ECO mode Ram ProMaster City 2020 User Guide
Page 157 of 350
154 SAFETY
Whenever a change is noticed in the sound of the exhaust
system, when exhaust fumes can be detected inside the
vehicle, or when the underside or rear of the vehicle is
damaged, have a competent mechanic inspect the complete
exhaust system and adjacent body areas for broken,
damaged, deteriorated, or mispositioned parts. Open seams
or loose connections could permit exhaust fumes to seep into
the passenger compartment. In addition, inspect the exhaust
system each time the vehicle is raised for lubrication or oil
change. Replace as required.
Safety Checks You Should Make Inside The Vehicle
Seat Belts
Inspect the seat belt system periodically, checking for cuts,
frays, and loose parts. Damaged parts must be replaced
immediately. Do not disassemble or modify the system.
Front seat belt assemblies must be replaced after a collision.
Rear seat belt assemblies must be replaced after a collision if
they have been damaged (i.e., bent retractor, torn webbing,
etc.). If there is any question regarding seat belt or retractor
condition, replace the seat belt.Air Bag Warning Light
The Air Bag warning light will turn on for four to eight
seconds as a bulb check when the ignition switch is first
turned to ON/RUN. If the light is either not on during
starting, stays on, or turns on while driving, have the system
inspected at an authorized dealer as soon as possible. After
the bulb check, this light will illuminate with a single chime
when a fault with the Air Bag System has been detected. It
will stay on until the fault is removed. If the light comes on
intermittently or remains on while driving, have an autho
-
rized dealer service the vehicle immediately.
Refer to “Occupant Restraint Systems” in “Safety” for
further information.
Defroster
Check operation by selecting the defrost mode and place the
blower control on high speed. You should be able to feel the
air directed against the windshield. See an authorized dealer
for service if your defroster is inoperable.
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 154
Page 158 of 350
SAFETY 155
(Continued)
(Continued)
Floor Mat Safety Information
Always use floor mats designed to fit your vehicle. Only use
a floor mat that does not interfere with the operation of the
accelerator, brake or clutch pedals. Only use a floor mat that
is securely attached using the floor mat fasteners so it cannot
slip out of position and interfere with the accelerator, brake
or clutch pedals or impair safe operation of your vehicle in
other ways.
WARNING!
An improperly attached, damaged, folded, or stacked
floor mat, or damaged floor mat fasteners may cause
your floor mat to interfere with the accelerator, brake, or
clutch pedals and cause a loss of vehicle control. To
prevent SERIOUS INJURY or DEATH:
• ALWAYS securely attach your floor mat using the floor mat fasteners. DO NOT install your floor mat
upside down or turn your floor mat over. Lightly pull to
confirm mat is secured using the floor mat fasteners on
a regular basis.
• ALWAYS REMOVE THE EXISTING FLOOR MAT FROM THE VEHICLE before installing any other
floor mat. NEVER install or stack an additional floor
mat on top of an existing floor mat.
• ONLY install floor mats designed to fit your vehicle.NEVER install a floor mat that cannot be properly
attached and secured to your vehicle. If a floor mat
needs to be replaced, only use a FCA approved floor
mat for the specific make, model, and year of your
vehicle.
• ONLY use the driver’s side floor mat on the driver’s side floor area. To check for interference, with the
vehicle properly parked with the engine off, fully
depress the accelerator, the brake, and the clutch pedal
(if present) to check for interference. If your floor mat
interferes with the operation of any pedal, or is not
secure to the floor, remove the floor mat from the
vehicle and place the floor mat in your trunk.
• ONLY use the passenger’s side floor mat on the passenger’s side floor area.
• ALWAYS make sure objects cannot fall or slide into the driver’s side floor area when the vehicle is moving.
Objects can become trapped under accelerator, brake,
or clutch pedals and could cause a loss of vehicle
control.
WARNING! (Continued)
4
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 155
Page 163 of 350
160 STARTING AND OPERATING
3. Pull the cord to the front of the vehicle and plug it into agrounded, three-wire extension cord.
4. After the vehicle is running, reattach the cord to the hook-and-loop strap and properly stow away behind the
driver’s side headlamp.
NOTE:
• The engine block heater cord is a factory installed option. If your vehicle is not equipped, heater cords are available
from your authorized Mopar dealer.
