towing MERCEDES-BENZ C CLASS 2019 Owners Manual

Symbols........................................................5
Ataglance....................................................6Cockpit ........................................................... 6Warning and indicator lamps ........................10Overhead control panel ................................14Door control panel and seat adjustment .......16Emergencies and breakdowns ......................18
Digital Operator's Manual.........................20Calling upthe Digital Operator's Manual ...... 20
General notes.............................................21Protectingthe environment ..........................21Genuine Mercedes-Benz parts ......................21Operator's Manual ........................................22Service andvehicle operation ......................23Operating safety ...........................................24Declaration of conformityfor wirelessvehicle components .....................................25Diagnostics connection ................................ 25Qualified specialistworkshop ....................... 26Correct use ofthevehicle ............................26
Problems withyourvehicle ...........................27Reporting safety defects ...............................27LimitedWarranty ..........................................27QR codeforrescue card ...............................28Datastorage .................................................28Copyright ......................................................31
Occupant safety.........................................33Restraint system ...........................................33Seat belts ..................................................... 36Airbags ......................................................... 40
PRE-SAFE®system .......................................47Safely transportingchildren inthevehi‐cle ................................................................48Notes on pets inthevehicle .........................62
Opening and closing..................................64SmartKey......................................................64Doors............................................................ 69Trunk ............................................................73Roller sun blinds ...........................................78Side windows............................................... 80Sliding sunroof ............................................. 83Anti-theft protection .....................................88
Seats andstowing.....................................90Notes onthe correct driver's seat posi‐tion ............................................................... 90Seats ............................................................91Steering wheel ............................................100Easy entry andexitfeature .........................101Operatingthe memory function ..................102Stowage areas ............................................104Cup holder ..................................................11 5Ashtrayand cigarettelighter .......................116Sockets .......................................................11 8Wirelesscharging ofthe mobile phoneand connection withtheexterior antenna ...11 9Installing/removingthefloor mats .............120
Light and visibility...................................12 2Exterior lighting ..........................................12 2Interior lighting ...........................................127Changing bulbs (onlyforvehicles withhalogen headlamps) ....................................12 8Windshield wiper and windshieldwashersystem ........................................................13 2Mirrors........................................................13 4Operatingthe sun visors .............................137
2Contents

Climate control........................................13 8Overview of climate control systems ..........138Operatingthe climate control system .........13 9
Driving and parking.................................14 4Driving ........................................................14 4DYNAMIC SELECT switch ...........................15 3Automatic transmission ..............................154Function ofthe 4MATIC ..............................15 9Refueling ....................................................15 9Parking ........................................................161Driving and driving safety systems .............170Vehicletowing instructions .........................225
Instrument Display and on-boardcomputer..................................................226Instrument Displayoverview ...................... 226Overview ofthe buttons onthesteeringwheel ..........................................................227Operatingthe on-board computer .............. 228Settingthe design ...................................... 229Settingthe additionalvaluerange .............. 229Overview of displays onthe multifunc‐tion display .................................................230
Adjustingthe instrument lighting ................231Menus and submenus ................................. 231Head-up Display ......................................... 237
Voice Control System..............................239Notes on operating safety .......................... 239Operation ................................................... 239UsingtheVoice Control System effec‐tively ...........................................................241Essentialvoice commands ..........................241
Multimedia system..................................254Overview and operation .............................. 254System settings .......................................... 263Fit & Healthy...............................................274Navigation ...................................................276Telephone ...................................................302Online and Internet functions ..................... 324Media .........................................................329Radio .......................................................... 342Sound .........................................................349
Maintenance and care.............................351ASSYST PLUS service interval display .........351Engine compartment .................................. 352Cleaning and care ....................................... 359
Breakdown assistance............................368Emergency ..................................................368Flat tire .......................................................370Battery (vehicle) ..........................................376Towstarting ortowingaway....................... 381Electrical fuses ........................................... 386
Wheels and tires......................................390Notes on noise or unusual handlingchar‐acteristics ...................................................390Notes onregularlyinspecting wheels andtires ............................................................ 390Notes on snowchains .................................391Tirepressure .............................................. 392Loadingthevehicle .................................... 399Tirelabeling ................................................ 403Definition oftermsfor tires and loading ..... 409Changing a wheel ........................................411
Contents3

Notes onthe correct driver's seat position
\nWARNINGRisk of injuryfrom adjustingthevehicle settings whilethevehicle is inmotion
You could lose control ofthevehicle inthefollowing situations:
Rifyou adjustthe driver's seat,the headrestraint,thesteering wheel orthe mirrorwhilethevehicle is in motion
Rifyoufastenyour seat belt whilethevehi‐cle is in motion
Beforestartingthe engine: adjustthedriver's seat,the headrestraint,thesteering wheel orthe mirror andfastenyour seat belt.Ensurethefollowing when adjustingthesteeringwheel1, seat belt2and driver's seat3:
Ryou are asfarawayfromthe driver's airbagas possible
Ryou are sitting in an upright position
Ryourthighs are slightlysupportedbythe seatcushion
Ryour legs are not fullyextended andyou candepressthe pedals properly
Rthe back ofyour head is supported ateyelevelbythe center ofthe headrestraint
Ryou can holdthesteering wheel withyourarms slightly bent
Ryou can moveyour legs freely
Ryou can see allthe displaysonthe instru‐ment cluster clearly
Ryou havea goodoverview ofthe traffic con‐ditions
Ryour seat belt is pulled snuglyagainstyourbody and isrouted acrossthe center ofyourshoulder and acrossyour hips inthe pelvicarea
90Seats andstowing

