tow AUDI A3 2020 Owner´s Manual

Emergency situations

Emergency situations
General
This chapter is intended for trained emergency
crews and working personnel who have the nec-
essary tools and equipment to perform these
operations.
Starting by pushing or
towing
@) Note
Vehicles with an automatic transmission can-
not be started by pushing or towing.
Jump starting
If needed, the engine can be jump started by an-
other vehicle battery.
Applies to: vehicles with plug-in hybrid drive: The
connection points for the jump start cable are
different > page 365.
If the engine does not start because the vehicle
battery is drained, you can jump start your vehi-
cle using another vehicle. Jump start cables are
needed to do this.
Both vehicle batteries must have 12 V nominal
voltage. The voltage capacity (Ah) of the vehicle
battery that is giving power must not be less
than the capacity of the drained vehicle battery.
Jump start cable
Only use a jump start cable with a large enough
diameter. Note the manufacturer's specifica-
tions.
Only use a jump start cable with insulated termi-
nal clamps.
Positive cable - usually red.
Negative cable - usually black.

A WARNING
— A drained battery can freeze at tempera-
tures around 32 °F (0 °C). If the vehicle bat-

364


tery is frozen, it must be thawed before con-
necting the jump start cables. If it is not,
the risk of an explosion and chemical burns
increases. After jump starting the vehicle,
drive to an authorized Audi dealer or author-
ized Audi Service Facility immediately to
have the vehicle battery checked.
— Read the warnings when working in the en-
gine compartment > page 304.
— Handling the jump start cables incorrectly
may cause the vehicle battery to explode
and lead to serious injuries.
— Applies to: vehicles with plug-in hybrid
drive: You must not give a jump start with
your vehicle. This could cause significant
damage to the electrical system in your ve-
hicle > page 365.
— Applies to: vehicles with the battery in the
engine compartment: To reduce the risk of
chemical burns, do not bend over the vehicle
battery.

@) Note
Jump start cables can cause considerable
damage to the vehicle electrical system if
they are connected incorrectly.
G@) Tips
— There must be no contact between the
vehicles, or else voltage could flow when
connecting the positive terminal and drain
the vehicle battery of the vehicle providing
the jump start.
— The drained vehicle battery must be con-
nected correctly to the electrical system.
— Switch off electrical equipment that is not
needed.

8V2012721BK
Emergency situations

Follow the information about the vehicle battery
=> page 315.
Preparations
1. Read the following carefully > page 364,
Preparation.
2. Set the parking brake and place the selector
lever in the "P" position.
3. Turn the ignition and electrical equipment off
in both vehicles.
Connecting/disconnecting the jump start
cable
4. Open the cover on the positive terminal.
5. Clamp the end of the red jump start cable to
the positive terminal @ > page 365, fig. 284
on your vehicle >@) in Preparation on
page 364.
6. Clamp the other end of the red jump start ca-
ble to the positive terminal (2) on the vehicle
battery providing the current.
7. Clamp the black end of the jump start cable
preferably to the ground point, or to the
negative terminal of the vehicle battery @)
on the vehicle providing the current.
8. Clamp the other end of the black jump start
cable only to the ground point (4) on your ve-
hicle.
9. Route the jump start cables so they cannot
get caught in the moving parts in the engine
compartment.
Starting the engine
10. First start the engine in the vehicle giving the
charge and let it run at idle.
11. Now start the engine in the vehicle with the
drained vehicle battery and wait two to three
minutes until it “runs smoothly”.
12. If the engine does not start, stop the starting
procedure after 10 seconds and then repeat
it after approximately 30 seconds.
13. In the vehicle that is being jump started,
switch the heater fan and rear window de-
froster on to reduce any voltage peaks that
may occur when disconnecting the jumper ca-
bles. The headlights must be switched off.
14. While the engines are running, remove the
cables in reverse order from the way they
were installed, as described in > page 365.
Make sure the cables do not get caught in
moving engine components.
15. Close the cap on the positive terminal.
16. Switch the heater fan and rear window de-
froster off.

ZA\ WARNING
— Never connect the jump start cable directly
to your vehicle battery. Only use the connec-
tions in the engine compartment.
— Do not touch the non-insulated parts of the
terminal clamps. The cable must also not
come into contact with vehicle components
that conduct electricity when it is connected
to the positive vehicle battery terminal. This
can cause a short circuit.
— The plugs on the battery cells must not be
opened.
— Keep ignition sources (such as open flames,
burning cigarettes, etc.) away from the vehi-
cle batteries to reduce the risk of an explo-
sion.
— Route the jump start cables so they cannot
get caught in the moving parts in the other


vehicle's engine compartment.
@) Note
Please note that the connecting process previ-
ously described for the jump start cables is in-
tended for when your vehicle is being jump
started.
(i) Tips
Make sure that the connected jump start ca-
bles have sufficient contact with metal.

