tow SATURN VUE 2009 Workshop Manual

5. Remove the disk (A) from the
retainer bolt. Turn the disk (A)
over and place it back on
the retainer bolt.
Return the disk back to its original
position after removing the at tire
from the spare tire compartment
and before storing the spare tire.
6. Place the wheel retainer bolt
onto the wheel stow rod and
tighten by turning it clockwise.
The compact spare is for temporary
use only. Replace the compact spare
tire with a full-size tire as soon as
possible.Compact Spare Tire
{CAUTION
Driving with more than one
compact spare tire at a time could
result in loss of braking and
handling. This could lead to a
crash and you or others could be
injured. Use only one compact
spare tire at a time.
The compact spare tire was fully
inated when the vehicle was
new, however, it can lose air after a
time. Check the ination pressure
regularly. It should be 60 psi
(414 kPa).
After installing the compact spare
on your vehicle, you should stop as
soon as possible and make sure
your spare tire is correctly inated.
The compact spare is intended to
perform well at speeds up to 50 mph
(80 km/h), so you can nish your tripand have your full-size tire repaired
or replaced where you want. Replace
your spare with a full-size tire as
soon as you can.
Notice:When the compact spare
is installed, do not take the vehicle
through an automatic car wash
with guide rails. The compact
spare can get caught on the rails
which can damage the tire, wheel
and other parts of the vehicle.
Do not use your compact spare on
other vehicles.
Do not mix your compact spare tire
or wheel with other wheels or tires.
Keep your spare tire and its wheel
together.
Notice:Tire chains will not t
the compact spare. Using them
can damage the vehicle and can
damage the chains too. Do not use
tire chains on the compact spare.
Service and Appearance Care 5-71
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Do not clean the vehicle using:
A knife or any other sharp object
to remove a soil from any interior
surface.
A stiff brush. It can cause damage
to the vehicle’s interior surfaces.
Heavy pressure or aggressive
rubbing with a cleaning cloth. Use
of heavy pressure can damage
the interior and does not improve
the effectiveness of soil removal.
Laundry detergents or
dishwashing soaps with
degreasers can leave residue
that streaks and attracts dirt. For
liquid cleaners, about 20 drops
per gallon (3.78 L) of water is a
good guide. Use only mild,
neutral-pH soaps.
Too much cleaner that saturates
the upholstery.
Organic solvents such as naptha,
alcohol, etc. that can damage the
vehicle’s interior.
Fabric/Carpet
Use a vacuum cleaner with a soft
brush attachment frequently to
remove dust and loose dirt. A
canister vacuum with a beater bar in
the nozzle may only be used on oor
carpet and carpeted oor mats. For
any soil, always try to remove it rst
with plain water or club soda. Before
cleaning, gently remove as much of
the soil as possible using one of the
following techniques:
For liquids: gently blot the
remaining soil with a paper towel.
Allow the soil to absorb into the
paper towel until no more can be
removed.
For solid dry soils: remove as
much as possible and then
vacuum.
To clean:
1. Saturate a lint-free, clean white
cloth with water or club soda.
2. Wring the cloth to remove excess
moisture.3. Start on the outside edge of the
soil and gently rub toward the
center. Continue cleaning, using
a clean area of the cloth each
time it becomes soiled.
4. Continue to gently rub the soiled
area until the cleaning cloth
remains clean.
5. If the soil is not completely
removed, use a mild soap
solution and repeat the cleaning
process that was used with
plain water.
If any of the soil remains, a
commercial fabric cleaner or spot
lifter may be necessary. When a
commercial upholstery cleaner or
spot lifter is to be used, test a small
hidden area for colorfastness rst.
If the locally cleaned area gives any
impression that a ring formation may
result, clean the entire surface.
After the cleaning process has been
completed, a paper towel can be
used to blot excess moisture from
the fabric or carpet.
Service and Appearance Care 5-73
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Weatherstrips
Silicone grease on weatherstrips will
make them last longer, seal better,
and not stick or squeak. Apply
silicone grease with a clean cloth.
During very cold, damp weather
frequent application may be required.
SeeRecommended Fluids and
Lubricants on page 6-13.
Washing Your Vehicle
The best way to preserve the
vehicle’s nish is to keep it clean
by washing it often.
