airbag MERCEDES-BENZ C-CLASS SALOON 2018 Owner's Manual

Make sure
you obse rveth efo llowing informa‐
tion:
R Neverfit a rear wa rd-facing child restra int
sy stem tothe front passenger seat
R Alw aysfit a rear wa rd-facing child restra int
sy stem toa suitable rear seat
- Suitability of seats for attaching belt-
secured child restra int sy stems
(0013 page64)
- Secu rethech ild restra int sy stem with the
seat belt on there ar seat
(0013 page 66).
R Notes on rear wa rd-facing and forw ard-facing
ch ild restra int sy stems on the front
passenger seat (0013 page 68) Note
s onrear wa rd-facing and forw ard-facing
ch ild restra int sy stems on the front
passenger seat 000A
WARNING Risk of inju ryor death from
using a rear wa rd-facing child restra int
sy stem when the front passenger front
airbag is enabled
If yo u secure a child in a rear wa rd-facing
ch ild restra int sy stem on the front passenger
seat and thePA SSENGER AIR BAG OFF indi‐
cator lamp is off, the front passenger airbag
can deploy in theeve nt of an accident.
The child could be stru ck bythe airbag.
Alw ays ensure that the front passenger air‐
bag is disabled. The PASSENGER AIR BAG
OFF indicator lamp must be lit.
NEVER use a rear wa rd-facing child restra int
sy stem on a seat pr otected byan ENABLED
FRONT AIRB AGin front of it, DE ATH or SERI‐
OUS INJU RYtotheCH ILD can occur. Obser
vethe specific instructions forth ere ar‐
wa rd-facing and forw ard-facing child restra int
sy stems (0013 page 69). Wa
rning notice on the front passenger sun visor
Alw ays obser vethest atus of the front passenger
front airbag on thePA SSENGER AIR BAG OFF
indicator lamp:
R If it is absolutely necessary tofit a child
re stra int sy stem tothe front passenger seat,
alw ays obser vethe information on automatic
front passenger front airbag shutoff
(0013 page41). 68
Occupant sa fety

R
When using a rear wa rd-facing child restra int
sy stem on the front passenger seat, the front
passenger front airbag must alw ays be disa‐
bled. This is only the case if thePA SSENGER
AIR BAG OFF indicator lamp is lit continu‐
ously (0013 page 43).
R Ifth ePA SSENGER AIR BAG OFF indicator
lamp is off, the front passenger front airbag
is enabled. The front passenger front airbag
may deploy during an accident.
Securing thech ild restra int sy stem with the
seat belt on the front passenger seat
When fitting a belt-secu redch ild restra int sys‐
te m on the front passenger seat, alw ays obser ve
th efo llowing:
0073 Obser
vethech ild restra int sy stem manufac‐
turer's ins tallation and operating instruc‐
tions.
0073 Fo
r a child restra int sy stem in the "Univer‐
sal" or "Semi-Universal" categor y,make
sure that the sy stem has been appr ovedfor
th eve hicle seat. Obser
vethe no tes under "Suitability of
seats for attaching belt-secu redch ild
re stra int sy stems" (0013 page64).
0073 When using a
forw ard-facing child restra int
sy stem in Group I: remo vethe head
re stra int from there spective seat, if possi‐
ble.
When youre mo vethech ild restra int sys‐
te m, ins tallth e head restra int again immedi‐
ately and adjust all the head restra ints cor‐
re ctl y.
0073 The backrest of
thefo rw ard-facing child
re stra int sy stem must, as far as possible, be
re sting on the seat backrest of the front
passenger seat.
0073 Fo
r cer tain child restra int sy stems in weight
group II or III, there may be restrictions in
th e maximum size setting, e.g. due topossi‐
ble con tact wi th thero of.
0073 The
child restra int sy stem must not be put
under stra in between thero of and the seat
cushion and/or be fitted facing the wrong
direction. Adjust the seat backrest inclina‐
tion accordingly. 0073
The
child restra int sy stem must not be put
under stra in by the head restra ints. Adjust
th e head restra ints according ly.
0073 Ne
ver place objects under or behind the
ch ild restra int sy stem, e.g. cushions. 0007
Set the front passenger seat as far back as
possible and mo vethe seat into the highest
position. 0007
Fully retract the seat cushion length adjust‐
ment. 0007
Adjust the seat cushion inclination so that
th e front edge of the seat cushion is in the
highest position and there ar edge of the
seat cushion is in the lo west position. 0007
Set the seat backrest toan almost vertical
position. 0007
Fitthech ild restra int sy stem.
The entire base of thech ild restra int sy stem
must alw aysre st on the sitting sur face of the
front passenger seat. 0007
Alw ays make sure that the shoulder belt
st ra p is cor rectly routed from the seat belt Occupant saf
ety69