• The engine block heater will require 110 Volts AC and 6.5 Amps to activate the heater element.
• The engine block heater must be plugged in at least one hour to have an adequate warming effect on the engine.ENGINE BREAK-IN RECOMMENDATIONS
A long break-in period is not required for the engine and
drivetrain (transmission and axle) in your vehicle.
Drive moderately during the first 300 miles (500 km). After
the initial 60 miles (100 km), speeds up to 50 or 55 mph (80 or
90 km/h) are desirable.
While cruising, brief full-throttle acceleration within the
limits of local traffic laws contributes to a good break-in.
Wide-open throttle acceleration in low gear can be detri -
mental and should be avoided.
The engine oil installed in the engine at the factory is a
high-quality energy conserving type lubricant. Oil changes
should be consistent with anticipated climate conditions
under which vehicle operations will occur. For the recom -
mended viscosity and quality grades, refer to “Fluids And
Lubricants” in “Technical Specifications”.
WARNING!
Remember to disconnect the engine block heater cord
before driving. Damage to the 110-115 Volt electrical
cord could cause electrocution.
CAUTION!
Never use Non-Detergent Oil or Straight Mineral Oil in
the engine or damage may result.
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 160
Page 167 of 350
164 STARTING AND OPERATING
Key Ignition Park Interlock
This vehicle is equipped with a Key Ignition Park Interlock
which requires the transmission to be in PARK before the
ignition can be turned to the full STOP (OFF/LOCK) (key
removal) position. The key can only be removed from the
ignition when the ignition is in the STOP (OFF/LOCK) posi-
tion, and once removed, the transmission is locked in PARK.
Brake/Transmission Shift Interlock System
This vehicle is equipped with a Brake Transmission Shift
Interlock system (BTSI) that holds the transmission gear
selector in PARK unless the brakes are applied. To shift the
transmission out of PARK, the ignition must be in the MAR/
RUN mode (engine running or not) and the brake pedal
must be pressed.
The brake pedal must also be pressed to shift from
NEUTRAL into DRIVE or REVERSE when the vehicle is
stopped or moving at low speeds.
Nine-Speed Automatic Transmission
The transmission gear range (PRND) is displayed both
beside the gear selector and in the instrument cluster. To
select a gear range, press the lock button on the gear selector
and move the lever rearward or forward. You must also press the brake pedal to shift the transmission out of PARK
(or NEUTRAL, when the vehicle is stopped or moving at low
speeds). Select the DRIVE range for normal driving.
NOTE:
In the event of a mismatch between the gear selector position
and the actual transmission gear (for example, driver selects
REVERSE while driving forward), the position indicator will
blink continuously until the selector is returned to the proper
position, or the requested shift can be completed.
The electronically-controlled transmission adapts its shift
schedule based on driver inputs, along with environmental
and road conditions. The transmission electronics are
self-calibrating; therefore, the first few shifts on a new
vehicle may be somewhat abrupt. This is a normal condition,
and precision shifts will develop within a few hundred miles
or kilometers.
The nine-speed transmission has been developed to meet the
needs of current and future FWD/AWD vehicles. Software
and calibration is refined to optimize the customer’s driving
experience and fuel economy. By design, some vehicle and
driveline combinations utilize 9th gear only in very specific
driving situations and conditions.
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 164
Page 172 of 350
STARTING AND OPERATING 169
If the transmission becomes extremely hot, the “Transmis-
sion Temperature Warning Light” may illuminate and the
transmission may operate differently until the transmission
cools down.
During cold temperatures, transmission operation may be
modified depending on engine and transmission tempera -
ture as well as vehicle speed. This feature improves warm up
time of the engine and transmission to achieve maximum
efficiency. Engagement of the torque converter clutch, and
shifts into 8th or 9th gear, are inhibited until the transmission
fluid is warm refer to the “Note” under “Torque Converter
Clutch” in this section. Normal operation will resume once
the transmission temperature has risen to a suitable level.
Transmission Limp Home Mode
Transmission function is monitored electronically for
abnormal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission may
operate only in a fixed gear, or may remain in NEUTRAL.
The Malfunction Indicator Light (MIL) may be illuminated.
Limp Home Mode may allow the vehicle to be driven to an
authorized dealer for service without damaging the trans -
mission. In the event of a momentary problem, the transmission can
be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK.
