Speed Ram ProMaster 2020 Service Manual

150IN CASE OF EMERGENCY
Proper towing or lifting equipment is required to
prevent damage to your vehicle. Use only tow
bars and other equipment designed for this
purpose, following equipment manufacturer’s
instructions. Use of safety chains is mandatory.
Attach a tow bar or other towing device to main
structural members of the vehicle, not to
bumpers or associated brackets. State and
local laws regarding vehicles under tow must be
observed.
If you must use the accessories (wipers,
defrosters, etc.) while being towed, the ignition
must be in the ON/RUN mode. If the key fob is unavailable or the vehicle's
battery is discharged, refer to “Gear Selector
Override” in this section for instructions on
shifting the automatic transmission out of PARK
(P) for towing.Automatic Transmission
The manufacturer recommends towing your
vehicle with all four wheels
OFF the ground
using a flatbed.
If flatbed equipment is not available, and the
transmission is operable, this vehicle may be
towed (with front wheels on the ground) under
the following conditions:
The transmission must be in NEUTRAL (N).
The towing speed must not exceed 25 mph
(40 km/h).
The towing distance must not exceed
15 miles (24 km).
Towing Condition
Wheels OFF The Ground ALL Models
Flat Tow NONEIf transmission is operable:
• Transmission in NEUTRAL
• 25 mph (40 km/h) max speed
• 15 miles (24 km) max distance
Wheel Lift Or Dolly Tow Rear
FrontOK
Flatbed ALLBEST METHOD
CAUTION!
Do not use sling type equipment when
towing. Vehicle damage may occur.
When securing the vehicle to a flat bed
truck, do not attach to front or rear suspen -
sion components. Damage to your vehicle
may result from improper towing.

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SERVICING AND MAINTENANCE167
Automatic Transmission (3.6L Gasoline
Engine Only)
Selection Of Lubricant
It is important to use the proper transmission
fluid to ensure optimum transmission perfor-
mance and life. Use only the manufacturer’s
specified transmission fluid. Refer to “Fluids
And Lubricants” in “Technical Specifications”. It
is important to maintain the transmission fluid
at the correct level using the recommended
fluid. No chemical flushes should be used in any
transmission; only the approved lubricant
should be used.
Special Additives
The manufacturer strongly recommends
against using any special additives in the trans -
mission. Automatic Transmission Fluid (ATF) is
an engineered product and its performance
may be impaired by supplemental additives.
Therefore, do not add any fluid additives to the
transmission. The only exception to this policy is
the use of special dyes for diagnosing fluid
leaks in six-speed transmissions. Avoid using
transmission sealers as they may adversely
affect seals.To avoid contamination from foreign matter
or moisture, use only new brake fluid or
fluid that has been in a tightly closed
container. Keep the master cylinder reser -
voir cap secured at all times. Brake fluid in
a open container absorbs moisture from
the air resulting in a lower boiling point. This
may cause it to boil unexpectedly during
hard or prolonged braking, resulting in
sudden brake failure. This could result in a
collision.
Overfilling the brake fluid reservoir can
result in spilling brake fluid on hot engine
parts, causing the brake fluid to catch fire.
Brake fluid can also damage painted and
vinyl surfaces, care should be taken to
avoid its contact with these surfaces.
Do not allow petroleum based fluid to
contaminate the brake fluid. Brake seal
components could be damaged, causing
partial or complete brake failure. This could
result in a collision.
WARNING!
(Continued)

CAUTION!
Using a transmission fluid other than the
manufacturer’s recommended fluid may
cause deterioration in transmission shift
quality and/or torque converter shudder, and
will require more frequent fluid and filter
changes. Refer to “Fluids And Lubricants” in
“Technical Specifications” for fluid
specifications.
CAUTION!
Do not use chemical flushes in your
transmission as the chemicals can damage
your transmission components. Such damage
is not covered by the New Vehicle Limited
Warranty.
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170SERVICING AND MAINTENANCE
R = Construction code
"R" means radial construction, or
"D" means diagonal or bias construction
15, 16, 18 = Rim diameter in inches (in)
Service Description:
95 = Load Index
A numerical code associated with the maximum load a tire can carry
H = Speed Symbol
A symbol indicating the range of speeds at which a tire can carry a load corresponding to its load index under certain operating conditions
The maximum speed corresponding to the speed symbol should only be achieved under specified operating conditions (i.e., tire pressure, vehicle
loading, road conditions, and posted speed limits)
Load Identification:
Absence of the following load identification symbols on the sidewall of the tire indicates a Standard Load (SL) tire:
XL = Extra load (or reinforced) tire, or
LL = Light load tire or
C, D, E, F, G = Load range associated with the maximum load a tire can carry at a specified pressure
Maximum Load – Maximum load indicates the maximum load this tire is designed to carry
Maximum Pressure – Maximum pressure indicates the maximum permissible cold tire inflation pressure for this tire
EXAMPLE:

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SERVICING AND MAINTENANCE177
Tire Inflation Pressures
The proper cold tire inflation pressure is listed
on the driver's side B-Pillar or rear edge of the
driver's side door.
At least once a month:
Check and adjust tire pressure with a good
quality pocket-type pressure gauge. Do not
make a visual judgement when determining
proper inflation. Tires may look properly
inflated even when they are under-inflated.
Inspect tires for signs of tire wear or visible
damage. Inflation pressures specified on the placard are
always “cold tire inflation pressure”. Cold tire
inflation pressure is defined as the tire pressure
after the vehicle has not been driven for at least
three hours, or driven less than 1 mile (1.6 km)
after sitting for a minimum of three hours. The
cold tire inflation pressure must not exceed the
maximum inflation pressure molded into the
tire sidewall.
Check tire pressures more often if subject to a
wide range of outdoor temperatures, as tire
pressures vary with temperature changes.
Tire pressures change by approximately 1 psi
(7 kPa) per 12°F (7°C) of air temperature
change. Keep this in mind when checking tire
pressure inside a garage, especially in the
Winter.
Example: If garage temperature = 68°F (20°C)
and the outside temperature = 32°F (0°C) then
the cold tire inflation pressure should be
increased by 3 psi (21 kPa), which equals 1 psi
(7 kPa) for every 12°F (7°C) for this outside
temperature condition.

Tire pressure may increase from 2 to 6 psi
(13 to 40 kPa) during operation. DO NOT
reduce this normal pressure build up or your
tire pressure will be too low.

Tire Pressures For High Speed Operation
The manufacturer advocates driving at safe
speeds and within posted speed limits. Where
speed limits or conditions are such that the
vehicle can be driven at high speeds, main
-
taining correct tire inflation pressure is very
important. Increased tire pressure and reduced
vehicle loading may be required for high-speed
vehicle operation. Refer to an authorized tire
dealer or original equipment vehicle dealer for
recommended safe operating speeds, loading
and cold tire inflation pressures.
CAUTION!
After inspecting or adjusting the tire pressure,
always reinstall the valve stem cap. This will
prevent moisture and dirt from entering the
valve stem, which could damage the valve
stem.
WARNING!
High speed driving with your vehicle under
maximum load is dangerous. The added
strain on your tires could cause them to fail.
You could have a serious collision. Do not
drive a vehicle loaded to the maximum
capacity at continuous speeds above 75 mph
(120 km/h).
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178SERVICING AND MAINTENANCE
Radial Ply Tires
Tire Repair
If your tire becomes damaged, it may be
repaired if it meets the following criteria:
The tire has not been driven on when flat.
The damage is only on the tread section of
your tire (sidewall damage is not repairable).
The puncture is no greater than a ¼ of an
inch (6 mm).
Consult an authorized tire dealer for tire repairs
and additional information. Damaged Run Flat tires, or Run Flat tires that
have experienced a loss of pressure should be
replaced immediately with another Run Flat tire
of identical size and service description (Load
Index and Speed Symbol). Replace the tire pres
-
sure sensor as well as it is not designed to be
reused.
Run Flat Tires — If Equipped
Run Flat tires allow you the capability to drive
50 miles (80 km) at 50 mph (80 km/h) after a
rapid loss of inflation pressure. This rapid loss
of inflation is referred to as the Run Flat mode.
A Run Flat mode occurs when the tire inflation
pressure is of/or below 14 psi (96 kPa). Once a
Run Flat tire reaches the run flat mode it has
limited driving capabilities and needs to be
replaced immediately. A Run Flat tire is not
repairable. When a run flat tire is changed after
driving with underinflated tire condition, please
replace the TPM sensor as it is not designed to
be reused when driven under run flat mode 14
psi (96 kPa) condition.
NOTE:
TPM Sensor must be replaced after driving the
vehicle on a flat tire condition. It is not recommended driving a vehicle loaded
at full capacity or to tow a trailer while a tire is in
the run flat mode.
See the tire pressure monitoring section for
more information.
Tire Spinning

