ECO mode MERCEDES-BENZ EQA SUV 2021 User Guide

*
N
NO
OTE
TE Accelerated ageing of the high-volt-
age battery As a
result of its basic characteristics, the
storage capacity of, and the amount of energy
av ailable from, the high-voltage battery
decreases over the course of its life. Due to
th is, bo th the maximum electrical range that
can be achie vedby theve hicle and its maxi-
mum elect rical output can be impaired.
The following factors could accelerate the age-
ing of the high-voltage batter y:
R frequently fully charging (char gelevel
100%) the high-voltage batter y,especially
when this process is not directly follo wed
by a jou rney
R frequent rapid charging with direct cur rent
(mode 4)
R leaving theve hicle idle for lengt hyperiods
at high ambient temp eratures #
Toavo id accelerated ageing, please
obser vethefo llowing recommendations
when handling the high-voltage batter y. Re
commendations when handling the high-voltage
batter y:
R Every six months, when the outside temp era-
ture is abo ve10 °C, park theve hicle overnight
with a charge leve l below 20%.
R Only charge the high-voltage battery with
direct cur rent (mode 4) if necessar y.
R Char gethe high-voltage battery on average to
a ch arge leve l of 80%. Be yond a charge leve l of
80%, thech arging time is considerably pro-
lon ged.
R If leaving theve hicle idle for lengt hyperiods,
park up theve hicle with a high- voltage battery
ch arge leve l between 30% and 50%. Do not
ke ep the high-voltage battery continuously
connected topowe r supply equipment.
R If leaving theve hicle idle for lengt hyperiods of
time avoid, if possible, high ambient temp era-
tures.
R Check the high-voltage battery's charge level
ev ery six weeks (/ page 180).
R Char gethe high-voltage battery if thech arge
le ve l is below 20%. R
Do not disconnect the 12 V battery even if the
ve hicle is leT idle for a lengt hyperiod. Other-
wise, the condition of theve hicle's high- volt-
age battery cannot be monitored.
Yo u can contribute toreducing theve hicle's
ene rgy consum ption in thefo llowing ways:
R An anticipatory driving style (/ page 154)
R Reduced use of electrical consumers
R Having theve hicle regula rly main tained
The charging time of the high-voltage battery may
ch ange overth e course of its life.
% Depending on the national version, your vehi-
cle is equipped with one of thefo llowing vehi-
cle soc kets.
Yo u can charge the high-voltage battery with
bo th alternating cur rent (mode 2/3) and
direct cur rent (mode 4). 164
164
Driving and parking

Combo 1
vehicle soc ket Combo 2
vehicle soc ket
1 Type 1 or type 2 connection forch arging with
alternating cur rent
2 Socketex tension forch arging with direct cur-
re nt
% When using a CCS (Combined Cha rging Sys-
te m) charging cable tocharge with direct cur-
re nt at a combo vehicle soc ket, bo thvehicle soc
ket connections 1and 2are used for
ch arging.
Charging options forth e high-voltage battery
(mode 2, 3 or 4):
R Charging through recuperation while theve hi-
cle is in motion
R Charging with alternating cur rent when sta-
tiona ry:
- at a mains soc ket (mode 2)
- at a wallbox or charging station (mode 3)
R Charging with direct cur rent when stationar y:
- at a fast charging station (mode 4)
Depending on the count ry-speci/c vehicle equip-
ment and your vehicle's charging cable, single
phase ACcharging is also possible.
Obser vethe di.erent grid requ irements of your
cur rent location when charging. Only use charging
cables which conform tothegr id requ irements.
Consult a quali/ed elect rician or your local grid
operator if you ha veany questions.
It is recommended that youch arge the high-volt-
age battery at a wallbox or charging station due to Driving and parking
165
165