3. Turn the ignition OFF.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no
longer detected, the transmission will return to normal
operation.
NOTE:
Even if the transmission can be reset, we recommend that
you visit your authorized dealer at your earliest possible
convenience. Your authorized dealer has diagnostic equip -
ment to assess the condition of your transmission. If the
transmission cannot be reset, authorized dealer service is
required.
5
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 169
Page 173 of 350
170 STARTING AND OPERATING
Torque Converter Clutch
A feature designed to improve fuel economy has been
included in the automatic transmission on your vehicle. A
clutch within the torque converter engages automatically at
calibrated speeds. This may result in a slightly different
feeling or response during normal operation in the upper
gears. When the vehicle speed drops or during some acceler-
ations, the clutch automatically disengages.
NOTE:
The torque converter clutch will not engage until the trans -
mission fluid is warm [usually after 1 to 3 miles (2 to 5 km)
of driving]. Because the engine speed is higher when the
torque converter clutch is not engaged, it may seem as if the
transmission is not shifting properly when cold. This is
normal. The torque converter clutch will function normally
once the transmission is sufficiently warm.
Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear. For example, if you
set the transmission gear limit to 5 (fifth gear), the transmis -
sion will not shift above fifth gear, but will shift through the
lower gears normally. You can switch between DRIVE and ERS mode at any
vehicle speed. When the gear selector is in the DRIVE posi
-
tion, the transmission will operate automatically, shifting
between all available gears.
Moving the gear selector to the ERS position (beside DRIVE)
will activate ERS mode, display the current gear in the
instrument cluster, and set that gear as the top available gear.
Once in ERS mode, moving the gear selector forward (-) or
rearward (+) will change the top available gear, which will
be displayed in the instrument cluster.
To exit ERS mode, simply return the gear selector to the
DRIVE position.
NOTE:
To select the proper gear position for maximum deceleration
(engine braking), move the gear selector into the ERS posi -
tion, then simply press and hold it forward (-). The transmis -
sion will shift to the range from which the vehicle can best be
slowed down.
WARNING!
Do not downshift for additional engine braking on a
slippery surface. The drive wheels could lose their grip
and the vehicle could skid, causing a collision or
personal injury.
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 170
Page 183 of 350
180 STARTING AND OPERATING
The Camera Delay setting can be set to on/off in the rear
camera settings menu. When the vehicle is shifted out of
REVERSE and the Camera Delay is turned off, the rear
camera mode is exited and the navigation or audio screen
appears on display again.
When the transmission is shifted out of REVERSE, and
Camera Delay is activated in the menu screen, the camera
image will continue to be displayed for up to 10 seconds,
unless the speed of the vehicle is greater than 8 mph (13 km/h), the transmission is in PARK, or the ignition is placed in
the OFF position.
When displayed, static grid lines will illustrate the width of
the vehicle and will show separate zones that will help
indicate the distance to the rear of the vehicle. The following
table shows the approximate distances for each zone:
NOTE:
If snow, ice, mud, or any foreign substance builds up on the
camera lens, clean the lens, rinse with water, and dry with a
soft cloth. Do not cover the lens.
Zone
Distance To The Rear Of The
Vehicle
Red 0 - 1 ft (0 - 30 cm)
Yellow 1 ft - 3 ft (30 cm - 1 m)
Green 3 ft or greater (1 m or greater)WARNING!
Drivers must be careful when backing up even when
using the ParkView Rear Back Up Camera. Always check
carefully behind your vehicle, and be sure to check for
pedestrians, animals, other vehicles, obstructions, or
blind spots before backing up. You are responsible for
the safety of your surroundings and must continue to
pay attention while backing up. Failure to do so can
result in serious injury or death.
CAUTION!
• To avoid vehicle damage, ParkView should only be used as a parking aid. The ParkView camera is unable
to view every obstacle or object in your drive path.
• To avoid vehicle damage, the vehicle must be driven slowly when using ParkView to be able to stop in time
when an obstacle is seen. It is recommended that the
driver look frequently over his/her shoulder when
using ParkView.
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 180
Page 241 of 350
238 IN CASE OF EMERGENCY
NOTE:
Push the “ESC OFF” switch, to place the Electronic Stability
Control (ESC) system in “Partial Off” mode, before rocking
the vehicle. Refer to “Electronic Brake Control System” in
“Safety” for further information. Once the vehicle has been
freed, push the “ESC OFF” switch again to restore “ESC On”
mode.
