engine VOLKSWAGEN ID.4 2020 Owner´s Manual

Fig. 1
Vehicle data sticker. 1: Vehicle identification number; 2: Vehicle type, engine power, gearbox
type; 3: Engine code, gearbox code, paint number, interior equipment; 4: Optional extras, PR numbersPre-delivery inspection carried out on: Date of delivery / first registration (whichever
comes first):











Volkswagen dealership stamp Volkswagen dealership stamp Volkswagen AG works continuously to devel-
op and further impro

ve all vehicle types and
models. Please understand that we must
therefore reserve the right to alter any part
of the vehicle and its equipment or technical
specifications at any time. The data provided
concerning scope of delivery, appearance,
performance, dimensions, weights, standards
and vehicle functions are all correct at the
time of going to print. Some of the equip-
ment and functions described might not yet
be available or may be available only in cer-
tain countries. Information about this is avail-
able from your local Volkswagen dealership.
The vehicle illustrated on the cover may have
certain items of optional equipment which are only available at extra cost, or which are
only a
vailable in certain markets. Your Volks-
wagen dealership will be able to inform you
about variations in different countries. Sub-
ject to alteration and amendment. No legal
commitment may be inferred from the infor-
mation, illustrations or descriptions in this
manual.
No part of this manual may be reprinted, re-
produced or translated without the written
permission of Volkswagen AG.
All rights under the laws of copyright are ex-
pressly reserved by Volkswagen AG. Subject
to alteration and amendment.

This will also occur to a certain extent when
the v
ehicle is rolling to stop when in overrun
mode or travelling downhill.
The higher the charge level of the high-volt-
age battery, the lower the recuperation and
thus also the engine braking effect. No brake
energy recuperation occurs and therefore no
engine braking effect is available once the
high-voltage battery is fully charged

Position engaged and ECO assistance deac-
tiv
ated: no brake energy recuperation.
Position engaged and ECO assistance acti-
v

ated: automatic brake energy recuperation.
The energy recovery level is selected auto-
matically depending on the navigation data
and traffic situation.
Position engaged: high brake energy recu-
peration
The v

ehicle also performs recuperation when
the brake pedal is pressed.
Eco assistance
The ECO assistance function helps the driver
to use the engine braking effect of the vehi-
cle efficiently. It selects the energy recovery
level depending on the navigation data and
traffic situation.
The ECO assistance function can be switched
on and off in the vehicle settings in the Info-
tainment system.
Driving down hills
When driving down hills, you should drive in
position B if possible.
Never allow the vehicle to roll down moun-
tains or hills in the neutral position N. WARNING
The higher the charge level of the high-
v
oltage battery, the lower the engine brak-
ing effect, to the point where no engine
braking effect may be generated at all. This
puts more strain on the vehicle brake.
x Never fully charge the high-voltage bat-
tery at high elevations, e.g. at the top of
a pass, in order to facilitate a braking ef-
fect by means of recuperation when de-
scending.
x Reduce your speed before driving down
a long, steep gradient.
x When driving down a long, steep gradi-
ent, slow the vehicle using the vehicle
brake. Troubleshooting
Deactivation of the drive is imminent
The charge level of the high-voltage battery
is too low.
The indicator lamp lights up during v

ehicle
operation.
The indicator lamp lights up red.
A text message is shown on the ID. Cockpit

x
Regularly update the appropriate anti-
virus program with the updates or up-
grades pro
vided by the provider.System update
Introduction to the topic
The factory-fitted central control unit sup-
ports the system update function. This allows
the software of almost all control units to be
updated by V

olkswagen AG without the need
to visit a qualified workshop:
If a system update is available for your vehi-
cle, a corresponding message will be dis-
played on the Infotainment system.
System updates are downloaded via the fac-
tory-fitted control unit with eSIM card (OCU)
and are free of charge. Volkswagen pays the
connection costs.
The system update function is only available
in some countries. WARNING
Control units will be deactivated and will
not function while software installation is
taking place. Driving with deactiv

ated or
malfunctioning control units can cause ac-
cidents and fatal injuries.
x Carry out software installation in a suita-
ble place where other road users are not
impeded.
x Never use the vehicle while software in-
stallation is taking place. WARNING
If the digital instrument cluster does not
function after software installation, no in-
struments, warning lamps, symbols or te

xt
messages can be displayed. Driving with
a digital instrument cluster that is not
working can cause accidents and fatal inju-
ries. x
Do not use the v
ehicle and contact
Volkswagen Customer Care. WARNING
It is possible in very rare cases that a con-
trol unit will not function properly after
a software installation process.
x Do not use the v

ehicle and contact
Volkswagen Customer Care. A measure such as engine tuning to in-
crease perf

ormance or efficiency that
has not been performed by Volkswagen may
be deleted by a system update. Overview
Please refer to at the start of the chap-
ter on page 196.
A

vailability of a system update
The switched-on Infotainment system indi-
cates that a system update is available. A sys-
tem update takes place in two phases:

ing work, remove any jewellery and
ties, tie up long hair and pull clothes
in tightly to a
void them getting
caught in engine parts.

