RAM PROMASTER CITY 2021 Owners Manual

IN CASE OF EMERGENCY209
GEAR SELECTOR OVERRIDE
If a malfunction occurs and the gear selector
cannot be moved out of the PARK (P) position,
you can use the following procedure to
temporarily move the gear selector:

1. Turn the engine OFF.

2. Firmly apply the parking brake.
3. Using a screwdriver or similar tool, carefully
separate the gear selector boot from the
center console.

Gear Selector Boot Location

4. Press and maintain firm pressure on the brake pedal. 5. Insert a small screwdriver or a similar tool
into the gear selector override access hole
(at the right front corner of the gear selector
assembly), then push and hold the override
release lever down. While holding the
override release lever down, push the lock
button on the gear selector and move the
gear selector to the NEUTRAL (N) position.

Gear Selector Override Access Hole

6. The vehicle may then be started in NEUTRAL (N).
7. Reinstall the gear selector boot.
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or
snow, it can often be moved using a rocking
motion. Turn the steering wheel right and left to
clear the area around the front wheels. Push
and hold the lock button on the gear selector.
Then shift back and forth between DRIVE (D)
and REVERSE (R), while gently pressing the
accelerator. Use the least amount of
accelerator pedal pressure that will maintain
the rocking motion, without spinning the wheels
or racing the engine.
NOTE:
Shifts between DRIVE (D) and REVERSE (R) can
only be achieved at wheel speeds of 5 mph
(8 km/h) or less. Whenever the transmission
remains in NEUTRAL (N) for more than two
seconds, you must press the brake pedal to
engage DRIVE (D) or REVERSE (R).
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210IN CASE OF EMERGENCY
NOTE:
Push the ESC OFF switch, to place the Electronic
Stability Control (ESC) system in Partial Off
mode, before rocking the vehicle Ú page 146.
Once the vehicle has been freed, push the ESC
OFF switch again to restore ESC On mode.
WARNING!
Fast spinning tires can be dangerous. Forces
generated by excessive wheel speeds may
cause damage, or even failure, of the axle
and tires. A tire could explode and injure
someone. Do not spin your vehicle's wheels
faster than 30 mph (48 km/h) or for longer than 30 seconds continuously without
stopping when you are stuck and do not let
anyone near a spinning wheel, no matter
what the speed.
CAUTION!
Racing the engine or spinning the wheels may
lead to transmission overheating and failure.
Allow the engine to idle with the transmission
in NEUTRAL for at least one minute after
every five rocking-motion cycles. This will
minimize overheating and reduce the risk of
transmission failure during prolonged efforts
to free a stuck vehicle.
CAUTION!
When “rocking” a stuck vehicle by shifting
between DRIVE and REVERSE, do not spin
the wheels faster than 15 mph (24 km/h), or drivetrain damage may result.
Revving the engine or spinning the wheels
too fast may lead to transmission over -
heating and failure. It can also damage the
tires. Do not spin the wheels above 30 mph
(48 km/h) while in gear (no transmission
shifting occurring).

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IN CASE OF EMERGENCY211
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled vehicle using a commercial towing service.
Proper towing or lifting equipment is required to
prevent damage to your vehicle. Use only tow
bars and other equipment designed for this
purpose, following equipment manufacturer’s
instructions. Use of safety chains is mandatory.
Attach a tow bar or other towing device to main
structural members of the vehicle, not to
fascia/bumpers or associated brackets. State
and local laws regarding vehicles under tow
must be observed. If you must use the accessories (wipers,
defrosters, etc.) while being towed, the ignition
must be in the ON/RUN mode.
If the ignition key is unavailable, or the vehicle's
battery is discharged, for instructions on
shifting the transmission out of PARK (P) for
towing Ú
page 209.
Towing Condition
Wheel OFF The Ground ALL MODELS
Flat Tow NONENOT ALLOWED
Wheel Lift Or Dolly Tow Front
OK
Rear NOT ALLOWED
Flatbed ALLBEST METHOD
CAUTION!
Do not use sling type equipment when
towing. Vehicle damage may occur.
When securing the vehicle to a flat bed
truck, do not attach to front or rear suspen-
sion components. Damage to your vehicle
may result from improper towing.
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212IN CASE OF EMERGENCY
FCA US LLC recommends towing your vehicle
with all four wheels OFF the ground using a
flatbed.
NOTE:
If flatbed equipment is not available, this
vehicle must be towed with the front wheels
OFF the ground (using a towing dolly, or wheel
lift equipment with the front wheels raised).ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS)
This vehicle is equipped with an Enhanced
Accident Response System.
This feature is a communication network that
takes effect in the event of an impact. Detailed
information can be found on Ú page 168.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an Event Data
Recorder (EDR). The main purpose of an EDR is
to record data that will assist in understanding
how a vehicle’s systems performed under
certain crash or near crash-like situations, such
as an air bag deployment or hitting a road
obstacle. Detailed information can be found on
Úpage 169.
CAUTION!
Towing this vehicle in violation of the above
requirements can cause severe transmission
damage. Damage from improper towing is not
covered under the New Vehicle Limited
Warranty.

