display MERCEDES-BENZ E-Class CABRIOLET 2013 C207 Owner's Manual
Page 281 of 372
1-800-FOR-MERCedes (1-800-367-6372)
or 1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
Emergency call Important safety notes
G
WARNING
If the indicator lamp in the SOS button is
flashing continuously and no voice
connection with the Response center has
been established, then the mbrace system
has
not been able to initiate an emergency call
(e.g. the relevant mobile phone network is not
available).
The Call Failed message is displayed in the
multifunction display and must be confirmed.
Should this occur, assistance must be
summoned by other means.
! A license agreement must exist in order
to activate the mbrace service. Ensure that
your system is activated and ready for use,
and press the ï MB Info call button to
register. If any of the steps mentioned is
not carried out, the system may not be
activated.
If you have questions about the activation,
contact one of the following telephone
assistance services:
R USA: Mercedes-Benz Customer
Assistance Center under
1-800-FOR-MERCedes
(1-800-367-6372) or 1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
An emergency call is dialed automatically if
an air bag or Emergency Tensioning Device is
triggered.
i You cannot end an automatically
triggered emergency call yourself.
An emergency call can also be initiated
manually. As soon as the emergency call has been
initiated,
the indicator lamp in the SOS button
flashes. The Connecting Call message
appears on the multifunction display.
The audio output is muted.
Once the connection has been made, the
Call Connected message appears in the
multifunction display.
All important information on the emergency
is transmitted, for example:
R current location of the vehicle (as
determined by the GPS system)
R vehicle identification number
R information on serious accidents
Shortly after the emergency call has been
initiated, a voice connection is automatically
established between the Mercedes-Benz
Customer Assistance Center and the vehicle
occupants. If the vehicle occupants respond,
the Mercedes-Benz Customer Assistance
Center attempts to get more information on
the emergency.
i If there is no response from the vehicle
occupants, an ambulance is immediately
sent to the vehicle.
Making an emergency call G
WARNING
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the SOS button. Carefully leave the
vehicle and move to a safe location. The
Response Center will automatically contact
local emergency officials with the vehicle's
approximate location if they receive an
automatic
SOS signal and cannot make voice
contact with the vehicle occupants. Features
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X
To initiate an emergency call
manually: press cover : briefly to open.
X Press SOS button ; briefly.
The indicator lamp in SOS button ;
flashes until the emergency call is
concluded.
X Wait for a voice connection to the
Mercedes-Benz Customer Assistance
Center.
X After the emergency call, close cover :.
Roadside Assistance button X
Press Roadside Assistance button :.
This initiates a call to the Mercedes-Benz
Customer
Assistance Center. The indicator
lamp in Roadside Assistance button :
flashes while the call is active. The
Connecting Call message appears on
the multifunction display. The audio output
is muted.
If a connection can be made, the Call
Connected message appears in the
multifunction display. If a cellular phone network is available and
there
is sufficient GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
i The COMAND display shows that an
mbrace call is active. During the call, you
can change to the navigation menu by
pressing the NAVI button on COMAND, for
example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the vehicle remote malfunction
diagnosis, the Mercedes-Benz Customer
Assistance center can ascertain the nature of
the problem ( Y page 284).
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or organizes for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center. You may be charged
for services such as repair work and/or
towing. Further details are available in your
mbrace manual.
i The mbrace system failed to initiate a
Roadside Assistance call if:
R the indicator lamp for Roadside
Assistance call button : is flashing
continuously
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established
This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears in the
multifunction display. 280
Features
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X
To end a call: press the ~ button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on COMAND.
MB Info call button X
Press MB Info call button :.
This initiates a call to the Mercedes-Benz
Customer
Assistance Center. The indicator
lamp in MB Info call button : flashes while
the connection is being made. The
Connecting Call message appears on
the multifunction display. The audio system
is muted.
If a connection can be made, the Call
Connected message appears in the
multifunction display.