oped. This also applies to engine oils in the
case of combustion engines. F or this reason,
service fluids and consumables should be re-
placed at a qualified workshop. Volkswagen
dealerships are kept up to date on all
changes. WARNING
Unsuitable service fluids and consumables,
and the incorrect use of these fluids and
consumables, can cause accidents, serious
injuries, burns or poisoning.
x Service fluids must be kept in their origi-
nal sealed container.
x Ne

ver store service fluids in empty food
containers, bottles or any other non-
original containers as people finding
these containers could drink them.
x Keep children away from all service flu-
ids and consumables.
x Always read and follow the information
and warnings on the service fluid pack-
aging.
x When using products that give off harm-
ful fumes, always work outdoors or in
a well-ventilated area. NOTICE
x Only use suitable service fluids f
or refilling.
Never use the wrong service fluid. Failure
to observe this warning can result in seri-
ous malfunctions and engine damage. Leaking service fluids can pollute the
en

vironment. Spilt service fluids must
be collected in suitable containers and dis-
posed of properly and in an environmentally
responsible way. Washer fluid
Fig. 178
In the bonnet space: cap of washer
fluid reserv
oir.
The washer fluid level should be checked reg-
ularly and refilled as necessary.
There is a strainer in the filler throat of the
washer fluid reservoir. The strainer keeps
large dirt particles away from the washer jets
when refilling. The strainer should only be re-
moved for cleaning. If the strainer is dam-
aged or is not present when refilling, dirt par-
ticles can enter the system and block the
washer jets.

cooling system when the engine is hot and
could cause damage.
x If a large amount of coolant has been lost,
do not refill the coolant until the engine
has cooled completely. Hea
vy coolant loss
is an indication of leaks in the cooling sys-
tem. The cooling system should be
checked by a qualified workshop as soon
as possible. Failure to do so can result in
engine damage.
x Do not refill coolant if there is no more
coolant in the coolant expansion tank. Air
could have entered the cooling system. Do
not drive on! Seek expert assistance. Fail-
ure to do so can result in engine damage.
x When refilling service fluids, please ensure
that you pour the correct service fluids in-
to the correct openings. The use of incor-
rect service fluids can result in serious
malfunctions and damage to the electric
drive. Troubleshooting
Please refer to , and on page 309
and at the start of the chapter on page
315. Coolant
The indicator lamp flashes red.
Engine coolant temperature too high or en-
gine coolant le

vel too low. Do not driv

e on!
Stop the vehicle as soon as possible and
when safe to do so.

area of the luggage compartment. Depending
on the v
ehicle equipment, the vehicle data
sticker is affixed under the luggage compart-
ment trim on the luggage compartment wall
or luggage compartment floor, in the spare
wheel well or on the cross panel. Depending on the vehicle equipment,
the engine code may be displayed on
the instrument cluster

System limits
Car2X communication 199
System settings 226
System update 196
Systems ABS 190
Anti-lock brake system (ABS) 190
BAS 190
Brake Assist system (BAS) 190
EDL 190
Electronic differential lock (EDL) 190
Proactive occupant protection sys- tem 45
TCS 190
Traction control system (TCS) 190
XDS 190
T Tailgate see Boot lid 84
TCS see Brake support systems 190
Technical data 387
Dimensions 390
Engine code 389
Factory plate 389
General information 387
Gross combination weight 387
Information on the gradient an- gle 387
Information on weights 387
Notes 387
Performance figures 387
Roof load 263
Safety certificate 389
Type plate 389
Tyre pressure 332
Vehicle data sticker 389
Vehicle identification number 389
Technical modifications 362
Plates 370
Stickers 370
Telephone Connecting 248
Function: favourites 253
Function: speed dial buttons 253
Know-how: contacts 252
Know-how: telephone book 252
Switching off 248
Text message 251
Things to note Android Auto

Retrofitting a towing bracket 272
see Trailer towing
264
Socket 268
Swivelling out the ball coupling 266
Tail light clusters 266
Things to note 270
Towing 270
Trailer stabilisation 271
Trailer coupling see Towing bracket 266
Trailer stabilisation 271
Trailer towing Technical prerequisites 265
Transporting items 254
Bag hook 261
Driving tips 132
Driving with a trailer 270
Driving with an open boot lid 133
Fastening rings 259
Load-through hatch 261
Loading a trailer 269
Loading roof carriers 263
Luggage net 260
Roof carrier 262
Securing roof carriers 263
Stowing loads 254
Stowing luggage 254
Trailer towing 264
Travel Assist 168
Displays 169
Switching on and off 170
Troubleshooting 170
Travel mode 110
Things to note 105
Tread depth 334
Tread wear indicators 334
Trim parts Cleaning and care 359
Trim strips Cleaning and care 359
Trip recorder 29
Troubleshooting Activating functions 207
Adaptive chassis control (DCC) 144
Adaptive Cruise Control (ACC) 156
Air conditioning system 126
Airbag system 50
Airbag system deactivated 50
Airbag triggering 82
Alternator warning lamp 323
Automatic locking 82Boot lid
89
Brake energy recuperation fault 142
Brake fluid level too low 319
Brake servo 191
Brake support systems 191
Brake system 134
Car2X communication 200
Central locking 75
Coolant indicator lamp 318
Coolant temperature display 318
Coolant warning lamp 318
Cooling system: engine coolant level too low 318
Cooling system: engine coolant temper- ature too high 318
Cooling system: fault in the coolant cir- cuit 318
Cruise control system (CCS) 147
Deactivation of the drive is immi- nent 136
Driving instructions 134
Driving profile selection 144
Easy Open 89
eCall emergency call system fault 71
eCall Emergency System restric- ted 71
Electric drive 139
Electrical system overheated 142
Electronic engine sound 140
Electronic parking brake 178
Electronic parking brake does not switch itself off 178
Electronic parking brake does not switch itself off completely 178
Electronic parking brake fault 178
Emergency Assist 172
Emergency start function 140
Emergency switch-off 140
ESC fault 192
Exhaustive discharge (high-voltage bat- tery) 285
Fault in the high-voltage system 285
Front passenger front airbag deactiva- ted 50
Front passenger front airbag switched on 50
Heating and fresh air system 126
High-voltage battery is empty 285
Holding force of the electronic parking brake is insufficient 178
Ignition lock 139
Immobiliser 139, 140
Index 41111A012720AB