Note
s onthe cor rect driver's seat position 000A
WARNING Risk of inju rythro ugh adjust‐
ing vehicle settings while theve hicle is in
motion
Yo u could lose cont rol of theve hicle in the
fo llowing situations:
R ifyo u adjust the driver's seat, the head
re stra ints, thesteering wheel or the mir‐
ro r while theve hicle is in motion
R ifyo ufast enyour seat belt while theve hi‐
cle is in motion 0007
Before starting the engine: adjust the
driver's seat, the head restra ints, the
st eering wheel or the mir ror and fasten
yo ur seat belt. Ensure
thefo llowing when adjusting thesteering
wheel 1, seat belt 2and driver's seat 3:
R you are as faraw ay from the driver's airbag
as possible
R you are sitting in an upright position
R your thighs are slight lysuppor tedby the seat
cushion R
your legs are not fully extended and you can
depress the pedals properly
R the back of your head is suppo rted at eye
le ve lby the cent reofthe head restra int
R you can hold thesteering wheel with your
arms slightly bent
R you can mo veyour legs freely
R you can see all the displa yson the instru‐
ment clus ter clea rly
R you ha vea good overview of the traf fic con‐
ditions
R your seat belt is pulled snug lyagainst your
body and is routed across the cent reofyour
shoulder and across your hips in the pelvic
area 100
Seats and stowing

Seats
Ad
justing the front seat mechanically and
electrically (without Seat Comfort Package) 000A
WARNING Risk of becoming trapped if
th e seats are adjus tedby children
Children could become trapped if they adjust
th e seats, particularly when unattended. 0007
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle.
This also applies tothe digital vehicle
ke y if the "Digital Vehicle Key" function
is activated via Mercedes me connect. 0007
Never lea vechildren unat tended in the
ve hicle. The seats can be adjus
ted when the ignition is
switched off. 000A
WARNING Risk of becoming trapped
when adjusting the seats
When you adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the
seat guide rail. 0007
When adjusting a seat, make sure that
no one has any body parts in the sweep
of the seat. Obser
vethe saf ety no tes on "Airbags" and "Chil‐
dren in theve hicle". 000A
WARNING Risk of accident due tothe
driver's seat not being engaged
If th e driver's seat is not engaged, it could
mo veunexpectedly while theve hicle is in
motion.
This could cause youto lose control of the
ve hicle. 0007
Alw ays make sure that the driver's seat
is engaged before starting theve hicle. 000A
WARNING Risk of inju rythro ugh adjust‐
ing vehicle settings while theve hicle is in
motion
Yo u could lose cont rol of theve hicle in the
fo llowing situations:
R ifyo u adjust the driver's seat, the head
re stra ints, thesteering wheel or the mir‐
ro r while theve hicle is in motion
R ifyo ufast enyour seat belt while theve hi‐
cle is in motion 0007
Before starting the engine: adjust the
driver's seat, the head restra ints, the
st eering wheel or the mir ror and fasten
yo ur seat belt. 000A
WARNING Risk of becoming trapped if
th e seat height is adjus ted carelessly
If yo u adjust the seat height carelessly, you
or other vehicle occupants could be trapped
and thereby injured. Seats and
stowing 101

000A
WARNING Risk of becoming trapped
when adjusting the seats
When you adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the
seat guide rail. 0007
When adjusting a seat, make sure that
no one has any body parts in the sweep
of the seat. Obser
vethe saf ety no tes on "Airbags" and "Chil‐
dren in theve hicle". 000A
WARNING Risk of accident due tothe
driver's seat not being engaged
If th e driver's seat is not engaged, it could
mo veunexpectedly while theve hicle is in
motion.
This could cause youto lose control of the
ve hicle. 0007
Alw ays make sure that the driver's seat
is engaged before starting theve hicle. 000A
WARNING Risk of becoming trapped if
th e seat height is adjus ted carelessly
If yo u adjust the seat height carelessly, you
or other vehicle occupants could be trapped
and thereby injured.
Children in particular could acciden tally
press the electrical seat adjustment buttons
and become trapped. 0007
While moving the seats, make sure that
hands or other body parts do not get
under the le ver assembly of the seat
adjustment sy stem. 000A
WARNING Risk of inju rydue tohead
re stra ints which are not fitted or are
adjus ted incor rectly
If head restra ints are not fitted or are adjus‐
te d incor rectl y,they cannot pr ovide pr otec‐
tion as intended.
There is an increased risk of injury in the
head and neck area, e.g. in theeve nt of an
accident or when braking. 0007
Alw ays drive with the head restra ints
fi tted. 0007
Before driving off, ma kesure forev ery
ve hicle occupant that the cent reofthe
head restra int supports the back of the
head at about eye le vel. Do not inter
change the head restra ints of the
front and rear seats. Otherwise, you will not be
able toadjust the height and angle of the head
re stra ints cor rectl y.
Ad just the head restra int fore -and-aft position so
th at it is as close as possible tothe back of your
head. 000A
WARNING Risk of inju ryor death due to
incor rect seat position
The seat belt does not of ferth e intended
le ve l of pr otection if you ha venot mo vedthe
seat backrest toan almost vertical position.
When braking or in theeve nt of an accident,
yo u could slide underneath the seat belt and
sus tain abdominal or neck injuries, forex am‐
ple. 104
Seats and stowing