If a cellular phone network is available and
there
is sufficient GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
i The COMAND display shows that an
mbrace call is active. During the call, you
can change to the navigation menu by
pressing the NAVI button on COMAND, for
example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants. You can obtain information on how to operate your
vehicle's systems, on the location of the
nearest authorized Mercedes-Benz Center,
and
on further products and services offered
by Mercedes-Benz USA.
USA only: you can find further information on
the mbrace system under "Owners Online" at
http://www.mbusa.com.
i The mbrace system failed to initiate an
MB Info call if:
R the indicator lamp in MB Info call
button : is flashing continuously
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established
This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears in the
multifunction display.
X To end a call:
press the ~ button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on COMAND.
Call priority When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an
emergency
call will take priority and override
all other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency
call can only be terminated by the Mercedes-
Benz Customer Assistance Center.
All other calls can be ended by pressing:
R the ~ button on the multifunction
steering wheel
R or the corresponding COMAND button for
ending a telephone call
i If an mbrace call is initiated, audio output
is muted. The mobile phone is no longer
connected to COMAND. However, if you Features
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A display message appears, asking
whether navigation should be started.
X Select Yes by sliding XVY and turning
cVd the COMAND controller and press
W to confirm.
The system calculates the route and
subsequently starts the route guidance
with the address entered.
i If you select No, the address can be stored
in the address book.
i If you have sent more than one
destination address, each individual
destination must be confirmed separately.
i Destination addresses are loaded in the
same order as the order in which they were
sent. If you own multiple Mercedes-Benz
vehicles with mbrace and activated mbrace
accounts:
if multiple vehicles are registered under the
same e-mail address, the destination will
be sent to all the vehicles.
Vehicle remote opening You can use the vehicle remote opening if you
have unintentionally locked your vehicle and
a
replacement SmartKey is not available. The
vehicle can be opened by the Mercedes-Benz
Customer Assistance center.
The vehicle can be immediately remotely
opened within four days of the ignition being
turned off. After this time, the remote opening
may be delayed by 15 to 60 minutes. After
30 days the vehicle can no longer be opened
remotely.
X Contact the following service hotlines:
R
USA: Mercedes-Benz Customer
Assistance center at
1-800-FOR-MERCedes (1-800-367-6372) or 1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your password.
X Return to your vehicle at the time agreed
upon with the Mercedes-Benz Customer
Assistance Center.
USA only: alternatively, the vehicle can be
opened via:
R the Internet, under the "Owners Online"
section
R the telephone application (e.g. iPhone ®
,
Blackberry)
To do this, you will need your identification
number and password.
i Vehicle
remote opening is only possible if
the corresponding mobile phone network
is accessible.
Vehicle remote closing The remote closing feature can be used when
you
have forgotten to lock the vehicle and you
are no longer nearby. The vehicle can then be
locked by the Mercedes-Benz Customer
Assistance center.
The vehicle can be immediately remotely
locked within four days of the ignition being
turned off. After this time, the remote closing
may be delayed by 15 to 60 minutes. After
30 days the vehicle can no longer be closed
remotely.
X Contact the following service hotlines:
R
USA: Mercedes-Benz Customer
Assistance center at
1-800-FOR-MERCedes
(1-800-367-6372)
or 1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your PIN.
The next time you are inside the vehicle and
you switch on the ignition, the Doors
Locked Remotely message appears in the
multifunction display. Features
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USA only: alternatively, the vehicle can be
locked via:
R
the Internet, under the "Owners Online"
section
R the telephone application (e.g. iPhone ®
,
Blackberry)
To do this, you will need your identification
number and password.
i The vehicle remote closing feature is
available when the relevant mobile phone
network
is available and data connection is
possible.
Stolen vehicle recovery service If your vehicle has been stolen:
X
Notify the police.
The police will issue a numbered incident
report.
X This number will be forwarded to the
Mercedes-Benz Customer Assistance
Center together with your PIN.
