display Ram 2500 2020 Owner's Manual

STARTING AND OPERATING311
NOTE:
If the vehicle is not equipped with a Pickup Box:
The bottom wedge of the Top view will be
displayed in black.
The Rear Cross Path soft button will be
grayed out.
The guidelines will not be overlaid on Top
view/Rear view and Full Screen of Backup
Camera view.
Black video will be displayed for the right side
of the Top and Rear view, and full screen of
the Backup Camera view when the Rear View
Camera is not connected.
AUX Camera — If Equipped
Your vehicle may be equipped with one or two
AUX Cameras, which display rearview and side
view images from the trailer on the touch-
screen. Activation
The AUX Camera is activated by first pressing
the Backup Camera, Cargo Camera (if
equipped), or Surround View Camera (if
equipped) button on the touchscreen, followed
by the AUX button located in the upper left
corner of the rearview display. The AUX camera
can also be activated when the vehicle is in
REVERSE by pressing the AUX button.
If equipped with two AUX Cameras, you can
switch between each camera by then pressing
the AUX1 or AUX2 buttons on the Trailer Camera
display.
AUX1 Camera Button
AUX2 Camera Button Deactivation
The AUX Camera is deactivated by pressing the
“X” in the upper right corner of the touchscreen.
This will return the display back to the previ
-
ously displayed screen.
NOTE:
If the AUX button is pressed and no AUX
Camera is connected, the touchscreen will
display a blue screen along with the message
“Camera System Unavailable.” The screen
can be exited out by pressing the “X” in the
upper right hand corner. This will return the
display back to the previously displayed
screen.
Zoom View is not available with the AUX
Camera feature.
The display will always default to the Trailer
Camera display (AUX 1).
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STARTING AND OPERATING313
NOTE:
When the fuel nozzle “clicks” or shuts off, the
fuel tank is full.
Tighten the gas cap until you hear a “clicking”
sound. This is an indication that the gas cap
is tightened properly. The MIL in the instru -
ment cluster may turn on if the gas cap is not
secured properly. Make sure that the gas cap
is tightened each time the vehicle is refueled.
Loose Fuel Filler Cap Message
If the vehicle diagnostic system deter -
mines that the fuel filler cap is loose,
improperly installed, or damaged, a
loose gASCAP indicator will display in
the instrument cluster telltale display area.
Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
further information. Tighten the fuel filler cap
properly and push the RIGHT button to turn off
the message. If the problem continues, the
message will appear the next time the vehicle is
started.
REFUELING THE VEHICLE — DIESEL ENGINE