Notice:Certain cleaners contain
chemicals that can damage the
emblems or nameplates on the
vehicle. Check the cleaning
product label. If it states that it
should not be used on plastic
parts, do not use it on the vehicle
or damage may occur and it would
not be covered by the warranty.Do not wash the vehicle in direct
sunlight. Use a car washing soap.
Do not use cleaning agents that are
petroleum based or that contain acid
or abrasives, as they can damage
the paint, metal or plastic on the
vehicle. Approved cleaning products
can be obtained from your dealer/
retailer. Follow all manufacturers’
directions regarding correct product
usage, necessary safety precautions
and appropriate disposal of any
vehicle care product.
Rinse the vehicle well, before
washing and after to remove all
cleaning agents completely. If they
are allowed to dry on the surface,
they could stain.
Dry the nish with a soft, clean
chamois or an all-cotton towel to
avoid surface scratches and
water spotting.High pressure car washes may
cause water to enter the vehicle.
Avoid using high pressure washes
closer than 12 inches (30 cm) to
the surface of the vehicle. Use of
power washers exceeding 1,200 psi
(8 274 kPa) can result in damage or
removal of paint and decals.
Cleaning Exterior
Lamps/Lenses
Use only lukewarm or cold water, a
soft cloth and a car washing soap to
clean exterior lamps and lenses.
Follow instructions underWashing
Your Vehicle on page 5-75.
Service and Appearance Care 5-75
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Finish Care
Occasional waxing or mild polishing
of the vehicle by hand may be
necessary to remove residue from
the paint nish. Approved cleaning
products can be obtained from your
dealer/retailer.
If the vehicle has a basecoat/
clearcoat paint nish, the clearcoat
gives more depth and gloss to the
colored basecoat. Always use waxes
and polishes that are non-abrasive
and made for a basecoat/clearcoat
paint nish.
Notice:Machine compounding
or aggressive polishing on a
basecoat/clearcoat paint nish
may damage it. Use only
non-abrasive waxes and polishes
that are made for a basecoat/
clearcoat paint nish on the
vehicle.
Foreign materials such as calcium
chloride and other salts, ice melting
agents, road oil and tar, tree sap,
bird droppings, chemicals fromindustrial chimneys, etc., can
damage the vehicle’s nish if they
remain on painted surfaces. Wash
the vehicle as soon as possible.
If necessary, use non-abrasive
cleaners that are marked safe for
painted surfaces to remove foreign
matter.
Exterior painted surfaces are
subject to aging, weather and
chemical fallout that can take their
toll over a period of years. To
help keep the paint nish looking
new, keep the vehicle garaged
or covered whenever possible.
Protecting Exterior Bright
Metal Parts
Bright metal parts should be cleaned
regularly to keep their luster.
Washing with water is all that is
usually needed. However, chrome
polish may be used on chrome or
stainless steel trim, if necessary.
Use special care with aluminum trim.
To avoid damaging protective
trim, never use auto or chrome
polish, steam or caustic soapto clean aluminum. A coating of
wax, rubbed to high polish, is
recommended for all bright metal
parts.
Windshield and Wiper
Blades
Clean the outside of the windshield
with glass cleaner.
Clean the rubber blades using a lint
free cloth or paper towel soaked with
windshield washer uid or a mild
detergent. Wash the windshield
thoroughly when cleaning the blades.
Bugs, road grime, sap, and a buildup
of vehicle wash/wax treatments may
cause wiper streaking. Replace the
wiper blades if they are worn or
damaged.
Wipers can be damaged by:
Extreme dusty conditions
Sand and salt
Heat and sun
Snow and ice, without proper
removal
5-76 Service and Appearance Care
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Aluminum Wheels
Notice:Chrome wheels and
other chrome trim may be
damaged if the vehicle is not
washed after driving on roads
that have been sprayed with
magnesium, calcium or sodium
chloride. These chlorides are
used on roads for conditions
such as ice and dust. Always
wash the vehicle’s chrome with
soap and water after exposure.
Notice:Using strong soaps,
chemicals, abrasive polishes,
cleaners, brushes, or cleaners
that contain acid on aluminum or
chrome-plated wheels, could
damage the surface of the
wheel(s). The repairs would not
be covered by the vehicle
warranty. Use only approved
cleaners on aluminum or
chrome-plated wheels.Keep the wheels clean using a soft
clean cloth with mild soap and
water. Rinse with clean water. After
rinsing thoroughly, dry with a soft
clean towel. A wax may then
be applied.
Notice:Using chrome polish on
aluminum wheels could damage
the wheels. The repairs would
not be covered by the vehicle
warranty. Use chrome polish on
chrome wheels only.
The surface of these wheels is
similar to the painted surface of the
vehicle. Do not use strong soaps,
chemicals, abrasive polishes,
abrasive cleaners, cleaners with
acid, or abrasive cleaning brushes
on them because the surface
could be damaged. Do not use
chrome polish on aluminum wheels.Notice:Driving the vehicle
through an automatic car wash
that has silicone carbide tire
cleaning brushes, could damage
the aluminum or chrome-plated
wheels. The repairs would not be
covered by the vehicle warranty.
Never drive a vehicle that has
aluminum or chrome-plated
wheels through an automatic car
wash that uses silicone carbide
tire cleaning brushes.
Tires
To clean the tires, use a stiff brush
with tire cleaner.
Notice:Using petroleum-based
tire dressing products on the
vehicle may damage the paint
nish and/or tires. When applying
a tire dressing, always wipe off
any overspray from all painted
surfaces on the vehicle.
Service and Appearance Care 5-77
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(g)Check system for interference or
binding and for damaged or missing
parts. Replace parts as needed.
Replace any components that have
high effort or excessive wear.
(h)Severe service is when the
vehicle is mainly driven under one
or more of these conditions:
In heavy city traffic where the
outside temperature regularly
reaches 90°F (32°C) or higher.
In hilly or mountainous terrain.
When doing frequent trailer
towing.
Uses such as found in taxi,
police, or delivery service.(i)Drain, flush, and refill cooling
system. This service can be
complex; you should have your
dealer/retailer perform this service.
See Engine Coolant on page 5-22 for
what to use. Inspect hoses. Clean
radiator, condenser, pressure cap,
and filler neck. Pressure test the
cooling system and pressure cap.
(j)A fluid loss in any vehicle system
could indicate a problem. Have
the system inspected and repaired
and the fluid level checked. Add
fluid if needed.
(k)Or every 12 months, whichever
occurs first. If you drive regularly
under dusty conditions, the filter may
require replacement more often.(l)If driving regularly under dusty
conditions, inspect the filter at each
engine oil change.
(m)Change the fluid the first
time the vehicle is serviced after
100,000 miles (166 000 km) and
when the vehicle is serviced after
each subsequent 50,000 miles
(83 000 km).
(n)Visually inspect belt for fraying,
excessive cracks, or obvious
damage. Replace belt if necessary.
Maintenance Schedule 6-9
ProCarManuals.com

GM Mobility
Reimbursement Program
This program, available to qualied
applicants, can reimburse you up to
$1,000 toward eligible aftermarket
driver or passenger adaptive
equipment you may require for your
vehicle such as hand controls,
wheelchair/scooter lifts, etc.
The offer is available for a limited
period of time from the date of
vehicle purchase/lease.For more details, or to determine
your vehicle’s eligibility, visit
your Saturn retailer or call the
Saturn Customer Assistance Center
at 1-800-553-6000. Text telephone
(TTY) users, call 1-800-833-6000.
In Canada, customers may call
the Saturn Customer
Communication Centre at
1-800-263-1999. TTY users in
Canada may call 1-800-263-3830.
Roadside Assistance
Program
For U.S. purchased vehicles, call
1-800-553-6000; (Text Telephone
(TTY): 1-800-889-2438).
For Canadian purchased vehicles,
call1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
Your name, home address, and
home telephone number
Telephone number of your
location
Location of the vehicle
Model, year, color, and license
plate number of the vehicle
Odometer reading, Vehicle
Identication Number (VIN), and
delivery date of the vehicle
Description of the problem
Coverage
Services are provided up to
5 years/100,000 miles (160 000 km),
whichever comes rst.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is
not covered.
7-6 Customer Assistance Information
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Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
Saturn and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notication.
Saturn and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide the
claims are made too often, or
the same type of claim is made
many times.
Services Provided

Emergency Fuel Delivery:
Delivery of enough fuel for
the vehicle to get to the nearest
service station.
Lock-Out Service:Service is
provided to unlock the vehicle
if you are locked out. A remote
unlock may be available if
you have OnStar
®. For security
reasons, the driver must
present identication before this
service is given.
Emergency Tow From a Public
Road or Highway:Tow to the
nearest Saturn retailer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also
given when the vehicle is stuck
in sand, mud, or snow.
Flat Tire Change:Service is
provided to change a at tire
with the spare tire. The spare tire,
if equipped, must be in good
condition and properly inated. It
is the owner’s responsibility
for the repair or replacement of
the tire if it is not covered by
the warranty.
Battery Jump Start:Service is
provided to jump start a dead
battery.
Trip Interruption Benets and
Assistance:If your trip is
interrupted due to a warranty
failure, incidental expenses may
be reimbursed during the 5 years/
100,000 miles (160 000 km)
Powertrain warranty period. Items
considered are hotel, meals, and
rental car.
Services Not Included in
Roadside Assistance

Impound towing caused by
violation of any laws.
Legal nes.
Mounting, dismounting or
changing of snow tires, chains,
or other traction devices.
Towing or services for vehicles
driven on a non-public road or
highway.
Customer Assistance Information 7-7
ProCarManuals.com

If a Crash Occurs
Here is what to do if you are
involved in a crash.
Check to make sure that you are
all right. If you are uninjured,
make sure that no one else in
your vehicle, or the other vehicle,
is injured.
If there has been an injury, call
emergency services for help.
Do not leave the scene of a crash
until all matters have been
taken care of. Move your vehicle
only if its position puts you in
danger or you are instructed to
move it by a police officer.
Give only the necessary and
requested information to
police and other parties involved
in the crash. Do not discuss
your personal condition, mental
frame of mind, or anything
unrelated to the crash. This will
help guard against post-crash
legal action.
If you need roadside assistance,
call GM Roadside Assistance.
SeeRoadside Assistance
Program on page 7-6for more
information.
If your vehicle cannot be driven,
know where the towing service
will be taking it. Get a card
from the tow truck operator or
write down the driver’s name, the
service’s name, and the phone
number.
Remove any valuables from your
vehicle before it is towed away.
Make sure this includes your
insurance information and
registration if you keep these
items in your vehicle.
Gather the important information
you will need from the other
driver. Things like name,
address, phone number, driver’s
license number, vehicle license
plate, vehicle make, model
and model year, Vehicle
Identication Number (VIN),
insurance company and policy
number, and a general
description of the damage to the
other vehicle.
If possible, call your insurance
company from the scene of
the crash. They will walk
you through the information they
will need. If they ask for a
police report, phone or go to the
police department headquarters
the next day and you can get
a copy of the report for a nominal
fee. In some states/provinces
with “no fault” insurance laws, a
report may not be necessary.
This is especially true if there are
no injuries and both vehicles
are driveable.
7-12 Customer Assistance Information
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Choose a reputable collision
repair facility for your vehicle.
Whether you select a dealer/
retailer or a private collision repair
facility to x the damage, make
sure you are comfortable with
them. Remember, you will have to
feel comfortable with their work for
a long time.
Once you have an estimate, read
it carefully and make sure you
understand what work will be
performed on your vehicle. If you
have a question, ask for an
explanation. Reputable shops
welcome this opportunity.
Managing the Vehicle Damage
Repair Process
In the event that your vehicle
requires damage repairs, GM
recommends that you take an active
role in its repair. If you have a
pre-determined repair facility
of choice, take your vehicle there, or
have it towed there. Specify to the
facility that any required
replacement collision parts be
original equipment parts, either new
Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered
by your GM vehicle warranty.Insurance pays the bill for the
repair, but you must live with the
repair. Depending on your
policy limits, your insurance
company may initially value the
repair using aftermarket parts.
Discuss this with your repair
professional, and insist on Genuine
GM parts. Remember if your
vehicle is leased you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party’s insurance
company is paying for the repairs,
you are not obligated to accept
a repair valuation based on
that insurance company’s collision
policy repair limits, as you have
no contractual limits with that
company. In such cases, you can
have control of the repair and
parts choices as long as cost stays
within reasonable limits.
Customer Assistance Information 7-13
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