RAM PROMASTER CITY 2021 Owners Manual

IN CASE OF EMERGENCY199
3. Turn the handle on the jack screw to the
right until the jack head is properly engaged
in the described location. Do not raise the
vehicle until you are sure the jack is
securely engaged.
4. Raise the vehicle by turning the jack screw to the right until the tire just clears the
surface and enough clearance is obtained
to install the spare tire. Minimum tire lift
provides maximum stability.
5. Remove the wheel lug bolts. For vehicles with wheel covers, remove the cover from
the wheel by hand. Do not pry the wheel
cover off. Then pull the wheel off the hub. 6. Install the spare tire. Lightly tighten the
wheel lug bolts using the bolt install wrench.

Mounting Spare Tire Installing Spare Tire

7. Lower the vehicle by turning the jack screw to the left Ú page 255.
8. Lower the jack to its fully-closed position.
WARNING!
Raising the vehicle higher than necessary can
make the vehicle less stable. It could slip off
the jack and hurt someone near it. Raise the
vehicle only enough to remove the tire.
WARNING!
To avoid the risk of forcing the vehicle off the
jack, do not fully tighten the wheel bolts until
the vehicle has been lowered. Failure to
follow this warning may result in serious
injury.
CAUTION!
Be sure to mount the spare tire with the valve
stem facing outward. The vehicle could be
damaged if the spare tire is mounted
incorrectly.
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200IN CASE OF EMERGENCY
9. Stow the cable and wheel spacer before
driving the vehicle Ú page 200.
10. Stow the jack and tools under the driver’s seat.
11. Check the spare tire pressure as soon as possible. Correct the tire pressure, as
required.
12. When you place the spare tire back on the winch or if you carry the tire in need of repair
on the winch, always check that the tire is
properly secured under the vehicle by
pushing on the stowed tire under the rear
fascia/bumper at the back of the vehicle. If
the tire has motion when pushed, use the
tools to re-tighten the winch until a loud
click is heard.
Vehicles With Alloy Wheels
For stowing a damaged tire on vehicles with
alloy wheels, remove the adapter bracket and
bolts from the storage bag in the glove
compartment and follow the steps below:

1. Take the adapter and fit the plastic spacer between the spring and the flange of the
bracket (The adapter bracket is sold
separately through the dealer).

Adapter/Spacer
2. The plastic fin must be directed downwards
and perfectly coincide with the flange cut
part; fit the bracket in the adapter, fold the
bracket up and secure it to the adapter with
the fastening knob.

Adapter/Bracket
WARNING!
A loose tire or jack thrown forward in a
collision or hard stop could endanger the
occupants of the vehicle. Always stow the jack
parts and the spare tire in the places
provided. Have the deflated (flat) tire repaired
or replaced immediately.
1 — Adapter
2 — Plastic Spacer
1 — Adapter
2 — Fastening Knob

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IN CASE OF EMERGENCY201
3. Position the tire vertically and lay the
mounted adapter on the inner part of the
rim, using the supplied bolts fasten the
wheel to the adapter using the bolt install
wrench.

Alloy Wheel Mounting

4. Tighten the bolts with the wrench handle.
5. Rotate the winch mechanism clockwise until the wheel is properly stowed under the
vehicle and until the wench makes three
audible noises. 6. Reach underneath and shake tire by hand
to confirm that it is secure. The tire should
not move. If the tire is still loose and/or
three audible noises are not heard, place
and secure damaged wheel into the vehicle
and seek dealer assistance for the winch
mechanism.
This is for temporary use only.
Vehicles Equipped With Wheel Covers

1. Mount the road tire on the axle.

2. To ease the installation process for steel wheels with wheel covers, install two wheel
bolts on the wheel. Install the wheel bolts
with the threaded end of the bolt toward the
wheel. Lightly tighten the wheel bolts.
Tire And Wheel Cover Or Center Cap

3. Align the valve notch in the wheel cover with the valve stem on the wheel. Install the
cover by hand, snapping the cover over the
two wheel bolts. Do not use a hammer or
excessive force to install the cover.1 — Valve Stem
2 — Valve Notch
3 — Wheel Bolt
4 — Wheel Cover
5 — Road Wheel
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202IN CASE OF EMERGENCY
4. Install the remaining wheel bolts with the
threaded end of the wheel bolt toward the
wheel. Lightly tighten the wheel bolts.
5. Lower the vehicle to the ground by turning the jack handle counterclockwise.
6. Finish tightening the wheel bolts. Push down on the wrench while holding at the
end of the handle for increased leverage.
Tighten the wheel bolts in a star pattern
until each wheel bolt has been tightened
twice Ú page 255.
7. After 25 miles (40 km) check the wheel bolt torque with a torque wrench to ensure that
all wheel bolts are properly seated against
the wheel.TIRE SERVICE KIT — IF EQUIPPED
Small punctures up to ¼ inch (6 mm) in the tire
tread can be sealed with Tire Service Kit.
Foreign objects (e.g., screws or nails) should not
be removed from the tire. Tire Service Kit can be
used in outside temperatures down to
approximately -4°F (-20°C).
This kit will provide a temporary tire seal,
allowing you to drive your vehicle up to
100 miles (160 km) with a maximum speed of 50 mph (80 km/h).
Tire Service Kit Storage
The Tire Service Kit is located under the
passenger seat.

Tire Service Kit Storage

Tire Service Kit Usage
If a tire is punctured, you can make a first
emergency repair using the Tire Service Kit
located under the passenger seat.
Tire punctures of up to 1/4 inch (6 mm) can be
repaired; the kit can be used in all weather
conditions. Do not remove the foreign object
from the punctured tire, i.e., screw or nail.
Remove the Tire Service Kit from the vehicle,
take it out from the bag and place it near the
punctured tire. Screw the clear flexible filling
tube to the tire valve.
Tire Service Kit Components

WARNING!
To avoid the risk of forcing the vehicle off the
jack, do not fully tighten the wheel bolts until
the vehicle has been lowered. Failure to
follow this warning may result in serious
injury.
1 — Power Button
2 — Pressure Gauge
3 — Sealant Bottle
4 — Sealant Hose (Clear)
5 — Air Pump Hose (Black)

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(Continued)
Insert the power plug into the vehicle power
outlet socket. Start the vehicle engine.
Push the Tire Service Kit power button on. The
electric compressor will be turned on, sealant
and air will inflate the tire.
Minimum 26 psi (1.8 bar) of pressure should be
reached within 20 minutes. If the pressure has
not been reached, turn off and remove the Tire
Service Kit, drive the vehicle 30 feet
(10 meters) back and forth, to better distribute
the sealant inside the tire.
Attach the clear flexible filling tube of the
compressor directly to the tire valve and repeat
the inflation process.
When the correct pressure has been reached,
start driving the vehicle to uniformly distribute
the sealant inside the tire. After 10 minutes,
stop and check the tire pressure. If the pressure
is below 19 psi (1.3 bar), do not drive the
vehicle, as the tire is too damaged, contact the
nearest authorized dealer.WARNING!
Do not attempt to seal a tire on the side of
the vehicle closest to traffic. Pull far enough
off the road to avoid the danger of being hit
when using the Tire Service Kit.
Do not use Tire Service Kit or drive the
vehicle under the following circumstances:
If the puncture in the tire tread is
approximately 1/4 inch (6 mm) or
larger.
If the tire has any sidewall damage.
If the tire has any damage from driving
with extremely low tire pressure.
If the tire has any damage from driving
on a flat tire.
If the wheel has any damage.
If you are unsure of the condition of the
tire or the wheel.
Keep Tire Service Kit away from open
flames or heat source.
A loose Tire Service Kit thrown forward in a
collision or hard stop could endanger the
occupants of the vehicle. Always stow the
Tire Service Kit in the place provided.
Failure to follow these warnings can result
in injuries that are serious or fatal to you,
your passengers, and others around you.
Take care not to allow the contents of Tire
Service Kit to come in contact with hair,
eyes, or clothing. Tire Service Kit sealant is
harmful if inhaled, swallowed, or absorbed
through the skin. It causes skin, eye, and
respiratory irritation. Flush immediately
with plenty of water if there is any contact
with eyes or skin. Change clothing as soon
as possible, if there is any contact with
clothing.
Tire Service Kit Sealant solution contains
latex. In case of an allergic reaction or rash,
consult a physician immediately. Keep Tire
Service Kit out of reach of children. If swal -
lowed, rinse mouth immediately with plenty
of water and drink plenty of water. Do not
induce vomiting! Consult a physician imme -
diately.
WARNING! (Continued)
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204IN CASE OF EMERGENCY
If the pressure is at 19 psi (1.3 bar) or above
repeat the inflation process to reach the correct
tire pressure and continue driving.
Peel off the warning label from the bottle and
place it on the dashboard as a reminder to the
driver that a tire has been treated with Tire
Service Kit. NOTE:
Replace the sealant canister prior to the expira-
tion date at an authorized dealer.

Tire Service Kit Sealant Canister

JUMP STARTING
If your vehicle has a discharged battery, it can
be jump started using a set of jumper cables
and a battery in another vehicle or by using a
portable battery booster pack. Jump starting
can be dangerous if done improperly, so please
follow the procedures in this section carefully.
NOTE:
When using a portable battery booster pack,
follow FCA US LLC operating instructions and
precautions.
WARNING!
Tire Service Kit is not a permanent flat tire
repair. Have the tire inspected and repaired
or replaced after using Tire Service Kit. Do
not exceed 50 mph (80 km/h) until the tire is
repaired or replaced. Failure to follow this
warning can result in injuries that are serious
or fatal to you, your passengers, and others
around you. Have the tire checked as soon as
possible at an authorized dealer.
WARNING!
The metal end fitting from Power Plug may get
hot after use, so it should be handled
carefully.
WARNING!
Store the sealant canister in its special
compartment, away from sources of heat.
Failure to follow this WARNING may result in
sealant canister rupture and serious injury or
death.
WARNING!
Do not attempt jump starting if the battery is
frozen. It could rupture or explode and cause
personal injury.
CAUTION!
Do not use a portable battery booster pack or
any other booster source with a system
voltage greater than 12 Volts or damage to
the battery, starter motor, alternator or
electrical system may occur.

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Preparations For Jump Starting
The battery in your vehicle is located in the front
of the engine compartment, behind the left
headlight assembly.

Battery Location

NOTE:
The positive battery post is covered with a
protective cap. Press on tabs, then lift up on the
cap to gain access to the positive battery post.
Positive Battery Post Protective Cap
Positive Battery Post Location
WARNING!
Take care to avoid the radiator cooling fan
whenever the hood is raised. It can start
anytime the ignition switch is ON. You can
be injured by moving fan blades.
Remove any metal jewelry such as rings,
watch bands and bracelets that could
make an inadvertent electrical contact. You
could be seriously injured.
Batteries contain sulfuric acid that can
burn your skin or eyes and generate
hydrogen gas which is flammable and
explosive. Keep open flames or sparks
away from the battery.
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206IN CASE OF EMERGENCY
See below steps to prepare for jump starting:

1. Apply the parking brake, shift the
automatic transmission into PARK (P) and
turn the ignition to STOP.

2. Turn off the heater, radio, and all electrical accessories.
3. If using another vehicle to jump-start the battery, park the vehicle within the jumper
cables reach, apply the parking brake and
make sure the ignition is OFF.
Jump Starting Procedure

Jumper Cable Connections

Connecting The Jumper Cables

1. Connect the positive
(+) end of the jumper
cable to the positive (+)
post of the
discharged vehicle.

2. Connect the opposite end of the positive (+)
jumper cable to the positive (+) post of the
booster battery.
3. Connect the negative (-) end of the jumper
cable to the negative (-) post of the booster
battery. 4. Connect the opposite end of the negative
(-)
jumper cable to a good engine ground
(exposed metal part of the discharged
vehicle’s engine) away from the battery and
the fuel injection system.
5. Start the engine in the vehicle that has the booster battery, let the engine idle a few
minutes, and then start the engine in the
vehicle with the discharged battery.
6. Once the engine is started, follow the disconnecting procedure below.
WARNING!
Do not allow vehicles to touch each other as
this could establish a ground connection and
personal injury could result.
WARNING!
Failure to follow this jump starting procedure
could result in personal injury or property
damage due to battery explosion.
CAUTION!
Failure to follow these procedures could
result in damage to the charging system of
the booster vehicle or the discharged vehicle.
WARNING!
Do not connect the jumper cable to the
negative (-) post of the discharged battery.
The resulting electrical spark could cause the
battery to explode and could result in
personal injury. Only use the specific ground
point, do not use any other exposed metal
parts.

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Disconnecting The Jumper Cables

1. Disconnect the negative
(-)
end of the
jumper cable from the engine ground of
the vehicle with the discharged battery.
2. Disconnect the opposite end of the negative (-) jumper cable from the
negative (-) post of the booster battery.

3. Disconnect the positive (+) end of the
jumper cable from the positive (+) post of
the booster battery.

4. Disconnect the opposite end of the positive (+) jumper cable from the
positive (+) post of the vehicle with the
discharged battery.

If frequent jump starting is required to start your
vehicle you should have the battery and
charging system inspected at an authorized
dealer.
IF YOUR ENGINE OVERHEATS
If the vehicle is overheating, it will need to be
serviced by an authorized dealer.
In any of the following situations, you can
reduce the potential for overheating by taking
the appropriate action.
On the highways — slow down.
In city traffic — while stopped, place the trans -
mission in NEUTRAL (N), but do not increase
the engine idle speed while preventing
vehicle motion with the brakes. NOTE:
There are steps that you can take to slow down
an impending overheat condition:
If your Air Conditioner (A/C) is on, turn it off.
The A/C system adds heat to the engine
cooling system and turning the A/C off can
help remove this heat.
You can also turn the temperature control to
maximum heat, the mode control to floor and
the blower control to high. This allows the
heater core to act as a supplement to the
radiator and aids in removing heat from the
engine cooling system.
CAUTION!
Accessories plugged into the vehicle power
outlets draw power from the vehicle’s battery,
even when not in use (i.e., cellular devices,
etc.). Eventually, if plugged in long enough
without engine operation, the vehicle’s
battery will discharge sufficiently to degrade
battery life and/or prevent the engine from
starting.
WARNING!
You or others can be badly burned by hot
engine coolant (antifreeze) or steam from
your radiator. If you see or hear steam coming
from under the hood, do not open the hood
until the radiator has had time to cool. Never
try to open a cooling system pressure cap
when the radiator or coolant bottle is hot.7

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208IN CASE OF EMERGENCY
IGNITION KEY REMOVAL OVERRIDE
This vehicle is equipped with a Key Ignition Park
Interlock which requires the transmission to be
in PARK (P) before the ignition switch can be
turned to the OFF/LOCK (key removal) position.
To remove the key manually, proceed as
follows:

1. Firmly apply the parking brake.

2. Remove the Allen Key located in the rear
cargo area, in the tool bag (if equipped) or
on the left side in the cargo box.
3. Unlock the steering column, pull the tilt/ telescoping control handle down. 4. Pull the steering wheel outward until it is in
the end of the travel position, then lock the
steering column in position, push the
control handle up until fully engaged.
5. Using the Allen Key, undo the lower steering column cover screws, and remove the lower
cover.

Lower Steering Column Screw Locations

6. Pull the release tab downwards using one hand and with the other one remove the
key, sliding it outwards.
Release Tab Location

7. Once the key is removed, reinstall the steering column cover.
CAUTION!
Driving with a hot cooling system could
damage your vehicle. If the temperature
gauge reads HOT (H), pull over and stop the
vehicle. Idle the vehicle with the air
conditioner turned off until the pointer drops
back into the normal range. If the pointer
remains on HOT (H), and you hear continuous
chimes, turn the engine off immediately and
call for service.
CAUTION!
It is advisable to contact an authorized dealer
to have the reinstall procedure carried out. If
you would like to proceed in performing the
reinstall procedure special attention must be
paid to the correct coupling of the clips.
Otherwise damage to the cover or noise
might be heard due to incorrect fastening of
the lower cover.

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