When stuck in mud, sand, snow, or ice condi
-
tions, do not spin your vehicle's wheels
above 30 mph (48 km/h) or for longer than
30 seconds continuously without stopping.

Refer to “Freeing A Stuck Vehicle” in “In Case Of
Emergency” for further information.
WARNING!
Combining radial ply tires with other types of
tires on your vehicle will cause your vehicle to
handle poorly. The instability could cause a
collision. Always use radial ply tires in sets of
four. Never combine them with other types of
tires.
WARNING!
Fast spinning tires can be dangerous.
Forces generated by excessive wheel
speeds may cause tire damage or failure. A
tire could explode and injure someone. Do
not spin your vehicle's wheels faster than
30 mph (48 km/h) for more than 30
seconds continuously when you are stuck,
and do not let anyone near a spinning
wheel, no matter what the speed.

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SERVICING AND MAINTENANCE179
Tread Wear Indicators
Tread wear indicators are in the original equip -
ment tires to help you in determining when your
tires should be replaced.
Tire Tread
These indicators are molded into the bottom of
the tread grooves. They will appear as bands
when the tread depth becomes a 1/16 of an
inch (1.6 mm). When the tread is worn to the
tread wear indicators, the tire should be
replaced.
Refer to “Replacement Tires” in this section for
further information.
Life Of Tire
The service life of a tire is dependent upon
varying factors including, but not limited to:
Driving style.
Tire pressure - Improper cold tire inflation
pressures can cause uneven wear patterns
to develop across the tire tread. These
abnormal wear patterns will reduce tread life,
resulting in the need for earlier tire replace -
ment.
Distance driven.
Performance tires, tires with a speed rating of
V or higher, and Summer tires typically have
a reduced tread life. Rotation of these tires
per the vehicle scheduled maintenance is
highly recommended. NOTE:
Wheel Valve Stem must be replaced as well
when installing new tires due to wear and tear
in existing tires.
Keep dismounted tires in a cool, dry place with
as little exposure to light as possible. Protect
tires from contact with oil, grease, and gasoline.
Replacement Tires
The tires on your new vehicle provide a balance
of many characteristics. They should be
inspected regularly for wear and correct cold
tire inflation pressures. The manufacturer
strongly recommends that you use tires equiva-
lent to the originals in size, quality and perfor
-
mance when replacement is needed. Refer to
the paragraph on “Tread Wear Indicators” in
this section. Refer to the Tire and Loading Infor -
mation placard or the Vehicle Certification Label
for the size designation of your tire. The Load
Index and Speed Symbol for your tire will be
found on the original equipment tire sidewall.
See the Tire Sizing Chart example found in the
“Tire Safety Information” section of this manual
for more information relating to the Load Index
and Speed Symbol of a tire.
1 — Worn Tire
2 — New Tire
WARNING!
Tires and the spare tire should be replaced
after six years, regardless of the remaining
tread. Failure to follow this warning can result
in sudden tire failure. You could lose control
and have a collision resulting in serious injury
or death.
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180SERVICING AND MAINTENANCE
(Continued)
It is recommended to replace the two front tires
or two rear tires as a pair. Replacing just one tire
can seriously affect your vehicle’s handling. If
you ever replace a wheel, make sure that the
wheel’s specifications match those of the orig -
inal wheels.
It is recommended you contact an authorized
tire dealer or original equipment dealer with any
questions you may have on tire specifications or
capability. Failure to use equivalent replace -
ment tires may adversely affect the safety,
handling, and ride of your vehicle.
Tire Types
All Season Tires — If Equipped
All Season tires provide traction for all seasons
(Spring, Summer, Autumn, and Winter). Traction
levels may vary between different all season
tires. All season tires can be identified by the
M+S, M&S, M/S or MS designation on the tire sidewall. Use all season tires only in sets of four;
failure to do so may adversely affect the safety
and handling of your vehicle.
Summer Or Three Season Tires — If Equipped
Summer tires provide traction in both wet and
dry conditions, and are not intended to be
driven in snow or on ice. If your vehicle is
equipped with Summer tires, be aware these
tires are not designed for Winter or cold driving
conditions. Install Winter tires on your vehicle
when ambient temperatures are less than 40°F
(5°C) or if roads are covered with ice or snow.
For more information, contact an authorized
dealer.
Summer tires do not contain the all season
designation or mountain/snowflake symbol on
the tire sidewall. Use Summer tires only in sets
of four; failure to do so may adversely affect the
safety and handling of your vehicle.
WARNING!
Do not use a tire, wheel size, load rating, or
speed rating other than that specified for
your vehicle. Some combinations of unap
-
proved tires and wheels may change
suspension dimensions and performance
characteristics, resulting in changes to
steering, handling, and braking of your
vehicle. This can cause unpredictable
handling and stress to steering and
suspension components. You could lose
control and have a collision resulting in
serious injury or death. Use only the tire and
wheel sizes with load ratings approved for
your vehicle.
Never use a tire with a smaller load index or
capacity, other than what was originally
equipped on your vehicle. Using a tire with
a smaller load index could result in tire
overloading and failure. You could lose
control and have a collision.
Failure to equip your vehicle with tires
having adequate speed capability can
result in sudden tire failure and loss of
vehicle control.
CAUTION!
Replacing original tires with tires of a
different size may result in false speedometer
and odometer readings.
WARNING!
(Continued)

