service Ram 3500 2015 Repair Manual

NOTE:Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your
earliest possible convenience. Your authorized dealer has
diagnostic equipment to determine if the problem could
recur.
If the transmission cannot be reset, authorized dealer
service is required.
Electronic Range Select (ERS) Operation —
Eight-Speed Transmission
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the
transmission is in DRIVE. For example, if you set the
transmission gear limit to 4 (fourth gear), the transmis-
sion will not shift above fourth gear (except to prevent
engine overspeed), but will shift through the lower gears
normally. You can switch between DRIVE and ERS mode at any
vehicle speed. When the transmission gear selector is in
DRIVE, the transmission will operate automatically, shift-
ing between all available gears. Tapping the GEAR-
switch (on the steering wheel) will activate ERS mode,
display the current gear in the instrument cluster, and set
that gear as the top available gear. Once in ERS mode,
tapping the GEAR- or GEAR+ switch will change the top
available gear.
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If the transmission becomes extremely hot or is in danger
of overheating, the “Transmission Temperature Warning
Light” may illuminate and the transmission may operate
differently until the transmission cools down.
NOTE:Use caution when operating a heavily loaded
vehicle at low speeds (such as towing a trailer up a steep
grade, or in stop-and-go traffic) during hot weather. In
these conditions, torque converter slip can impose a
significant additional heat load on the cooling system.
Downshifting the transmission to the lowest possible
gear (when climbing a grade), or shifting to NEUTRAL
(when stopped in heavy traffic) can help to reduce this
excess heat generation.
During cold temperatures, transmission operation may
be modified depending on engine and transmission
temperature as well as vehicle speed. This feature im-
proves warm up time of the engine and transmission to
achieve maximum efficiency. Engagement of both the torque converter clutch and the top overdrive gear are
inhibited until the transmission fluid is warm (refer to the
“Note” under “Torque Converter Clutch” in this section).
During extremely cold temperatures (-16°F [-27°C] or
below), operation may briefly be limited to first and
direct gears only. Normal operation will resume once the
transmission temperature has risen to a suitable level.
Transmission Limp Home Mode
Transmission function is monitored electronically for
abnormal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission remains
in direct gear regardless of which forward gear is se-
lected. PARK, REVERSE, and NEUTRAL will continue to
operate. The Malfunction Indicator Light (MIL) may be
illuminated. Limp Home Mode allows the vehicle to be
driven to an authorized dealer for service without dam-
aging the transmission.
470 STARTING AND OPERATING

In the event of a momentary problem, the transmission
can be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK.
3. Turn the ignition switch to the OFF position.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is nolonger detected, the transmission will return to normal
operation.
NOTE: Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your
earliest possible convenience. Your authorized dealer has
diagnostic equipment to determine if the problem could
recur. If the transmission cannot be reset, authorized dealer
service is required.
Electronic Range Select (ERS) Operation —
Six-Speed Transmission (1500 Models Only)
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the
transmission is in DRIVE. For example, if you set the
transmission gear limit to 4 (fourth gear), the transmis-
sion will not shift above fourth gear, but will shift
through the lower gears normally.
Use of ERS (or TOW/HAUL mode) also enables an
additional underdrive gear which is not normally used
during through-gear accelerations. This additional gear
can improve vehicle performance and cooling capability
when towing a trailer on certain grades. In ERS mode,
gears 1 though 3 are underdrive gears, and ERS 4 is direct
drive. ERS 5 and 6 (Overdrive gears) are the same as the
normal fourth and fifth gears.
5
STARTING AND OPERATING 471

NOTE:Use caution when operating a heavily loaded
vehicle at low speeds (such as towing a trailer up a steep
grade, or in stop-and-go traffic) during hot weather. In
these conditions, torque converter slip can impose a
significant additional heat load on the cooling system.
Downshifting the transmission to the lowest possible
gear (when climbing a grade), or shifting to NEUTRAL
(when stopped in heavy traffic) can help to reduce this
excess heat generation.
During cold temperatures, transmission operation may
be modified depending on engine and transmission
temperature as well as vehicle speed. This feature im-
proves warm up time of the engine and transmission to
achieve maximum efficiency. Engagement of both the
torque converter clutch and the top overdrive gear are
inhibited until the transmission fluid is warm (refer to the
“Note” under “Torque Converter Clutch” in this section).
During extremely cold temperatures (-16°F [-27°C] or
below), operation may briefly be limited to first and direct gears only. Normal operation will resume once the
transmission temperature has risen to a suitable level.
Transmission Limp Home Mode
Transmission function is monitored electronically for
abnormal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission remains
in fourth gear regardless of which forward gear is
selected. PARK, REVERSE, and NEUTRAL will continue
to operate. The Malfunction Indicator Light (MIL) may be
illuminated. Limp Home Mode allows the vehicle to be
driven to an authorized dealer for service without dam-
aging the transmission.
In the event of a momentary problem, the transmission
can be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
482 STARTING AND OPERATING

2. Shift the transmission into PARK.
3. Turn the ignition switch to the OFF position.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is nolonger detected, the transmission will return to normal
operation.
NOTE: Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your
earliest possible convenience. Your authorized dealer has
diagnostic equipment to determine if the problem could
recur.
If the transmission cannot be reset, authorized dealer
service is required.Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the
transmission is in DRIVE. For example, if you set the
transmission gear limit to 4 (fourth gear), the transmis-
sion will not shift above fourth gear, but will shift
through the lower gears normally.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the shift lever is in the DRIVE
position, the transmission will operate automatically,
shifting between all available gears. Tapping the ERS (-)
switch will activate ERS mode, display the current gear in
the instrument cluster, and set that gear as the top
available gear. Once in ERS mode, tapping (-) or (+) will
change the top available gear.
5
STARTING AND OPERATING 483