1. Open the fuel filler door.

Fill Locations

NOTE:
There is no fuel filler cap. A flapper door inside
the filler pipe seals the system.
2. Insert the fuel nozzle fully into the filler pipe – the nozzle opens and holds the flapper
door while refueling.
WARNING!
Always place container on the ground
before filling.
Keep the pump nozzle in contact with the
container when you are filling it.
Use only approved containers for flam -
mable liquid.
Do not leave container unattended while
filling.
A static electric charge could cause a spark
and fire hazard.
1 — Diesel Exhaust Fluid (DEF) Fill Location
2 — Diesel Fuel Fill Location
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STARTING AND OPERATING315
vaporized, it converts smog-forming nitrogen
oxides (NOx) into harmless nitrogen (N2) and
water vapor (H2O), two natural components of
the air we breathe. You can operate with the
comfort that your vehicle is contributing to a
cleaner, healthier world environment for this
and generations to come.
System Overview
This vehicle is equipped with a Diesel Exhaust
Fluid (DEF) injection system and a Selective
Catalytic Reduction (SCR) catalyst to meet the
emission requirements.
The DEF injection system consists of the
following components:
DEF tank
DEF pump
DEF injector
Electronically-heated DEF lines
DEF control module
NOx sensors
Temperature sensors
SCR catalyst
UQS Sensor Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
system messages and warnings.
NOTE:
Your vehicle is equipped with a DEF injection
system. You may occasionally hear an
audible clicking noise. This is normal opera
-
tion.
The DEF pump will run for a period of time
after engine shutdown to purge the DEF
system. This is normal operation.
Diesel Exhaust Fluid Storage
Diesel Exhaust Fluid (DEF) is considered a very
stable product with a long shelf life. If DEF is
kept in temperatures between 10°F and 90°F
(-12°C and 32°C), it will last a minimum of one
year.
DEF is subject to freezing at the lowest tempera-
tures. For example, DEF may freeze at tempera-
tures at or below 12°F (-11°C). The system has
been designed to operate in this environment. NOTE:
When working with DEF, it is important to know
that:
Any containers or parts that come into
contact with DEF must be DEF compatible
(plastic or stainless steel). Copper, brass,
aluminum, iron or non-stainless steel should
be avoided as they are subject to corrosion
by DEF.
If DEF is spilled, it should be wiped up
completely.
Adding Diesel Exhaust Fluid
The DEF gauge (located on the instrument
cluster) will display the level of DEF remaining in
the tank. Refer to “Instrument Cluster” and
“Instrument Cluster Descriptions” in “Getting To
Know Your Instrument Panel” for further infor
-
mation.
NOTE:
Driving conditions (altitude, vehicle speed,
load, etc.) will affect the amount of DEF that
is used in your vehicle.
Another factor is that outside temperature
can affect DEF consumption. In cold condi -
tions, 12°F (-11°C) and below, the DEF
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STARTING AND OPERATING325
Integrated Trailer Brake Module — If
Equipped
Your vehicle may have an Integrated Trailer
Brake Module (ITBM) for Electric and Electric
Over Hydraulic (EOH) trailer brakes. NOTE:
This module has been designed and verified
with electric trailer brakes and new electric over
hydraulic systems. Some previous EOH systems
may not be compatible with ITBM.

Integrated Trailer Brake Module (ITBM)

The user interface consists of the following:
Manual Brake Control Lever
Slide the manual brake control lever to the left
to activate power to the trailer's electric brakes
independent of the tow vehicle's brakes. If the
manual brake control lever is activated while
the brake is also applied, the greater of the two inputs determines the power sent to the trailer
brakes.
The trailer and the vehicle’s stop lamps will
come on when braking normally with the vehicle
brake pedal. Only the trailer stop lamps will
come on when the manual brake control lever is
applied.
Trailer Brake Status Indicator Light
This light indicates the trailer electrical connec
-
tion status.
If no electrical connection is detected after the
ignition is turned on, pushing the GAIN adjust -
ment button or sliding the manual brake control
lever will display the GAIN setting for 10
seconds and the “Trailer Brake Status Indicator
Light” will not be displayed.
If a fault is detected in the trailer wiring or the
Integrated Trailer Brake Module (ITBM), the
“Trailer Brake Status Indicator Light” will flash.
GAIN Adjustment Buttons (+/-)
Pushing these buttons will adjust the brake
control power output to the trailer brakes in
0.5 increments. The GAIN setting can be
increased to a maximum of 10 or decreased to
a minimum of 0 (no trailer braking).
WARNING!
Do not connect trailer brakes to your
vehicle's hydraulic brake lines. It can over -
load your brake system and cause it to fail.
You might not have brakes when you need
them and could have an accident.
Towing any trailer will increase your stop -
ping distance. When towing, you should
allow for additional space between your
vehicle and the vehicle in front of you.
Failure to do so could result in an accident.
CAUTION!
If the trailer weighs more than 1,000 lbs
(453 kg) loaded, it should have its own
brakes and they should be of adequate
capacity. Failure to do this could lead to
accelerated brake lining wear, higher brake
pedal effort, and longer stopping distances.1 — GAIN Adjustment Button
2 — GAIN Adjustment Button
3 — Manual Brake Control Lever
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326STARTING AND OPERATING
GAIN
The GAIN setting is used to set the trailer brake
control for the specific towing condition and
should be changed as towing conditions
change. Changes to towing conditions include
trailer load, vehicle load, road conditions and
weather.
Adjusting GAIN
NOTE:
This should only be performed in a traffic free
environment at speeds of approximately
20–25 mph (30–40 km/h).