Ov
Ov
er
ervie
vie w of t
w of t he loc
he loc king st
king st atus
atus Loc
Loc
king st
king st a-
a-
tus
tus 3
3 Display
Display Meaning
Meaning
% Lights up
whiteVe
hicle
soc ket
unloc ked,
insert or
re mo vecharg-
ing cable
% Flashes whiteMalfunction
during locking
or unlocking Ov Ov
er
ervie
vie w of t
w of t he c
he char
harging pr
ging pr ocess st
ocess st atus
atus S
S
t
tatus of t
atus of t he
he
c
c har
har ging
ging
pr
pr ocess
ocess 2
2 Displ
ay
Display Meaning
Meaning
# Flashes
orangeConnection is
being estab-
lished
# Flashesgreen Active energy
0ow S S
t
tatus of t
atus of t he
he
c
c har
har ging
ging
pr
pr ocess
ocess 2
2 Display
Display
Meaning
Meaning
# Lights up
orangeInter
ruption in
ch arging
# Lights up
green Charging
process com-
ple
ted
# Flashesred
(for appr ox.
90 s) Ve
hicle mal-
function;
ch arging is
not possible S S
t
tar
ar ting t
ting t he alt
he alt er
ernating curr
nating curr ent c
ent c har
harging pr
ging pr ocess
ocess
(mode 2/3)
(mode 2/3) &
D
DAN
AN GER
GER Risk of death when charging at a
damaged soc ket
The charging process uses high voltage. If
th ech arging cable, theve hicle soc ket or the
mains soc ket are damaged, you could receive
an elect ric shoc k. #
Only use an undamaged charging cable. #
Avoid mechanical damage such as crush-
ing, abrading or driving overth e cable. #
Have a damaged vehicle soc ketre placed
at a quali/ed specialist workshop as
soon as possible. #
Never connect thech arging cable to a
damaged vehicle soc ket. *
N
NOOTE
TE Damage due toove rheating of
ch arging cable and charging cable con-
nector During
thech arging process, thech arging
cable and charging cable connector can heat
up within their permissible limit values. 172
172
Driving and parking

Combo 2 v
Combo 2 v
ehicle socket
ehicle soc ket #
Press charging inter ruption button 2.
or #
Unlock theve hicle.
The charging process is ended. The %indi-
cator lamp 1lights up white. The vehicle
soc ket is unloc ked. #
Remo vethech arging cable connector from
th eve hicle soc ket within 30 seconds.
ATer the 30 seconds ha veelapsed, theve hicle
soc ket will be loc ked again.
% Ifyo u cannot remo vethech arging cable con-
nector, repeat the unlocking procedure. If the
ch arging cable connector is still loc ked, con-
ta ct a quali/ed specialist workshop. #
Close the soc ket co ver and the soc ket 0ap. #
Remo vethech arging cable connector from
th e mains soc ket, or from the soc ket on the
wa llbox/charging station, and st owtheve hi-
cle's charging cable safely in theve hicle
(/ page 163).
% ATer thech arging cable connector has been
disconnected, the% indicator lamp 1on
th eve hicle soc ketre mains lit for some time
before switching o.. S
S
t
tar
ar ting t
ting t he dir
he dir ect curr
ect curr ent c
ent c har
harging pr
ging process ocess
(mode 4)
(mode 4) &
D
DAN
AN GER
GER Risk of death when charging at a
damaged soc ket
The charging process uses high voltage.
If th ech arging cable, theve hicle soc ket or the
mains soc ket are damaged, you could receive
an elect ric shoc k. #
Only use an undamaged charging cable. #
Avoid mechanical damage such as crush-
ing, abrading or driving overth e cable. #
Have a damaged vehicle soc ketre placed
at a quali/ed specialist workshop as
soon as possible. #
Never connect thech arging cable to a
damaged vehicle soc ket. 176
176
Driving and parking

The
following charging times can be selected:
R Off (no departure time)
R Once (XX)
R Week profile #
Select a setting.
Se
Se tting a single depar
tting a single depar tur
ture time
e time #
Select Departure time . #
Select Once (XX). #
Select Z. #
Set a departure time.
Se
Se tting t
tting t he w
he week
eekpr
pro/le
o/le #
Select Departure time . #
Select Week profile. #
Select Z. #
Add new time #
Set the desired departure times, e.g. every
day at 8 a.m. #
Select a. Searc
Searc
hing f
hing for c
or char
harging st
ging st ations
ations #
Select Search for charging stations. #
Enter the sear chterm and select Charging
station.
Se
Se tting t
tting t he maximum c
he maximum c har
harging curr
ging curr ent
ent #
Select Home,Work orStandard . #
Select Maximum charge current. #
Select Maximum, 8 ampsor6 amps.
When the high-voltage battery is charge d, the
ch arging cur rent is limi tedto the selected
amperage.
% The value of the maximum charging cur rent
depends on the /xed value charging cable
which was pr ovided.
% Forch arging at a household soc ket only use a
ch arging cable belonging totheve hicle or a
comparable cable, which conforms toDIN IEC
62752 and does not exceed a maximum
ch arging cur rent of 8 amps.
Se
Se tting t
tting t he maximum c
he maximum c harg
harg e lev
e lev el
el #
Select Home,Work orStandard . #
Select Maximum charge state. #
Set the desired percentage.
The high-voltage battery is charge d up tothe
set percentage as a maximum.
% The percentage can be set in increments of
10%.
A maximum charge leve l of 80% is recommen-
ded. Higher maximum charge leve ls can
diminish the long evity of the high-voltage bat-
te ry ( / page 163).
% As soon as the full charge leve l is reached, a
noti/cation is shown in the media display that
th ech arging process is comple ted and the
journey may be continued.
U
Unloc nloc king t king t he c
he char
harging cable (mode 2, 3 or 4)
ging cable (mode 2, 3 or 4)
When the function is active, thech arging cable is
unloc ked when the maximum charge leve l is
re ached. #
Select HomeorWork. #
Activate or deactivate Unlock charging cable.
A A ctiv ctiv ating or deactiv
ating or deactiv ating location-based c
ating location-based c har
hargingging
If th e function is active and pertinent addresses
ha ve been stored in the navigation destinations, Driving and parking
181
181

