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5.Press the brake pedal and the ignitionbutton within 20 seconds to start thevehicle.
6.If your vehicle does not start, repeatsteps 1-5.
System Lockout
The system locks after five attempts of tryingto enter a Backup Start Passcode, resettinga current passcode or entering an incorrectValet Mode passcode.
Note:The system remains locked for fiveminutes. After five minutes the system allowscodes to be entered again.
PHONE AS A KEY –
TROUBLESHOOTING
PHONE AS A KEY – FREQUENTLYASKED QUESTIONS
How can I tell if my vehicle has Phone as aKey?
The touchscreen shows the Phone as aKey reset option if your vehicle hasPhone as a Key. If you have registeredyour vehicle through the Lincoln Wayapp, a control button appears on thehome screen of the Lincoln Way app.
What happens if I cannot unlock the vehiclewith Phone as a Key?
Attempt to move your phone closer tothe vehicle. Check that the Lincoln Wayapp is still running and that the Phoneas a Key control screen showsconnected. If the phone is connected,attempt to press the remote unlockbutton in the Lincoln Way app. If thephone is not connected or the remoteunlock button does not work in theLincoln Way app, attempt to force closeand restart the app.
Why do I get a No Key Detected messagein the instrument cluster display when I amusing Phone as a Key and my phone is inthe car?
Your phone’s Bluetooth connection hasbeen disrupted or is not connected. Tryreconnecting your phone's Bluetoothconnection. Move the phone closer tothe center of the vehicle near the cupholder or center console. Verify yourPhone as a Key is still active, enabledand has not been revoked.
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1.Insert the key you want to program intothe ignition. If your vehicle has apush-button start, place the remotecontrol in the backup slot.
2.Switch the ignition on.
3.Access the main menu in the informationdisplay and then scroll through themenus to change the settings of yourMyKey. From the MyKey menu select theoption Create MyKey. See InstrumentCluster Display (page 145).
4.When prompted, hold the OK button untilyou see a message informing you to labelthis key as a MyKey. The programmedrestrictions apply when you switch thevehicle off, open and close the driverdoor and restart your vehicle with theprogrammed key or remote control.
5.Switch the ignition off.
You successfully created a MyKey. Makesure you label it so you can distinguish itfrom the admin keys.
You can also program configurable settingsfor the keys.
Programming and ChangingConfigurable Settings
Use the information display to access yourconfigurable MyKey settings.
1.Switch the ignition on using an admin keyor remote control you want to program.
2.Access the main menu in the informationdisplay and then scroll through themenus to change the settings of theMyKey. See Instrument Cluster Display(page 145).
3.Follow the instructions in the display. Theprogrammed restrictions apply when youswitch the vehicle off, open and close thedriver door and restart your vehicle withthe programmed key or remote control.
Note: You can clear or change your MyKeysettings at any time during the same keycycle as you created the MyKey. Once youhave switched the vehicle off, however, youneed an admin key to change or clear yourMyKey settings. When you make anychanges to your MyKey settings, you changethe settings for every MyKey. You cannotmake individual changes to apply to certainMyKeys.
CLEARING ALL MYKEYS
When you clear your MyKeys, you removeall restrictions and return all MyKeys to theiroriginal admin key status at once. To clearall MyKeys of all MyKey settings, use theinformation display.
1.Switch the ignition on using an adminkey.
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Lock.A
Unlock.B
OPERATING THE DOORS FROM
INSIDE YOUR VEHICLE
INDIVIDUALLY UNLOCKING ANDLOCKING THE DOORS USING THELOCKING BUTTON
The power door lock control is on the driverand front passenger door panels.
Unlock.A
Lock.B
OPENING THE DOORS FROM INSIDEYOUR VEHICLE
Pull the interior door handle twice to unlockand open a rear door. The first pull unlocksthe door and the second pull opens the door.
AUTOUNLOCK
WHAT IS AUTOUNLOCK
Autounlock is an unlocking feature thatunlocks the vehicle doors when your vehiclecomes to a stop.
AUTOUNLOCK REQUIREMENTS
Autounlock unlocks all the doors when all ofthe following occur:
•The ignition is on, all the doors are closedand your vehicle is moving at a speedgreater than 12 mph (20 km/h).
•Your vehicle comes to a stop.
•You open the driver door within 10minutes of switching the ignition off or tothe accessory position.
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SWITCHING AUTOUNLOCK ON ANDOFF
1.Press the menu button on the steeringwheel to enter the information displaymain menu.
2.Select Settings.
3.Select Vehicle.
4.Select Locks.
5.Switch Autounlock on or off.
AUTOLOCK
WHAT IS AUTOLOCK
Autolock is a locking feature that locks yourvehicle doors when you start driving.
AUTOLOCK REQUIREMENTS
Autolock locks all the doors when all of thefollowing occur:
•All doors are closed.
•The ignition is on.
•Your vehicle reaches a speed greaterthan 12 mph (20 km/h).
MISLOCK
WHAT IS MISLOCK
Mislock is a locking feature that warns youif your vehicle has not locked.
MISLOCK LIMITATIONS
When you press the lock button once, thedirection indicators do not flash if any dooror the liftgate or hood is open.
1.If any door or the liftgate is open.
2.The hood is open.
SWITCHING MISLOCK ON AND OFF
1.Press the menu button on the steeringwheel to enter the information displaymain menu.
2.Select Settings.
3.Select Vehicle.
4.Select Locks.
5.Switch Mislock Chirp on or off.
DOORS AND LOCKS AUDIBLE
WARNINGS
Door Ajar Audible Warning
Sounds when a door is not fully closed andyour vehicle is moving.
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DOORS AND LOCKS –
TROUBLESHOOTING
DOORS AND LOCKS – WARNINGLAMPS
Door Ajar Warning Lamp
It illuminates when you switch theignition on and remains on if anydoor or the hood is open.