The Mercedes-Benz Customer Assistance
Center
then attempts to locate the mbrace
system. The Mercedes-Benz Customer
Assistance Center contacts you and the
local law enforcement agency if the vehicle
is located. However, only the law
enforcement agency is informed of the
location of the vehicle.
i If
the anti-theft alarm system is activated
for longer than 30 seconds, the Mercedes-
Benz Customer Assistance center is
automatically informed.
Vehicle remote malfunction diagnosis With the vehicle remote malfunction
diagnosis (Vehicle Health Check), the
Customer Assistance center can provide
improved support for problems with your
vehicle. During an existing call, vehicle data
is transferred to the Customer Assistance
center. The customer service representative
can
use the received data to decide what kind
of assistance is required. You are then, for example, guided to the nearest Mercedes-
Benz Service center or a recovery vehicle is
called.
If
vehicle data needs to be transferred during
an MB Info call or a Roadside Assistance call,
this is initiated by the Customer Assistance
center. You will see the Roadside
Assistance Connected message in the
COMAND display. If the vehicle remote
malfunction diagnosis is able to be started,
the Request for vehicle diagnosis
received. Start vehicle diagnosis?
message appears in the display.
X Press Yes to confirm the message.
X If the Vehicle Diagnosis: Please
switch on ignition. message appears:
turn the key to position 2 in the ignition
lock.
X If the Please follow the
instructions
received by phone and
move your vehicle to a safe
position. message appears: follow the
instructions of the customer service
representative.
The message in the display disappears.
If you select Cancel, the vehicle remote
malfunction diagnosis is canceled
completely.
The vehicle operating state check begins.
Meanwhile, the Vehicle diagnosis
activated message appears.
When the check is finished, the Sending
vehicle diagnosis data...(Voice
connection may be interrupted
during data transfer.) message
appears.
The vehicle data can now be sent to
the Customer Assistance center.
X Press OK to confirm the message.
The voice connection with the Customer
Assistance center is terminated.
The Vehicle Diagnosis:
Transferring data... appears.
The vehicle data is sent to the Customer
Assistance center.284
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Depending on what the customer service
representative agreed with you, the voice
connection
is re-established after the transfer
is complete. If necessary, you will be
contacted at a later time by another means,
e.g. by E-Mail or telephone.
Further functions of the vehicle remote
malfunction diagnosis include, for example:
R transfer of service data to the Customer
Assistance center. If a service is overdue,
the COMAND display shows a message
about various special offers at your
workshop.
R monthly status information E-Mail on oil
level, air pressure, maintenance, brakes,
etc. If applicable, you will receive
information on special offers in the E-Mail.
USA only: this information can also be
called up under "Owners Online" at http://
www.mbusa.com.
Information on the data stored in the vehicle
(Y page 25).
Information on roadside assistance
(Y page 22).
Downloading routes Downloading routes allows you to transfer
and save predefined routes in the navigation
system.
To do this, an SD memory card must
be inserted into the COMAND system. If no
SD memory card is inserted, you must insert
the card into the card slot on the COMAND
system before saving.
A route can be prepared and sent either by a
customer service representative or via the
mbrace portal on the Internet. Each route can
include up to 20 way points. When a route has
been received by the navigation system,
'Route name' has been saved to
memory card. Do you want to start
route guidance? appears on the COMAND
display. The route is saved to the SD memory
card. X
To start route guidance: select Yes.
An overview of the route is shown in the
display.
i If you select No, the saved route can be
called up later in the navigation menu.
X Select Start.
Route guidance is started.
i Downloaded
and saved data can be called
up again in COMAND. Further information
can be found in the "COMAND", "Online
and Internet services" and "Download
destination/route" sections.
Speed alert You can define the upper speed limit, which
must not be exceeded by the vehicle. If this
selected speed is exceeded by the vehicle, a
message will be sent to the Customer
Assistance center. The Customer Assistance
center
then forwards this information to you.
You can select the way in which you receive
this information beforehand. Possible options
include SMS, E-Mail or an automated call.