Towing with a tow truck
General hints
Your Audi requires special handling for towing.
The following information is to be used by com-
mercial tow truck operators who know how to op-
erate their equipment safely.
— Never tow your Audi. Towing will cause dam-
age to the engine and transmission. >
367

Emergency situations

— Never wrap the safety chains or winch cables
around the brake lines.
— To prevent unnecessary damage, your Audi
must be transported with a flatbed truck.
— To load the vehicle on to the flatbed, use the
towing loop found in the vehicle tools and at-
tach to the front or rear anchorage > page 368
and > page 368.

Z\ WARNING
A vehicle being towed is not safe for passen-
gers. Never allow anyone to ride in a vehicle
being towed, for any reason.
Front towing loop


2
| = z
a

Fig. 287 Right side of front bumper: installing the towing
loop
The threaded opening for the towing loop is lo-
cated behind a cover on the right side of the front
bumper.
> Remove the towing loop from the vehicle tool
kit > page 348.
> Press inward on the upper left area of the cap
with brief, strong pressure to remove it from
the bumper © fig. 287.
> Insert the towing loop in the threaded opening
until it stops, and then tighten it with the
wheel wrench.
> After using, place the towing loop back in the
vehicle tool kit.

ZA WARNING
If the towing loop is not tightened until it
stops when installing, the threads may be
pulled out when towing the vehicle and result
in an accident.

368
G) Tips
Depending on the model, the shape of the
cover can vary.
Rear towing loop
a
2
S| > im a


Fig. 288 Right side of rear bumper: installing the towing
loop
The towing loop threaded opening is located in
the right of the rear bumper cover under a cover.
> Remove the towing loop from the vehicle tool
kit > page 348.
> To remove the cap from the bumper, press in on
the upper area of the cap with brief, strong
pressure and Lift it up from the lower area
> fig. 288.
> Tighten the towing loop in the threaded open-
ing until it stops and then tighten it with a
wheel wrench.
> After using, place the towing loop back in the
vehicle tool kit.
Depending on the model, the shape of the cover
can vary.

ZA\ WARNING
If the towing loop is not tightened until it
stops when installing, the threads may be
pulled out when towing the vehicle and result
in an accident.
@ Tips
Depending on the model, the shape of the
cover can vary.

8V2012721BK
Emergency situations

Loading the vehicle onto a flatbed truck

BaV-0402
|
a


Fig. 289 Vehicle on flatbed truck (example)
Front hook up
> Align the vehicle with the centerline of the car
carrier ramp.
> Attach the winch hook to the front towline eye
previously installed.
Rear hook up
> Align the vehicle with the centerline of the car
carrier ramp.
> Attach the winch hook to the rear towline eye
previously installed.
@) Tips
Check carefully to make sure the hook-up is
secure before moving the car up the flatbed
truck ramp.
Raising the vehicle
Lifting with workshop hoist and with floor
jack
The vehicle may only be lifted at the lifting
points illustrated.
oO S zt 6
> a a


Fig. 290 Front lifting point (example)
= Ss z
ba > i} oO
/


Fig. 291 Rear lifting point (example)
> Read and heed WARNING © A\.
> Locate lifting points > fig. 290 and > fig. 291.
> Adjust lifting arms of workshop hoist or floor
jack to match vehicle lifting points.
> Insert a rubber pad between the floor jack/
workshop hoist and the Lifting points.
If you must lift your vehicle with a floor jack to
work underneath, be sure the vehicle is safely
supported on stands intended for this purpose.
Front lifting point
The lifting point is located on the floor pan rein-
forcement about at the same level as the jack
mounting point > fig. 290. Do not lift the vehi-
cle at the vertical sill reinforcement.
Rear lifting point
The lifting point is located on the vertical rein-
forcement of the lower sill for the on-board jack
> fig. 291.
Lifting with vehicle jack
Refer to > page 354.

