MERCEDES-BENZ GLE 2023 Owners Manual

*NOTE Damage from automatic braking
If one of the following functions is activated,
the vehicle will brake automatically in certain
situations:
= Active Brake Assist
= Active Distance Assist DISTRONIC
= HOLD function
= Active Parking Assist
To avoid damage to the vehicle, deactivate
these systems in the following or similar situa-
tions:
During towing.In a car wash.*NOTE Damage due to unsuitable car washBefore driving into a car wash make sure
that the car wash is suitable for the vehi-
cle dimensions.Ensure there is su"Pcient ground clear-
ance between the underbody and the guide rails of the car wash.Ensure that the clearance width of the
car wash, in particular the width of the
guide rails, is su"Pcient.
To avoid damage to your vehicle when using a car
wash, ensure the following beforehand:
= Active Distance Assist DISTRONIC is deactiva-
ted.
= The HOLD function is switched o"M.
= The 360° camera or the reversing camera is
switched o"M.
= The side windows and sliding sunroof are com-
pletely closed.
= The outside mirrors are folded in.
= The blower for the ventilation and heating is
switched o"M.
= The windshield wiper switch is in position Z.
= The key is at a minimum distance of 10 "s
(3 m) away from the vehicle. Otherwise, the tailgate could open unintentionally.
= For car washes with a conveyor system:
- Neutral \\ is engaged.
- If you would like to leave the vehicle while
it is being washed, make sure the key is located in the vehicle. Park position ]
will otherwise be engaged automatically.\bTo prevent damage to the tires or rims, drive
straight and into the center of the guide rails
of the car wash.\bIf, a"ser the car wash, you remove the wax
from the windshield and wiper rubbers, this
will prevent smearing and reduce wiper noise.
Automatic car wash mode
In car wash mode, the vehicle is prepared for driv-
ing into an automatic car wash. Car wash mode
can be activated at a speed of up to 12 mph
(20 km/h) (  page 380).
The following settings are adjusted when car wash
mode is activated:
= The outside mirrors will be folded in.
= To prevent the windshield washer system from
starting up automatically, the rain sensor willbe deactivated.
Maintenance and care379

=The rear window wiper will be deactivated.
= The air conditioning system will be set to air-
recirculation mode.
= Parking Assist PARKTRONIC will be deactiva-
ted.
= Vehicles with 360° camera: The front image
will be activated a"ser approximately eight sec-
onds.
= Vehicles with AIRMATIC: The vehicle will be
raised to the maximum possible chassis level(  page 268).
If raising takes longer than 25 seconds, the following message will appear on the driver\bs
display:
Preparation for Automatic Car Wash Incom-
plete See Central Display . A"ser some time,
the vehicle will automatically continue being
raised.
= Vehicles with E-ACTIVE BODY CONTROL: The
vehicle will be raised to the maximum possible
chassis level(  page 276).If raising takes longer than 25 seconds, the
following message will appear on the driver\bs
display:
Preparation for Automatic Car Wash Incom-
plete See Central Display . A"ser some time,
the vehicle will automatically continue being
raised.
If one of the settings cannot be selected, this will be shown by the symbol next to the respec-
tive setting.
Above a speed of 12 mph (20 km/h), car wash
mode will be deactivated automatically.
The following settings will be reset when car wash
mode is deactivated:
= The outside mirrors will be folded out.
= The rain sensor will be activated.
= The rear window wiper will be activated.
= The air conditioning system will be set to fresh
air mode.
= Parking Assist PARKTRONIC will be reset to
the previously selected setting.= Vehicles with 360° camera: The front image
will be deactivated at speeds above 11 mph
(18 km/h).
= Vehicles with AIRMATIC: The vehicle will be
lowered to the previously set chassis level.
= Vehicles with E-ACTIVE BODY CONTROL: The
vehicle will be lowered to the previously set
chassis level.
Activating/deactivating automatic car wash mode
Requirements
= The vehicle is stationary.
= The vehicle is switched on.
Multimedia system: 4 © 5
Settings 5
Vehicle 5
Driving
Activating automatic car wash mode
Select Automatic Car Wash Mode .Select Activate .
If one of the settings cannot be selected, this is
shown by a next to the respective setting.
380Maintenance and care