1. Make sure the trailer brakes are in good
working condition, functioning normally
and properly adjusted. See your trailer
dealer if necessary.

2. Hook up the trailer and make the electrical connections according to the trailer manu -
facturer's instructions. 3. When a trailer with electric/EOH brakes is
plugged in, the trailer connected message
should appear in the instrument cluster
display (if the connection is not recognized
by the ITBM, braking functions will not be
available), the GAIN setting will illuminate
and the correct type of trailer must be
selected from the instrument cluster display
options.
4. Push the UP or DOWN button on the steering wheel until “TRAILER TOW”
appears on the screen.
5. Push the RIGHT arrow on the steering wheel to enter “TRAILER TOW”.
6. Push the UP or DOWN buttons until the Trailer Brake Type appears on the screen. 7. Push the RIGHT arrow and then push the UP
or DOWN buttons until the proper Trailer
Brake Type appears on the screen.
8. In a traffic-free environment, tow the trailer on a dry, level surface at a speed of
20–25 mph (30–40 km/h) and squeeze
the manual brake control lever completely.
9. If the trailer wheels lockup (indicated by squealing tires), reduce the GAIN setting; if
the trailer wheels turn freely, increase the
GAIN setting.
Repeat steps 8 and 9 until the GAIN setting is at
a point just below trailer wheel lockup. If towing
a heavier trailer, trailer wheel lockup may not be
attainable even with the maximum GAIN setting
of 10.

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STARTING AND OPERATING327
* The suggested selection depends and may
change depending on the customer prefer -
ences for braking performance. Condition of the
trailer brakes, driving and road state may also
affect the selection.
Display Messages
The trailer brake control interacts with the
instrument cluster display. Display messages,
along with a single chime, will be displayed
when a malfunction is determined in the trailer
connection, trailer brake control, or on the
trailer. Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
further information. NOTE:
An aftermarket controller may be available
for use with trailers with air or elec
-
tric-over-hydraulic trailer brake systems. To
determine the type of brakes on your trailer
and the availability of controllers, check with
your trailer manufacturer or dealer.
Removal of the ITBM will cause errors and it
may cause damage to the electrical system
and electronic modules of the vehicle. See
your authorized dealer if an aftermarket
module is to be installed.
Towing Requirements — Trailer Lights And
Wiring
Whenever you pull a trailer, regardless of the
trailer size, stoplights and turn signals on the
trailer are required for motoring safety.
The Trailer Tow Package may include a four- and
seven-pin wiring harness. Use a factory
approved trailer harness and connector.
NOTE:
Do not cut or splice wiring into the vehicle’s
wiring harness.
The electrical connections are all complete to
the vehicle but you must mate the harness to a
trailer connector. Refer to the following illustra -
tions.
Light Electric Heavy Electric Light EOHHeavy EOH
Type of Trailer Brakes Electric Trailer Brakes Electric Trailer Brakes Electric over Hydraulic
Trailer BrakesElectric over Hydraulic
Trailer Brakes
Load *Under 10,000 lbs *Above 10,000 lbs *Under 10,000 lbs *Above 10,000 lbs
WARNING!
Connecting a trailer that is not compatible
with the ITBM system may result in reduced
or complete loss of trailer braking. There may
be a increase in stopping distance or trailer
instability which could result in personal
injury.
CAUTION!
Connecting a trailer that is not compatible
with the ITBM system may result in reduced
or complete loss of trailer braking. There may
be a increase in stopping distance or trailer
instability which could result in damage to
your vehicle, trailer, or other property.
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338
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS
The Hazard Warning Flashers switch
is located on the upper switch bank
just below the radio.
NOTE:
If your vehicle is equipped with a 12–inch Ucon -
nect display, the Hazard Warning Flashers
switch is located above the display.
Push the switch to turn on the Hazard Warning
Flashers. When the switch is activated, all direc -
tional turn signals will flash on and off to warn
oncoming traffic of an emergency. Push the
switch a second time to turn off the Hazard
Warning Flashers.
This is an emergency warning system and it
should not be used when the vehicle is in
motion. Use it when your vehicle is disabled and
it is creating a safety hazard for other motorists.
When you must leave the vehicle to seek assis -
tance, the Hazard Warning Flashers will
continue to operate even though the ignition is
placed in the OFF position. NOTE:
With extended use the Hazard Warning
Flashers may wear down your battery.
ASSIST AND SOS SYSTEM — IF EQUIPPED
NOTE:
Depending on the vehicles trim level, the over
-
head console may vary.

