light VOLKSWAGEN EOS 2021 Owner´s Manual

WARNING
After the vehicle has been washed, the wet brakes or, in winter, brake discs or pads coated with ice, react slower and need longer stopping distances.
x Always dry the brakes and clean off any ice coatings with a few careful applications of the brake. Make sure not to endanger other motorists or cyclists or disobey legal requirements.
NOTICE
Never wash the CSC roof with a power washer or use “brushless” automatic car washes. Water that is sprayed under high pressure may cause leaks or may damage the rubber seals of the CSC roof.
x Do not use any rubber care materials that contain silicone or any cleaners that contain acids such as industrial dust remover or insect remover on the CSC roof seals.
NOTICE
x Water temperature should not be more than +140 °F (+60 °C).
x To help prevent damage to the paint, do not wash the vehicle in direct sunlight.
x In order for Park Distance Control to work correctly, the sensors in the rear bumper must be kept clean and clear of snow and ice.
x When using a power washer or steam cleaner, only spray the sensors directly for a short period of time and always keep the nozzle at least 4 inches (10 cm) from the sensor.
x Do not clean icy or snow-covered windows with a power washer.
x When washing or rinsing the vehicle in cold weather, do not let water get into the lock cylinders or point the hose at gaps around the doors, hood, or luggage compartment lid. The water could freeze on the locks and seals and make it difficult to open the vehicle!
Cleaning windows and outside mirrors

Care of the power sunroof seals (A)
x Briefly press the  button in the center console to tilt open the power sunroof
x Press the  button again briefly one more time. The power sunroof is opened.
x Hold down the lever in the center console to start opening the CSC roof, but only until the sunroof moves to the rear as far open as possible to expose the seals. The roof frame must not separate from the top of the windshield frame. The rear window element must not lift up!
x Use a soft, lint-free cloth and a light cleaning solution to remove dust and dirt from the roof seals,
shown in green ⇒ fig. 160 (A).
x If necessary, also remove dust and dirt from the painted sealing surfaces.
x Dry the roof seals thoroughly
x Volkswagen recommends the sparing application of suitable care products ⇒ page 383 to the
rubber seals ⇒ .
Care of the rubber seals around the power windows (B)
x Use a soft, lint-free cloth and lots of water to remove dust and dirt from the window seals, shown in yellow (B).
x Do not use any care products on the (B) seals ⇒ . The care product could wash down on the glass and smudge it!
Care of the rubber seals around the luggage compartment lid and the doors (C)
x Use a soft, lint-free cloth and lots of water to remove dust and dirt from the door and rear lid seals, shown in blue (C).
x If necessary, also remove dust and dirt from the painted sealing surfaces.
x Dry the roof seals thoroughly
x Volkswagen recommends the sparing application of suitable care products to the rubber seals
⇒ .
Recommended rubber care product overview

Seal Recommended product
(A) Maintenance set (original accessory) 000.096.331 or special lubricant (liquid)G 052 172 A1
(B) Clean only! Use no care products.
(C) Silicone-free rubber care product or special lubricant (liquid)G 052 172 A1
NOTICE
x Using the wrong care product can damage the seals. Check with an authorized Volkswagen dealer or an authorized Volkswagen Service Facility for information about suitable products.
x Do not use any rubber cleaning or treatment products containing silicone, or any products containing acids, such as industrial dust removers or insect removal products, on the seals around the power sunroof (A).

Treating stains
When treating stains, it may be necessary to clean the entire surface and not just the stain itself. This is especially true if the entire surface has become dirty from normal use. Otherwise, the area that is treated may become lighter than the untreated area. If you have questions or concerns, consult a professional cleaner.