Z\ WARNING
—To reduce the risk of serious injury and vehi-
cle damage.
— Always lift the vehicle only at the special
workshop hoist and floor jack lift points il-
lustrated > fig. 290 and > fig. 291.
— Failure to lift the vehicle at these points
could cause the vehicle to tilt or fall from a
lift if there is a change in vehicle weight
distribution and balance. This might hap-
pen, for example, when heavy components |>


369

8V2012721BK

Steps for determining correct load limit... 334
Stopover (navigation) « w... . . ec. ss exw « 194
Storage Options'as« < sews « = newp + pees oe ve 60
Streaming
refer to Online media................. 215
Subtitles (DVD) scawos 0 = wesw oe ssowe 2 wove 2 222
SUDWOOTED wsny: a x cayea oy ee + x ayer 4 234, 358
SUIVISOTS sway 7s ane @ 2 Ree aE @eeE a NOE ae 49
SUPMOUNG ss ¢ 3 naw a & nays 5% aeIR a bere Has 234
Suspension ....... 0.00.0 cece eee eee eee 92
Swap call... 6... 2. eee eee eee eee 174
Switching tabs
refer to Multifunction
steering wheel................. 17,19, 20
Symbols): « = sees ss gece « ¥ yee ee Seow ee oe 155
Navigation. 5 + sss a 6 semen av ¥ nse 9 6 sae 6 199
also refer to Indicator lights............. 10
Synchronization (climate control system) .... 66
System settings (MMI)..............005 230
Systemrupdate (MMI). « « sicss « «cee soa 234
SystemMVOlUMC iis ss ccwws ao nie a cow owe 235
T
Tachometer ies «2 soe 2 s eases oo ewe 2 ese 14,15
Tail WiGht(S) x: « = wcem: © s somes 2 eee go oe eg 43
Technical data : 2 emp « » meee x o sees s yee y 379
Technical modifications................. 374
Telephone....... 0... eee eee eee eee ee 169
Audi phone box: « « 200 ys eyes ee seen eee 171
Connecting acell phone............... 169
Dialing anumber................-.0.- 173
Options during a phone call............ 174
Playing MUSIC: = 2 scene 2 x ereeee av eras 2 we 214
SettingS ... 0.6... eee eee 180
Temperature display (outside temperature)... 17
Temperature gauge
Coolant... 0... cece eee eee eee eee eee 14
Tether anchors ..........seseeee eee enee 294
Tether strap... 2. eee eee 294
Text MESSAGES cc + nanos © enone wv ameuenD 6 see 175
also refer to Text messages............ 175
Tie-downs ... 0.6... cee ees 62
THM « vxesine © « osnsiion » owzase © 9 agemane 0 of eneraue wo 4 230
tiptronic
refer to Manual shifting................ 76
Tire Mobility System (tire mobility kit) ..... 349
TUROS s ncsaa 2 2 oem © pra a a meee a © oR & @ HB 319
Low-profile tires.................000. 336
Mobility Kits « swe & x acme ¢ ¢ Sos >t eevee ei 349
RepainiSete. so scm s wane ov case 2 o oe 3 oo 348
Replacing......... cece eee eee eee 352
Service life....................0.000. 328
Tire PrOSSUlC as ss mses + waws ye meres a oH 330
Tire pressure monitoring system.... 337,339
Tire pressure table..............000005 331
Tire pressure (trailer towing mode) ...... 113
Treadwear indicators.................. 328
Unidirectional...................50-- 321
Uniform tire quality grading............ 336
Tires and wheels
Glossary of tire and loading terminology. . 322
Tires and vehicle load limits............ 332
Tone (sound)
refer to Adjusting the sound............ 234
oe) Ca 348
Torn or frayed safety belts............... 248
Touch
referto MMI touch................00- 149
Towing
Front:towing lOOps « seas ss ame sv mews a x 368
Rear towing loop ssascrs x anon: x « wmasicn © = oes 368
Tow truckS .... 2... eee eee ee 367
Towing protection monitor.............0. 30
TPMS
Tire pressure monitoring system........ 337
GISOTEPEF TO TIES sree x & sates x % eater ¥ 28 337.
TPMS (tire pressure monitoring system)
Indicator light « sss + «ows ss ease oe wean 341
Tire pressure monitoring system........ 339
Traffic information..................00. 204
Trailer mode (navigation)............... 197
Trailer towing iwi so seca ee eee 2 vam ee aes 113
Trailer towing mode
Tongue weight..............--000000) 113
Trailer load... 6... eee eee eee 113
Treble (sound) ...... 0. cece cece eee eee 234
Trip computer (analog instrument cluster)... 22
Trip computer (Audi virtual cockpit) ........ 22
Trunk lid
Trunk escape latch...............00005 348
Turn signal... 00... cece eee ee eee eee 44
393