ESP TOYOTA tC 2005 Warranties & Maintenance Guides (in English)

Introduction
We’ve Got You Covered2
Transportation Assistance 3
If You Need Assistance 4
Warranty Coverages at a Glance 6
Your Warranties in Detail
General Warranty Provisions 7
New Vehicle Limited Warranty 9
Federal Emission Control Warranty 14
California Emission Control Warranty 20
Tire Limited Warranty 25
Your Responsibilities
Operation and Maintenance 26
Obtaining Warranty Service 28
1
Table of Contents ‹‹

elcome to Scion. You’ve joined a swank and select
group of car buyers: People who want a vehicle that
sets them apart from the crowd. We created the car,
but you made it your own — reflecting your life and your own
sense of style.
Of course, quality and reliability are just as important as a
stylish ride. After all, if the ride doesn’t go, what’s the point?
Which is the point of Scion’s excellent warranty coverage. We
stand behind the quality of our vehicles. This booklet tells you
just how much.
Your satisfaction is really important to us, so occasionally we
may create a special policy adjustment to pay for certain repairs
that are no longer covered by warranty. When we do this, we
mail details to the owners we have on record. That’s why it’s
important to send in the card at the back of this booklet if you
move or if you bought your Scion from a previous owner. Just
tear out the card and drop it in the mail; you don’t even have to
put a stamp on it.We want you to be confident that your ride will keep you on the
road — and that Scion will keep you covered when you need it.
We think you’ll feel pretty good about that after taking a look at
this booklet. Again, welcome to Scion!
This booklet describes the terms of Scion warranty coverage
as well as general owner responsibilities. Another booklet
found in your glove box, the
Scheduled Maintenance Guide,
describes your vehicle’s maintenance requirements. Be
sure to look that one over pretty carefully, since proper
maintenance is required to ensure that warranty coverage
remains intact.
All the info in this booklet is the latest available at the time of
publication and, with the exception of the emission control war-
ranties, is subject to change without notice.
Scion is a marque of Toyota Motor Sales, U.S.A., Inc.
Introduction 2
›› We’ve Got You Covered
W

oth Scion and your dealership want to make your Scion
ownership experience easy and convenient. If you have
a problem or concern — either during or after the war-
ranty period — please take the following steps to ensure a quick
response:
Step 1
Talk to a dealership manager, such as the service manager or
customer relations manager. In most cases, you can reach a
satisfactory solution at this step.
Step 2
If you’re not happy with the solution provided by the dealer-
ship, call Scion Customer Experience at (866) 70-SCION, or
(866) 707-2466. If you are hearing- or speech-impaired, call
800) 443-4999 (TDD).To help everything move quickly, have the following information
at hand when you call:
›Your Scion’s vehicle identification number (located on the
driver’s side corner of the dashboard, under the window)
›Current mileage on your vehicle
›Name of your Scion dealership
A Scion customer relations representative will help you work
with the dealership to find a satisfactory solution.
Step 3
If you’re still not satisfied with how things were resolved, Scion
offers additional assistance through the Dispute Settlement
Program, a dispute resolution program administered by the
National Center for Dispute Settlement. The purpose of this
program is to resolve disputes through arbitration — a process
by which two parties authorize an independent third party to
hear and resolve a dispute. The program is informal and free
of charge.
Introduction 4
›› If You Need Assistance
B

You are responsible for performance of the required mainte-
nance indicated in the
Owner’s Manualand the Scheduled
Maintenance Guide
. Scion will not deny a warranty claim solely
because you do not have records to show that you maintained
your vehicle. However, any failure or noncompliance caused by
lack of maintenance is not covered by this warranty.
When maintenance and repairs are paid for by you, these ser-
vices may be performed by you or by any automotive service
provider you choose. Scion will not deny a warranty claim
solely because you used a service provider other than an
Authorized Servicing Dealership for maintenance and
repairs. However, any failure or noncompliance caused by
improper maintenance or repairs is not covered by this
warranty.To ensure optimum performance and maintain the quality built
into your vehicle’s emission control systems, Scion recommends
the use of Scion Authorized Parts when servicing or repairing
the systems.
Warranty coverage is not dependent upon the use of any
particular brand of replacement parts, and you may elect to
use non–Scion Authorized Parts for maintenance and repairs.
However, use of replacement parts that are not equivalent in
quality to Scion Authorized Parts may impair the effective-
ness of the emission control systems.
If you use replacement parts that have maintenance or replace-
ment schedules different from those of Scion Authorized Parts,
you must follow the maintenance and replacement schedules
for the parts you are using. In addition, you should ensure that
such parts are warranted by their manufacturers to be equiva-
lent to Scion Authorized Parts.
MAINTENANCE REPLACEMENT PARTS
Your Warranties in Detail17
Federal Emission Control Warranty ‹‹

You are responsible for performance of the required mainte-
nance indicated in the
Owner’s Manualand the Scheduled
Maintenance Guide
. Scion recommends that you retain all
receipts covering maintenance on your vehicle, but Scion
cannot deny warranty coverage solely for the lack of receipts
or your failure to ensure the performance of all scheduled
maintenance.
You are responsible for presenting your vehicle to an Authorized
Servicing Dealership as soon as a problem exists. The warranty
repairs should be completed in a reasonable amount of time,
not to exceed 30 days.
You should also be aware that Scion may deny you warranty
coverage if your vehicle or a part has failed due to abuse,
neglect, improper maintenance or unapproved modifications.
If you have any questions regarding your warranty rights
and responsibilities, you should contact Scion Customer
Experience at (866) 70-SCION, or (866) 707-2466. You may
also contact the California Air Resources Board, Mobile
Source Control Division, at 9528 Telstar Avenue, P.O. Box
8001, El Monte, CA 91734-8001.These warranty obligations do not apply to failures or noncom-
pliance caused by:
›The use of replacement parts not certified in accordance with
aftermarket parts certification regulations.
›The use of replacement parts not equivalent in quality or
design to original equipment parts.
Provisions under the “What Is Not Covered” section of the New
Vehicle Limited Warranty also apply to this warranty.
OWNER’S WARRANTY RESPONSIBILITIES WHAT IS NOT COVERED
Your Warranties in Detail21
California Emission Control Warranty ‹‹

The parts listed here are covered for seven years or 70,000
miles from the vehicle’s in-service date, whichever occurs first.
Air/Fuel Metering System
›Engine control computer (engine control module)
›Throttle body
Air Induction System
›Intake manifold
Catalyst System
›Catalytic converter (warm-up three-way catalyst)
›Exhaust center pipe on tC
›Exhaust front pipe on xA and xB
›Exhaust manifold on tC
Evaporative Control System
›Fuel tankYou are responsible for performance of the required mainte-
nance indicated in the
Owner’s Manualand the Scheduled
Maintenance Guide
. Scion will not deny a warranty claim solely
because you do not have records to show that you maintained
your vehicle. However, any failure or noncompliance caused by
lack of maintenance is not covered by this warranty.
When maintenance and repairs are paid for by you, these
services may be performed by you or by any automotive
service provider you choose. Scion will not deny a warranty
claim solely because you used a service provider other
than an Authorized Servicing Dealership for maintenance
and repairs. However, any failure or noncompliance caused
by improper maintenance or repairs is not covered by this
warranty.
Your Warranties in Detail 22
›› California Emission Control Warranty
PARTS LIST: LONG-TERM EMISSION
DEFECT WARRANTYMAINTENANCE