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial towing service.
WARNING!
Fast spinning tires can be dangerous. Forces generated
by excessive wheel speeds may cause damage, or even
failure, of the axle and tires. A tire could explode and
injure someone. Do not spin your vehicle's wheels faster
than 30 mph (48 km/h) or for longer than 30 seconds
continuously without stopping when you are stuck and
do not let anyone near a spinning wheel, no matter what
the speed.
CAUTION!
• When “rocking” a stuck vehicle by shifting between DRIVE and REVERSE, do not spin the wheels faster
than 15 mph (24 km/h), or drivetrain damage may
result.
• Revving the engine or spinning the wheels too fast may lead to transmission overheating and failure. It can also damage
the tires. Do not spin the wheels above 30 mph (48 km/h)
while in gear (no transmission shifting occurring).
Towing Condition Wheel OFF The Ground ALL MODELS
Flat Tow NONENOT ALLOWED
Wheel Lift Or Dolly Tow Front
OK
Rear NOT ALLOWED
Flatbed ALLBEST METHOD
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 238
Page 242 of 350
IN CASE OF EMERGENCY 239
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other equip-
ment designed for this purpose, following equipment manu-
facturer’s instructions. Use of safety chains is mandatory.
Attach a tow bar or other towing device to main structural
members of the vehicle, not to bumpers or associated
brackets. State and local laws regarding vehicles under tow
must be observed.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode.
If the ignition key is unavailable, or the vehicle's battery is
discharged, refer to “Gear Selector Override” in this section
for instructions on shifting the transmission out of PARK (P)
for towing. The manufacturer recommends towing your vehicle with all
four wheels OFF the ground using a flatbed.
If flatbed equipment is not available, this vehicle must be
towed with the front wheels OFF the ground (using a towing
dolly, or wheel lift equipment with the front wheels raised).
CAUTION!
• Do not use sling type equipment when towing. Vehicle damage may occur.
• When securing the vehicle to a flat bed truck, do not attach to front or rear suspension components. Damage
to your vehicle may result from improper towing.
CAUTION!
Towing this vehicle in violation of the above
requirements can cause severe transmission damage.
Damage from improper towing is not covered under the
New Vehicle Limited Warranty.
6
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 239
Page 258 of 350
SERVICING AND MAINTENANCE 255
(Continued)
To minimize the possibility of catalytic converter damage:
• Do not interrupt the ignition when the transmission is ingear and the vehicle is in motion.
• Do not try to start the vehicle by pushing or towing the vehicle.
• Do not idle the engine with any ignition components disconnected or removed, such as when diagnostic testing,
or for prolonged periods during very rough idle or
malfunctioning operating conditions.
Cooling System
Engine Coolant Checks
Check the engine coolant (antifreeze) protection every
12 months (before the onset of freezing weather, where
applicable). If the engine coolant (antifreeze) is dirty, the
system should be drained, flushed, and refilled with fresh
OAT coolant (conforming to MS.90032) by an authorized
dealer. Check the front of the A/C condenser for any accu-
mulation of bugs, leaves, etc. If dirty, clean by gently
spraying water from a garden hose vertically down the face
of the condenser.
Check the engine cooling system hoses for brittle rubber,
cracking, tears, cuts, and tightness of the connection at the
coolant recovery bottle and radiator. Inspect the entire
system for leaks. DO NOT REMOVE THE COOLANT PRES -
SURE CAP WHEN THE COOLING SYSTEM IS HOT.
WARNING!
• You or others can be badly burned by hot engine coolant (antifreeze) or steam from your radiator. If you
see or hear steam coming from under the hood, do not
open the hood until the radiator has had time to cool.
Never open a cooling system pressure cap when the
radiator or coolant bottle is hot.
• Keep hands, tools, clothing, and jewelry away from the radiator cooling fan when the hood is raised. The fan
starts automatically and may start at any time, whether
the engine is running or not.
• When working near the radiator cooling fan, discon -
nect the fan motor lead or turn the ignition to the OFF
mode. The fan is temperature controlled and can start at
any time the ignition is in the ON mode.
WARNING! (Continued)
7
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 255