trailer Ram 2500 2018 Owner's Guide

towing a heavy trailer), select TOW/HAUL mode or use
the Electronic Range Select (ERS) shift control (refer to
Electronic Range Select (ERS) Operationin this section for
further information) to select a lower gear range. Under
these conditions, using a lower gear range will improve
performance and extend transmission life by reducing
excessive shifting and heat buildup.
During extremely cold temperatures (-22°F [-30°C] or be-
low), transmission operation may be modified depending
on engine and transmission temperature as well as vehicle
speed. Normal operation will resume once the transmis-
sion temperature has risen to a suitable level.
Transmission Limp Home Mode
Transmission function is monitored electronically for ab-
normal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission may
operate only in certain gears, or may not shift at all. Vehicle
performance may be severely degraded and the engine
may stall. In some situations, the transmission may not
re-engage if the engine is turned off and restarted. The
Malfunction Indicator Light (MIL) may be illuminated. A message in the instrument cluster will inform the driver of
the more serious conditions, and indicate what actions may
be necessary.
In the event of a momentary problem, the transmission can
be reset to regain all forward gears by performing the
following steps:
NOTE:
In cases where the instrument cluster message
indicates the transmission may not re-engage after engine
shutdown, perform this procedure only in a desired loca-
tion (preferably, at your authorized dealer).
1. Stop the vehicle.
2. Shift the transmission into PARK, if possible. If not, shift the transmission to NEUTRAL.
3. Turn the ignition to the OFF position. On vehicles with Keyless Enter-N-Go, push and hold the ignition switch
until the engine turns OFF.
4. Wait approximately 30 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no longer detected, the transmission will return to normal
operation.
304 STARTING AND OPERATING

When to Use TOW/HAUL Mode
When driving in hilly areas, towing a trailer, carrying a
heavy load, etc., and frequent transmission shifting occurs,
push the TOW/HAUL switch to activate TOW/HAUL
mode. This will improve performance and reduce the
potential for transmission overheating or failure due to
excessive shifting.
The “TOW/HAUL Indicator Light” will illuminate in the
instrument cluster to indicate that TOW/HAUL mode has
been activated. Pushing the switch a second time restores
normal operation. Normal operation is always the defaultat engine start-up. If TOW/HAUL mode is desired, the
switch must be pushed each time the engine is started.
WARNING!
Do not use the “TOW/HAUL” feature when driving in
icy or slippery conditions. The increased engine brak-
ing can cause the rear wheels to slide, and the vehicle
to swing around with the possible loss of vehicle
control, which may cause an accident possibly result-
ing in personal injury or death.
Six-Speed Automatic Transmission — 1500 Models
Only (If Equipped)
The transmission gear position display (located in the
instrument cluster) indicates the transmission gear range.
The gear selector is mounted either on the right side of the
steering column (if equipped) or on the console (if
equipped). You must press the brake pedal to move the
gear selector out of PARK (refer to “Brake/Transmission
Shift Interlock System” in this section). To drive, move the
gear selector from PARK or NEUTRAL to the DRIVE
position. Pull the gear selector toward you when shifting
into REVERSE or PARK, or when shifting out of PARK
(column shift only).
TOW/HAUL Switch
306 STARTING AND OPERATING

CAUTION!
Towing the vehicle, coasting, or driving for any other
reason with the transmission in NEUTRAL can cause
severe transmission damage. Refer to “Recreational
Towing” in “Starting And Operating” and “Towing A
Disabled Vehicle” in “In Case Of Emergency” for
further information.
DRIVE (D)
This range should be used for most city and highway
driving. It provides the smoothest upshifts and downshifts,
and the best fuel economy. The transmission automatically
upshifts through underdrive first and second gears, direct
third gear and overdrive fourth and fifth gears. The DRIVE
position provides optimum driving characteristics under
all normal operating conditions.
To access all six available gears, you must use the Elec-
tronic Range Select (ERS) shift control, described below.
When frequent transmission shifting occurs (such as when
operating the vehicle under heavy loading conditions, in
hilly terrain, traveling into strong head winds, or while
towing a heavy trailer), use the Electronic Range Select
(ERS) shift control (refer to “Electronic Range Select (ERS) Operation” in this section for further information) to select
a lower gear range. Under these conditions, using a lower
gear range will improve performance and extend transmis-
sion life by reducing excessive shifting and heat buildup.
If the transmission temperature exceeds normal operating
limits, the powertrain controller will modify the transmis-
sion shift schedule and expand the range of torque con-
verter clutch engagement. This is done to prevent trans-
mission damage due to overheating.
If the transmission becomes extremely hot or is in danger
of overheating, the “Transmission Temperature Warning
Light” may illuminate and the transmission may operate
differently until the transmission cools down.
NOTE:
Use caution when operating a heavily loaded
vehicle at low speeds (such as towing a trailer up a steep
grade, or in stop-and-go traffic) during hot weather. In
these conditions, torque converter slip can impose a sig-
nificant additional heat load on the cooling system. Down-
shifting the transmission to the lowest possible gear (when
climbing a grade), or shifting to NEUTRAL (when stopped
in heavy traffic) can help to reduce this excess heat
generation.
310 STARTING AND OPERATING