Syst
Syst
em limits
em limits
Cruise control may be unable tomaintain the
stored speed on uphill gradients. The stored
speed is resumed when thegr adient evens out.
Increase recuperation in good time on long and
steep downhill gradients. Take particular no teof
th is when driving a laden vehicle. By doing so, you
will make use of the electric mo tor's braking
e.ect tocharge the high-voltage batter y.This
re lie vesth e load on the brake system and pre-
ve nts the brakes from overheating and wearing
to oqu ickl y.
Do not use cruise control in thefo llowing situa-
tions:
R in tra1c situations which requ ire frequent
ch anges of speed, e.g. in heavy tra1c, on
winding roads
R on slippery roads. Accelerating can cause the
drive wheels tolose traction and theve hicle
could then skid.
R when visibility is poor F
F unction of t
unction of t he limit
he limit er
er
The limiter restricts the speed of theve hicle. To
re duce the speed tothe set speed, the limiter
applies the brakes automaticall y.
Yo u can limit the speed as follo ws:
R V Var ar iable:
iable: for a short-term speed restriction,
e.g. in built-up areas
R P
Per
er manent
manent :
:fo r a longer-term speed restric-
tion, e.g. in winter ty remode
Yo u can store any speed abo ve20 km/h up tothe
maximum design speed or up tothe set winter
tyre limit. You can also per form settings while the
ve hicle is stationary if theve hicle has been star-
te d.
Obser vethe no tes on driving systems and your
re sponsibility; you may otherwise failto recognise
dangers (/ page 188).
Display
Display s in t
s in the Ins
he Ins tr
trument Display
ument Display
R È (gre y): variable limi ter is selected but not
yet activated.
R È (0ashes grey ):va riable limi ter is temp o-
rari lypassive.
R È (gre en): variable limi ter is activated. A stored speed appears along with
theÈ dis-
pla y.The segments in the speedome ter light up,
up tothe cur rently stored speed.
If yo u depress the accelerator pedal be yond the
pressure point (kickdown), theva riable limi ter
switches topassive mode. The Limiter passive
message appears in the Instrument Display and
th eÈ display 0ashes.
The variable limi ter is reactivated in thefo llowing
situations:
R Ifth eve hicle speed drops below the stored
speed.
R Ifth e stored speed is called up.
R Ifyo u store a new speed.
Oper
Oper ating cr
ating cr uise contr
uise control or t ol or the v
he var
ariable limit
iable limit er
er &
W
WARNING
ARNING Risk of accident due tostored
speed
If yo u call up the stored speed and this is
lo we rth an your cur rent speed, theve hicle
decelerates. Driving and parking
197
197

