check engine light MERCEDES-BENZ E-SEDAN 2014 User Guide

Problems with the engine
Problem Possible causes/consequences and
M
MSolutions The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Before attempting to start the engine again, turn the SmartKey
in the ignition back to position 0or press the Start/Stop button
repeatedly until all indicator lamps in the instrument cluster go
out.
X Try to start the engine again (Y page 161). Avoid excessively
long and frequent attempts to start the engine as these will drain
the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak
or discharged.
X
Jump-start the vehicle (Y page 362).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X
Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. Vehicles with a
gasoline engine:
The engine is not
running smoothly and
is misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X
Only depress the accelerator pedal slightly.
X Have the cause rectified immediately at a qualified specialist
workshop.
Otherwise, non-combusted fuel may get into the catalytic
converter and damage it. The coolant
temperature gauge
shows a value above
248 ‡ (120 †). The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X Stop as soon as possible and allow the engine and the coolant
to cool down.
X Check the coolant level (Y page 339). Observe the warning
notes as you do so and add coolant if necessary. 166
DrivingDriving and parking
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Automatic transmission
Important safety notes
G
WARNING
If the engine speed is above the idling speed
and you engage transmission position Dor
R, the vehicle could pull away suddenly. There
is a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do
not simultaneously accelerate. G
WARNING
The automatic transmission switches to
neutral position Nwhen you switch off the
engine. The vehicle may roll away. There is a
risk of an accident.
After switching off the engine, always switch
to parking position P. Prevent the parked
vehicle from rolling away by applying the
parking brake.
HYBRID vehicles: ensure that you read the
"HYBRID" supplement included in the vehicle
literature. Otherwise, you may not recognize
dangers. Selector lever
Overview of transmission positions Selector lever in AMG vehicles with P button
j
Park position with parking lock
k Reverse gear i
Neutral
h Drive
Transmission position and drive
program display !
If the transmission position display in the
multifunction display is not working, you
should pull away carefully to check whether
the desired transmission position is
engaged. For this purpose, we recommend
selecting transmission position Dand
automatic drive program E(drive program
C in AMG vehicles) or S. :
Transmission position display
; Drive program display
The current position of the selector lever is
shown by the indicators next to the selector
lever.
The indicators light up when the SmartKey is
inserted into the ignition lock. The indicators
go out when the SmartKey is removed from
the ignition lock. Automatic trans
mission
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vehicle with the SmartKey or with KEYLESS-
GO.
The position of the fuel filler cap is displayed
8 in the instrument cluster. The arrow
next to the filling pump indicates the side of
the vehicle.
To open the fuel filler flap :
To open the fuel filler flap
; To insert the fuel filler cap
= Tire pressure table
? Fuel type to be used
X Switch the engine off.
X Remove the SmartKey from the ignition
lock.
X KEYLESS-GO: open the driver’s door.
This corresponds to key position 0: "key
removed".
The driver’s door can be closed again.
X Press the fuel filler flap in the direction of
arrow :.
The fuel filler flap opens slightly.
X Open the fuel filler flap fully.
X Turn the fuel filler flap counter-clockwise
and remove it.
X Sedan: insert the fuel filler cap into the
bracket on the inside of fuel filler flap ;.
or
X Wagon: insert the fuel filler cap into the
recesses in the fuel filler flap hinge arm
horizontally from above. X
Completely insert the filler neck of the fuel
pump nozzle into the tank, hook in place
and refuel.
X Only fill the tank until the pump nozzle
switches off.
i Do not add any more fuel after the pump
stops filling for the first time. Otherwise,
fuel may leak out.
Closing the fuel filler flap X
Replace the cap on the filler neck and turn
clockwise until it engages audibly.
X Press the fuel filler flap closed until it
engages audibly.
i Close the fuel filler flap before locking the
vehicle. Otherwise, the locking pin of the
central locking prevents the fuel filler flap
from closing.
i If you are driving with the fuel filler cap
open, the 8reserve fuel warning lamp
flashes. A message appears in the
multifunction display (Y page 272).