Electronic Range Select (ERS) Operation —
Six-Speed Transmission (1500 Models Only)
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the trans-
mission is in DRIVE. For example, if you set the transmis-
sion gear limit to 4 (fourth gear), the transmission will not
shift above fourth gear, but will shift through the lower
gears normally.
Use of ERS (or TOW/HAUL mode) also enables an addi-
tional underdrive gear which is not normally used during
through-gear accelerations. This additional gear can im-
prove vehicle performance and cooling capability when
towing a trailer on certain grades. In ERS mode, gears 1
though 3 are underdrive gears, and ERS 4 is direct drive.
ERS 5 and 6 (Overdrive gears) are the same as the normal
fourth and fifth gears.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the gear selector is in the DRIVE
position, the transmission will operate automatically, shift-
ing between all available gears. Tapping the ERS (-) switch
(column shift) or tapping the gear selector to the left (-)
(console shift) will activate ERS mode, display the currentgear in the instrument cluster, and set that gear as the top
available gear. For example, if you are in DRIVE and are in
third (direct) gear, when you tap the gear selector/switch
one time in the (-) direction, the display will show 4 (ERS
4 is direct gear). Another tap down (-) will shift the
transmission down to ERS 3 (the added underdrive gear).
Once in ERS mode, tapping (-) or (+) will change the top
available gear.
Column Gear Selector
312 STARTING AND OPERATING

•Vehicle speed is sufficiently high,
• The TOW/HAUL switch has not been activated, and
• The driver is not heavily pressing the accelerator.
When To Use TOW/HAUL Mode
When driving in hilly areas, towing a trailer, carrying a
heavy load, etc., and frequent transmission shifting occurs,
push the TOW/HAUL switch to activate TOW/HAUL
mode. This will improve performance and reduce the
potential for transmission overheating or failure due to
excessive shifting. When operating in TOW/HAUL mode,
transmission upshifts are delayed, and the transmission
will automatically downshift (for engine braking) when the
throttle is closed and/or during steady braking maneu-
vers. The “TOW/HAUL Indicator Light” will illuminate in the
instrument cluster to indicate that TOW/HAUL mode has
been activated. Pushing the switch a second time restores
normal operation. Normal operation is always the default
at engine start-up. If TOW/HAUL mode is desired, the
switch must be pushed each time the engine is started.
TOW/HAUL Switch
314 STARTING AND OPERATING

WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe practices
that limit your response to changing traffic or road
conditions. You might lose control of the vehicle and
have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any other
reason with the transmission in NEUTRAL can cause
severe transmission damage. Refer to “Recreational
Towing” in “Starting And Operating” and “Towing A
Disabled Vehicle” in “In Case Of Emergency” for
further information.
DRIVE (D)
This range should be used for most city and highway
driving. It provides the smoothest upshifts and downshifts,
and the best fuel economy. The transmission automatically
upshifts through underdrive first, second, and third gears,
direct fourth gear and overdrive fifth and sixth gears. The
DRIVE position provides optimum driving characteristics
under all normal operating conditions. When frequent transmission shifting occurs (such as when
operating the vehicle under heavy loading conditions, in
hilly terrain, traveling into strong head winds, or while
towing a heavy trailer), use the Electronic Range Select
(ERS) shift control (refer to “Electronic Range Select (ERS)
Operation” in this section for further information) to select
a lower gear range. Under these conditions, using a lower
gear range will improve performance and extend transmis-
sion life by reducing excessive shifting and heat buildup.
If the transmission temperature exceeds normal operating
limits, the powertrain controller will modify the transmis-
sion shift schedule and expand the range of torque con-
verter clutch engagement. This is done to prevent trans-
mission damage due to overheating.
If the transmission becomes extremely hot or is in danger
of overheating, the “Transmission Temperature Warning
Light” may illuminate and the transmission may operate
differently until the transmission cools down.
NOTE:
Use cautionwhen operating a heavily loaded ve-
hicle at low speeds (such as towing a trailer up a steep
grade, or in stop-and-go traffic) during hot weather. In
these conditions, torque converter slip can impose a sig-
nificant additional heat load on the cooling system. Down-
shifting the transmission to the lowest possible gear (when
6
STARTING AND OPERATING 319