in
the Instrument Display is alw ays updated when
th eve hicle is le vel with the tra1c sign.
If th ere is no speed restriction on an unlimited
str etch ofroad (e.g. on a mo torw ay),th ere com-
mended speed is automatical lyadop ted as the
stored speed. The system uses the speed stored
on an unlimited str etch ofroad as there commen-
ded speed. If you do not alter the stored speed on
an unlimited str etch ofroad, there commended
speed is 130 km/h.
If Ac tive Distance Assist DISTRONIC has been put
into passive mode bypressing the accelerator
pedal, only speed limits which are higher than the
set speed are adop ted.
Obser vethe no tes on driving systems and your
re sponsibility; you may otherwise failto recognise
dangers (/ page 188).
Syst
Syst em limits
em limits
The system limits of Tra1c Sign Assist apply to
th e de tection of tra1c signs (/ page 214).
Speed limits below 20 km/h are not automatical ly
adop tedby the system as the stored speed. Tem-
porary speed restrictions (e.g. for a cer tain time
or due towe ather conditions) cann otbe proper lyde
tected bythe system. The maximum permissi-
ble speed applying toave hicle with a trailer is not
de tected bythe system.
Ad just the speed in these situations. &
W
WARNING
ARNING Risk of accident due toActive
Speed Limit Assist ada pting theve hicle's
speed
The speed adop tedby Active Speed Limit
Assist may be too high or incor rect in some
individual cases, such as:
R at speed limits below 20 km/h
R inwe t conditions or in fog
R when towing a trailer #
Ensure that the driven speed complies
with tra1c regulations. #
Adjust the driving speed tosuit cur rent
tra1c and weather conditions. F F
unction of r
unction of r out
out e-based speed adapt
e-based speed adapt ation
ation
When Active Distance Assist DISTRONIC is acti va-
te d, theve hicle speed will be adap ted accordingly
to thero ute events ahead. Depending on the drive prog
ram selected, theve hicle neg otiates a route
ev ent ahead in an economical, comfor table or
dynamic manner. When thero ute event has been
passed, theve hicle accelerates again tothe
stored speed. The set distance totheve hicle in
front, vehicles de tected ahead and speed restric-
tions ahead are take n into account.
Yo u can activate and deactivate route-based
speed adap tation in the multimedia system
(/ page 205).
The following route events are take n into account:
R Bends
R T-junctions, roundabouts and toll stations
R Turns and exits
R Tra1c jams ahead (only with Live Tra1c Infor-
mation )
% When theto ll station is reached, Active Dis-
ta nce Assist DISTRONIC ado ptsth e speed as
th e stored speed.
Also, the speed is reduced if the turn signal indi-
cator tochange lanes is switched on and one of
th efo llowing situations is de tected:
R Turning o. at junctions 204 204
Driving and parking

Multimedia system:
4 © 5
Mercedes me & Apps
5 Dashcam #
If se veral USB devices are connected with the
multimedia system, select a USB device
(/ page 271). #
Select theIndividual recording orLoop
recording recording mode.
If Individual recording is selected andthe
memory is full there cording stops.
If Loop recording has been selected, se veral
short video /les are recorded. When the mem-
ory limit is reached, the oldest video /le is
dele ted and recording is continued automati-
call y. #
T To st o st art
art::select Start recording.
The length of there cording is shown. The
Please do not remove the storage medium.
message appears. The video /le is stored on
th e USB device. #
T To end:
o end: selectEnd recording . A
report may appear in thefo llowing cases:
R Forth eIndividual recording recording mode:
th e memory is full or there are only a few
minutes recording time available. The video
re cording stops or will be stopped imminent ly.
Change the USB device or dele tea video /le.
R If a video recording has star ted and a national
border is de tected, theNational border
crossed. Please observe the countryspecific
regulations regarding video recording. mes-
sage appears.
This function is not available in all countries.
R The camera is not functional, theCamera
unavailable message appears.
Ha ve the camera checked in a Mercedes-Benz
service centre. T T
elephone
elephone T
T
elephony
elephony N
No
ot
tes on t
es on t elephony
elephony &
W
WARNING
ARNING Risk of dist raction from operat-
ing integ rated communication equipment
while theve hicle is in motion
If yo u operate communication equipment inte-
gr ated in theve hicle when driving, you could
be distracted from the tra1c situation. This
could also cause youto lose control of the
ve hicle. #
Only operate this equipment when the
tra1c situation pe rmits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and tra1c conditions and operate the
equipment with theve hicle stationar y.272
272
MBUX multimedia system