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IN CASE OF EMERGENCY213
BULB REPLACEMENT
Replacement Bulbs
NOTE:
See an Authorized Dealer for LED bulb replacement.
Interior Bulbs
Lamps Bulb Number
Front Courtesy Lamps C10W
Rear Courtesy Lamps C10W
Luggage Lamp C5W
Exterior Bulbs
Lamps Bulb Number
Front Low Beam Headlamp H11
Front High Beam Headlamps HB3
Front Side Marker Lamps LED (Serviced at an Authorized Dealer)
Front Parking/Daytime Running Lamps W21W
Front Turn Signal Lamps WY21W
Rear Stop Lamp P21W
Rear Turn Signal Lamps PY21W
Rear Tail Lamps P21/5W
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214IN CASE OF EMERGENCY
Replacing Exterior Bulbs
Headlamps
See below steps to replace:

1. Remove the plastic cap from the back of
the headlamp housing.

2. Rotate the bulb counterclockwise.
3. Remove the bulb and replace as needed.
4. Install the bulb and rotate clockwise to lock in place.
5. Reinstall the plastic cap.
Front Turn Signal Lamps
See below steps to replace:

1. Remove the cap from the back of the outer upper headlamp housing.

2. Rotate the bulb counterclockwise and remove.
3. Install the bulb into socket.
4. Rotate the bulb/socket clockwise into the lamp locking it in place.
5. Reinstall the plastic cap.
Parking And Daytime Running Lights
See below steps to replace:

1. Remove the cap from the back of the outer lower headlamp housing.

2. Rotate the bulb counterclockwise and remove.
3. Install the bulb into socket, and rotate bulb/ socket clockwise into lamp locking it in
place.
4. Reinstall the plastic cap.
Rear Side Marker Lamps
LED (Serviced at an Authorized Dealer)
Center Mount Brake Lamp W5W
Reverse Light W16W
Front Fog Lamps H11
NOTE:
Numbers refer to commercial bulb types that can be purchased from an authorized dealer. If a bulb needs to be replaced visit an authorized dealer
or refer to the applicable Service Manual.
Exterior Bulbs
Lamps Bulb Number

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IN CASE OF EMERGENCY215
Front/Rear Side Marker Lamps
See below steps to replace:
The front/rear side marker lamps are LED and
not serviced separately. See an authorized
dealer for replacement of these lights.
Rear Tail, Stop, Backup And Turn Signal
Lamps
The rear light clusters contain taillight, brake
light, direction indicator and reverse/rear fog
light bulbs. To access the light clusters, see
below steps to replace:

1. Open the rear doors.

2. Remove the screws and remove the tail
lamp assembly.
3. Remove the screws and separate the backplate from the lamp housing.
4. Remove the tail, stop, or turn signal bulbs by pushing them slightly and turning counter -
clockwise.
5. Remove the backup lamp bulb by pulling straight out.
6. Replace lamps as required and reinstall lamp. The bulbs are arranged inside the light cluster
as follows:
Third Brake Light (Center Mount)
See below steps to replace:

1. For versions with tailgate, loosen the two
fastening screws and extract the cluster.

2. For versions with swing doors, remove rubber plugs, remove retaining tabs and
extract the cluster.
3. For versions with high roof and swing doors, remove the pressure-fit plastic guard and
rubber cap using a screwdriver, release the
retaining tags as shown in the figure and
remove the unit.
4. Remove the appropriate tabs and remove the bulb holder.
5. Remove the snap-fitted bulb and replace it.
License Plate Lights
See below steps to replace:

1. Disengage the holding tabs and remove the lens by lifting to the left.

2. Remove the bulbs by releasing them from the side contacts; insert the new bulbs and
make sure they are correctly clamped
between these contacts.
Replacing Interior Bulbs
Dome Lamp With Spot Lights
See below steps to replace:

1. Remove dome lamp by depressing the tabs, using a suitable tool.

Dome Lamp Assembly

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216IN CASE OF EMERGENCY
2. Open protective cover.

Dome Lamp

3. Replace the bulbs releasing them from the side contacts making sure that the new
bulbs are correctly secured between the
contacts.
4. Close the protective cover and reposition it back into its housing, making sure that it
locks into place.
Rear Roof Lamp
See below steps to replace:

1. Remove roof lamp by depressing the tabs, using a suitable tool.
Roof Lamp

2. Open the cover.

Roof Lamp (Reverse Side)
3. Replace the bulb releasing them from the
side contacts making sure that the new
bulbs are correctly secured between the
contacts.

Roof Lamp (Reverse Side)

4. Close the protective cover and reposition it back into its housing, making sure that it
locks into place.
1 — Protective Cover
2 — Bulbs
1 — Cover
1 — Bulb

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217
SERVICING AND MAINTENANCE
SCHEDULED SERVICING
Your vehicle is equipped with an automatic oil
change indicator system. The oil change
indicator system will remind you that it is time to
take your vehicle in for scheduled maintenance.
Based on engine operation conditions, the oil
change indicator message will illuminate. This
means that service is required for your vehicle.
Operating conditions such as frequent
short-trips, trailer tow, extended engine idle
time, extremely hot or cold ambient
temperatures will influence when the “Oil
Change Required” message is displayed.
Severe Operating Conditions can cause the
change oil message to illuminate as early as
3,500 miles (5,600 km) since last reset. Have
your vehicle serviced as soon as possible,
within the next 500 miles (805 km).
An authorized dealer will reset the oil change
indicator message after completing the
scheduled oil change. If a scheduled oil change
is performed by someone other than an
authorized dealer, to reset the message
Úpage 46. NOTE:
Under no circumstances should oil change
intervals exceed 10,000 miles (16,000 km),
350 hours of engine run time or 12 months,
whichever comes first. The 350 hours of engine
run or idle time is generally only a concern for
fleet customers.
Severe Duty All Models
Vehicles that are operated in a dusty and
off-road environment, or predominately at idle
or very low engine RPM are known as Severe
Duty vehicles. It is recommended that you
change Engine Oil at 4,000 miles (6,500 km) or
350 hours of engine run time.
Once A Month Or Before A Long Trip:
Check engine oil level.
Check windshield washer fluid level.
Check tire pressure and look for unusual
wear or damage. Rotate tires at the first sign
of irregular wear, even if it occurs before the
oil indicator system turns on.
Check the fluid levels of the coolant reservoir
and brake master cylinder, fill as needed.
Check function of all interior and exterior
lights.
Maintenance Plan
Refer to the maintenance schedule for the
required maintenance intervals. More frequent
maintenance may be needed in severe
conditions, such as dusty areas and very short
trip driving. In some extreme conditions,
additional maintenance not specified in the
maintenance schedule may be required.
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218SERVICING AND MAINTENANCE
At Every Oil Change Interval As Indicated By Oil Change Indicator System:
Change oil and filter
Rotate the tires
Rotate at the first sign of irregular wear, even if it occurs before the oil indicator system turns on
Inspect battery and clean and tighten terminals as required
Inspect the CV/Universal joints
Inspect brake pads, shoes, rotors, drums, hoses, lines and park brake
Inspect engine cooling system protection and hoses
Inspect exhaust system
Inspect engine air cleaner if using in dusty or off-road conditions
Inspect and replace the Evaporative System Fresh Air Filter as necessary; replacement may be more frequent if vehicle is operated in extreme dusty
conditions

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