\bFor an overview of the settings made whenactivating automatic car wash mode
(  page 378).
Deactivating automatic car wash mode
Select Switch Off .
The automatic car wash settings are reset.\bThe automatic car wash mode is automatically
deactivated as soon as a speed of 12 mph
(20 km/h) is exceeded.
Information on using a power washer
&WARNING Risk of an accident when using
power washers with round-spray nozzles
The water jet can cause externally invisible
damage.
Components damaged in this way may unex-
pectedly fail.
Do not use a power washer with round- spray nozzles.Have damaged tires or chassis parts
replaced immediately.To avoid damage to your vehicle when using a power washer, ensure the following:
= The key is at a minimum distance of 10 "s
(3 m) away from the vehicle. Otherwise, the
tailgate could open unintentionally.
= Keep a minimum distance of 11.8 in (30 cm)
from the vehicle.
= Vehicles with decorative foil: parts of your
vehicle are covered with decorative foil. Main-
tain a minimum distance of at least 27.6 in (70 cm) between the foiled parts of the vehi-
cle and the nozzle of power washer. Move the
power washer nozzle around when cleaning
your vehicle. The water temperature of the power washer must not exceed 140 °F
(60 °C).
= Observe the information on the correct dis-
tance in the operating instructions of the equipment manufacturer.
= Do not point the nozzle of the power washer
directly at any sensitive parts, e.g. tires, gaps, electrical components, batteries, illuminantsor louvers.Washing the vehicle by hand*NOTE Engine damage due to water ingressTake care not to point the water jet
directly towards the air inlet grille below the hood.
Observe the relevant legal requirements (e.g. in
some countries, washing by hand is permitted
only in specially designated wash bays).
Use a mild cleaning agent (e.g. car shampoo).Wash the vehicle with lukewarm water using a
so"s car sponge. When doing so, do not
expose the vehicle to direct sunlight.Carefully hose the vehicle o"M with water and
dry using a chamois.\bObserve the notes on the care of car parts
(  page 383).
Notes on paintwork/matt "Nnish paintwork care
To avoid damaging the paintwork and interfering
with the driving assistance systems, please
observe the following notes:
Maintenance and care381

Paint
= Insect remains: soak with insect remover and
rinse o"M the treated areas a"serwards.
= Bird droppings: soak with water and rinse o"M
a"serwards.
= Tree resin, oils, fuels and greases: remove by
rubbing gently with a cloth soaked in petro- leum ether or lighter "Ouid.
= Coolant and brake "Ouid: remove with a damp
cloth and clean water.
= Tar stains: use tar remover.
= Wax: use silicone remover.
= Do not attach stickers, "Nlms or similar materi-
als. Have "Nlm attached to the bumper only at
a quali"Ned specialist workshop.
= Remove dirt immediately, where possible.
Matt "Nnish
= Use only care products approved for
Mercedes-Benz.
= Do not attach stickers, "Nlms or similar materi-
als. Have "Nlm attached to the bumper only at
a quali"Ned specialist workshop.=
Do not polish the vehicle and alloy wheels.
= Use only car washes that correspond to the
latest engineering standards.
= Do not use any car wash program with a "Nnal
hot wax treatment.
= Do not use paint cleaners, bu"Png or polishing
products or gloss preservers, e.g. wax.
In the event of paintwork damage:
= Always have paintwork repairs carried out at a
quali"Ned specialist workshop.
= Make sure the radar sensors function
(  page 228).
Notes on cleaning decorative "Nlms
Observe the "Notes on paintwork/matte "Nnish
paintwork care" (  page 381). They also apply to
matte decorative "Nlms.
Observe the notes on cleaning decorative "Nlms to
avoid damage.
Cleaning
= For cleaning, use plenty of water and a mild
cleaning agent without additives or abrasive
substances (e.g. a car shampoo approved for Mercedes-Benz).
= Remove dirt as soon as possible. Avoid rub-
bing too hard in order not to damage the dec- orative "Nlm irreparably.
= If there is dirt on the "Nnish or if the decorative
"Nlm is dull: use the paint cleaner recommen-
ded and approved for Mercedes-Benz.
= Insect remains: soak with insect remover and
rinse o"M the treated areas a"serwards.
= Bird droppings: soak with water and rinse o"M
a"serwards.
= To prevent water stains, dry a "Nlm-wrapped
vehicle with a so"s, absorbent cloth a"ser every
car wash.
Avoiding damage to the decorative "Nlm
= The service life and color of decorative "Nlms
are impaired by:
- Sunlight
- Temperature (e.g. hot air blower)
- Weather conditions
- Stone chippings and dirt382Maintenance and care