In addition, the ;Check Engine warning
lamp may light up (Y page 292).
For further information on warning and
indicator lamps in the instrument cluster,
see (Y page 292). Fuel filler flap emergency release
X
Sedan: open the trunk lid.
X Slide down the parcel net.
X Open the right-hand side trim panel. Refueling
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R
Brake occasionally to remove any possible
salt residue. Make sure that you do not
endanger other road users when doing so.
R Carefully depress the brake pedal and the
beginning and end of a journey.
R Maintain a greater distance to the vehicle
ahead.
Servicing the brakes !
If the red brake warning lamp lights up in
the instrument cluster and you hear a
warning tone while the engine is running,
the brake fluid level may be too low.
Observe additional warning messages in
the multifunction display.
The brake fluid level may be too low due to
brake pad wear or leaking brake lines.
Have the brake system checked
immediately. This work should be carried
out at a qualified specialist workshop.
! Vehicles with 4MATIC: function or
performance tests may only be carried out
on a 2-axle dynamometer. If you are
planning to have the vehicle tested on such
a dynamometer, contact an authorized
Mercedes-Benz Center to obtain further
information first. Otherwise, you could
damage the drive train or the brake system.
! Vehicles with 4MATIC: as the ESP®
system operates automatically, the engine
and the ignition must be switched off
(SmartKey in position 0or 1in the ignition
lock or Start/Stop button in position 0or
1) while the parking brake is being tested
on a brake dynamometer.
Braking maneuvers triggered automatically
by ESP ®
may seriously damage the brake
system. !
Vehicles with 4MATIC: as the ESP®
system operates automatically, the engine
and the ignition system must be switched
off (SmartKey in position 0or 1in the
ignition lock or Start/Stop button in
position 0or 1) when:
R testing the parking brake on a brake
dynamometer.
R you intend to have the vehicle towed with
one of the axles raised.
Braking maneuvers triggered automatically
by ESP ®
may seriously damage the brake
system.
All checks and maintenance work on the
brake system must be carried out at a
qualified specialist workshop. Consult a
qualified specialist workshop to arrange this.
Have brake pads installed and brake fluid
replaced at a qualified specialist workshop.
If the brake system has only been subject to
moderate loads, you should test the
functionality of your brakes at regular
intervals. To do so, press firmly on the brake
pedal when driving at a high speed. This
improves the grip of the brake pads.
You can find a description of Brake Assist
(BAS) at (Y page 68) or of BAS PLUS with
Intersection Assist at (Y page 68).
The braking characteristics of the vehicle can
be seriously impaired if:
R brake pads other than those recommended
are installed
R the recommended brake fluid is not used
Safe braking can no longer be guaranteed.
AMG high-performance and ceramic
brakes The AMG brake systems are designed for
heavy loads. This may lead to noise when
braking. This will depend on:
R
Speed
R Braking force
R Environmental conditions, such as
temperature and humidity Driving tips
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Display messages Possible causes/consequences and
M
MSolutions b
Auto Auto
Lamp
LampFunction
Function
Inoperative
Inoperative The light sensor is defective.
X
Visit a qualified specialist workshop. b
Switch Off Lights Switch Off Lights The lights are still switched on when you leave the vehicle. A
warning tone also sounds.
X
Turn the light switch to Ã.Adaptive Highbeam Adaptive Highbeam
Assist Currently Assist Currently
Unavailable See Unavailable See
Operator's Manual Operator's Manual Adaptive Highbeam Assist is deactivated and temporarily
inoperative. Possible causes are:
R
the windshield in the camera's field of vision is dirty.
R visibility is impaired due to heavy rain, snow or fog.
X Clean the windshield.
If the system detects that the camera is fully operational again,
the Adaptive Highbeam Assist Now Available Adaptive Highbeam Assist Now Available message is
displayed.
Adaptive Highbeam Assist is operational again. Adaptive Highbeam Adaptive Highbeam
Assist Inoperative Assist Inoperative Adaptive Highbeam Assist is faulty.
