine begins to overheat,the coolant temperature gaugemoves toward the red zone:
A warning lamp illuminates and amessage may appear in theinformation display.
If the engine reaches a presetover-temperature condition, the engineautomatically switches to alternating cylinderoperation. Each disabled cylinder acts as anair pump and cools the engine.
When this occurs, your vehicle still operates,however:
•Engine power is limited.
•The air conditioning system turns off.
Continued operation increases the enginetemperature, causing the engine tocompletely shut down. Your steering andbraking effort increases in this situation.
When the engine temperature cools, you canre-start the engine. Have your vehiclechecked as soon as possible to minimizeengine damage.
When Fail-Safe Mode Is Activated
WARNING: Fail-safe mode is for useduring emergencies only. Operate yourvehicle in fail-safe mode only as long asnecessary to bring your vehicle to rest in asafe location and seek immediate repairs.When in fail-safe mode, your vehicle will havelimited power, will not be able to maintainhigh-speed operation, and may completelyshut down without warning, potentially losingengine power, power steering assist, andpower brake assist, which may increase thepossibility of a crash resulting in seriousinjury.
WARNING: Do not remove the coolantreservoir cap when the cooling system is hot.Wait 10 minutes for the cooling system tocool down. Cover the coolant reservoir capwith a thick cloth to prevent the possibilityof scalding and slowly remove the cap.Failure to follow this instruction could resultin personal injury.
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Maintenance
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Your vehicle has limited engine power whenin the fail-safe mode, drive your vehicle withcaution. Your vehicle does not maintainhigh-speed operation and the engine mayoperate poorly.
Remember that the engine is capable ofautomatically shutting down to preventengine damage. In this situation:
1. Pull off the road as soon as safelypossible and switch the engine off.
2. If you are a member of a roadsideassistance program, we recommend thatyou contact your roadside assistanceservice provider.
3.If this is not possible, wait a short periodfor the engine to cool.
4. Check the coolant level. If the coolantlevel is at or below the minimum mark,add prediluted coolant immediately.
5.When the engine temperature cools, youcan re-start the engine. Have your vehiclechecked as soon as possible to minimizeengine damage.
Note:Driving your vehicle without repairincreases the chance of engine damage.
Engine Coolant TemperatureManagement (If Equipped)
WARNING: To reduce the risk of crashand injury, be prepared that the vehiclespeed may reduce and the vehicle may notbe able to accelerate with full power until thecoolant temperature reduces.
If you tow a trailer with your vehicle, theengine may temporarily reach a highertemperature during severe operatingconditions, for example ascending a long orsteep grade in high ambient temperatures.
At this time, you may notice the coolanttemperature gauge moves toward the redzone and a message may appear in theinformation display.
You may notice a reduction in vehicle speedcaused by reduced engine power in orderto manage the engine coolant temperature. Your vehicle may enter this mode if certainhigh-temperature and high-load conditionstake place. The amount of speed reductiondepends on vehicle loading, grade andambient temperature. If this occurs, there isno need to stop your vehicle. You cancontinue to drive.
The air conditioning may automatically turnon and off during severe operatingconditions to protect the engine fromoverheating. When the coolant temperaturedecreases to the normal operatingtemperature, the air conditioning turns on.
If the coolant temperature gauge moves fullyinto the red zone, or if the coolanttemperature warning or service engine soonmessages appear in your information display,do the following:
1.Stop your vehicle as soon as it is safe todo so. Fully apply the parking brake, shiftinto park (P) or neutral (N).
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Maintenance
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SpecificationName
Motorcraft® Spot and Stain Remover, ZC-14 (U.S.)
ESR-M14P5-AMotorcraft® Ultra-Clear Spray Glass Cleaner, ZC-23 (U.S.)
Motorcraft® Wheel and Tire Cleaner, ZC-37-A (U.S. & Canada)
CLEANING THE EXTERIOR
Wash your vehicle regularly with cool orlukewarm water and a neutral pH shampoo,we recommend Motorcraft Detail Wash.
•Never use strong household detergentsor soap, for example dish washing orlaundry liquid. These products candiscolor and spot painted surfaces.
•Never wash your vehicle when it is hotto the touch, or during strong or directsunlight.
•Dry your vehicle with a chamois or softterry cloth towel to eliminate waterspotting.
•Immediately remove fuel spillages, birddroppings, insect deposits and road tar.These may cause damage to yourvehicle’s paintwork or trim over time. Werecommend Motorcraft Bug and TarRemover.