-Chemical cleaning agents
- Oily products
= Do not use polish on matte decorative "Nlm.
Polishing will have the e"Mect of shining the
"Nlm-wrapped surface.
= Do not treat matte or structured decorative
"Nlms with wax. Permanent stains may occur.
Scratches, corrosive deposits, areas a"Mected by
corrosion and damage caused by incorrect care
cannot always be completely repaired. In this
case, contact a quali"Ned specialist workshop.
You can obtain more information on care and
cleaning agents from the manufacturer.
In the case of "Nlm-wrapped surfaces, visual di"Mer-
ences may occur between the surfaces that were
not protected by a decorative "Nlm a"ser a decora-
tive "Nlm has been removed.\bHave work or repairs to decorative "Nlms car-
ried out at a quali"Ned specialist workshop
(e.g. at an authorized Mercedes-Benz Center).Notes on care of car parts&WARNING Risk of entrapment if the wind-
shield wipers are switched on while the
windshield is being cleaned
If the windshield wipers are set in motion
while you are cleaning the windshield or wiper
blades, you can be trapped by the wiper arm.
Always switch o"M the windshield wipers
and the vehicle before cleaning the wind-
shield or wiper blades.
To avoid damage to the vehicle, observe the notes
on cleaning and care of the following car parts:
Wheels and rims
= Use water and acid-free alloy wheel cleaners.
= Do not use acidic alloy wheel cleaners to
remove brake dust. This could damage wheel
bolts and brake components.
= To avoid corrosion of the brake discs and
pads, drive the vehicle for a few minutes a"ser
cleaning before parking it. The brake discs and pads will warm up and dry out.
Windows*NOTE Damage to electronic components
due to excess "Ouids
When cleaning the windows from the inside,
"Ouids such as cleaning agents or water may
run down and get behind trim parts of the
vehicle interior and cause damage to elec- tronic components.
Use cleaning agents as sparingly as pos-sible.Immediately absorb any excess "Ouids.
=
Clean the windows inside and outside with a
damp cloth and with a cleaning agent recom- mended for Mercedes-Benz.
= Do not use dry cloths or abrasive or solvent-
based cleaning agents to clean the insides of windows.
Maintenance and care383

\bA"ser changing the wiper blades or treating
the vehicle with wax, clean the windshield
thoroughly with cleaning agents recommen- ded for Mercedes-Benz. Failure to observe the
application instructions may result in damage,
smear marks or glare spots.\bRemove external fogging or dirt on the wind-
shield in front of the multifunction camera.
Otherwise, driving systems and driving safety
systems may be impaired or unavailable
(  page 228).
Wiper blades
= Move the wiper arms into the replacement
position (  page 148).
= With the wiper arms folded out, clean the
wiper blades with a damp cloth.
\bMake sure that the wiper blades are coated.
The coating may leave residue on a cloth. Do
not rub the wiper blades excessively or clean them too o"sen.
Exterior lighting
= Clean the lenses with a wet sponge and mild
cleaning agent (e.g. car shampoo).
= Use only cleaning agents or cleaning cloths
that are suitable for plastic lenses.
Vehicle socket (high-voltage battery) = Use clean water and a so"s cloth to clean the
vehicle socket.
= Do not use power washers or cleaning agents
such as soap.
Sensors = Clean the sensors in the front and rear bump-
ers with a so"s cloth and car shampoo
(  page 228).
= When using a power washer, maintain a mini-
mum distance of 11.8 in (30 cm).
Running boards
= Use water and acid-free cleaning agents.
= Do not clean the aluminum trim inserts of the
running board with alkaline or acidic cleaning
agents such as wheel cleaners. Do not use
acidic alloy wheel cleaners to remove brake
dust. The aluminum trim inserts could other-
wise be damaged.Reversing camera and 360° Camera = Open the camera cover with the multimedia
system (  page 287).
= Use clean water and a so"s cloth to clean the
camera lens.
= Do not use a power washer.
Trailer hitch
= Observe the notes on care in the trailer hitch
manufacturer\bs operating instructions.
= Do not clean the ball neck with a power
washer or solvent.
= Remove traces of rust on the ball (e.g. using a
wire brush).
= Remove dirt with a lint-free cloth.
= A"ser cleaning, lightly oil or grease the ball
head.\bBefore using trailers with anti-torsional cou-
pling, observe the manufacturer\bs operating
instructions.384Maintenance and care

Notes on care of the interior&WARNING Risk of injury from plastic parts
breaking o"M a"ser the use of solvent-based
care products
Care and cleaning products containing sol-
vents can cause surfaces in the cockpit to
become porous. When the airbags are
deployed, plastic parts may break away.
Do not use any care or cleaning products
containing solvents to clean the cockpit.&WARNING Risk of injury or fatal injuries
from bleached seat belts
Bleaching or dyeing seat belts can severely weaken them.
This can, for example, cause seat belts to tear
or fail in an accident.
Never bleach or dye seat belts.
To avoid damage to the vehicle, observe the fol- lowing notes on cleaning and care:
Seat belts = Clean with lukewarm soapy water.
= Do not use chemical cleaning agents.
= Do not dry by heating them to over 176°F
(80°C) or exposing them to direct sunlight.
Display
= Switch o"M the display and let it cool down.
= Clean the surface carefully with a micro"Nber
cloth and a suitable display care product (TFT-
LCD).
= Do not use any other agents.
Head-up display = Clean with a so"s, non-static, lint-free cloth.
= Do not use cleaning agents.
Plastic trim
= Clean with a damp micro"Nber cloth.
= For heavy soiling: use a cleaning agent recom-
mended for Mercedes-Benz.
= Do not attach stickers, "Nlms or similar materi-
als.= Do not allow cosmetics, insect repellent or
sun cream to come into contact with the plas-tic trim.
Real wood and trim elements
= Clean with a micro"Nber cloth.
= Black piano-lacquer look: clean with a damp
cloth and soapy water.
= For heavy soiling: use a cleaning agent recom-
mended for Mercedes-Benz.
= Do not use solvent-based cleaning agents, pol-
ishes or waxes.
Headliner
= Clean with a brush or dry shampoo.
Carpet = Use a carpet and textile cleaning agent recom-
mended for Mercedes-Benz.
Steering wheel made of genuine leather or DINA- MICA*NOTE Damage caused by wrong cleanersDo not use solvent-based cleaning
agents such as tar remover or wheelMaintenance and care385