Type of stain Recommended cleaning for fabric and upholstery
Water-based stains, such as coffee or fruit juice. – Moisten a sponge with water and rub the stain gently with a circular motion. – Wipe dry with an absorbent cloth.
Persistent stains, such as chocolate or make-up. – Use only Volkswagen-approved cleaning products. – If necessary, have the fabric or upholstery professionally cleaned.
Grease-based stains, such as oil, lipstick, etc. – Use only Volkswagen-approved cleaning products. – If necessary, have the fabric or upholstery professionally cleaned.
WARNING
If there is a malfunction in the airbag system, the airbag may not deploy correctly or at all, or it may deploy unexpectedly. This could cause fatal injuries.
x Have the airbag system inspected immediately by your authorized Volkswagen dealer or authorized Volkswagen Service Facility.
NOTICE
If the upholstery on power seats, heated seats, or seats with airbag components is wet, electrical components and the vehicle electrical system could be damaged.
x If the seating surface becomes soaked, have it dried and the system components checked immediately by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
x Do not use steam cleaners because the steam could cause the dirt to penetrate deeper into the fabric and make it impossible to remove.
x Power washers and cooling sprays can damage the upholstery.
NOTICE
x Clean only the carpet and floor mats with brushes. Other textile surfaces can be damaged by brushes.
x If detergent pastes or mild detergent solutions are applied with a damp cloth or sponge, the surfactants in the detergent may cause visible lines to form at the edges of the area where the detergent was applied. These lines are generally difficult or impossible to remove.
NOTICE
x Do not soak Alcantara®.
x Do not treat Alcantara® with leather care products, solvents, floor wax, shoe polish, stain remover or similar products.
x Do not use brushes for damp cleaning, because they can damage upholstery surfaces.
x Do not use a steam cleaner, because dirt will penetrate deeper into the fabric.

Type of stain Cleaning
Special stains, such as ballpoint pen, marker, nail polish, latex paint, or shoe polish.
– Dab dry with an absorbent cloth. – Clean with a special stain remover designed for leather.

NOTICE
x Stains that have been left in place too long will penetrate the surface of the leather and cannot be removed.
x Never treat leather with solvents, floor wax, shoe polish, stain remover or similar products.
x Wipe up spilled liquids immediately with an absorbent cloth. Liquid can penetrate leather surfaces and seams within a few seconds.
x If the vehicle is left in the sun for a long time, cover the upholstery to protect the leather from direct sunlight and to help prevent fading and discoloration.
Slight discoloration caused by wear and tear is normal.
Cleaning leatherette

Lights up Possible cause Proper response
B
Engine control/monitoring system malfunction (engine Malfunction Indicator Light - MIL)
Ease off the accelerator. Carefully drive to the nearest authorized Volkswagen dealer or authorized Volkswagen Service Facility. Have engine checked.

Flashes Possible cause Proper response
B Misfire, which can damage the catalytic converter.
Ease off the accelerator. Carefully drive to the nearest authorized Volkswagen dealer or authorized Volkswagen Service Facility. Have engine checked.
When the ignition is switched on, several warning and indicator lights come on briefly for a function check. They go out after a few seconds.
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
As long as the indicator lights B or %0# are on, expect engine malfunctions, increased fuel consumption, and loss of engine efficiency.
Catalytic converter

Frequently asked questions (FAQ)
If you suspect a malfunction or vehicle damage, read and follow the following advice before contacting an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. You may also find helpful information under “Special considerations” or “Checklist” in the index.

Description Possible causes, among others Possible remedy
Engine does not start.
Vehicle battery dead. – Perform jump-start – Charge vehicle battery.
The wrong vehicle key is used. Use a valid vehicle key
Fuel level too low. Refuel
Vehicle cannot be locked or unlocked using vehicle key.
– Battery in the remote control vehicle key is dead. – Too far away from the vehicle (out of range). – Buttons have been pressed too many times.
– Replace the battery in the remote control vehicle key – Move closer to vehicle. – Synchronize vehicle key – Lock or unlock vehicle manually
Unusual noises. Cold engine, braking assist systems, electronic steering column lock.
Check the “Noises” entry in the index.
Odd driving behavior. Assistance systems activated. Check the “Assistance systems” entry in the index.
DSG® Direct Shift Gearbox too hot. Stop vehicle as soon as you can safely do so.
Front seats cannot be adjusted with power controls.
Vehicle battery dead. Charge vehicle battery
Fuse blown. Check fuse and replace if necessary
CSC roof will not move. CSC roof malfunction. Check whether any technical requirement for opening and closing the CSC roof is not met. If necessary contact an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
Features do not work as described in this manual. Settings were adjusted in the Volkswagen Information System.
Check and reset to factory settings if necessary.
Headlights do not light up the road as they should.
– Headlights incorrectly adjusted. – Light bulbs burned out. – Low beams not switched on.
– Have the headlight range adjusted by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. – Change light bulbs – Switch on low beams
Electrical consumers do not work. Vehicle battery charge too low. Charge vehicle battery
Remaining fuel level too low. Refuel
Fuse blown. Check fuse and replace if necessary

