TOYOTA RAV4 2019 Accessories, Audio & Navigation (in English)
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1514-6. Tips for operating the audio/visual system
4
Audio/visual system
The play order of the USB 
memory with the structure 
shown above is as follows:
 The order changes depending 
on the personal computer and 
MP3/WMA/AAC encoding 
software you use.
Compatible video format
FormatCodec
MPEG-4
Video codec:
H.264/MPEG-
4 AVC
 MPEG4
Audio codec:
 AAC
 MP3
Corresponding 
screen size:
 MAX 
19201080
Corresponding 
frame rate:
 MAX 60i/30p 
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1524-6. Tips for operating the audio/visual system
■ID3 tag
 This is a method of embed- ding track related information 
in an MP3 file. This embed-
ded information can include 
the track number, track title, 
the artist’s name, the album 
title, the music genre, the year 
of production, comments, 
cover art and other data. The 
contents can be freely edited 
using software with ID3 tag 
editing functions. Although 
the tags are restricted to a 
number of characters, the 
information can be viewed 
when the track is played back.
■WMA tag
 WMA files can contain a 
WMA tag that is used in the 
same way as an ID3 tag. 
WMA tags carry information 
such as track title and artist 
name.
■MP3
 MP3 is an audio compression 
standard determined by a 
working group (MPEG) of the 
ISO (International Standard 
Organization). MP3 com-
presses audio data to about 
1/10 the size of that on con-
ventional discs.
■WMA
 WMA (Windows Media Audio) 
is an audio compression for-
mat developed by Microsoft
®. 
It compresses files into a size 
smaller than that of MP3 files. 
The decoding formats for 
AVI Container
Video codec:
 H.264/MPEG-
4 AVC
 MPEG4
 WMV9
 WMV9 
Advanced pro-
file
Audio codec:
 AAC
 MP3
 WMA9.2 
(7,8,9.1,9.2)
Corresponding 
screen size:
 MAX 
1920 1080
Corresponding 
frame rate:
 MAX 60i/30p
Windows Media 
Video
Video codec:
WMV9
 WMV9 
Advanced pro-
file
Audio codec:
 WMA9.2 
(7,8,9.1,9.2)
Corresponding 
screen size:
 MAX 
1920 1080
Corresponding 
frame rate:
 MAX 60i/30p
Te r m s
FormatCodec 
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1534-6. Tips for operating the audio/visual system
4
Audio/visual system
WMA files are Ver. 7, 8 and 9.
■AAC
 AAC is short for Advanced 
Audio Coding and refers to an 
audio compression technol-
ogy standard used with 
MPEG2 and MPEG4.
■USB
■iPod
■Bluetooth® audio
●If the malfunction is not rectified: 
Take your vehicle to your Toyota 
dealer.
Error messages
MessageExplanation
“USB Error”
This indicates a 
problem in the 
USB memory or 
its connection.
“No music files 
found.”
This indicates 
that no 
MP3/WMA/AAC 
files are included 
in the USB mem-
ory.
“No video files 
found.”
This indicates 
that no video 
files are included 
in the USB mem-
ory.
MessageExplanation
“iPod Error”
This indicates a 
problem in the 
iPod or its con-
nection.
“No music files 
found.”
This indicates 
that there is no 
music data in the 
iPod.
“Please check 
the iPod firm-
ware version.”
This indicates 
that the firm-
ware version is 
not compatible. 
Perform the iPod 
firmware 
updates and try 
again.
“Unable to 
authorize the 
iPod.”
This indicates 
that it failed to 
authorize the 
iPod.
Please check 
your iPod.
MessageExplanation
“Music tracks not 
supported. 
Please check 
your portable 
player.”This indicates a 
problem in the 
Bluetooth
® 
device.