•Remove any exterior accessories, forexample antennas, before entering a carwash.
•When filling with AdBlue®, remove anyresidue on painted surfaces immediately.
Note:Suntan lotions and insect repellentscan damage painted surfaces. If thesesubstances come in contact with yourvehicle, wash the affected area as soon aspossible.
Cleaning the Headlamps
Note:Do not scrape the headlamp lensesor use abrasives, alcoholic solvents orchemical solvents to clean them.
Note:Do not wipe the headlamps when theyare dry.
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Vehicle Care
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Highway Hazards
No matter how carefully you drive thereis always the possibility that you mayeventually have a flat tire on thehighway. Drive slowly to the closest safearea out of traffic. This may furtherdamage the flat tire, but your safety ismore important.
If you feel a sudden vibration or ridedisturbance while driving, or you suspectyour tire or vehicle has been damaged,immediately reduce your speed. Drivewith caution until you can safely pull offthe road. Stop and inspect the tires fordamage. If a tire is under-inflated ordamaged, deflate it, remove the wheeland replace it with your spare tire andwheel (if provided). If you cannot detect
a cause, have the vehicle towed to thenearest repair facility or tire dealer tohave the vehicle inspected.
Tire and Wheel Alignment
A bad jolt from hitting a curb or potholecan cause the front end of your vehicleto become misaligned or cause damageto your tires. If your vehicle seems topull to one side when you’re driving, thewheels may be out of alignment. Havean authorized dealer check the wheelalignment periodically.
Wheel misalignment in the front or therear can cause uneven and rapidtreadwear of your tires and should becorrected by an authorized dealer.Front-wheel drive vehicles and thosewith an independent rear suspension (ifequipped) may require alignment of allfour wheels.
The tires should also be balanced
periodically. An unbalanced tire andwheel assembly may result in irregulartire wear.
Tire Rotation
Note:If your tires show uneven wearask an authorized dealer to check forand correct any wheel misalignment,tire imbalance or mechanical probleminvolved before tire rotation.
Note:Your vehicle may be equippedwith a dissimilar spare wheel and tireassembly. A dissimilar spare wheel andtire assembly is defined as a sparewheel and tire assembly that is differentin brand, size or appearance from theroad tires and wheels. If you have adissimilar spare wheel and tire assemblyit is intended for temporary use only andshould not be used in a tire rotation.
Note:After having your tires rotated,inflation pressure must be checked and
adjusted to the vehicle requirements.
Rotating your tires at the recommendedinterval (as indicated in the ScheduledMaintenance chapter) will help your tireswear more evenly, providing better tireperformance and longer tire life.
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Wheels and Tires
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Dissimilar Spare Wheel and TireAssembly Information
WARNING: Failure to follow theseguidelines could result in an increased riskof loss of vehicle control, injury or death.
If you have a dissimilar spare wheel and tire,then it is intended for temporary use only.This means that if you need to use it, youshould replace it as soon as possible with aroad wheel and tire assembly that is thesame size and type as the road tires andwheels that were originally provided. If thedissimilar spare tire or wheel is damaged, itshould be replaced rather than repaired.
A dissimilar spare wheel and tire assemblyis defined as a spare wheel and tire assemblythat is different in brand, size or appearancefrom the road tires and wheels and can beone of three types:
1. T-type mini-spare: This spare tire beginswith the letter T for tire size and may haveTemporary Use Only molded in the sidewall.
•Do not exceed the maximum speedlabeled on the tire and wheel assembly.This maximum speed can be either on alabel affixed to the wheel or molded intothe tire.
2. Full-size dissimilar spare with label onwheel: This spare tire has a label on thewheel that states: THIS WHEEL AND TIREASSEMBLY FOR TEMPORARY USE ONLY.
When driving with one of the dissimilar sparetires listed above, do not:
•Exceed 50 mph (80 km/h).
•Load the vehicle beyond maximumvehicle load rating listed on the SafetyCompliance Label.
•Tow a trailer.
•Use snow chains on the end of thevehicle with the dissimilar spare tire.
•Use more than one dissimilar spare tireat a time.
•Use commercial car washing equipment.
•Try to repair the dissimilar spare tire.
Use of one of the dissimilar spare tires listedabove at any one wheel location can lead toimpairment of the following:
•Handling, stability and brakingperformance.
•Comfort and noise.
•Ground clearance and parking at curbs.
•Winter weather driving capability.
•Wet weather driving capability.