cleaner; neither should you use polishes
or waxes. Otherwise you may damage
the "Nnish.
=
Clean with a damp cloth and 1% soapy water
solution and then wipe with a dry cloth.
= For heavy soiling: use a cleaning agent recom-
mended for Mercedes-Benz.
= Leather care: use a leather care agent that
has been recommended for Mercedes-Benz.
= Do not allow the leather to become too damp.
= Do not use a micro"Nber cloth.
\bLeather is a natural product. It exhibits natural
surface properties such as di"Merences in
structure, marks caused by growth and injury or subtle color di"Merences. These surface
properties are characteristics of leather and not material malfunctions. Leather is also sub-
ject to a natural aging process during which
the surface properties change.
Genuine leather seat covers
= Vacuum up dirt such as crumbs or dust and
then clean the seat covers with a damp cotton
cloth and wipe down with a dry cloth. Regu-
larly clean the seat covers.
= For heavy soiling: use a leather care agent rec-
ommended for Mercedes-Benz a"sercare.
= Leather care: use a leather care agent that
has been recommended for Mercedes-Benz.
= Do not use a micro"Nber cloth.
= Do not allow the leather to become too damp.
= Do not use oil-based cleaning and care prod-
ucts.\bLeather is a natural product. It exhibits natural
surface properties such as di"Merences in
structure, marks caused by growth and injury or subtle color di"Merences. These surface
properties are characteristics of leather and not material malfunctions. Leather is also sub-
ject to a natural aging process during which
the surface properties change.
Waves or wrinkling in the seat cover may
occur due to the stress on the seat; this is
caused by the natural leather material.
Regular cleaning and care of the leather
reduces soiling, wear marks and aging dam-
age and thus signi"Ncantly extends its lifespan. Clothing that can leave stains (e.g.
jeans) may discolor the leather.
DINAMICA seat covers
= Vacuum up dirt such as crumbs or dust and
then use a damp cloth to clean.
= Do not use a micro"Nber cloth.
Imitation leather seat covers = Vacuum up dirt such as crumbs or dust and
then use a damp cotton cloth and a 1% soap
solution to clean the entire seat cover. Do not
spot clean.
= Use cleaning and care products recommen-
ded for Mercedes-Benz.
= Do not use a micro"Nber cloth.
= Do not use oil-based cleaning and care prod-
ucts.
Fabric seat covers
= Vacuum up dirt such as crumbs or dust and
then use a damp micro"Nber cloth and a 1%
soap solution to clean the entire seat cover. Do not spot clean.
386Maintenance and care

=Use cleaning and care products recommen-
ded for Mercedes-Benz.
= Do not use oil-based cleaning and care prod-
ucts.Maintenance and care387

Emergency
Removing the safety vest
A compartment for storing safety vests can befound in the door stowage compartments on all
the doors.
To remove: pull out safety vest bag 1 by loop
2 .Open safety vest bag 1 and take out the
safety vest.To stow: fold the re"Oective safety vest, roll it
up and stow it in safety vest bag 1.Slide safety vest bag 1 along the lower edge
of the armrest into the safety vest compart-
ment. When doing so, ensure that loop 2
hangs out well within reach.\bRemove a new re"Oective safety vest from its
packaging material before sliding it into the
safety vest compartment. The packaging
material may otherwise cause it to slip out or
make removing it di"Pcult.
Observe the legal requirements in each coun-
try.1Maximum number of washes2Maximum wash temperature3Do not bleach4Do not iron5Do not tumble dry6Do not dry clean7Class 2 safety vest
The requirements de"Nned by the legal standard
are only ful"Nlled if the safety vest is the correct
size and is fully closed.
Replace the safety vest in the following cases:
= The re"Oective strips are damaged or dirty
388Breakdown assistance