MessageExplanation 
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1544-6. Tips for operating the audio/visual system
Page 155 of 244
155
5
5
Voice command system
Voice command sys-
tem
5-1. Voice command system operation 
Voice command system .................................. 156
Natural language under- standing..................... 159
Command list .............. 160
5-2. Mobile Assistant opera- tion 
Mobile Assistant .......... 165 
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1565-1. Voice command system operation
5-1.Voice command system operation 
■Steering switchTa l k   s w i t c h
Voice command system:
• Press the talk switch to start the  voice command system. To can-
cel voice command, press and 
hold the talk switch.
When an Apple CarPlay connection 
is established:
• Press and hold the talk switch to  start Siri. To cancel Siri, press the 
talk switch.
• Press the talk switch to start the  voice command system.
■Microphone
 It is unnecessary to speak 
directly into the microphone 
when giving a command.
●Voice commands may not be rec-
ognized if:
• Spoken too quickly.
• Spoken at a low or high volume.
• The roof or windows are open.
• Passengers are talking while  voice commands are spoken.
• The fan speed of the air condition-
ing system is set at high.
• The air conditioning vents are  turned towards the microphone.
●In the following c onditions, the 
system may not  recognize the 
command properly and using 
voice commands may not be pos-
sible:
• The command is incorrect or  unclear. Note that certain words, 
accents or speech patterns may 
be difficult for the system to recog-
nize.
• There is excessive background 
noise, such as wind noise.
●Normally, it is necessary to wait 
for a beep before saying a com-
mand. To enable th e ability to talk 
over prompts and say commands 
before the beep, enable the voice 
prompt interrupt function. ( P. 6 0 )
●This system may not operate 
immediately after the engine 
switch <power switch> is in ACC 
or ON.
Voice command sys-
tem
The voice command sys-
tem enables the radio, 
phone dialing, etc. to be 
operated using voice com-
mands. Refer to the com-
mand list for samples of 
voice commands. ( P.160)
Using the voice command 
system
A 
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1575-1. Voice command system operation
5
Voice command system
The voice command system is 
operated by saying commands 
which correspond to a sup-
ported function. To display 
examples of commands for sup-
ported functions, select a func-
tion button on the screen after 
starting the voice command sys-
tem.
1Press the talk switch.
 Voice guidance for the voice 
command system can be 
skipped by pressing the talk 
switch.
2 If “Getting Started with Voice” 
screen is displayed, select 
“OK” or press the talk switch. 
( P.158) 3
After hearing a beep, say a 
supported command.
 To display sample commands 
of the desired function, say 
the desired function or select 
the desired function button. To 
display more commands, 
select “More Commands”.
 Selecting “Help” or saying 
“Help” prompts the voice com-
mand system to offer exam-
ples of commands and 
operation methods.
 Registered POIs, registered 
names in the contacts list etc., 
can be said in the place of the 
“<>” next to the commands. 
( P.160)
For example: Say “Find a restau-
rant”, “Call John Smith” etc.
If a desired outcome is not 
shown, or if no selections are 
available, perform one of the 
following to return to the pre-
vious screen:
• Say “Go back”.
• Select  .
To cancel voice recognition, 
select  , say “Cancel”, or 
press and hold the talk switch.
 To perform the voice com-
mand operation again, select 
“Start Over” or say “Start 
over”.
 To suspend voice command 
operation, select “Pause” or 
say “Pause”. To resume the 
NOTICE
●Do not touch and  put a sharp 
object to the microphone. It may 
cause failure.
Voice command system 
operation
Operation from the main 
menu 
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1585-1. Voice command system operation
voice command operation, 
select “Resume” or press the 
talk switch.
●If the system does not respond or 
the confirmation screen does not 
disappear, press the talk switch 
and try again.
●If a voice command cannot be rec-
ognized, voice guidance will say 
“Sorry, could you repeat that?” 
and voice command reception will 
restart.
●If a voice command cannot be rec-
ognized 3 consecutive times, 
voice recognition will be canceled.
●Voice recognition prompts can be 
changed on the voice settings 
screen. ( P. 6 0 )
This function can be used to cancel 
voice guidance by turning the voice 
prompts off. When you press the 
talk switch while using this setting, a 
beep sounds, and then you can 
immediately say a command.
●Some voice guidance can be can-
celed by setting voice prompts to 
off. Use this setting when it is 
desirable to say a command 
immediately after pressing the talk 
switch and hearing a beep.
To increase voice recognition 
performance, use the “Tutori-
als” and “Voice Training” func-
tions on the “Getting Started 
with Voice” screen. These func-
tions are only available when 
the vehicle is not moving.
The “Tutorials” and “Voice Train-
ing” functions can also be 
started on the voice settings  screen. (
P. 6 0 )
1 Press the talk switch.
2 Select the desired item to be 
set.
Select to display the voice 
command tutorials.
Select to train the voice com-
mand system.
The user will be a sked to say 10 
sample phrases.  This will help the 
voice command system adapt to 
the user’s accent.
Select to prevent the screen 
from being displayed again.
Select to proceed to the 
voice command screen.
*: Entune Premium Audio with DCM  only. This function is not made 
available in some countries or 
areas.
Text messages can be written 
using the dictation function.
To use the dictation function, a 
subscription to the Toyota 
Entune is necessary. Contact 
your Toyota dealer for details.
Increasing the voice rec-
ognition performance
Dictation function (English 
only)
*
A
B
C
D 
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1595-1. Voice command system operation
5
Voice command system
1Select  .
2 Speak to the system.
 Words recognized through 
your speech will be displayed. 
To confirm the entered text, 
select “OK”.
●A keyboard screen will not be dis-
played when the vehicle is being 
driven.
●Text message reply with the dicta-
tion function may n ot be available 
depending on the type of cellular 
phone.
*: Entune Premium Audio with DCM 
only. This function is not made 
available in some countries or 
areas.
Natural language 
understanding*
Due to natural language 
speech recognition technol-
ogy, this system recognizes 
commands when spoken 
naturally. (If a Toyota Entune 
subscription has been 
entered, the system will be 
able to connect to the Toy-
ota Entune center and the 
range of naturally spoken 
English which can be recog-
nized will be increased.) 
However, the system cannot 
recognize every variation of 
each command. In some sit-
uations, it is possible to 
omit the command for the 
procedure and directly state 
the desired operation. Not 
all voice commands are dis-
played in the function menu.
To use this function, a sub-
scription to the Toyota 
Entune is necessary. Con-
tact your Toyota dealer for 
details. 
Page 160 of 244
1605-1. Voice command system operation
Recognizable voice commands 
and their actions are shown 
below.
Frequently used commands 
are listed in the following 
tables.
 For devices that are not 
installed to the vehicle, com-
mands relating to that device 
may not be displayed on the 
screen. Also, depending on 
other conditions, such as 
compatibility, some com-
mands may not be displayed 
on the screen.
 The functions available may 
vary according to the system 
installed.
 Voice recognition language 
can be changed. ( P.56)
■Common
■Top menu
*: Vehicle must be parked
■Navigation*1
Command list
Command list overview
Command list
CommandAction
“Help”
Displays exam-
ples of some of 
the available 
commands
“Go back”Returns to the 
previous screen
“Cancel”
Cancels the 
voice command 
system
“Start over”Returns to top 
menu screen
“Pause”
Temporarily 
pauses a voice 
session until it is 
resumed by 
pressing the talk 
switch again.
CommandAction
“Show com-
mand examples 
for <menu>”Displays the 
command list of 
the selected 
menu
“More com-
mands”Displays more 
commonly used 
commands
“Voice settings”Displays Voice 
Setting screen
“Train my voice”
Displays Train 
Voice Recogni-
tion screen
*
CommandAction
“Get directions to 
<house #, street, 
city, state>”
*2
Enables setting 
a destination by 
saying the 
address
*3, 4
“Find a <POI cat-
egory/POI 
name>”
Displays a list of 
<POI cate-
gory
*5/POI 
name
*6> near 
the current posi-
tion
CommandAction