•All-wheel driving capability, if applicable.
3. Full-size dissimilar spare without labelon wheel
When driving with the full-size dissimilarspare wheel and tire assembly, do not:
•Exceed 70 mph (113 km/h).
•Use more than one dissimilar sparewheel and tire assembly at a time.
•Use commercial car washing equipment.
•Use snow chains on the end of thevehicle with the dissimilar spare wheeland tire assembly.
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Wheels and Tires
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The usage of a full-size dissimilar sparewheel and tire assembly can lead toimpairment of the following:
•Handling, stability and brakingperformance.
•Comfort and noise.
•Ground clearance and parking at curbs.
•Winter weather driving capability.
•Wet weather driving capability.
•All-wheel driving capability.
When driving with the full-size dissimilarspare wheel and tire assembly additionalcaution should be given to:
•Towing a trailer.
•Driving vehicles equipped with a camperbody.
•Driving vehicles with a load on the cargorack.
Drive cautiously when using a full-sizedissimilar spare wheel and tire assembly andseek service as soon as possible.
Tire Change Procedure (If Equipped)
WARNING: The jack supplied with thisvehicle is only intended for changing wheels.Do not use the vehicle jack other than whenyou are changing a wheel in an emergency.
WARNING: The jack should be usedon level firm ground wherever possible.
WARNING: Check that the vehicle jackis not damaged or deformed and the threadis lubricated and clean.
WARNING: Never place anythingbetween the vehicle jack and the ground.
WARNING: Never place anythingbetween the vehicle jack and your vehicle.
WARNING: Use only the specifiedjacking points. If you use other positions, youmay damage the body, steering, suspension,engine, braking system or the fuel lines.
WARNING: To help prevent yourvehicle from moving when changing a wheel,shift the transmission into park (P), set theparking brake and use an appropriate blockor wheel chock to secure the wheeldiagonally opposite to the wheel beingchanged. For example, when changing thefront left wheel, place an appropriate blockor wheel chock on the right rear wheel.
WARNING: When one of the frontwheels is off the ground, the transmissionalone will not prevent the vehicle frommoving or slipping off the jack, even if thetransmission is in park (P).
WARNING: Do not get under a vehiclethat is only supported by a vehicle jack.
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Wheels and Tires
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10. Position the jack so that the vehicledownward flange rests in the jacksaddle. Use the lug wrench and turnthe jack nut clockwise. When the flattire is off the ground, remove the lugnuts with the lug wrench.
11.Replace the flat tire with the spare tire,making sure the valve stem is facingoutward. Reinstall the lug nuts until thewheel is snug against the hub. Do notfully tighten the lug nuts until the wheelhas been lowered.
12. Lower the wheel by turning the jackhandle counterclockwise.
13. Remove the jack and fully tighten thelug nuts in the order shown. SeeTechnical Specifications (page 370).
14.Fold up the wrench and re-attach to thejack. Re-attach the strap on the jack.Re-position the jack and wrenchassembly into the original vehicleposition and secure with the plasticwing nut. Securely fasten the jackbefore you drive.
15. Unblock the wheel and pick up thewarning triangle.
Stowing the flat tire
You cannot store the full-sized road wheelin the temporary spare tire well.
1. Find the flat tire retainer strap tuckedinside the jack channel. Lower thecarpeted load floor.
2.Stow the flat tire in the cargo area on theload floor with the wheel facing up.Secure the flat tire with the retainer strapby following the next steps.
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GENERAL INFORMATION
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend that youuse extreme caution when using any devicethat may take your focus off the road. Yourprimary responsibility is the safe operationof your vehicle. We recommend against the
use of any hand-held device while drivingand encourage the use of voice-operatedsystems when possible. Make sure you areaware of all applicable local laws that mayaffect the use of electronic devices whiledriving.
Radio Frequencies and ReceptionFactors
AM and FM frequencies are established bythe Federal Communications Commission(FCC) and the Canadian Radio andTelecommunications Commission (CRTC).Those frequencies are:
•AM: 530-1710 kHz
•FM: 87.9-107.9 MHz
Note:Listening to loud audio for longperiods of time could damage your hearing.
Radio Reception Factors
The further you travel from an AM or FM station, the weaker the signal and the weaker the reception.Distance and strength
Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage andthunderstorms can interfere with the reception.Terrain
When you pass a ground-based broadcast repeating tower, a stronger signal may overtake a weaker one andresult in the audio system muting.Station overload
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Audio System