Tu
rn signal indicators 0007
Toindicate briefl y:press the combination
switch briefly tothe point of resis tance in the
direction of ar row2or4.
The cor responding turn signal indicator will
fl ash thre e times. 0007
Toindicate permanentl y:press the combi‐
nation switch be yond the point of resis tance
in the direction of ar row2or4.
Ve hicles with Active Lane Change Assi st:
R Indicator operation activated bythe driver
can extend forth e duration of the lane
ch ange.
R Ifth e driver indicated immediately before‐
hand but a lane change was not immedi‐
ately possible, the turn signal indicator
may activate automaticall y. Ac
tivating/deactivating the hazard warning
lights 0007
Press button 1.
The hazard warning lights will switch on auto‐
matically if:
R the airbag has been deplo yed.
R theve hicle is heavily braked from a speed of
more than 70 km/h toast andstill. When
you pull away again, the hazard warning
lights will switch off automatically at appr ox‐
imately 10km/h. You can also swit choff the
hazard warning lights using button 1. Ad
aptive functions, MULTIBEAM LED Intelligent Light Sy
stem function
The MULTIBEAM LED headlamps adapt tothe
driving and weather situation and pr ovide exten‐
ded functions for impr oved illumination of the
ro ad.
The sy stem comprises thefo llowing functions:
R Active headla mps (0013 page139)
R Cornering light (0013 page139)
R Motorw ay mode (0013 page139)
R Enhanced fog light function
(0013 page140)
R Adversewe ather light (0013 page140)
R City lighting (0013 page140)
Sy stem limitations
R The sy stem is active only when it is dar k.13 8
Light and sight

R
Con firm ation of the data pr otection prom pt
R Cur rent vehicle location
R Mileage and maintenance data
R Selected data about thest atus of theve hicle
The following data is transmitted if no service is
activated and the data pr otection prom pthas
been confirmed:
R Vehicle identification number
R Mercedes me cus tomer identification num‐
ber
R Reason forth e initiation of the call
R Language set in the multimedia sy stem
R Confirmation of the data pr otection prom pt
The following data is transmitted if the data pro‐
te ction prom pthas been rejected:
R Reason for initiating the call
R Rejection of the data pr otection prom pt Mercedes-Benz emer
gency call sy stem Information on
the Mercedes-Benz emer‐
ge ncy call sy stem
The Mercedes-Benz emer gency call sy stem only
functions in areas where mobile phone co verage
is available from the wireless service pr oviders.
Insuf ficient network co verage from the wireless
service pr oviders may result in an emer gency
call not being transmitted.
The Mercedes-Benz eme rgency call sy stem is
av ailable for at least tenye ars starting from the
manufacturing date.
The ignition must be switched on before an auto‐
matic emergency call can be made.
0009 The Mercedes-Benz emer gency call sy stem
is activated at thefa ctor y.
Overview of the Mercedes-Benz emer gency
call sy stem
The Mercedes-Benz emer gency call sy stem can
help todecisively reduce the time between an
accident and the ar riva l of emer gency services
at the site of the accident. It helps locate an
accident site in places that are dif ficult to
access. The emer
gency call can be made au tomatical ly
( 0013 page 369) or manually (0013 page 369).
Only make emer gency calls if you or others are
in need of rescue. Do not make an emer gency
call in theeve nt of a breakdown or a similar sit‐
uation.
Displ ays in the media displa y:
SOS READY : emergency call available
SOS NOT READY: the ignition is not on or there
is a malfunction with the emer gency call sy stem.
During an active emer gency call, 0053appears
in the displa y.
Yo u can find more information on there gional
av ailability of the Mercedes-Benz emer gency call
sy stem at: http://www.mercedes-benz.com/
connect_ecall.
0009 Ifth ere is a malfunction in the emer gency
call sy stem (e.g. a fault with the speaker,
microphone, airbag, SOS button), a cor re‐
sponding message appears inthe multifunc‐
tion display of the instrument clus ter. 368
Multimedia sy stem