Assist And SOS Buttons Assist And SOS Buttons

If equipped, the overhead console contains an
ASSIST and a SOS button.
1 — ASSIST Button
2 — SOS Button
1 — ASSIST Button
2 — SOS Button

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IN CASE OF EMERGENCY341
SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call
system capabilities.
SOS or other emergency line operators in
Mexico may not answer or respond to SOS
system calls.
If the SOS Call system detects a malfunction,
any of the following may occur at the time the
malfunction is detected, and at the beginning of
each ignition cycle:
The overhead console light located between
the ASSIST and SOS buttons will continuously
be illuminated red.
The Device Screen will display the following
message: “Vehicle device requires service.
Please contact your dealer.”
An In-Vehicle Audio message will state
“Vehicle device requires service. Please
contact your dealer.” Even if the SOS Call system is fully functional,
factors beyond FCA US LLC’s control may
prevent or stop the SOS Call system operation.
These include, but are not limited to, the
following factors:
Delayed accessories mode is active.
The ignition is in the OFF position.
The vehicle’s electrical systems are not
intact.
The SOS Call system software and/or hard
-
ware are damaged during a crash.
The vehicle battery loses power or becomes
disconnected during a vehicle crash.
LTE (voice/data) or 4G (data) network and/or
Global Positioning Satellite signals are
unavailable or obstructed.
Equipment malfunction at the SOS operator
facility.
Operator error by the SOS operator.
LTE (voice/data) or 4G (data) network
congestion.
Weather.
Buildings, structures, geographic terrain, or
tunnels.
WARNING!
Ignoring the overhead console light could
mean you will not have SOS Call services. If
the overhead console light is illuminated,
have an authorized dealer service the SOS
Call system immediately.
The Occupant Restraint Control module
turns on the air bag Warning Light on the
instrument panel if a malfunction in any
part of the system is detected. If the Air Bag
Warning Light is illuminated, have an
authorized dealer service the Occupant
Restraint Control system immediately.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands
on the steering wheel. You have full
responsibility and assume all risks related to
the use of the features and applications in
this vehicle. Only use the features and
applications when it is safe to do so. Failure
to do so may result in an accident involving
serious injury or death.
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380
SERVICING AND MAINTENANCE
SCHEDULED SERVICING — GAS ENGINE
Your vehicle is equipped with an automatic oil
change indicator system. The oil change indi-
cator system will remind you that it is time to
take your vehicle in for scheduled maintenance.
Based on engine operation conditions, the oil
change indicator message will illuminate. This
means that service is required for your vehicle.
Operating conditions such as frequent
short-trips, trailer tow, extremely hot or cold
ambient temperatures, and E85 fuel usage will
influence when the “Oil Change Required”
message is displayed. Severe Operating Condi-
tions can cause the change oil message to illu -
minate as early as 3,500 miles (5,600 km)
since last reset. Have your vehicle serviced as
soon as possible, within the next 500 miles
(805 km).
Your authorized dealer will reset the oil change
indicator message after completing the sched -
uled oil change.
If a scheduled oil change is performed by
someone other than your authorized dealer, the
message can be reset by referring to the steps described under “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel”.
NOTE:
Under no circumstances should oil change
intervals exceed 8,000 miles (13,000 km),
12 months or 350 hours of engine run time,
whichever comes first. The 350 hours of engine
run or idle time is generally only a concern for
fleet customers.
Severe Duty All Models
NOTE:
Change Engine Oil at 4,000 miles (6,500 km) or
350 hours of engine run time if the vehicle is
operated in a dusty and off road environment or
is operated predominantly at idle, or only very
low engine RPM. This type of vehicle use is
considered Severe Duty.
Once A Month Or Before A Long Trip:
Check engine oil level
Check windshield washer fluid level
Check tire pressure and look for unusual
wear or damage. Rotate tires at the first sign
of irregular wear, even if it occurs before the
oil indicator system turns on.
Check the fluid levels of the coolant reservoir,
brake master cylinder, power steering and
automatic transmission (six-speed only) and
fill as needed
Check function of all interior and exterior
lights
Maintenance Plan — Gasoline Engine
Required Maintenance
Refer to the Maintenance Plan on the following
pages for required maintenance. More frequent
maintenance may be needed in severe condi
-
tions, such as dusty areas and very short trip
driving. In some extreme conditions, additional
maintenance not specified in the maintenance
schedule may be required.