The data which is sent to the Customer
Assistance center contains the following
information:
R the location where the speed limit was
exceeded
R the time at which the speed limit was
exceeded
R the selected speed limit which was
exceeded
Geo fencing Geo fencing allows you to select areas which
the
vehicle should not enter or leave. You will
be informed if the vehicle crosses the
boundaries of the selected areas. You can
select the way in which you receive this
information beforehand. Possible options
include SMS, E-Mail or an automated call.
The area can be determined as either a circle
or a polygon with a maximum of ten corners.
You can specify up to ten areas Features
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Page 291 of 372
same programming steps with this remote
control. Before performing these steps,
make sure that new batteries have been
installed in garage door drive remote
control
A.
R Note that some remote controls only
transmit for a limited amount of time (the
indicator lamp on the remote control goes
out). Press button B on remote control
A again before transmission ends.
R Align
the antenna cable of the garage door
opener unit. This can improve signal
reception/transmission.
Opening/closing the garage door After it has been programmed, the integrated
garage door opener performs the function of
the garage door system remote control.
Please also read the operating instructions
for the garage door system.
X
Turn the SmartKey to position 2 in the
ignition lock.
X Press button ;, = or ? which you have
programmed to operate the garage door.
Garage door system with a fixed code:
indicator lamp : lights up green.
Garage door system with a rolling code:
indicator lamp : flashes green.
i The transmitter will transmit a signal as
long as the button is pressed. The
transmission is halted after a maximum of
ten seconds and indicator lamp : lights
up
yellow. Press button ;, = or ? again
if necessary.
Clearing the memory X
Turn the SmartKey to position 2 in the
ignition lock.
X Press buttons ; and ?.
The indicator lamp lights up yellow.
X Press and hold buttons ;
and ? until the
indicator lamp turns green. i
Make sure that you clear the memory of
the integrated garage door opener before
selling the vehicle. Compass
Calling up the compass To receive a correct display in rear-view
mirror :, the compass must be calibrated
and the magnetic field zone set.
X
Briefly press button =.
Compass ; displays in which compass
direction the vehicle is currently traveling:
N, NE, E, SE, S, SW, W or NW. Features
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Setting the compass
North America zone map
South America zone map
X
Set your location using the zone maps.
X Press and hold button =(Y page 289) for
approximately three seconds.
The zone currently selected appears in
compass display ;(Y page 289).
X To select the zone: press
button =(Y
page 289) repeatedly until the
desired zone is selected.
The zone has been selected when compass
display ;(Y page 289) shows the heading.
This takes a few seconds. Calibrating the compass X
Make sure that there is sufficient space for
you to drive in a circle without impeding
traffic.
In order to calibrate the compass correctly,
do the following:
R calibrate the compass in the open and not
in the vicinity of steel structures or high-
voltage transmission lines.
R switch
off electrical consumers such as the
climate control, windshield wipers or rear
window defroster.
R close all doors and the trunk lid.
X Switch on the ignition.
X Press and hold button =(Y page 289) for
approximately six seconds until the
C symbol appears in compass display ;
(Y page 289).
X Drive in a full circle at approximately
3 mph (5 km/h) to
6 mph (10 km/h).
When the calibration has successfully been
completed, the current direction is shown
in compass display ;(Y page 289). Floormat on the driver's side
G
WARNING
Whenever you are using a floormat, make sure
there is enough clearance and that the
floormat is securely fastened.
The floormat should always be securely
fastened using the fastening equipment.
Before driving off, check that the floormat is
securely
in place and adjust it if necessary. A
loose floormat could slip and hinder proper
functioning of the pedals.
Do not place several floormats on top of each
other as this may impair pedal movement. 290
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Page 298 of 372
X
Slowly slide oil dipstick : into the guide
tube to the stop, and take it out again.
If the level is between MIN mark = and
MAX mark ;, the oil level is correct.
X If the oil level has dropped to MIN mark
= or below, add
1.1 US qt (1.0 liter) of
engine oil.
