tow MERCEDES-BENZ CL-Class 2014 C217 User Guide

Following damage to the front end of the
vehicle, have the configuration and operation
of the radar sensors checked at a qualified
specialist workshop. This also applies to
collisions at low speeds where there is no
visible damage to the front of the vehicle.
If BAS PLUS is not available due to a
malfunction in the radar senso rsystem, the
brake system remains available with full
brake boosting effect and BAS. ESP
®
(Electronic Stabilit yProgram)
Important safety notes i
Observe the "Important safety notes"
sectio n(Ypage 64). G
WARNING
If ESP ®
is malfunctioning, ESP ®
is unable to
stabilize the vehicle. Additionally, further
driving safety systems are deactivated. This
increases the risk of skidding and an accident.
Drive on carefully. Have ESP ®
checked at a
qualified specialist workshop.
! Vehicles with 4MATIC: switch off the
ignition when the parking brake is being
tested on a brake dynamometer.
Application of the brakes by ESP ®
may
otherwise destroy the brake system.
Vehicles without 4MATIC: when towing your
vehicle with the rear axle raised, it is
important that you observe the notes on
ESP ®
(Y page 448).
ESP ®
is deactivated if the åwarning lamp
in the instrument cluster lights up
continuously when the engin eis running.
If the ÷ warning lamp and the å
warning lamp are lit continuously, ESP ®
is not
available due to a malfunction.
Observe the information on warning lamps
(Y page 393) and displaym essages which
may be shown in the instrument cluster
(Y page 353). If ESP
®
detects that the vehicle is deviating
from the direction desired by the driver, one
or more wheels are braked to stabilize the
vehicle. The engine output is also modified to
keep the vehicle on the desired course within
physical limits. ESP ®
assists the driver when
pulling away on wet or slippery roads. ESP ®
can also stabilize the vehicle during braking.
If ESP ®
intervenes, the ÷ESP®
warning
lamp flashes in the instrument cluster.
If ESP ®
intervenes:
X Do not deactivate ESP ®
under any
circumstances.
X Only depress the accelerator pedal as far
as necessary when pulling away.
X Adapt your driving style to suit the
prevailing road and weather conditions.
i Only use wheels with the recommended
tire sizes. Only then will ESP ®
function
properly.
ETS/4ETS (Electronic Traction System) Traction control is part of ESP
®
.
Traction control brakes the drive wheels
individually if they spin. This enables you to
pull away and accelerate on slippery surfaces,
for example if the road surface is slippery on
one side. On vehicles with 4MATIC, more
drive torque is also transferred to the wheel
or wheels with traction.
Traction control remains active if you
deactivate ESP ®
.
Deactivating/activating ESP ® i
Observe the "Important safety notes"
section (Y page 64). G
WARNING
If you deactivate ESP ®
, ESP ®
no longer
stabilizes the vehicle. There is an increased
risk of skidding and an accident.
Only deactivate ESP ®
in the situations
described in the following. Driving safet
ysystems
67Safety Z

Unlocking and opening doors from
the inside
You can open a door from inside the vehicle
even if it has been locked.
Open the door only when the traffic
conditions permit.
If the vehicle has been opened with the
SmartKey or KEYLESS-GO key, opening from
inside triggers the anti-theft alarm system.
Switch off the alarm (Y page 70).X
Pull door handle ;.
If the door is locked, locking knob :pops
up. The door is unlocked and can be
opened.
i When a door is opened, the side window
on that side opens slightly. When the door
is closed, the side window closes again.
! The side windows will not open/close if
the battery is discharged or if the side
windows have iced up. It will then not be
possible to close the door. Do not attempt
to force the door closed. You could
otherwise damage the door or the side
window. Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle
from the inside. This feature may be useful if,
for example, you wish to unlock the front-
passenger door from the inside or lock the
vehicle before you pull away. The locking or unlocking buttons of the
central locking do not lock or unlock the fuel
filler flap.
X
To lock: press button ;.
The vehicle locks when all front-passenger
doors are closed.
X To unlock: press button :.
You can open a locked door from inside the
vehicle. Open the door only when the traffic
conditions permit.
If the vehicle has been locked with the central
locking button:
R and the SmartKey is restored to the factory
settings, the entire vehicle is unlocked if a
door is opened from inside the vehicle.
R and the SmartKey is set to individual
settings, only the door that is opened from
inside the vehicle is unlocked.
If the vehicle has been locked centrally with
the SmartKey or with KEYLESS-GO, it does
not unlock if you use the unlocking button of
the central locking. Automatic locking feature
The vehicle locks automatically when the
ignition is switched on and the wheels of the
vehicle are moving at a speed of more than
9 mph (15 km/h). You may therefore lock
yourself out if the vehicle is being pushed,
towed, or located on a test rig.
You can switch off the automatic locking
function via COMAND . 82
DoorsOpening and closing

You can assign the following predefined
functions to the
hprogrammable button:
R ECO :y
ou can activate or deactivate the ECO
start/stop function.
R Massage, Driver's Seat :y
ou can switch
the massage function for the driver's seat
on and off.
R Massage, Front Passenger's Seat :
you can switch the massage function for
the front-passenger seat on and off.
R Massage, Driver's and Front Passenger's Seat : you can switch the
massage function for the driver's and front-
passenger seats on and off.
R Display OFF : you can switch the
COMAND display off or on.
R Tow-away Alarm : you can arm or
deactivate the tow-away alarm.
R Interior Motion Sensor :y
ou can arm or
deactivate the interior motion sensor.
R Tow-away Alarm and Interior Motion
Sensor :y
ou can arm or deactivate the tow-
away alarm and the interior motion sensor.
R Repeat Navigation Command :y
ou can
have the most recent recommendation by
the navigation system repeated.
X To assign the programmable button:
select Vehicle by sliding
VÆand turning
cVd the COMAND controller and press
W to confirm.
X Select System and press
Wto confirm.
X Select Favorites Button and press
Wto
confirm.
The list of predefined functions appears.
The #dot in front of the list entry indicates
the current setting.
X To change the setting: turncVd the
COMAND controller and select the desired
function.
X To store the setting and exit the menu:
press Wthe COMAND controller. Telephone keypad
:
Telephone keypad
; Folding cover 114
At
ag lanceCOMAND

Navi Audio Telephone Video Vehicle
Mode FM/AM radio Video DVD ECO
Map orientation Sat radio AUX Multicontour
seat/lumbar
settings
Point of interest
symbols on the map Disc Video off Rear window
blind
Traffi
csymbols on the
map Memory card EASY-ENTRY/
EXIT system
Text information on
map MUSIC
REGISTER Exterior
lighting
delayed
switch-off
O
Topographical
map Media
Interface Interior
lighting
delayed
switch-off
O
City view USB Ambient
lighting
O
Freeway
information AUX O
Automatic
mirror fold-in
function O
Volume reduction Audio off O
Locator
lighting SIRIUS service O
Automatic
locking Map version O
Interior
motion sensor O
Tow-away
alarm O
Trunk lid
opening height
restriction SPLITVIEW
SPLITVIEW allows you to simultaneously use
different COMAND functions on the front-
passenger side and on the driver's side.
Depending on the viewing angle of the display
(from the driver's seat or from the front-
passenger seat), you will see two different
displays.116
At
ag lanceCOMAND

You can enter the characters using either the
character bar or the number keypad. In the
selection list, you selec tanentry to copy it to
the address entry menu.
Option 1: city list with character bar
X Call up the city list with character bar
(Y page 140).
The alphabetically sorted city list shows the
first available entries. Entering characters using the character
bar
X Select N by turning COMAND controller
cVd and confirm with W. :
N character entered by user
; ANTICOKE characters automatically
added by COMAND
= Listentry tha tmost closely resembles the
current entry by the user
? To switch to the selection list
A To delete an entry
B Characters not currently available
C Characters currently available D
Currently selected character
E Character bar
F To cancel an entry
G List
The list Gshows all available town names
beginning with N .T
he list entry that is best
suited to previous user entries is always
highlighted in the first position =,
NANTICOKE in the example.
All characters that have been entered are
displayed in black, the letter N in the
example :.The letters that are added
automatically by COMAND are displayed in
gray ;,ANTICOKE in the example.
Character bar Eshows the letters still
available for selection in black C.These can
be selected; in the example, the letter O is
highlighted D.Which characters remain
available depends on the characters already
entered by the user and on the data stored in
the digital map. Characters that are no longer
available are shown in gray B.
X Select E ,
W , space,
Y in order and confirm
each with W. Entering characters using the number
keypad
X
Press the telephone keypad's number key
p twice in quick succession, to enter
the letter N .
The character appears at the bottom of the
display when the key is pressed. The first
available letter is highlighted. At
ag lance
123COMAND Z

Problems with the navigation system
Problem Possible causes/consequences and
M Solutions
COMAND is unable to
continue route
guidance after the
journey has been
interrupted. Route guidance is canceled if you interrupt the journey for more
than two hours.
"Interrupting the journey" refers to stopping the vehicle and
switching off COMAND. "Continuing route guidance" refers to
switching COMAND back on and driving on.
X
Continue route guidance (Y page 157).
COMAND determines the vehicle's position. Depending on the
driving situation, this may take some time.
Route guidance may be restricted during the determination of
the vehicle's location.
When positioning is complete, route guidance is resumed with
navigation announcements and route guidance displays. COMAND is unable to
determine the vehicle's
position. COMAND has to redetermine the position of the vehicle if the
vehicle has been transported (e.g. by ferry, by motorail or after
towing).
X
Start the vehicle and pull away.
COMAND determines the vehicle's position. Depending on the
driving situation, this may take some time.
Route guidance may be restricted during the determination of
the vehicle's location.
When positioning is complete, route guidance is resumed with
navigation announcements and route guidance displays. The
Navigation function
unavailable message
appears. COMAND has an integrated hard drive on which the digital map is
stored.
To protect the hard drive from damage, COMAND switches it off
at very high temperatures. The navigation system will then be
temporarily unavailable.
X
Let the vehicle and COMAND cool down.
X To hide the message: switch COMAND off and then on again. If an area of the hard disk has a malfunction, COMAND can no
longer access the map data in this area, for example when
calculating a route.
X
To hide the message: switch COMAND off and then on again.
The navigation system will be operational again until it has to
access the faulty area of the hard drive once more. The message
will then reappear.
X Consult an authorized Mercedes-Benz Center. 180
NavigationCOMAND

X
Remove the CD/DVD from slot :.
The DVD changer switches to the next
loaded magazine tray and ejects the CD/
DVD.
X Repeat the last step until the magazine is
empty.
Loading and removing SD cards i
Not all SD memory cards are designed for
the temperatures which may be reached in
the vehicle.
Due to the wide range of SD cards available
on the market, Mercedes-Benz cannot
guarantee playbac kfor all brands of SD
memory card. X
To load an SD card: press the SD card into
slot :.T he tapered side must point
towards the right.
If the SD card contains MP3 tracks,
COMAND will play them back.
X To remove the SD card: press the SD card
into slot :as far as it will go and then
release it again.
X Pull out the card.
Activating audio CD/DVD or MP3 mode Option 1
X
Insert a CD/DVD (Y page 209) or an SD
card (Y page 210) or connect aUSB device
(Y page 222).
COMAND loads the mediu minserted and
starts to play it. Option 2
X
Press the Rfunction button once or
twice.
X Select an audio mediu mfrom the media list
(Y page 212).
Option 3
X Select Audio in the main function bar by
sliding ZVand turning cVdthe COMAND
controller and press Wto confirm.
The lasta ctive audio source is now
activated.
If another audio source is switched on, you
can now switch to disc mode in the audio
menu.
X Select Audio by sliding
ZVand turning
cVd the COMAND controller and press
W to confirm.
The audio menu appears.
X Select Disc ,
Memory Card ,
MUSIC REGISTER ,
Media Interface or
USB and
press Wto confirm.
This switches to the desired audio source.
X Select an audio mediu mfrom the media list
(Y page 212).
Example display: audio CD mode :
Disc type
; Track number
= Disc number
? Disc name (only if stored on the disc)
A Track name (only if stored on the disc)
B Track time 210
AudioCOMAND

Setting the air vents
Important safety notes
G
WARNING
When operating the climate control, the air
that enters the passenger compartment
through the air vents can be very hot or very
cold (depending on the set temperature). This
could cause burns or frostbite to unprotected
skin in the immediate area of the air vents.
Always keep sufficient distance between
unprotected parts of the body and the air
vents. If necessary, use the air distribution
adjustment to direct the air to air vents in the
vehicle interior that are not in the immediate
area of unprotected skin.
In order to ensure the direct flow of fresh air
through the air vents into the vehicle interior,
please observe the following notes:
R keep the air intake grille on the hood free
of blockages, such as ice, snow or leaves
R never cover the air vents or air intake grille
in the vehicle interior.
i For virtually draft-free ventilation, adjust
the sliders of the air vents to the center
position. Setting the center air vents
:
Fixed center air vent
; Center air vent, right
= Center vent thumbwheel, right ?
Center vent thumbwheel, left
A Center air vent, left
X To open/close: turn thumbwheels =
and ?up or down. Setting the side air vents
X
To open/close: turn thumbwheel =up or
down.
i Side window defroster vent :is never
completely shut, even if side air vent ;is
shut. Setting the air vents in the stowage
compartment
When automatic climate control is activated
the stowage compartmen tcan be ventilated,
for instance to cool its contents. The level of
airflow depends on the airflow and air
distribution settings. The temperature of the
air is approximately the same as that of the
air flowing from the center air vents.
! Close the stowage compartmen tair vent
when heating mode is activated and
activate "cooling with air dehumidification"
if the outside temperature is high.
Otherwise, temperature-sensitive items
stored in the stowage compartmen tcould
be damaged. 268
Setting the air ventsClimate control

