emergency towing TOYOTA COROLLA HYBRID 2020 Owners Manual (in English)

2
COROLLA HV_UTABLE OF CONTENTS
For your information ........................
6
Reading this manual ...................... 11
How to search ................................ 12
Pictorial index ................................ 13
1-1. For safe use Before driving ........................ 24
For safe driving ..................... 25
Seat belts .............................. 27
SRS airbags .......................... 31
Front passenger occupant clas- sification system.................. 40
Exhaust gas precautions....... 45
1-2. Child safety Riding with children ............... 46
Child restraint systems .......... 47
1-3. Emergency assistance Safety Connect ..................... 62
1-4. Hybrid system Hybrid system features ......... 68
Hybrid system precautions .... 71
1-5. Theft deterrent system Immobilizer system ............... 75
Alarm ..................................... 77
2-1. Instrument cluster Warning lights and indicators............................................ 80
Gauges and meters .............. 84
Multi-information display ....... 89
Energy monitor/consumption screen ................................. 953-1. Key information
Keys ................................... 102
3-2. Opening, closing and locking the doors
Doors ................................. 105
Trunk .................................. 109
Smart key system .............. 111
3-3. Adjusting the seats Front seats ......................... 118
Rear seats.......................... 119
Head restraints................... 121
3-4. Adjusting the steering wheel and mirrors
Steering wheel ................... 123
Inside rear view mirror ....... 124
Outside rear view mirrors ... 125
3-5. Opening and closing the win- dows
Power windows .................. 127
4-1. Before driving Driving the vehicle.............. 132
Cargo and luggage ............ 138
Vehicle load limits .............. 141
Trailer towing...................... 141
Dinghy towing .................... 142
4-2. Driving procedures Power (ignition) switch ....... 143
EV drive mode ................... 147
Hybrid transmission ........... 149
Turn signal lever................. 152
Parking brake ..................... 15
3
Brake Hold
......................... 156
1For safety and security
2Vehicle status information
and indicators
3Before driving
4Driving

15Pictorial index
COROLLA HV_U
■ Instrument panel
Power switch ................................................... ................... P.143
Starting the hybrid system/changing the modes .................. P. 1 4 3
Emergency stop of the hybrid system ............................ ...... P.443
When the hybrid system will not start .......................... ........ P.481
Warning messages ............................................... ............... P.459
Shift lever.................................................... ........................ P.149
Changing the shift position.................................... ............... P.149
Precautions for towing .. ....................................... ................ P.445
When the shift lever does not move............................. ........ P.150
Meters ......................................................... .......................... P.84
Reading the meters/adjusting the instrument panel light ....... P .84
Warning lights/indicator lights ................................ ................ P.80
When a warning light turns on .................................. ........... P.450
Multi-information display . ................................................... P.89
Display ........................................................ ........................... P.89
Energy monitor................................................. ...................... P.95

661-3. Emergency assistance
COROLLA HV_U
stolen vehicle, Safety-Con-
nect-equipped vehicle location
data may, under certain circum-
stances, be shared with third
parties to locate your vehicle.
Further information is available
at Toyota.com in the United
States, Toyotapr.com in Puerto
Rico and Toyota.ca in Canada.
■Emergency Assistance But-
ton (“SOS”)
In the event of an emergency on
the road, push the “SOS” button
to reach the Safety Connect
response center. The answer-
ing agent will determine your
vehicle’s location, assess the
emergency, and dispatch the
necessary assistance required.
If you accidentally press the “SOS”
button, tell the response-center
agent that you are not experiencing
an emergency.
■Enhanced Roadside Assis-
tance
Enhanced Roadside Assistance
adds GPS data to the already
included warranty-based Toyota
roadside service.
Subscribers can press the
“SOS” button to reach a Safety
Connect response-center agent,
who can help with a wide range
of needs, such as: towing, flat
tire, fuel delivery, etc. For a
description of the Enhanced
Roadside Assistance services
and their limitations, please see
the Safety Connect Terms and Conditions, which are available
at Toyota.com in the United
States, Toyotapr.com in Puerto
Rico and Toyota.ca in Canada.
Important! Read this informa-
tion before using Safety Con-
nect.
■Exposure to radio fre-
quency signals
The Safety Connect system
installed in your vehicle is a
low-power radio transmitter and
receiver. It receives and also
sends out radio frequency (RF)
signals.
In August 1996, the Federal
Communications Commission
(FCC) adopted RF exposure
guidelines with safety levels for
mobile wireless phones. Those
guidelines are consistent with
the safety standards previously
set by the following U.S. and
international standards bodies.
 ANSI (American National
Standards Institute) C95.1
[1992]
 NCRP (National Council on
Radiation Protection and
Measurement) Report 86
[1986]
 ICNIRP (International Com-
mission on Non-Ionizing Radi-
ation Protection) [1996]
Safety information for
Safety Connect