You are responsible for ensuring that your Scion is operated and
maintained according to the instructions in the
Owner’s Manual
and the Scheduled Maintenance Guide.
You should keep detailed records of vehicle maintenance, since
under some circumstances they may be required for warranty
coverage. These records should include date of service, mileage
at time of service and a description of service performed and/or
parts installed. For your convenience, a maintenance log is
included in the
Scheduled Maintenance Guide. If you sell your
vehicle, you should give your maintenance records to the new
owner.
Scion will not deny a warranty claim solely because you do not
have records to show that you maintained your vehicle. How-
ever, damage or failures caused by improper maintenance or
lack of maintenance are not covered under warranty.You may have maintenance performed on your vehicle by any
qualified person or facility. However, Scion recommends having
maintenance performed by an Authorized Servicing Dealership.
Technicians at Authorized Servicing Dealerships are specially
trained to maintain and repair Scion vehicles. They stay current
on the latest service information through Scion technical bul-
letins, service publications and training courses. Many are also
factory-certified. That means they have passed rigorous exams
through both Scion and the National Institute for Automotive
Service Excellence.
You can be confident you’re getting the best possible service for
your vehicle when you take it to an Authorized Servicing Dealer-
ship. Plus, an Authorized Servicing Dealership will always use
Scion Authorized Parts designed specifically for your vehicle.
Your Responsibilities 26
›› Operation and Maintenance
GENERAL INFORMATION WHERE TO GO FOR MAINTENANCE

Warranty coverage is not dependent upon the use of any partic-
ular brand of replacement parts. However, Scion recommends
using only Scion Authorized Parts when you need to replace a
part on your vehicle. Like all Scion products, Scion Authorized
Parts are built to the highest standards of quality, durability and
performance. They are also designed to fit your vehicle’s exact
specifications.
Your Authorized Servicing Dealership maintains an extensive
inventory of Scion Authorized Parts to meet your vehicle service
needs. And because it is linked electronically to Scion’s Parts
Distribution Centers, the dealership has quick access to any
parts it may not have in stock.
Scion Authorized Parts are covered by their own warranty
(see your dealer for details) or the remainder of any applicable
New Vehicle Limited Warranty, whichever is longer. Non–Scion
Authorized Parts, or any damage or failures resulting from
their use, are not covered by any Scion warranty.
REPLACEMENT PARTS
Your Responsibilities27
Operation and Maintenance ‹‹

In the United States, U.S. Territories
and Canada
To obtain warranty service in the United States, U.S. territories
or Canada, take your vehicle to an Authorized Servicing Dealer-
ship. If your vehicle cannot be driven, contact your nearest
Authorized Servicing Dealership for towing assistance. You do
not have to pay for towing to the nearest Authorized Servicing
Dealership if your vehicle is inoperable due to failure of a war-
ranted part.
Outside the United States, U.S. Territories
and Canada
If you are using your vehicle outside the United States, U.S. ter-
ritories and Canada and need warranty service, contact a local
Toyota dealership. Please note, however, that your vehicle may
not be repaired free of charge because the local Toyota distribu-
tor may have no obligation to provide warranty service for your
vehicle, and/or your vehicle may not comply with local regula-
tory or environmental requirements.If your vehicle is inoperable or unsafe to drive and there is no
Authorized Servicing Dealership reasonably available to make
repairs, you may perform the repairs yourself or have them
performed by another automotive service provider. Scion will
reimburse you for any of the repairs that are covered by war-
ranty. To receive reimbursement, present to an Authorized
Servicing Dealership your paid repair invoices and any parts
that were removed from the vehicle. You will be reimbursed for
warranted parts at the manufacturer’s suggested retail price
and warranted labor at a geographically appropriate hourly
rate multiplied by Scion’s recommended time allowance for
the repair.
If your vehicle requires emergency repair, Scion assumes no
liability for subsequent failures caused by improper repairs
or the use of non-Scion Authorized Parts unless you have the
vehicle properly repaired in a timely manner. To ensure that
warranty coverage remains intact, have your vehicle inspected
by an Authorized Servicing Dealership as soon as possible after
an emergency repair.
Your Responsibilities 28
›› Obtaining Warranty Service
BY GEOGRAPHIC REGION EMERGENCY REPAIRS