Seats
Adjusting the front seat mechanically andelectrically (without Seat ComfortPackage)
\nWARNINGRisk of becoming trapped ifthe seats are adjustedbychildren
Children could become trapped iftheyadjustthe seats, particularly when unattended.
When leavingthevehicle, alwaystakethe SmartKeywithyou and lockthevehicle.
Never leavechildren unattended inthevehicle.
The seats can be adjusted whenthe ignition isswitched off.
\nWARNINGRisk of becoming trappedwhen adjustingthe seats
Whenyou adjust a seat,you orothervehicleoccupants could become trapped, e.g. ontheseat guiderail.
When adjusting a seat, make surethatno one has any body parts inthe sweepofthe seat.
Observethe safety notes on "Airbags" and "Chil‐dren inthevehicle".
\nWARNINGRisk of accident duetothedriver's seat not being engaged
Ifthe driver's seat is not engaged, it couldmoveunexpectedly whilethevehicle is inmotion.
This could causeyoutolose control ofthevehicle.
Always make surethatthe driver's seatis engaged beforestartingthevehicle.
\nWARNINGRisk of injuryfrom adjustingthevehicle settings whilethevehicle is inmotion
You could lose control ofthevehicle inthefollowing situations:
Rifyou adjustthe driver's seat,the headrestraint,thesteering wheel orthe mirrorwhilethevehicle is in motion
Rifyoufastenyour seat belt whilethevehi‐cle is in motion
Beforestartingthe engine: adjustthedriver's seat,the headrestraint,thesteering wheel orthe mirror andfastenyour seat belt.
\nWARNINGRisk of becoming trapped ifthe seat height is adjusted carelessly
Ifyou adjustthe seat height carelessly,youorothervehicle occupants could be trappedandthereby injured.
Seats andstowing91

Children in particular could accidentallypressthe electrical seat adjustment buttonsand become trapped.
While movingthe seats, make surethathands orother body parts do notgetunderthe lever assembly ofthe seatadjustment system.
\nWARNINGRisk of injuryduetoheadrestraints which are not installed or areadjusted incorrectly
If headrestraints are not installed or areadjusted incorrectly,the headrestraints can‐not provide protection as intended.
There is an increasedrisk of injury inthehead and neck area, e.g. intheevent of anaccident or when braking.
Always drive withthe headrestraintsinstalled.
Before driving off, make sureforeveryvehicle occupantthatthe center oftheheadrestraint supportsthe back ofthehead at abouteye level.
Do not interchangethe headrestraints ofthefront andrear seats. Otherwise,you will not beabletoadjustthe height and angle ofthe headrestraints correctly.
Adjustthe headrestraintfore-and-aft position sothat it is as close as possibletothe back ofyourhead.
\nWARNINGRisk of injuryor death duetoincorrect seat position
The seat belt does not offerthe intendedlevel of protection ifyou havenot movedtheseat backresttoan almostvertical position.
When braking or intheevent of an accident,you could slide underneaththe seat belt andsustain abdominal or neck injuries,forexam‐ple.
Adjustthe seat properlybefore begin‐ningyour journey.
Always ensurethatthe seat backrest isin an almostvertical position andthatthe shoulder section ofyour seat belt isrouted acrossthe center ofyour shoul‐der.
NOTEDamagetothe seats when movingthe seats back
The seats may be damagedbyobjects whenmovingthe seats back.
When movingthe seats back,makesurethatthere are no objects inthefootwell, under or behindthe seats.
92Seats andstowing

1Seat backrestinclination
2Seat height
3Seatfore-and-aft position
Toadjustthe seatfore-and-aft position:lift lever3and slidethe seat intothedesired position.
Make surethatthe seat is engaged.
Adjusting the front seat mechanically andelectrically
\nWARNINGRisk of becoming trapped ifthe seats are adjustedbychildren
Children could become trapped iftheyadjustthe seats, particularly when unattended.
When leavingthevehicle, alwaystakethe SmartKeywithyou and lockthevehicle.
Never leavechildren unattended inthevehicle.
The seats can be adjusted whenthe ignition isswitched off.
\nWARNINGRisk of becoming trappedwhen adjustingthe seats
Whenyou adjust a seat,you orothervehicleoccupants could become trapped, e.g. ontheseat guiderail.
When adjusting a seat, make surethatno one has any body parts inthe sweepofthe seat.
Observethe safety notes on "Airbags" and "Chil‐dren inthevehicle".
\nWARNINGRisk of accident duetothedriver's seat not being engaged
Ifthe driver's seat is not engaged, it couldmoveunexpectedly whilethevehicle is inmotion.
This could causeyoutolose control ofthevehicle.
Always make surethatthe driver's seatis engaged beforestartingthevehicle.
\nWARNINGRisk of becoming trapped ifthe seat height is adjusted carelessly
Ifyou adjustthe seat height carelessly,youorothervehicle occupants could be trappedandthereby injured.
Seats andstowing93