1764-5. Using the driving support systems
COROLLA HV_U
■Enabling/disabling the
pre-collision system
The pre-collision system can be
enabled/disabled on
( P.516) of the multi-informa-
tion display.
The system is automatically
enabled each time the power
switch is turned to ON.
If the system is disabled, the
PCS warning light will turn on
and a message will be displayed
on the multi-information display.
■Changing the pre-collision
warning timing
The pre-collision warning timing
can be changed on
( P.516) of the multi-informa-
tion display.
The warning timing setting is
retained when the power switch is
turned off. Howeve r, if the pre-colli-
sion system is disabled and
re-enabled, the ope ration timing will
return to the default setting (mid-
dle).
WA R N I N G
●When your vehicle is towing
another vehicle
●When transporting the vehicle
via truck, boat, train or similar
means of transportation
●When the vehicle is raised on a
lift with the hybrid system on
and the tires are allowed to
rotate freely
●When inspecting the vehicle
using a drum tester such as a
chassis dynamometer or speed-
ometer tester, or when using an
on vehicle wheel balancer
●When a strong impact is applied
to the front bumper or front
grille, due to a n accident or
other reasons
●If the vehicle cannot be driven in
a stable manner, such as when
the vehicle has been in an acci-
dent or is malfunctioning
●When the vehicle is driven in a
sporty manner or off-road
●When the tires are not properly
inflated
●When the tires are very worn
●When tires of a size other than
specified are installed
●When tire chains are installed
●When a compact spare tire or
an emergency tire puncture
repair kit is used
●If equipment (snow plow, etc.)
that may obstruct the radar sen-
sor or front camera is temporar-
ily installed to the vehicle
Changing settings of the
pre-collision system

1834-5. Using the driving support systems
COROLLA HV_U
4
Driving
WA R N I N G
●Vehicle is driven in a construc-
tion zone.
●A spare tire, tire chains, etc. are
equipped.
●When the tires have been
excessively worn, or when the
tire inflation pressure is low.
●When tires of a size other than
specified are installed.
●Vehicle is driven in traffic lanes
other than that highways and
freeways.
●During emergency towing.
■Preventing LTA system mal-
functions and operations per-
formed by mistake
●Do not modify the headlights or
place stickers, etc. on the sur-
face of the lights.
●Do not modify the suspension
etc. If the suspension etc. needs
to be replaced, contact your
Toyota dealer.
●Do not install or place anything
on the hood or gr ille. Also, do
not install a gr ille guard (bull
bars, kangaroo bar, etc.).
●If your windshield needs
repairs, contact your Toyota
dealer.
■Conditions in which functions
may not operate properly
In the following s ituations, the
functions may not operate prop-
erly and the vehicle may depart
from its lane. Drive safely by
always paying careful attention to
your surroundings and operate
the steering wheel to correct the
path of the vehicle without relying
solely on the functions.
●When the follow- up cruising dis-
play is displayed (P.187) and
the preceding vehicle changes
lanes. (Your vehicle may follow
the preceding vehicle and also
change lanes.)
●When the follow- up cruising dis-
play is displayed (
P.187) and
the preceding vehicle is sway-
ing. (Your vehicle may sway
accordingly and depart from the
lane.)
●When the follow- up cruising dis-
play is displayed (P.187) and
the preceding vehicle departs
from its lane. (Y our vehicle may
follow the preceding vehicle and
depart from the lane.)
●When the follow- up cruising dis-
play is displayed (
P.187) and
the preceding vehicle is being
driven extremely close to the
left/right lane line. (Your vehicle
may follow the preceding vehi-
cle and depart from the lane.)
●Vehicle is being driven around a
sharp curve.

1944-5. Using the driving support systems
COROLLA HV_U
WA R N I N G
■Situations unsuitable for
dynamic radar cruise control
with full-speed range
Do not use dynamic radar cruise
control with full-speed range in
any of the following situations.
Doing so may result in inappropri-
ate speed control and could
cause an accident resulting in
death or serious injury.
●Roads where there are pedes-
trians, cyclists, etc.
●In heavy traffic
●On roads with sharp bends
●On winding roads
●On slippery roads, such as
those covered with rain, ice or
snow
●On steep downhills, or where
there are sudden changes
between sharp up and down
gradients
Vehicle speed may exceed the set
speed when driving down a steep
hill.
●At entrances to freeways and
highways
●When weather conditions are
bad enough that they may pre-
vent the sensors from detecting
correctly (fog, snow, sand-
storm, heavy rain, etc.)
●When there is rain, snow, etc.
on the front surface of the radar
or front camera
●In traffic conditions that require
frequent repeated acceleration
and deceleration
●During emergency towing
●When an approach warning
buzzer is heard often