Adding engine oil G
WARNING
If engine oil comes into contact with hot
engine
parts, it may ignite and you could burn
yourself. Do not spill any engine oil on hot
engine parts. H
Environmental note
When adding oil, take care not to spill any. If
oil enters the soil or waterways, it is harmful
to the environment.
! Only use engine oils and oil filters that
have been approved for vehicles with a
service
system. You can obtain a list of the
engine oils and oil filters tested and
approved in accordance with the
Mercedes-Benz Specifications for Service
Products at any Mercedes-Benz Service
center.
Damage to the engine or exhaust system is
caused by the following:
R using engine oils and oil filters that have
not been specifically approved for the
service system
R replacing engine oil and oil filters after
the interval for replacement specified by
the service system has been exceeded
R using engine oil additives.
! Do not add too much oil. adding too much
engine oil can result in damage to the
engine or to the catalytic converter. Have
excess engine oil siphoned off. Example: engine oil cap
X
Turn cap :
counter-clockwise and remove
it.
X Add engine oil.
If the oil level is at or below the MIN mark
on
the oil dipstick, add 1.1 US qt (1.0 liter)
of engine oil.
X Replace cap : on the filler neck and turn
clockwise.
Ensure that the cap locks into place
securely.
X Check the oil level again with the oil
dipstick (Y page 295).
Further information on engine oil
(Y page 365). Additional service products
Checking the coolant level G
WARNING
In order to avoid any potentially serious burns:
R use extreme caution when opening the
hood if there are any signs of steam or
coolant
leaking from the cooling system, or
if the coolant temperature display indicates
that the coolant is overheated.
R do not remove the pressure cap on the
coolant reservoir if the coolant temperature
is above 158 ‡ (70 †). Allow the engine to
cool down before removing the cap. The
coolant reservoir contains hot fluid and is
under pressure.296
Engine compartment
Maintenance and care
Page 299 of 372
R
using a rag, slowly turn the cap
approximately 1
/ 2 turn to relieve excess
pressure. If opened immediately, scalding
hot
fluid and steam will be blown out under
pressure.
R do not spill antifreeze on hot engine parts.
Antifreeze contains ethylene glycol which
may burn if it comes into contact with hot
engine parts. X
Park the vehicle on a level surface.
Only check the coolant level when the
vehicle
is on a level surface and the engine
has cooled down.
X Turn the SmartKey to position 2 in the
ignition lock ( Y page 151).
On vehicles with KEYLESS-GO, press the
Start/Stop button twice
(Y page 151).
X Check the coolant temperature display in
the instrument cluster.
The coolant temperature must be below
158 ‡
(70 †).
X Turn the SmartKey to position
0 (Y page 151) in the ignition lock.
X Slowly turn cap : half a turn counter-
clockwise to allow excess pressure to
escape.
X Turn cap :
further counter-clockwise and
remove it.
If the coolant is at the level of marker bar
= in the filler neck when cold, there is
enough coolant in coolant expansion
tank ;.
If the coolant level is approximately 0.6 in
(1.5 cm) above marker bar = in the fillerneck when warm, there is enough coolant
in coolant expansion tank
;.
X If necessary, add coolant that has been
tested and approved by Mercedes-Benz.
X Replace cap :
and turn it clockwise as far
as it will go.
For further information on coolant, see
(Y page 366).
Adding washer fluid to the windshield
washer system/headlamp cleaning
system G
WARNING
Washer solvent/antifreeze is highly
flammable. Do not spill washer solvent/
antifreeze
on hot engine parts, because it may
ignite and burn. You could be seriously
burned. X
To open: pull cap : upwards by the tab.
X Add the premixed washer fluid.
X To close:
press cap : onto the filler neck
until it engages.
The washer fluid reservoir is used for both the
windshield
washer system and the headlamp
cleaning system.
Further information on windshield washer
fluid/antifreeze ( Y page 367). Engine compartment
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Maintenance and care Z