maintenance TOYOTA PRIUS 2004 2.G Scheduled Maintenance Guide

Toyota Maintenance and Repair Support28
Collision Repair Parts
Insist on Genuine Toyota Quality
If you’re involved in a collision, you want your vehicle to be returned to its pre
accident condition when repaired. To maintain your Toyota’s value, it’s important
to make sure it is repaired with Genuine Toyota Parts. Some repair shops and
insurance companies may suggest using imitation or used salvage parts to save
money. However, these parts may not meet Toyota’s high standards for quality,
fit and corrosion resistance. In addition, imitation and used salvage parts are not
covered by any Toyota warranty (see box below).
To maintain the appearance, performance and safety of your Toyota, make sure
only Genuine Toyota Parts are used for collision repairs. Protect your investment
— insist on Genuine Toyota quality.
Toyota warranty coverage remains intact when vehicle repairs are completed
with Genuine Toyota Parts. Toyota warranties do not cover imitation or used
salvage parts or any damage or failures caused by the use of such parts.
In Case of Accident, Be an Informed Owner
Toyota believes customers have the right to choose the types of parts used in the
repair of their vehicles. That’s why Toyota supports full disclosure by repair shops
and insurance companies regarding parts used for collision repair. The following
information is provided to help you understand the differences in the types of
parts that could be used in the repair of your vehicle.
General Information
“Collision repair parts” or “replacement crash parts” are the parts typically
replaced during the repair of a vehicle that has been damaged in a collision.
These parts include exterior sheet metal such as fenders, hoods, doors and
related components; and plastic components such as bumper covers and
lamp assemblies.

Toyota Maintenance and Repair Support29
Collision Repair Parts
Warranty Coverage
Warranties for collision repair parts are provided by the manufacturer or distribu
tor of the parts. Warranty coverage varies. Your insurance company or collision
repair facility should provide you with written warranty statements for all parts
used in the repair of your vehicle.
Types of Collision Repair Parts
New originalequipment manufacturer (OEM):Parts that are made by the
vehicle manufacturer or one of its licensees and distributed through its normal
channels. These parts maintain the manufacturer’s vehicle warranty.
Aftermarket or imitation:Parts that are made by companies other than the
vehicle manufacturer or its licensees.
Recycled or used salvage:Used parts and assemblies that have been removed
from another vehicle. There are no systems in place to regulate the quality or
safety of these parts.
Remanufactured:Parts that have been returned to likenew condition through
repair, refurbishing or rebuilding.
Due to the critical nature of Supplemental Restraint Systems (also known as
air bags), Toyota does not support the use of imitation or used parts for their
repair. Only new Genuine Toyota Parts should be used to repair or replace
Supplemental Restraint Systems.

Toyota Maintenance and Repair Support30
DoItYourself Products
When it’s time to replace key wear items on your vehicle, don’t settle for less
than Genuine Toyota Parts. Available exclusively through Toyota dealerships,
Genuine Toyota Parts meet the highest standards of quality and performance and
are built to exact factory specifications. Here are a few of your vehicle’s compo
nents that are particularly subject to wear and some benefits of replacing them
with Genuine Toyota Parts.
Genuine Toyota Iridium Spark Plugs*
•Specially designed to work with your vehicle’s ignition system.
•Feature a smaller center electrode than conventional plugs, which translates
into better performance.
•Made with iridium for maximum durability.
Genuine Toyota Brake Pads
•Friction materials selected for optimum performance when matched with
Toyota brake drums or rotors.
•Precisionmachined backing plates allow pads to move freely within the
calipers for smooth, efficient braking.
Genuine Toyota Wiper Inserts
•Cut to match the exact length and shape of your vehicle’s wiper blades for a
proper and secure fit.
•Constructed of compressionmolded natural rubber — not synthetic — for
superior wiping performance.
Always use the right spark plugs for your engine. The wrong plugs can have a
negative impact on fuel economy and overall engine performance.*

Toyota Maintenance and Repair Support31
DoItYourself Products
Genuine Toyota Chemicals
Toyota offers a complete line of products to help you keep your Toyota looking and
running like new. To safeguard your vehicle’s appearance, you’ll find everything
from fabric spot remover and glass cleaner to liquid car wash and touchup paint.
When it’s time to get under the hood (or under the car), products such as fuel
injector cleaner, brake fluid and silicone spray will help you get the job done.
All of these products are formulated specifically for use with Toyota vehicles, so you
can be confident you’re giving your vehicle the best care possible, inside and out.
Genuine Toyota Super LongLife Antifreeze/Coolant
Genuine Toyota Super LongLife Antifreeze/Coolant is the same highquality,
factoryfill product found in new Toyotas. It provides maximum protection and
durability without the use of harmful silicates. And because it’s compatible with
nonmetallic materials, it helps extend the life of waterpump seals. Don’t trust
your engine to anything less than the best: Genuine Toyota Super LongLife
Antifreeze/Coolant.
Genuine Toyota Motor Oil
Your Toyota’s engine features highly advanced technology to ensure superior
performance, reliability and fuel economy. Genuine Toyota Motor Oil is formulated
with a special combination of lubebase stocks and an additive blend to maxi
mize the benefits of this technology. Make sure you’re getting the most out of
your engine by always putting the best into it: Genuine Toyota Motor Oil.