4458-2. Steps to take in an emergency
COROLLA HV_U
8
When trouble arises
8-2.Steps to take in an emergency
If your vehicle needs
to be towed
If towing is necessary, we
recommend having your
vehicle towed by your Toy-
ota dealer or commercial
towing service, using a
wheel-lift type truck or flat-
bed truck.
Use a safety chain system
for all towing, and abide by
all state/provincial and local
laws.
WA R N I N G
Observe the following precau-
tions.
Failure to do so m ay result in
death or serious injury.
■When towing the vehicle
Be sure to transport the vehicle
with the front wh eels raised or
with all four wheels raised off the
ground. If the vehicle is towed
with the front wh eels contacting
the ground, the drivetrain and
related parts ma y be damaged or
electricity generated by the opera-
tion of the motor may cause a fire
to occur depending on the nature
of the damage or malfunction.
■While towing
●When towing using cables or
chains, avoid sudden starts, etc.
which place excessive stress on
the towing eyelets, cables or
chains. The towing eyelets,
cables or chains may become
damaged, broken debris may hit
people, and cause serious dam-
age.
●Do not turn the power switch off.
There is a possi bility that the
steering wheel is locked and
cannot be operated.
■Installing towing eyelets to
the vehicle
Make sure that towing eyelets are
installed securely.
If not securely installed, towing
eyelets may come loose during
towing.
NOTICE
■To prevent damage to the
vehicle when t owing using a
wheel-lift type truck
●Do not tow the vehicle from the
rear when the power switch is
off. The steering lock mecha-
nism is not strong enough to
hold the front wheels straight.
●When raising the vehicle,
ensure adequate ground clear-
ance for towing at the opposite
end of the raised vehicle. With-
out adequate cl earance, the
vehicle could be damaged while
being towed.
■To prevent damage to the
vehicle when towing with a
sling-type truck
Do not tow with a sling-type truck,
either from the front or rear.

4468-2. Steps to take in an emergency
COROLLA HV_U
The following may indicate a
problem with your transmission.
Contact your Toyota dealer or
commercial towing service
before towing.
The hybrid system warning
message is shown on the
multi-information display and
the vehicle does not move.
 The vehicle makes an abnor-
mal sound.
Do not tow with a sling-type
truck to prevent body damage.
From the front
Release the parking brake.
From the rear
Use a towing dolly under the
front wheels.
If your vehicle is transported by
a flatbed truck, it should be tied
down at the locations shown in
the illustration.
NOTICE
■To prevent damage to the
vehicle during emergency
towing
Do not secure cables or chains to
the suspension components.
Situations when it is nec-
essary to contact dealers
before towing
Towing with a sling-type
truck
Towing with a wheel-lift
type truck
Using a flatbed truck

4478-2. Steps to take in an emergency
COROLLA HV_U
8
When trouble arises
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45°.
Do not overly tighten the tie
downs or the vehicle may be
damaged.
If a tow truck is not available in
an emergency, your vehicle may
be temporarily towed using
cables or chains secured to the
emergency towing eyelets. This
should only be attempted on
hard surfaced roads for a short
distance at under 18 mph (30
km/h).
A driver must be in the vehicle to
steer and operate the brakes.
The vehicle’s wheels, drive train,
axles, steering and brakes must
be in good condition. 1
Take out the towing eyelet.
( P.464, 474)
2 Remove the eyelet cover
using a flathead screwdriver.
To protect the b odywork, place a
rag between the screwdriver and
the vehicle body as shown in the
illustration.
3 Insert the towing eyelet into
the hole and tighten partially
by hand.
Emergency towing
Emergency towing proce-
dure

4488-2. Steps to take in an emergency
COROLLA HV_U
4Tighten down the towing eye-
let securely using a wheel nut
wrench or hard metal bar.
5 Securely attach cables or
chains to the towing eyelet.
Take care not to damage the vehi-
cle body.
6Enter the vehicle being towed
and start the hybrid system.
If the hybrid system does not start,
turn the power switch to ON.
7Shift the shift lever to N and
release the parking brake.
When the shift lever cannot
be shifted: P. 1 5 0
■While towing
If the hybrid system is off, the power
assist for the brakes and steering
will not function, making steering
and braking more difficult.
■Wheel nut wrench (vehicles
with a spare tire)
Wheel nut wrench is installed in
trunk. ( P.474)
 Fluid leaks under the vehicle.
(Water dripping from the air
conditioning after use is nor-
mal.)
 Flat-looking tires or uneven
tire wear
 Engine coolant temperature
gauge needle continually
points higher than normal.
 Changes in exhaust sound
 Excessive tire squeal when
cornering
 Strange noises related to the
suspension system
 Pinging or other noises
related to the hybrid system
 Engine missing, stumbling or
running roughly
 Appreciable loss of power
 Vehicle pulls heavily to one
If you think something
is wrong
If you notice any of the fol-
lowing symptoms, your
vehicle probably needs
adjustment or repair. Con-
tact your Toyota dealer as
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms