service RENAULT FLUENCE ZERO EMISSION 2012 1.G Owners Manual

connected services ................................................ (current page)
JauneNoirNoir texte
1.3
ENG_UD28730_3
Présentation (X38 - L38 électrique - Renault)
ENG_NU_914-4_L38e_Renault_1
electric vehicle: introduction (2/5)
Electric vehicles have special features,
but operate in a similar manner to con-
ventional vehicles.
The main difference in electric vehicles
is the exclusive use of electric energy
instead of fuel, as used in convention
vehicles.
We therefore recommend that you read
these instructions describing your elec-
tric vehicle carefully.
connected services(depending on vehicle)
Your electric vehicle has connected
services which enable it to determine
the charge status, among other things,
using mobile phones 7 or your compu-
ter 8. This information is also available
directly on the instrument panel 6 of
your vehicle.
For further information, please contact
an authorised dealer.
You can subscribe to a connected
service or extend it at any time by
consulting an authorised dealer.
67
8

»400 volt» electrical circuit .................................... (current page)
charging flap .......................................................... (current page)
electric vehicle important recommendations ............................ (current page)
traction battery ....................................................... (current page)
1.7
ENG_UD28908_4
Recommandations importantes (X38 - X61 électrique - L38 électriqu\
e - Renault)
ENG_NU_914-4_L38e_Renault_1
Important recommendations
imPOrt ANt recOmmeNDA tiONS
Please read these instructions carefully. Failure to follow these instructions may lead to a risk of fire, serious injury
or electric shock which may present a risk to life.
in the event of an accident or impact
In the event of an accident or an impact to the underside of the vehicle (e.g.: striking a post, raised kerb or other street furni-
ture), this may damage the electric circuit or the traction battery.
Have the vehicle checked by an authorised dealer.
Never touch the “400 volt” components or orange cables which are e\
xposed and visible inside or outside the vehicle.
In the event of serious damage to the traction battery, leaks may occur:
– never touch the liquids (fluids, etc.) coming from the traction battery;
– in the event of contact with the body, wash the affected area with plenty of water and consult a doctor as soon as possibl\
e.
In the event of an impact, even slight, against the charging flap and/or valve, have them checked by an authorised dealer as
soon as possible.
in the event of fire
In the event of fire, make everyone evacuate the vehicle immediately and contact the emergency services, informing them that
this is an electric vehicle.
Only use extinguishing agents ABC or BC that are permitted for use with electrical fires. Do not use water or other extinguish -
ing agents.
In the event of damage to the electrical circuit, please call an authori\
sed dealer.
All towing operations
Please refer to the information on “Towing, breakdowns” in Section 5.
Washing the vehicle
Never wash the engine compartment, the charging connection or the tracti\
on battery with a high-pressure jet.
This risks damaging the electric circuit.
Never wash the vehicle while it is charging.
risk of electric shock and a risk to life.

keys ...................................................... (up to the end of the DU)
children ................................................. (up to the end of the DU)
child safety ............................................ (up to the end of the DU)
locking the doors .................................. (up to the end of the DU)
1.15
ENG_UD21527_3
Télécommande à radiofréquence : généralités (L38 -\
X38 - Renault)
ENG_NU_914-4_L38e_Renault_1
Key, radio frequency remote control: general information, use, deadlocking
KeY/rADiO FreqUeNcY remOte cONtrOl: general information
41
2
3
5
radio frequency remote
control operating range
This varies according to the surround-
ings: please take care not to lock or
unlock the doors by inadvertently press-
ing the buttons on the remote control.
interference
The presence of certain objects (metal
objects, mobile telephones, or an area
with strong electromagnetic radiation,
etc.) close to the key may create inter-
ference and affect the operation of the
system.
radio frequency remote
control
1 Locking the doors and tailgate.
2 Unlocking the doors and tailgate.
3 Driver’s door and ignition key.
4 To release the key from its hous -
ing, press button 4 . It will be re -
leased automatically.
To reinsert it in its housing, press
button 4 and guide the key into the
storage position.
5 Unlocking/Locking the boot only.
The key must not be used for any
function other than those described
in the handbook (removing the cap
from a bottle, etc.).
For replacement, or if you
require an additional remote
control
If you lose your remote control or
require another, you can obtain one
from an approved Dealer.
If a remote control is replaced, it
will be necessary to take the vehi -
cle and all of its remote controls to
an approved Dealer to initialise the
system.
You may use up to four remote con-
trol units per vehicle.
remote control unit failure
Make sure that the correct battery
type is being used, and that the
battery is in good condition and in -
serted correctly. These batteries
have a service life of approximately
two years.
Refer to the information on “Radio
frequency remote control: Batteries”
in Section 5.
Advice
Avoid leaving the remote control in
hot, cold or humid areas.