Toyota Maintenance and Repair Support32
Toyota Parts Centers
If you plan to perform your own maintenance or repairs on your Toyota, be sure
to check out your nearby Toyota Parts Center (TPC). More than 550 Toyota dealer
ships now have a TPC, which is an indealership parts store offering a wide
selection of automotive products. All TPCs feature a complete line of Genuine
Toyota maintenance parts and carcare products for doityourselfers.
In addition to Toyota maintenance and repair products, TPCs offer free technical
advice to Toyota owners who want to service their own vehicles. You’ll also find
howto brochures covering most common maintenance jobs. These are provided
to customers free of charge.
Toyota Parts Centers are open during regular dealership hours; many also have
extended evening and weekend hours. If you’re a doityourselfer, stop by and
experience the service, selection and value offered by your local TPC.

Toyota Maintenance and Repair Support33
Toyota Service Manuals
If you’ll be doing some of your own maintenance and repair work on your vehi
cle, a Toyota service manual will be one of your most valuable tools. Toyota offers
three types of manuals to assist doityourselfers. To order any of the following
manuals, call Toyota’s service publications department at (800) 6222033.
Vehicle Repair Manual
This is the same manual used by professional technicians in Toyota dealerships
throughout the United States. It is fully illustrated and includes maintenance and
repair procedures for all vehicle mechanical systems. It also includes instructions
for vehicle tuneups.
Electrical Systems Manual
This manual provides detailed wiring diagrams for each electrical system in your
vehicle, along with troubleshooting tips and repair procedures.
Automatic Transmission/Transaxle Repair Manual
This manual includes complete procedures for overhauling the automatic trans
mission/transaxle of your vehicle.
For information on basic doityourself maintenance items, see the “Vehicle
Maintenance and Care” and “DoItYourself Maintenance” sections of your
Owner’s Manual.

Service Agreements and PrePaid Maintenance
Toyota Maintenance and Repair Support34
Toyota Extra Care Vehicle Service Agreements
Toyota Extra Care Vehicle Service Agreements enhance the scope and/or length of
protection for your vehicle by providing coverage in addition to your vehicle’s
factory warranty, or providing protection if the original warranty has expired.
1
Toyota Extra Care provides for the repair or replacement of covered components
that have mechanical failures and protects you from rising repair costs in the
future. In addition, many plans include benefits such as towing, substitute trans
portation and travel protection with lodging and meals.
Toyota Extra Care Vehicle Service Agreements are accepted at all participating Toyota
dealerships in the United States and Canada. That means repairs are made by
factorytrained service technicians using Genuine Toyota Parts.
Toyota Financial Services offers several Toyota Extra Care Vehicle Service Agreement
plans, each with a variety of time and mileage options.
2Your Toyota dealer can
help you select the plan that best meets your needs.
Toyota Auto Care Prepaid Maintenance Program
The Toyota Auto Care Prepaid Maintenance Program provides a convenient way to
prepay for your vehicle’s regularly scheduled maintenance and protects you from
the rising cost of service.
Toyota Auto Care Classic Prepaid Maintenance Plans are available for both new
and used vehicles. Benefits include oilandfilter changes, lubrication of key
chassis parts, 19point inspections at predetermined service intervals, timed
service reminders and a computerized history of each service visit. In addition,
24hour roadside assistance is included with most plans.
3Premium Plans (avail
able for new vehicles only) also include tire rotations and major maintenance
services at 15,000, 30,000 and 45,000 miles.
The Toyota Auto Care Program offers two coverage levels as well as several options
for service intervals, time and mileage. Your Toyota dealer can help you select the
prepaid maintenance plan that is best for you.
1Vehicle service agreements are offered by Toyota Motor Insurance Services, Inc., administered by Toyota
Motor Services Company in certain states. In Florida, offered by Toyota Motor Insurance Company.
2Toyota Financial Services is a service mark of Toyota Motor Insurance Services, Inc.3See individual plans for details on applicability.