Tr
iggering an automatic emer gency call
Re quirements:
R The ignition is switched on.
R The star ter battery is suf ficiently charge d.
If re stra int sy stems such as airbags or seat belt
te nsioners ha vebeen activated af ter an acci‐
dent, the Mercedes-Benz emer gency call sy stem
may automatically initiate an emer gency call.
The emergency call has been made:
R Avo ice connection is made tothe Mercedes-
Benz emer gency call centre.
R A messa gewith accident data is transmitted
to the Mercedes-Benz emer gency call centre.
The Mercedes-Benz emergency call centre
can transmit theve hicle position data toone
of the public emer gency services call cen‐
tres.
R In cer tain situations data is also transmitted
in thevo ice channel tothe Mercedes-Benz
emer gency call centre. This allo
wsmeasu resfo rre scue, reco very or
to wing toa Mercedes-Benz Service Cent reto
be initiated quickl y.
The SOS button in theov erhead control panel
fl ashes until the emer gency call is finished.
It is not possible toimmediately end an auto‐
matic emer gency call.
If th e Mercedes-Benz emer gency call sy stem
cann otconnect tothe Mercedes-Benz emer‐
ge ncy call centre, the emer gency call is au tomat‐
ical lysent tothe public emer gency services call
centre.
If no connection can be made tothe public
emer gency services, a cor responding message
appears inthe displa y. 0007
Dial the emer gency call number 11 2onyour
mobile phone.
If an eme rgency call has been initiated:
R Remain in theve hicle if thero ad and traf fic
conditions permit youto do so until a voice
connection is es tablished with the emer‐
ge ncy call centre operator. R
Based on the call, the operator decides
whe ther it is necessary tocall rescue teams
and/or the police tothe accident site.
R If no vehicle occupant answers, an ambu‐
lance is sent totheve hicle immediately.
Tr iggering a manual emer gency call 0007
Press and hold the SOS button in theove r‐
head control panel for at least one second.
The emer gency call has been made:
R Avo ice connection is made tothe Mercedes-
Benz emer gency call centre.
R A messa gewith accident data is transmit ted
to the Mercedes-Benz emer gency call centre.
The Mercedes-Benz eme rgency call cent re
can transmit theve hicle position data toone
of the public emer gency services call cen‐
tres.
R Remain in theve hicle if thero ad and traf fic
conditions permit youto do so until a voice
connection is es tablished with the emer‐
ge ncy call centre service pr ovider.
R Onthe basis of the call, the service pr ovider
decides whe ther it is necessary tocall res‐ Multimedia sy
stem 369

Note
s on cleaning and car eA voiding vehicle damage
Ta ilpipes
Clean with a cleaning agent recommended for Mercedes-
Benz, especially in the winter and af terwa shing theve hicle. Do not use acidic cleaning agents.
Tr ailer hitch R
Remo vetraces of rust on the ball, e.g. with a wire brush.
R Remo vedirt with a lint-free clo th.
R After cleaning, oil or grease the ball head lightl y.
R Obser vethe no tes on care in the trailer hitch manufactur‐
er's operating instructions. Do not clean
the ball neck with a high-pressure cleaner or sol‐
ve nt. Note
s on care of the interior 000A
WARNING Risk of inju ryfrom pla stic
parts breaking off af terth e use of sol‐
ve nt-based care products
Ca reand cleaning products con taining sol‐
ve nts can cause su rfaces in the cockpit to
become porous. When
the airbags are deplo yed, plastic parts
may break away. 0007
Do not use any care or cleaning prod‐
ucts containing sol vents toclean the
cockpit. 000A
WARNING Risk of inju ryor death from
bleached seat belts
Bleaching or dyeing seat belts can se verely
we aken them.
This can, forex ample, cause seat belts to
te ar or fail in an accident. 0007
Never blea chor dye seat belts. 422
Maintenance and care

Display messages
Possible causes/consequences and 0050
0050Solutions
00E5 inoperative See Owner's
Manual *
ESP ®
is malfunctioning
Other driving sy stems and driving saf ety sy stems may also be malfunctioning.
The brake sy stem continues tooperate normally. The braking dis tance may increase in an eme rgency braking situa‐
tion. 000A
WARNING Risk of skidding if ESP ®
is malfunctioning
If ESP ®
is malfunctioning, ESP ®
cannot car ryout vehicle stabilisation. In addition, other driving saf ety sy stems
are switched off. 0007
Drive on carefull y. 0007
Have ESP ®
ch ecked at a qualified specialist workshop. 0007
Drive on carefully. 0007
Consult a qualified specialist workshop immediatel y.
0075
Left windowbag malfunc-
tion Consult work-
shop (Example) *T
he cor responding windowbag is malfunctioning (0013 page 33). 000A
WARNING Risk of inju ryor fata l injury due toa malfunction in the window airbag
The window airbag might be triggered unintentionally or might not be triggered at all in theeve nt of an accident
wi th high deceleration. 0007
Have the window airbag checked and repaired immediately at a qualified specialist workshop. Display messages and
warning/indicator lamps 499