X
Visit a qualified specialist workshop. Engine
Display messages Possible causes/consequences and
M MSolutions +
Check Coolant Check Coolant
Level See Level See
Operator's Manual Operator's Manual The coolant level is too low.
!
Avoid making long journeys with too little coolant in the engine
cooling system. The engine will otherwise be damaged.
X Add coolant, observing the warning notes before doing so
(Y page 339).
X If coolant needs to be added more often than usual, have the
engine coolant system checked at a qualified specialist
workshop. ? The fan motor is faulty.
X
At coolant temperatures below 248 ‡ (120 †), drive to the
nearest qualified specialist workshop.
X Avoid subjecting the engine to heavy loads, e.g. driving in
mountainous terrain, and stop-and-go traffic. Display
messages
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Engine
Problem Possible causes/consequences and
M
MSolutions ;
The yellow Check
Engine warning lamp
lights up while the
engine is running.
There may be a malfunction, for example:
R
in the engine management
R in the fuel injection system
R in the exhaust system
R in the ignition system (for vehicles with a gasoline engine)
R in the fuel system
The emission limit values may be exceeded and the engine may
be running in emergency mode.
X Have the vehicle checked as soon as possible at a qualified
specialist workshop.
i In some states, you must immediately visit a qualified
specialist workshop as soon as the yellow Check Engine warning
lamp lights up. This is due to the legal requirements in effect in
these states. If in doubt, check whether such legal regulations
apply in the state in which you are currently driving. Vehicles with a diesel engine: the fuel tank has been run dry
(Y
page 179).
X Start the engine three to four times after refueling.
If the yellow Check Engine warning lamp goes out, emergency
running mode is canceled. The vehicle need not be checked. 8
The yellow reserve fuel
warning lamp lights up
while the engine is
running.
The fuel level has dropped into the reserve range.
X
Refuel at the nearest gas station. 8
The yellow reserve fuel
warning lamp flashes
while the vehicle is in
motion.
In addition, the
;
Check Engine warning
lamp may light up. The fuel system pressure is too low. The fuel filler cap is not closed
correctly or the fuel system is leaking.
X Check that the fuel filler cap is correctly closed.
X If the fuel filler cap is not correctly closed: close the fuel filler
cap.
X If the fuel filler cap is closed: visit a qualified specialist
workshop. 292
Indicator and warning lamps in the instrument clusterOn-board computer and displays
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Problem Possible causes/consequences and
M
MSolutions X
Leave the vehicle and keep a safe distance from the vehicle until
the engine has cooled down.
X Check the coolant level and add coolant, observing the warning
notes (Y page 339).
X If you need to add coolant more often than usual, have the
engine coolant system checked.
X Make sure that the air supply to the engine radiator is not
blocked, e.g. by snow, slush or ice.
X At coolant temperatures under 248 ‡(120 †), drive to the next
qualified specialist workshop.
X Avoid subjecting the engine to heavy loads, e.g. driving in
mountainous terrain, and stop-and-go traffic. Driving systems
Problem Possible causes/consequences and
M MSolutions ·
The red distance
warning lamp lights up
while the vehicle is in
motion.
The distance to the vehicle in front is too small for the speed
selected.
X
Increase the distance. ·
The red distance
warning lamp lights up
while the vehicle is in
motion. A warning tone
also sounds.
You are approaching a vehicle or a stationary obstacle in your line
of travel at too high a speed.
X
Be prepared to brake immediately.
X Pay careful attention to the traffic situation. You may have to
brake or take evasive action.
Further information on PRE-SAFE ®
Brake (Y page 76).
For further information on the distance warning function of
COLLISION PREVENTION ASSIST: (Y page 70).Indicator and warning lamps in the instrument cluster
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Always switch off the windshield wipers and
the ignition before opening the hood.
! Make sure that the windshield wipers are
not folded away from the windshield. You
could otherwise damage the windshield
wipers or the hood. X
Make sure that the windshield wipers are
turned off.
X Pull release lever :on the hood.
The hood is released. X
Reach into the gap, pull hood catch
handle ;up and lift the hood.
If you lift the hood by approximately 15 in
(40 cm), the hood is opened and held open
automatically by the gas-filled strut. Closing the hood X
Lower the hood and let it fall from a height
of approximately 8 inches (20 cm).
X Check that the hood has engaged properly.
If the hood can be raised slightly, it is not
properly engaged. Open it again and close
it with a little more force. Radiator
Vehicles with a diesel engine: do not cover
the radiator, for example with a winter front
or bug cover. The readings of the on-board-
diagnostic system may otherwise be
inaccurate. Some of these readings are
required by law and must be accurate at all
times. Engine oil
General notes G
WARNING
Hybrid vehicles: be sure to read the "HYBRID"
supplement. Otherwise, you could fail to
recognize dangers.
Depending on the driving style, the vehicle
consumes up to 0.9 US qt (0.8 liters) of oil
over a distance of 600 miles (1,000 km). The
oil consumption may be higher than this when
the vehicle is new or if you frequently drive at
high engine speeds.
Depending on the engine, the oil dipstick may
be in a different location.
When checking the oil level:
R park the vehicle on a level surface.
R the engine should be switched off for
approximately five minutes if the engine is
at normal operating temperature.
R if the engine is not at normal operating
temperature, e.g. if the engine was only
started briefly, wait about 30 minutes
before carrying out the measurement. Engine compartment
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vehicle literature. You could otherwise fail to
recognize dangers e.g. due to high voltage.
For safety reasons, Mercedes-Benz
recommends that you only use batteries
which have been tested and approved for
your vehicle by Mercedes-Benz. These
batteries provide increased impact
protection to prevent vehicle occupants from
suffering acid burns should the battery be
damaged in the event of an accident.
In order for the battery to achieve the
maximum possible service life, it must always
be sufficiently charged.
The vehicle battery, like other batteries, can
discharge over time if you do not use the
vehicle. In this case, have the battery
disconnected at a qualified specialist
workshop. You can also charge the battery
with a charger recommended by Mercedes-
Benz. Contact a qualified specialist workshop
for further information.
Have the battery condition of charge checked
more frequently if you use the vehicle mainly
for short trips or if you leave it standing idle
for a lengthy period. Consult a qualified
specialist workshop if you wish to leave your
vehicle parked for a long period of time.
i Remove the SmartKey if you park the
vehicle and do not require any electrical
consumers. The vehicle will then use very
little energy, thus conserving battery
power.
i If the power supply has been interrupted,
e.g. if you reconnect the battery, you will
have to:
R set the clock. Information on setting the
clock can be found in the separate
operating instructions.
On vehicles with COMAND and a
navigation system, the clock is set
automatically.
R reset the function for folding the exterior
mirrors in/out automatically, by folding
the mirrors out once (Y page 123). Charging the battery
G
WARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a
risk of an explosion.
Particularly avoid fire, open flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery. G
WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with the skin, eyes or clothing.
Do not inhale any battery gases. Do not lean
over the battery. Keep children away from
batteries. Wash battery acid immediately with
water and seek medical attention. G
WARNING
A discharged battery can freeze at
temperatures below freezing point. When
jump-starting the vehicle or charging the
battery, gases can escape from the battery.
There is a risk of an explosion.
Allow the frozen battery to thaw out before
charging it or jump-starting.
! Only use battery chargers with a
maximum charging voltage of 14.8 V.
! Only charge the battery using the jump-
starting connection point.
The jump-starting connection point is in the
engine compartment (Y page 362).
X Open the hood.
X Connect the battery charger to the positive
terminal and ground point in the same
order as when connecting the donor
battery in the jump-starting procedure
(Y page 362).
If, at low temperatures, the indicator lamps/
warning lamps in the instrument cluster do
not light up, it is highly likely that the
discharged battery has frozen. In this case,
you may neither charge the battery nor jump- 360
Battery (vehicle)Breakdown assistance
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