DOORS AND LOCKS – INFORMATION MESSAGES
ActionMessage
Displays if a door is open. Fully close the door.Driver Door Ajar
Passenger Door Ajar
Rear Left Door Ajar
Rear Right Door Ajar
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LOCATING THE KEYLESS ENTRY
KEYPAD
The keypad is near the driver window andilluminates when you touch it.
KEYLESS ENTRY LIMITATIONS
Make sure your remote control is within 3 ft(1 m) from the front door handles and thetailgate.
The system could not function if:
•The remote control remains stationaryfor about a minute.
•The vehicle battery has no charge.
•The remote control battery has nocharge.
•There is interference causing issues withthe remote control frequencies.
•The remote control is too close to metalobjects or electronic devices, for examplekeys or a cell phone.
KEYLESS ENTRY SETTINGS
Switching Keyless Entry On and Off
1.Switch the ignition on using an originalkey that has not been created as aMyKey.
2.Press Settings on the touchscreen.
3.Press Vehicle Settings.
4.Press Locks.
Reprogramming the UnlockingFunction
You can enable two-stage unlocking functionallowing you to unlock only the driver doorwhen you touch the unlock sensor.
Press and hold both the lock and unlockbuttons on the remote control for fourseconds to disable or enable two-stageunlocking.
If you program the unlocking function so thatonly the driver door unlocks, you can unlockall of the other doors from inside your vehicleusing the power door lock control. You canunlock individual doors by pulling the interiordoor handles on those doors.
USING KEYLESS ENTRY
Unlocking the Doors
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Opening the Liftgate with the RemoteControl
Press the exterior liftgate release buttoninside of the liftgate handle. The liftgateunlocks and opens. See Opening theLiftgate From Outside Your Vehicle (page102).
KEYLESS ENTRY –
TROUBLESHOOTING
KEYLESS ENTRY – FREQUENTLYASKED QUESTIONS
Why does the keypad not accept the accesscode?
If you enter the access code too fast onthe keypad, the unlock function may notwork. Slowly re-enter the access code.
Why does the passive key not work?
The system deactivates passive keysleft inside your vehicle when you lockit. You cannot switch the ignition onusing a deactivated passive key. Pressthe unlock button on the remote controlto reactivate a passive key.
Why does the keypad not function?
The keypad goes into an anti-scanmode if you enter a wrong code seventimes. The anti-scan mode disables thekeypad for one minute and the red lightflashes.
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The anti-scan feature turns off after:
•One minute of keypad inactivity.
•You press the unlock button on theremote control.
•You switch the ignition on.
•You unlock your vehicle using keylessentry.
USING THE KEYLESS ENTRY
KEYPAD
Unlocking the Doors
Enter the factory-set five-digit code or yourpersonal code. You must press each numberwithin five seconds of each other.
•Press 3-4 within five seconds to unlockall doors.
Locking the Doors
Press and hold 7·8 and 9·0 at the same timewith the driver door closed.
Note:You do not need to enter the codefirst.
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HOW DOES EASY ENTRY AND
EXIT WORK
Easy entry and exit moves the driver seatrearward up to 2 in (5 cm) and the steeringcolumn up when you switch the ignition off.The driver seat and steering column returnto their previous positions when you switchthe ignition on.
Note:Depending on your vehicle, the columnmay move up and in.
SWITCHING EASY ENTRY AND
EXIT ON AND OFF
1.Using the touchscreen, select Settings.
2.Select Vehicle.
3.Select Easy Entry/Exit.
If you press any adjustment or memorybutton when in easy exit mode, the systemcancels the operation.
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PASSIVE ANTI-THEFT SYSTEM
WHAT IS THE PASSIVE ANTI-THEFTSYSTEM
The passive anti-theft system preventssomeone from starting the vehicle with anincorrectly coded key.
Note:Do not leave a duplicate coded keyin your vehicle. Always take the keys andlock all the doors when leaving your vehicle.
HOW DOES THE PASSIVE ANTI-THEFTSYSTEM WORK
The passive anti-theft system arms when youswitch the ignition off.
It disarms when the ignition is switched onwith a correctly coded key.
Note:The system is not compatible withnon-Ford aftermarket remote start systems.
Note:Do not leave a duplicate coded keyin your vehicle. Always take the keys andlock all doors when leaving your vehicle.
ANTI-THEFT ALARM SYSTEM
WHAT IS THE ANTI-THEFT ALARMSYSTEM
The Anti-Theft Alarm System warns you ofan unauthorized entry to your vehicle.
HOW DOES THE ANTI-THEFT ALARMSYSTEM WORK
When armed, the anti-theft alarm is triggeredin any of the following ways:
•If someone opens a door, the liftgate orthe hood without a correctly coded keyor remote control.
•If you turn the power on without acorrectly coded key.
•If the interior sensors detect movementinside your vehicle.
•If the inclination sensors detect anattempt to raise your vehicle.
•If someone disconnects the vehiclebattery or the battery backup alarm.
If the anti-theft alarm is triggered, the alarmhorn sounds for 30 seconds and thedirection indicators flash for 5 minutes.
Any further attempts to carry out one of theabove sounds the alarm again.
WHAT IS THE PERIMETER ALARM
The perimeter alarm is designed to detectunauthorized access to your vehicle.
WHAT ARE THE INTERIOR SENSORS
The interior sensors are designed to detectany movement inside your vehicle.
The interior sensors are in the overheadconsole.
Note:Do not cover the interior sensors.
WHAT ARE THE INCLINATIONSENSORS (If Equipped)
The inclination sensor is designed to detectan attempt to raise your vehicle, for exampleto remove a wheel or to tow it away.
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