NOTE:To select the proper gear position for maximum
deceleration (engine braking), simply push and hold the
ERS (-) switch. The transmission will shift to the range
from which the vehicle can best be slowed down.
CAUTION!
When using ERS for engine braking while descending
steep grades, be careful not to overspeed the engine.
Apply the brakes as needed to prevent engine over-
speed.
Overdrive Operation
The automatic transmission includes an electronically con-
trolled Overdrive (fifth and sixth gears). The transmission
will automatically shift into Overdrive if the following
conditions are present:
• The gear selector is in the DRIVE position.
• The transmission fluid has reached an adequate tem-
perature.
• The engine coolant has reached an adequate tempera-
ture. •
Vehicle speed is sufficiently high.
• The TOW/HAUL switch has not been activated.
• The driver is not heavily pressing the accelerator.
When To Use TOW/HAUL Mode
When driving in hilly areas, towing a trailer, carrying a
heavy load, etc., and frequent transmission shifting occurs,
push the TOW/HAUL switch to activate TOW/HAUL
mode. This will improve performance and reduce the
potential for transmission overheating or failure due to
excessive shifting. When operating in TOW/HAUL mode,
transmission upshifts are delayed, and the transmission
will automatically downshift (for engine braking) when the
throttle is closed and/or during steady braking maneu-
vers.
322 STARTING AND OPERATING

Protection Strategy
In order to “protect” the air suspension system, the vehicle
will disable load leveling as required (suspension over-
loaded, battery charge low, etc.). Load leveling will auto-
matically resume as soon as system operation requirements
are met. See your authorized dealer if system does not
resume.
NOTE:If towing with air suspension refer to “Trailer
Towing” in “Starting And Operating” for further informa-
tion.
Instrument Cluster Display Messages
When the appropriate conditions exist, a message will
appear in the instrument cluster display. Refer to “Instru-
ment Cluster Display” in “Getting To Know Your Instru-
ment Panel” for further information.
An audible chime will be heard whenever a system error
has been detected.
See your authorized dealer for system service if normal
operation does not resume.
Operation
1 — Up Button
2 — Down Button
3 — Entry/Exit Mode Indicator (Customer selectable)
4 — Normal Ride Height Indicator (Customer selectable)
5 — Off-Road 1 Indicator (Customer selectable)
6 — Off-Road 2 Indicator (Customer selectable)
The indicator lamps 3 through 6 will illuminate to show the
current position of the vehicle. Flashing indicator lamps
will show a position which the system is working to
achieve. When raising, if multiple indicator lamps are
Air Suspension Switch
348 STARTING AND OPERATING

Protection Strategy
In order to “protect” the air suspension system, the vehicle
will disable load leveling as required (suspension over-
loaded, battery charge low, etc.). Load leveling will auto-
matically resume as soon as system operation requirements
are met. See your authorized dealer if system does not
resume.
NOTE:If towing with air suspension refer to “Trailer
Towing” in “Starting And Operating” for further informa-
tion.
Instrument Cluster Display Messages
When the appropriate conditions exist, a message will
appear in the instrument cluster display. Refer to “Instru-
ment Cluster Display” in “Getting To Know Your Instru-
ment Panel” for further information.
An audible chime will be heard whenever a system error
has been detected.
See your authorized dealer for system service if normal
operation does not resume.
Operation
The indicator lamps 3 through 6 will illuminate to show the
current position of the vehicle. Flashing indicator lamps
will show a position which the system is working to
achieve. When raising or lowering, the flashing indicator
lamp is the position the system is working to achieve.
Air Suspension Switch
1 — Up Button
2 — Down Button
3 — Entry/Exit Mode Indicator Lamp (Customer selectable)
4 — Aero Mode Indicator Lamp (Customer selectable)
5 — Normal Ride Height Indicator Lamp (Customer selectable)
6 — Off-Road Indicator Lamp (Customer selectable)
354 STARTING AND OPERATING

AIR SUSPENSION SYSTEM (2500/3500 MODELS) —
IF EQUIPPED
Description
This air suspension system is a rear leveling ride height
system. The main purpose of this system is to maintain the
truck’s rear ride height level. There are two selectable
heights that can be chosen based on your operating condi-
tions.
The system requires that the ignition be in ON/RUN
position or the engine running with zero vehicle speed for
all user requested changes and load leveling.Normal Ride Height (NRH)
– This is the standard position
of the suspension and is meant for normal driving. It will
automatically adjust to maintain the rear ride height as
conditions change.
Alternate Trailer Height (ATH) – Lowers the vehicle
approximately 1 in (25 mm) for a level truck, to be used as
required while trailer towing. It will automatically adjust
to maintain the rear ride height as conditions change.
Trailer Decoupling/Unloading - The air suspension sys-
tem will load level (lower/exhaust only) for up to 10
minutes after the vehicle is turned off. This allows for easy
removal of a trailer and/or load from the back of the truck
by maintaining the ride height. After 10 minutes you will
need to turn the ignition to the run position for the air
suspension to maintain ride height. If the air suspension
system is disabled using the settings menu (Tire Jack Mode,
Transport Mode or Alignment Mode) the system will
remain disabled when the vehicle is turned off. Reactivat-
ing the air suspension can be accomplished via the settings
menu or driving the vehicle above 5 mph (8 km/h) for Tire
Jack Mode or Alignment Mode and 16 mph (26 km/h) for
Transport Mode.
Rear Leveling Ride Height Switch
356 STARTING AND OPERATING