WARNING!
Do not use Summer tires in snow/ice
conditions. You could lose vehicle control,
resulting in severe injury or death. Driving too
fast for conditions also creates the possibility
of loss of vehicle control.

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SERVICING AND MAINTENANCE181
Snow Tires
Some areas of the country require the use of
snow tires during the Winter. Snow tires can be
identified by a “mountain/snowflake” symbol
on the tire sidewall. If you need snow tires, select tires
equivalent in size and type to the orig -
inal equipment tires. Use snow tires
only in sets of four; failure to do so
may adversely affect the safety and handling of
your vehicle.
Snow tires generally have lower speed ratings
than what was originally equipped with your
vehicle and should not be operated at
sustained speeds over 75 mph (120 km/h). For
speeds above 75 mph (120 km/h) refer to orig -
inal equipment or an authorized tire dealer for
recommended safe operating speeds, loading
and cold tire inflation pressures.
While studded tires improve performance on
ice, skid and traction capability on wet or dry
surfaces may be poorer than that of
non-studded tires. Some states prohibit
studded tires; therefore, local laws should be
checked before using these tire types.
Spare Tires — If Equipped
NOTE:
For vehicles equipped with Tire Service Kit
instead of a spare tire, please refer to “Tire
Service Kit” in “In Case Of Emergency” for
further information.
Refer to the “Towing Requirements - Tires” in
“Starting And Operating” for restrictions when
towing with a spare tire designated for tempo -
rary emergency use.
Spare Tire Matching Original Equipped Tire And
Wheel — If Equipped
Your vehicle may be equipped with a spare tire
and wheel equivalent in look and function to the
original equipment tire and wheel found on the
front or rear axle of your vehicle. This spare tire
may be used in the tire rotation for your vehicle.
If your vehicle has this option, refer to an autho -
rized tire dealer for the recommended tire rota -
tion pattern.
NOTE:
This spare tire may not have a tire pressure
monitor sensor.
Compact Spare Tire — If Equipped
The compact spare is for temporary emergency
use only. You can identify if your vehicle is
equipped with a compact spare by looking at
the spare tire description on the Tire and
Loading Information Placard located on the
driver’s side door opening or on the sidewall of
the tire. Compact spare tire descriptions begin
with the letter “T” or “S” preceding the size
designation. Example: T145/80D18 103M.
T, S = Temporary Spare Tire
CAUTION!
Because of the reduced ground clearance, do
not take your vehicle through an automatic
car wash with a compact or limited use
temporary spare installed. Damage to the
vehicle may result.
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SERVICING AND MAINTENANCE183
Limited Use Spare — If Equipped
The limited use spare tire is for temporary emer -
gency use only. This tire is identified by a label
located on the limited use spare wheel. This
label contains the driving limitations for this
spare. This tire may look like the original
equipped tire on the front or rear axle of your
vehicle, but it is not. Installation of this limited
use spare tire affects vehicle handling. Since it
is not the same as your original equipment tire,
replace (or repair) the original equipment tire
and reinstall on the vehicle at the first opportu -
nity.
Wheel And Wheel Trim Care
All wheels and wheel trim, especially aluminum
and chrome plated wheels, should be cleaned
regularly using mild (neutral Ph) soap and water
to maintain their luster and to prevent corro -
sion. Wash wheels with the same soap solution
recommended for the body of the vehicle and
remember to always wash when the surfaces