Neutral N with EC
Ostart/stop function
activated The ECO start/stop functio
nswitches the
engine off automatically if:
R the vehicle is braked until stationary while
in neutral Nand
R you continue to apply th ebrakes.
Further information on the ECO start/stop
function ( Ypage 276).
Shifting to neutral N X
When the vehicle is stationary, depress the
brake pedal.
X Push the DIRECT SELECT leve rup or down
to the first point of resistance.
If the engine has been switched off, the
automatic transmission automatically
switches to N.
Remaining in neutral N
If the automatic transmission is to remain in
neutral N, e.g. for washing the vehicle in car
washes with a towing device, please observe
the following instructions: G
WARNING
When leaving the SmartKey in the starter
switch, do not leave children unattended in
the vehicle. It is possible for children to switch
on the ignition which could result in
unsupervised use of vehicle equipment.
Unsupervised use of vehicle equipment could
result in an acciden tand/o rserious personal
injury.
Using the SmartKey:
R make sure that the ignition is switched on.
R when the vehicle is stationary, depress the
brake pedal and keep it depressed.
R shift to neutral N.
R release the brake pedal.
R if the electric parking brake is engaged,
release it.
R switch off the ignition and leave the
SmartKey in the ignition lock. Using KEYLESS-GO:
R
make sure that the ignition is switched on.
R when the vehicle is stationary, depress the
brake pedal and keep it depressed.
R engage park position P.
R release the brake pedal.
R remove the Start/Stop button from the
ignition lock.
R insert the SmartKey into the ignition lock.
R switch on the ignition.
R depress the brake pedal and keep it
depressed.
R shift to neutral N.
R release the brake pedal.
R if the electric parking brake is engaged,
release it.
R switch off the ignition and leave the
SmartKey in the ignition lock.
Drive position D with ECO start/stop
function activated The ECO start/stop function switches the
engine off automatically if:
R
the vehicle is braked until stationary while
in transmission position Dand
R you continue to apply the brakes.
Further information on the ECO start/stop
function (Y page 276).
Engaging drive position D X
When the vehicle is stationary, depress the
brake pedal.
X Push the DIRECT SELECT lever down past
the first point of resistance. Transmission position display
The curren ttransmission position is show nin
the multifunctio ndisplay. 280
Automatic transmissionDriving and parking

:
Transmission position
i The arrows in the transmission position
display show how and into which
transmission positions you can change
using the DIRECT SELECT lever.
! If the transmission position display in the
multifunction display is not working, you
should pull away carefully to check whether
the desired transmission position is
engaged. Ideally, you should select
transmission position Dand drive program
E (drive program Con AMG vehicles) or S.
Do not restrict the shift range. Transmission positions
B
Park position
Do not shift the transmission into
position Punless the vehicle is
stationary. The parking lock should
not be used as a brake when
parking. In addition to engaging the
parking lock, you must always
apply the electric parking brake to
secure the vehicle.
If the vehicle electronics are
malfunctioning, the transmission
may be locked in position P.
Have the vehicle electronics
checked immediately at a qualified
specialist workshop. C
Reverse gear
Only shift the transmission to
R
when the vehicle is stationary. A
Neutral
Do not shift the transmission to
N
while driving. The transmission
could otherwise be damaged.
No power is transmitted from the
engine to the drive wheels.
Releasing the brakes will allow you
to move the vehicle freely, e.g. to
push it or tow it.
If ESP ®
is deactivated or faulty:
only shift the transmission to
position Nif the vehicle is in danger
of skidding, e.g. on icy roads.
! Rolling in neutral Ncan damage
the drive train. 7
Drive
The automatic transmission
changes gear automatically. All
forward gears are available. Automatic transmission
281Driving and parking Z