Children in particular could accidentallypressthe electrical seat adjustment buttonsand become trapped.
While movingthe seats, make surethathands orother body parts do notgetunderthe lever assembly ofthe seatadjustment system.
\nWARNINGRisk of injuryduetoheadrestraints which are not installed or areadjusted incorrectly
If headrestraints are not installed or areadjusted incorrectly,the headrestraints can‐not provide protection as intended.
There is an increasedrisk of injury inthehead and neck area, e.g. intheevent of anaccident or when braking.
Always drive withthe headrestraintsinstalled.
Before driving off, make sureforeveryvehicle occupantthatthe center oftheheadrestraint supportsthe back ofthehead at abouteye level.
Do not interchangethe headrestraints ofthefront andrear seats. Otherwise,you will not beabletoadjustthe height and angle ofthe headrestraints correctly.
Adjustthe headrestraintfore-and-aft position sothat it is as close as possibletothe back ofyourhead.
\nWARNINGRisk of injuryor death duetoincorrect seat position
The seat belt does not offerthe intendedlevel of protection ifyou havenot movedtheseat backresttoan almostvertical position.
When braking or intheevent of an accident,you could slide underneaththe seat belt andsustain abdominal or neck injuries,forexam‐ple.
Adjustthe seat properlybefore begin‐ningyour journey.
Always ensurethatthe seat backrest isin an almostvertical position andthatthe shoulder section ofyour seat belt isrouted acrossthe center ofyour shoul‐der.
1Seat backrest inclination
2Seat height
3Seat cushion inclination
4Seatfore-and-aft position
94Seats andstowing

Toadjustthe seat cushion length:lift lever1and slidethe front section ofthe seatcushionforwards or backwards.
Adjusting the front seat electrically
1Headrestraint height
2Seat backrest inclination
3Seat height
4Seat cushion length
5Seat cushion inclination
6Seatfore-and-aft position
Savethe settings withthe memory function(page102).
Adjusting the 4-waylumbar support
1Toraise
2Tosoften
3Tolower
4Toharden
Seats andstowing95

Using buttons1to4, adjustthe contourofthe backrest individuallytosuityour back.
Headrestraints
Adjusting the front seat headrestraintsmechanically
\nWARNINGRisk of injuryfrom adjustingthevehicle settings whilethevehicle is inmotion
You could lose control ofthevehicle inthefollowing situations:
Rifyou adjustthe driver's seat,the headrestraint,thesteering wheel orthe mirrorwhilethevehicle is in motion
Rifyoufastenyour seat belt whilethevehi‐cle is in motion
Beforestartingthe engine: adjustthedriver's seat,the headrestraint,thesteering wheel orthe mirror andfastenyour seat belt.
\nWARNINGRisk of injuryduetoheadrestraints which are not installed or areadjusted incorrectly
If headrestraints are not installed or areadjusted incorrectly,the headrestraints can‐not provide protection as intended.
There is an increasedrisk of injury inthehead and neck area, e.g. intheevent of anaccident or when braking.
Always drive withthe headrestraintsinstalled.
Before driving off, make sureforeveryvehicle occupantthatthe center oftheheadrestraint supportsthe back ofthehead at abouteye level.
Do not interchangethe headrestraints ofthefront andrear seats. Otherwise,you will not beabletoadjustthe height and angle ofthe headrestraints correctly.
Adjustthe headrestraintfore-and-aft position sothat it is as close as possibletothe back ofyourhead.
Toraise:pullthe headrestraint up.
Tolower:pressrelease knob1inthe direc‐tion ofthe arrowand pushthe headrestraintdown.Tomoveforwards:pullthe headrestraintforwards.
Tomovebackwards:press and holdreleaseknob2.
96Seats andstowing

Pressthe headrestraint backwards and letgo ofrelease knob2.
Adjusting the headrestraints oftherearseats mechanically
Toraise:pullthe headrestraint up.
Tolower:pressrelease knob1inthe direc‐tion ofthe arrowand pushthe headrestraintdown.
Installing/removingtherear seat headrestraints
Removal
Releasetherear seat backrest andfold itslightlyforwards (page106).
Pullthe headrestraint upwards asfar as itwill go.
Pushrelease knob1inthe direction ofthearrowand pull outthe headrestraint.
Installing
Insertthe headrestraint suchthatthenotches onthe bar are onthe left whenviewed inthe direction of travel.
Pushthe headrestraint down untilyou hearit engagein position.Foldtherear seat backrest back until itengages.
Configuringthe seat settings
Multimedia system:
©ComfortSeat Comfort
Select a seat.
Adjusting the backrest side bolsters
SelectSide Bolsters.
Adjustthe air cushions.
Seats andstowing97