trip computer and warning system........(up to the end of the DU)
control instruments ............................... (up to the end of the DU)
indicators: instrument panel ............................. (up to the end of the DU)
instrument panel ................................... (up to the end of the DU)
warning lights ........................................ (up to the end of the DU)
instrument panel messages ..................(up to the end of the DU)
1.59
ENG_UD23015_2
Ordinateur de bord : généralités (L38 électrique - Renault)\
ENG_NU_914-4_L38e_Renault_1
Trip computer
triP cOmPUter: general information (1/2)
t rip computer 1
Depending on the vehicle, this includes
the following functions:
– distance travelled;
– journey parameters;
– information messages;
– operating fault messages (con -
nected to the warning light
©);
– warning messages (connected to the
® warning light);
– vehicle settings customisation menu.
All these functions are described on the
following pages.
Display selection keys 2
and 3
Scroll through the following information
upwards (key 2) or downwards (key 3)
by pressing briefly and successively
(the display depends on the vehicle
equipment and country).
a) total mileage and trip mileage re -
corder;
b) journey parameters:
– total energy consumption since
the last reset;
– average energy consumption;
– current energy consumption;
– total energy consumption since
the vehicle first entered into serv-
ice;
– estimated range;
– distance travelled;
– average speed.
c) mileage before service;
e) vehicle settings customisation menu;
f) trip log, operating faults and informa-
tion message readout.
3
2
1

1.62
ENG_UD25303_2
Ordinateur de bord : paramètres de voyage (L38 électrique - Renau\
lt)
ENG_NU_914-4_L38e_Renault_1
Jaune NoirNoir texte
triP cOmPUter AND WArNiNg SYStem: journey parameters (2/4)
examples of selectionsinterpreting the display selected
Range
estimated range with remaining energy.
Value estimated based on average energy usage over the last 125 miles
(200 km).
118 km
Distance
Distance travelled since the last reset.
522 km
Average
Average speed since the last reset.
The value is displayed after driving 400 metres.
48 km/h
Consumption
t otal energy usage since vehicle first entered service.
487 kWh
the display of information shown below DePeNDS ON the vehicle eqUiPmeNt AND cOUNtr
Y.

JauneNoirNoir texte
1.63
ENG_UD25303_2
Ordinateur de bord : paramètres de voyage (L38 électrique - Renau\
lt)
ENG_NU_914-4_L38e_Renault_1
triP cOmPUter AND WArNiNg SYStem: journey parameters (3/4)
examples of selectionsinterpreting the display selected
Service due in
c) Service interval.
Distance remaining until the next service (displayed in miles/kilome -
tres), then when the service nears, several scenarios are possible:
– distance/time remaining less than 900 miles (1,500 km) or one
month: the message “Service due in” is displayed accompanied by
the nearest term (distance or time);
– distance/time remaining 0 km/miles or service date reached: the
message “Service vehicle” is displayed accompanied by the
©
warning light.
The vehicle requires a service as soon as possible.
1936 km
resetting the display after the service in accordance with the maintenanc\
e schedule.
The service interval must only be reset after a service which complies with the recommendations in the maintenance schedule.
Special note: To reset the service interval, press and hold one of the display reset buttons for approximately 10 seconds until
the display shows the mileage permanently.
the display of information shown below DePeNDS ON the vehicle eqUiPmeNt AND cOUNtr
Y.

operating faults ..................................... (up to the end of the DU)
instrument panel messages ..................(up to the end of the DU)
trip computer and warning system ........(up to the end of the DU)
instrument panel ................................... (up to the end of the DU)
1.66
ENG_UD23102_1
Ordinateur de bord : messages d’anomalie de fonctionnement (L38 é\
lectrique - Renault)
ENG_NU_914-4_L38e_Renault_1
triP cOmPUter AND WArNiNg SYStem: operating fault messages
these appear with the © warning light and mean that you should drive very carefully to an authorised dealer as
soon as possible. if you fail to follow this recommendation, you risk damaging your vehicle\
.
They disappear when the display selection key is pressed or after several seconds and are stored in the computer log. The
© warning light stays on. Examples of operating fault messages are given \
in the following pages.
examples of messages interpreting the display selected
« check airbag » Indicates a fault in the restraint system in addition to the seat belts. In the event of an
accident, it is possible that they may not be triggered.
« elec. System to check » Indicates a fault on one of the pedal sensors or in the 12 V battery management
system.
« check braking system »Indicates wear or the need to check the braking system.
« Service required » Indicates that the system linked to the fast traction battery replacement should be
checked.
« elec. System to check » Indicates a fault in the traction system.
« Battery charge impossible » Indicates a fault on the traction battery recharge system.