Removing the wheel
x Review the checklist Preparations for changing a wheel.
x Loosen the wheel bolts, Wheel bolts.
x Lift the vehicle, Lifting the vehicle with the vehicle jack.
x Completely unscrew and remove the previously loosened wheel bolts using the hexagonal socket
in the screwdriver handle ⇒ fig. 187. Place the wheel bolts on a clean surface.
x Remove the wheel.
Mounting a spare or compact spare wheel
If the tire is a unidirectional tire, be sure to install it in the proper rolling direction, Unidirectional tires.
x Place the spare wheel or compact spare wheel on the axle.
x Screw in the wheel bolts clockwise and tighten them slightly using the hexagonal socket in the screwdriver handle.
x Lower the vehicle with the jack.
x Use the lug wrench to firmly tighten all wheel bolts (turn clockwise) ⇒ . Do not tighten them in sequence! Tighten any wheel bolt to begin, then tighten the wheel bolt diagonally opposite the first bolt, and so forth.
x Install the wheel bolt caps, center wheel hubcap, or wheel cover, if any, Wheel trim.
WARNING
Wheel bolts that are tightened or installed improperly can come loose, causing loss of vehicle control, a crash, and serious personal injury.
x Always keep wheel bolts and threads in the wheel hub clean and free of oil and grease. The wheel bolts must turn easily and must be tightened with the right torque.
x Use the hexagonal socket in the screwdriver handle only to turn the wheel bolts when they are loose, never to loosen them or tighten them firmly.
WARNING
Improper use of a compact spare wheel can cause loss of vehicle control, a crash or other accident, and serious personal injury.
x Never use a compact spare wheel if it is damaged or worn down to the wear indicators.
x Never drive faster than 50 mph (80 km/h) with a compact spare wheel. Avoid full-throttle acceleration, heavy braking, and fast cornering!
x Never drive more than 125 miles (200 km) with a compact spare wheel that is installed on the front axle (drive axle).
x Replace the compact spare with a normal wheel and tire as soon as possible. Compact spare tires are designed for brief use only.
After changing a wheel

Replacing light bulbs

WARNING
Improper replacement of burned out headlights and other light bulbs can cause serious personal injury.
x Stop! Always read and heed the WARNINGS before doing any work in the engine compartment, Working in the engine compartment. The engine compartment of any motor vehicle is a potentially dangerous area, and work in this area can lead to serious personal injury.
x HID – High Intensity Discharge (Xenon) headlights get power from a high voltage source that can cause severe personal injury and even death if handled improperly.
x H7 bulbs and HID – High Intensity Discharge (Xenon) headlights are under high pressure and can explode if handled improperly.
x Always let a burned out light bulb cool down before replacing it.
x Never replace a light bulb unless you are familiar with all of the necessary procedures. In particular, never remove a headlight unless you know exactly how to carry out the job and have the correct tools and light bulbs.
x If you are uncertain about what to do, have the work performed by an authorized Volkswagen dealer, an authorized Volkswagen Service Facility, or another qualified workshop. Serious personal injury may result from improperly performed work.
x We strongly recommend that you always have HID – High Intensity Discharge (Xenon) headlights and H7 bulbs replaced by a qualified technician.
x Do not touch the glass of light bulbs with your bare hands. Fingerprints left on the bulb evaporate due to the heat when the bulb is switched on and cause the reflector to “cloud.”
x There are sharp edges on and around the headlight housing in the engine compartment and the rear light housing. Wear hand protection if you replace bulbs.
NOTICE
After replacing a headlight bulb or other light bulb, always make sure that the rubber covers or plastic caps have been properly and securely reinstalled to help prevent water from getting into the electrical connections and headlight housing and damaging the electrical system.
Indicator light

WARNING
Failure to heed warning lights and instrument cluster text messages can cause the vehicle to break down in traffic and result in a collision and serious personal injury.
x Never ignore warning lights or text WARNINGS.
x Always stop the vehicle as soon as it is safe to do so.
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
Failure of a single LED within a taillight is not indicated. However, the = indicator light will come on if all LEDs fail.
Information on light bulb replacement