%
Websites cannot be shown while theve hicle is
in motion. Ov
Ov
er
ervie
vie w of smar
w of smar tphone int
tphone int egr
egration
ation Wi
th Sma rtphone Integ ration, you can use cer tain
functions on your mobile phone via the multime-
dia system displa y.
Only one mobile phone at a time can be connec-
te d via Smartphone Integ ration tothe multimedia
system. Also for use with two phone mode with
smartphone integ ration, only one additional
mobile phone can be connec ted using Blue tooth ®
with the multimedia system.
The full range of functions for Smartphone Inte-
gr ation is only possible with an Internet connec-
tion. The appropriate application must be down-
loaded on the mobile phone touse Smartphone
Integ ration. The mobile phone must be switched
on and connec tedto a USB port with theç
symbol on the multimedia system using a suitable
cable.
Apps for Smartphone Integ ration
R Apple CarPlay ® R
Android Auto
% For saf etyre asons, the /rst activation of
Smartphone Integ ration on the multimedia
system must be car ried out when theve hicle
is stationary and the parking brake is applied.
Yo u can start Apple CarPlay ®
or Android Auto
from the device manager.
% Mercedes-Benz recommends disconnecting
th e connecting cable only when theve hicle is
stationar y.
Ov
Ov er ervie
vie w of tr
w of tr ansf
ansferr
erred v
ed v ehicle data
ehicle data
When using Smartphone Integ ration, cer tain vehi-
cle data is transfer redto the mobile phone. This
enables youto get the best out of selected mobile
phone services. Vehicle data is not directly acces-
sible.
The following system information is transmitted:
R SoTware release of the multimedia system
R System ID (anonymised)
The transfer of this data is used tooptimise com-
munication between theve hicle and the mobile
phone. To
do this, and toassign se veralve hicles tothe
mobile phone, a vehicle identi/er is random lyge n-
erated.
This has no connection totheve hicle identi/ca-
tion number (VIN) and is dele ted when the multi-
media system is reset (/ page 263).
The following driving status data is transmitted:
R Transmission position engaged
R Distinction between par ked, standstill, rolling
and driving
R Day/night mode of the inst rument clus ter
R Drive type
The transfer of this data is used toalter how con-
te nt is displa yedto cor respond tothe driving sit-
uation.
The following position data is transmitted:
R Coordinates
R Speed
R Compass direction
R Acceleration direction 284 284
MBUX multimedia system

Fo
r accident clari/cation purposes, thefo llowing
measures can be take n up toan hour aTer the
emer gency call has been initia ted:
R The cur rent vehicle position can be de ter-
mined.
R Avo ice connection totheve hicle occupants
can be es tablished.
R Emer gency call data can be called up.
% ForRu ssia: various functions, e.g. receiving
tra1c information, cannot be per form ed for
up totwo hours aTer sending an emer gency
call. Self diagnosis function of t
Self diagnosis function of t
he emerg
he emerg ency call sy
ency call sy s-
s-
t
t em
em Yo
ur car veri/es the operability of the emer gency
call system each time theve hicle is ON. In case of
system failure, you will be informed with text mes-
sage on the inst rument clus ter and with red indi-
cator SOS NOT READY on the displa y.
Please, ma kesure, that during 30 seconds aTer
switching vehicle ON there d indicator SOS NOT
READY in the upper right corner of display is switched OFF,
this means the emer gency call sys-
te m passed diagnostics successfull y. S
S
t
tar
ar ting/ending ERA
ting/ending ERA -GL
-GLON
ONASS t
ASS t es
est mode
t mode R
R
eq
eq uir
uir ements:
ements:
R The star ter battery is su1ciently charge d.
R The vehicle is switched on.
R The vehicle has been stationary for at least
one minute.
% The test mode is cu rrently available in thefo l-
lowing countries, forex ample:
R Russia
R Belarus
R Kazakhstan
R Armenia
R Kyrgyzs tan #
T
To st
o st ar
art t
t t he t
he t es
est mode:t mode: press and hold the
~ button on the multifunction steering
wheel for at least /ve seconds.
The test mode is star ted and automatically
ends aTer the language test has been pe r-
fo rm ed. #
T
To st
o st op manual t
op manual t es
est mode:t mode: switch o. theve hi-
cle.
The test mode is ended. Inf Inf
or
ormation on dat
mation on dat a pr
a processingocessing Pr
Processing of per
ocessing of per sonal dat
sonal data via t
a via the Mer
he Mercedes- cedes-
Benz emerg
Benz emerg ency call sy st
enc y call sy stem
em
All processing of pe rsonal data via the Mercedes-
Benz emer gency call system cor responds with the
speci/cations in the EU Regulation 2016/679 "on
th e pr otection of individuals with rega rd tothe
processing of personal data (GDPR)".
The data is solely used bythe Mercedes-Benz
emer gency call system forre scue and reco very in
th eev ent of an accident.
The owner of a vehicle, that is equipped with a
Mercedes-Benz emer gency call system in addition
to the 112 emer gency call system (EU eCall), has 290 290
MBUX multimedia system