environment .......................................... (up to the end of the DU)
2.7
ENG_UD25716_1
Environnement (sans marque) (X44 - X45 - X77 - X81 - X85 - X90 - X91 \
- X83 - X61 - TEST - X95 - J95 - R95 - F90 Ph2 - X33 - X47 - X43 - X38 - H79 - X62 - X32 -\
X09 -
ENG_NU_914-4_L38e_Renault_2
Environment
enVirOnMent
emissions
Your vehicle has been designed to
emit fewer greenhouse gases (CO2)
while in use, and therefore to consume
less fuel (eg. 140 g/km, equivalent to
5.3 l/100 km for a diesel vehicle).
Our vehicles are also equipped with a
particle filter system including a cata -
lytic converter, an oxygen sensor and
an active carbon filter (the latter pre -
vents vapour from the fuel tank being
released into the open air).
For certain diesel vehicles, this system
also has a particle filter to reduce the
volume of soot particles emitted.
Please make your own
contribution towards
protecting the environment
too
– Worn parts replaced in the course of
routine vehicle maintenance (vehi -
cle battery, oil filter, air filter, batter -
ies, etc.) and oil containers (empty or
filled with used oil) must be disposed
of through specialist organisations. –
At the end of the vehicle’s service
life, it should be sent to approved
centres to ensure that it is recycled.
– In all cases, comply with local legis -
lation.
recycling
Your vehicle is 85% recyclable and
95% recoverable.
To achieve these objectives, many of
the vehicle components have been de-
signed to enable them to be recycled.
The materials and structures have
been carefully designed to allow these
components to be easily removed and
reprocessed by specialist companies.
In order to preserve raw material re -
sources, this vehicle incorporates nu -
merous parts made from recycled plas-
tics or renewable materials (vegetable
or animal-derived materials such as
cotton or wool).
Your vehicle has been designed with
respect for the
environment in mind for
its entire service life: during production,
use and at the end of its life.
This commitment is illustrated by the of
the manufacturer eco² signature.Manufacture
Your vehicle has been manufactured at
a factory which complies with a policy
to reduce the environmental impact
on the surrounding areas (reduction of
water and energy consumption, visual
and noise pollution, atmospheric emis-
sions and waste water; sorting and re-
using waste).

tyre inflation kit...................................... (up to the end of the DU)
5.4
ENG_UD28764_1
Kit de gonflage des pneumatiques (L38 électrique - Renault)
ENG_NU_914-4_L38e_Renault_5
Jaune NoirNoir texte
Tyre inflation kit
TYrE INFLATION KIT (1/5)
The kit is only approved for
inflating the tyres of the ve-
hicle originally equipped
with the kit.
It must never be used to inflate
the tyres of another vehicle, or any
other inflatable object (rubber ring,
rubber boat, etc.).
Avoid spillage on skin when hand -
ling the repair liquid bottle. If drop -
lets do leak out, rinse them off with
plenty of water.
Keep the repair kit away from chil -
dren.
Do not dispose of the empty bottle
in the countryside. Return it to your
approved dealer or to a recycling or-
ganisation.
The bottle has a limited service
life which is indicated on its label.
Check the expiry date.
Contact an approved dealer to re -
place the inflation tube and repair
product bottle.
A
B
The kit repairs tyres when
tread A has been dam -
aged by objects smaller
than 4 mm. It cannot repair
all types of puncture, such as cuts
larger than 4 mm, or cuts in tyre
sidewall B.
Ensure also that the wheel rim is in
good condition.
Do not pull out the foreign body
causing the puncture if it is still in
the tyre.
Do not attempt to use the
inflation kit if the tyre has
been damaged as a result
of driving with a puncture.
You should therefore carefully check
the condition of the tyre sidewalls
before any operation.
Driving with underinflated, flat or
punctured tyres can be dangerous
and may make the tyre impossible
to repair.
This repair is temporary
A tyre which has been punctured
should always be inspected (and re-
paired, where possible) as soon as
possible by a specialist.
When taking a tyre which has been
repaired using this kit to be replaced,
you must inform the specialist.
When driving, vibration may be felt
due to the presence of the repair
product injected into the tyre.

towingbreakdown ...................................... (up to the end of the DU)
towing in the event of energy failure .......... (up to the end of the DU)
5.28
ENG_UD28878_1
Remorquage, dépannage (L38 électrique - Renault)
ENG_NU_914-4_L38e_Renault_5
Jaune NoirNoir texte
Towing/breakdown
TOWINg, BrEAKDOWN (1/3)
Choice of breakdown service
In the event of an energy fault
In the event of a fully discharged trac-
tion battery, any type of towing is per -
mitted: towing on a flatbed truck or
towing on the road using the tow eye
(please see following pages).
All other cases
Only towing on a flatbed truck is per-
mitted.
Before repairs, insert the key in the igni-
tion to unlock the steering column. Turn
it to position m.
The regulations in force for breakdown
recovery must always be observed.
Towing on a flatbed truck
Breakdown recovery must be per -
formed on a flat surface under all cir -
cumstances except where the vehicle
is immobilised following a full discharge
of the traction battery. In the event of a
total energy loss, please see the follow -
ing pages.