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SERVICING AND MAINTENANCE385
Inspection and service should also be
performed anytime a malfunction is observed or
suspected. Retain all receipts.
NOTE:
Using white lithium grease, lubricate the door
hinge pivot joints twice a year to prevent prema-
ture wear.
Oil Change Indicator System — Cummins
Diesel
Your vehicle is equipped with an engine oil
change indicator system. This system will alert
you when it is time to change your engine oil by
displaying the words “Oil Change Due” in your
instrument cluster display. The oil change
reminder will remind the owner to change the
engine oil every 15,000 miles (24,000 km) or
500 hours, whichever comes first, except for the
Chassis Cab models configured with optional
B20 capability that are using greater than 5%
levels of biodiesel, which are 12,500 miles
(20,000 km) or 400 hours, whichever comes
first. Failure to change the engine oil per the
maintenance schedule can result in internal
engine damage. Your authorized dealer will reset the oil change
indicator message after completing the sched
-
uled oil change. If a scheduled oil change is
performed by someone other than your autho -
rized dealer, the message can be reset by refer -
ring to the steps described under “Instrument
Cluster Display” in “Getting To Know Your
Instrument Panel” for further information.
Replace the engine oil and oil filter every
15,000 miles (24,000 km) or 12 months, or
sooner if prompted by the oil change indicator
system. Under no circumstances should oil
change intervals exceed 15,000 miles
(24,000 km) or 12 months, whichever comes
first.
NOTE:
Under no circumstances should oil change
intervals exceed 15,000 miles (24,000 km)
or 12 months or 500 hours, whichever
comes first.
Replace the engine oil and oil filter every
12,500 miles (20,000 km) or 400 hours,
whichever comes first when running greater
than 5% levels of biodiesel (Chassis Cab
models configured with optional B20 capa -
bility). If Chassis Cab models configured with optional
B20 capability are operated with greater than
5% levels of biodiesel, the oil change interval
must not exceed 12,500 miles (20,000 km) or
400 hours, whichever comes first under any
circumstances. See the Fuel Requirements
section for more information regarding opera
-
tion with biodiesel blend (B6-B20) fuel meeting
ASTM specification D-7467.
Perform Service Indicator — Cummins
Diesel
Your vehicle will require emissions mainte -
nance at a set interval. To help remind you
when this maintenance is due, the instrument
cluster will display “Perform Service”. When the
“Perform Service” message is displayed on the
instrument cluster it is necessary to have the
emissions maintenance performed. Emissions
maintenance may include replacing the Closed
Crankcase Ventilation (CCV) filter element. The
procedure for clearing and resetting the
“Perform Service” indicator message is located
in the appropriate Service Information.
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