2. The selected position indicator light will flash until thetransfer case completes the shift.
3. When the shift is complete, the indicator light for the selected position will stop flashing and remain ON.
If One Or More Shift Conditions Are Not Met:
1. The indicator light for the current position will remain ON.
2. The newly selected position indicator light will con- tinue to flash.
3. The transfer case will notshift. NOTE:
Before retrying a selection, make certain that all
the necessary requirements for selecting a new transfer
case position have been met. To retry the selection, turn
the control knob back to the current position, wait five
seconds, and retry selection. To find the shift require-
ments, refer to the Shifting Procedure for your transfer
case, located in this section.
The “SVC 4WD Warning Light” monitors the electronic
shift four-wheel drive system. If this light remains on
after engine start up or illuminates during driving, it
means that the four-wheel drive system is not function-
ing properly and that service is required.
5
STARTING AND OPERATING 493

Transfer Case Position Indicator Lights
The Transfer Case Position Indicator Lights (4WD,
4LOW, and 4WD AUTO) are located in the instrument
cluster and indicate the current and desired transfer case
selection. When you select a different transfer case posi-
tion, the indicator lights will do the following:
If All Shift Conditions Are Met:
1. The current position indicator light will turn OFF.
2. The selected position indicator light will flash until thetransfer case completes the shift.
3. When the shift is complete, the indicator light for the selected position will stop flashing and remain ON.
If One Or More Shift Conditions Are Not Met:
1. The indicator light for the current position will remain ON. 2. The newly selected position indicator light will con-
tinue to flash.
3. The transfer case will notshift.
NOTE: Before retrying a selection, make certain that all
the necessary requirements for selecting a new transfer
case position have been met. To retry the selection, turn
the control knob back to the current position, wait five
seconds, and retry selection. To find the shift require-
ments, refer to the Shifting Procedure for your transfer
case, located in this section.
The “SVC 4WD Warning Light” monitors the electronic
shift four-wheel drive system. If this light remains on
after engine start up or illuminates during driving, it
means that the four-wheel drive system is not function-
ing properly and that service is required.
500 STARTING AND OPERATING

The “SVC 4WD Warning Light” monitors the electronic
shift four-wheel drive system. If this light remains on
after engine start up or illuminates during driving, it
means that the four-wheel drive system is not function-
ing properly and that service is required.
WARNING!
Always engage the parking brake when powering
down the vehicle if the “SVC 4WD Warning Light” is
illuminated. Not engaging the parking brake may
allow the vehicle to roll which may cause personal
injury or death.
NOTE: Do not attempt to make a shift while only the
front or rear wheels are spinning. This could cause
damage to driveline components. When operating your vehicle in 4WD LOW, the engine
speed is approximately three times that of the 2WD, 4WD
AUTO or 4WD LOCK positions at a given road speed.
Take care not to overspeed the engine and do not exceed
25 mph (40 km/h).
Proper operation of four-wheel drive vehicles depends
on tires of equal size, type and circumference on each
wheel. Any difference in tire size can cause damage to the
drivetrain.
Because four-wheel drive provides improved traction,
there is a tendency to exceed safe turning and stopping
speeds. Do not go faster than road conditions permit.
506 STARTING AND OPERATING

After the engine is turned off, it may be noticed that the
air suspension system operates briefly, this is normal. The
system is correcting the position of the vehicle to ensure
a proper appearance.
To assist with changing a spare tire, the air suspension
system has a feature which allows the automatic leveling
to be disabled. Refer to “Electronic Vehicle Information
Center (EVIC) or Driver Information Display (DID)” in
“Understanding Your Instrument Panel” for further in-
formation.
NOTE:If equipped with a touch screen radio all
enabling/disabling of air suspension features must be
done through the radio. Refer to “Uconnect® Settings” in
“Understanding Your Instrument Panel” for further in-
formation.WARNING!
The air suspension system uses a high pressure
volume of air to operate the system. To avoid per-
sonal injury or damage to the system, see your
authorized dealer for service.
Air Suspension Modes
The Air Suspension system has multiple modes to protect
the system in unique situations:
Tire/Jack Mode
To assist with changing a spare tire, the air suspension
system has a feature which allows the automatic leveling
to be disabled. Refer to “Electronic Vehicle Information
Center (EVIC) or Driver Information Display (DID)” in
“Understanding Your Instrument Panel” or “Uconnect®
514 STARTING AND OPERATING

Normal Ride Height (NRH)– This is the standard
position of the suspension and is meant for normal
driving.
Trailer Mode (Lowers the vehicle approximately 1 in (25
mm) – This position will lower the rear suspension and
provide load leveling for all loading conditions including
towing a trailer. After the “ALT TRAILER HEIGHT”
button has been pushed, it will blink continuously until
the trailer height has been achieved.
The system requires that the ignition be in ON/RUN
position or the engine running with zero vehicle speed
for all user requested changes.
After the engine is turned off, it may be noticed that the
air suspension system operates briefly, this is normal. The
system is correcting the position of the vehicle to ensure
a proper appearance. NOTE:
If equipped with a touch screen radio all
enabling/disabling of air suspension features must be
done through the radio. Refer to “Uconnect® Settings” in
“Understanding Your Instrument Panel” for further in-
formation.
WARNING!
The air suspension system uses a high pressure
volume of air to operate the system. To avoid per-
sonal injury or damage to the system, see your
authorized dealer for service.
Air Suspension Modes
The Air Suspension system has multiple modes to protect
the system in unique situations:
Tire/Jack Mode
To assist with changing a spare tire, the air suspension
system has a feature which allows the automatic leveling
5
STARTING AND OPERATING 519