are not hot to the touch.
Your wheels are susceptible to deterioration
caused by salt, sodium chloride, magnesium
chloride, calcium chloride, etc., and other road
chemicals used to melt ice or control dust on
dirt roads. Use a soft cloth or sponge and mild
soap to wipe away promptly. Do not use harsh
chemicals or a stiff brush. They can damage the
wheel’s protective coating that helps keep them
from corroding and tarnishing. When cleaning extremely dirty wheels including
excessive brake dust, care must be taken in the
selection of tire and wheel cleaning chemicals
and equipment to prevent damage to the
wheels. Mopar Wheel Treatment or Mopar
Chrome Cleaner or their equivalent is recom
-
mended or select a non-abrasive, non-acidic
cleaner for aluminum or chrome wheels.
WARNING!
Limited use spares are for emergency use
only. Installation of this limited use spare tire
affects vehicle handling. With this tire, do not
drive more than the speed listed on the
limited use spare wheel. Keep inflated to the
cold tire inflation pressures listed on your Tire
and Loading Information Placard located on
the driver’s side B-Pillar or the rear edge of
the driver’s side door. Replace (or repair) the
original equipment tire at the first opportunity
and reinstall it on your vehicle. Failure to do
so could result in loss of vehicle control.
CAUTION!
Avoid products or automatic car washes that
use acidic solutions or strong alkaline
additives or harsh brushes. Many aftermarket
wheel cleaners and automatic car washes
may damage the wheel's protective finish.
Such damage is not covered by the New
Vehicle Limited Warranty. Only car wash soap,
Mopar Wheel Cleaner or equivalent is
recommended.
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SERVICING AND MAINTENANCE185
Tire Rotation Recommendations
The tires on the front and rear of your vehicle
operate at different loads and perform different
steering, driving, and braking functions. For
these reasons, they wear at unequal rates.
These effects can be reduced by timely rotation
of tires. The benefits of rotation are especially
worthwhile with aggressive tread designs such
as those on all season type tires. Rotation will
increase tread life, help to maintain mud, snow
and wet traction levels, and contribute to a
smooth, quiet ride.
Refer to the “Maintenance Plan” for the proper
maintenance intervals. The reasons for any
rapid or unusual wear should be corrected prior
to rotation being performed.
The suggested rotation method is the “forward
cross” shown in the following diagram. This
rotation pattern does not apply to some direc -
tional tires that must not be reversed. Tire Rotation (Forward Cross)
DEPARTMENT OF TRANSPORTATION
UNIFORM TIRE QUALITY GRADES
The following tire grading categories were
established by the National Highway Traffic
Safety Administration. The specific grade rating
assigned by the tire's manufacturer in each
category is shown on the sidewall of the tires on
your vehicle.
All passenger vehicle tires must conform to
Federal safety requirements in addition to
these grades.
Install device as tightly as possible and
then retighten after driving about ½ mile
(0.8 km). Autosock traction devices do not
require retightening.
Do not exceed 30 mph (48 km/h).
Drive cautiously and avoid severe turns and
large bumps, especially with a loaded
vehicle.
Do not drive for a prolonged period on dry
pavement.
Observe the traction device manufacturer’s
instructions on the method of installation,
operating speed, and conditions for use.
Always use the suggested operating speed
of the device manufacturer’s if it is less
than 30 mph (48 km/h).
Do not use traction devices on a compact
spare tire.
CAUTION!

(Continued)

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