reset AUDI E-TRON 2021 User Guide

4KE012721BF
High-voltage system


Indicator lights Meaning Solution








© Red The indicator light in the reset | Have the control unit replaced by an au-
@ CQ Red button on the control unit is | thorized Audi dealer or authorized Audi
@ BRe faulty. The charging process | Service Facility.
@ 6 Red has been interrupted.
9 Off
O Red The control unit has detected | Press and hold the © button for at least
@ X Red residual current. The charging | two seconds. If the malfunction contin-
@ Si Red process has been interrupted. | ues, have the control unit checked by an
@ 6 Red authorized Audi dealer or authorized Audi
© . Service Facility, and have the power sup-
2 Flashing red ply/household connection checked by a
qualified electrician.
O Red The charging infrastructure is | Disconnect the charger from the power
® QQ Flashing red wired incorrectly. The charging | supply. Have the power supply/household
© & Flashing red process has been interrupted. | connection checked by a qualified electri-
cian.
© { Flashing red
9 Off
O Red The control unit has atechni- | Disconnect the charger from the power
@ CO Red cal malfunction. Possible supply and reconnect it after 60 seconds.
@ Bred cause of the malfunction: soft- | If the malfunction continues, have the
@ 6 Red ware error or the load relay control unit checked by an authorized
© has been switched incorrectly. | Audi dealer or authorized Audi Service Fa-
2 Red The charging process has been |cility, and have the power supply/house-
interrupted. hold connection checked by a qualified
electrician.
O Flashing red The control unit has a serious | Have the control unit replaced by an au-
O QO Off malfunction. The charging thorized Audi dealer or authorized Audi
O 2 oft process has been interrupted. | Service Facility.
@ & Red
9 Off
© Off The indicator light in the Have the control unit replaced by an au-
@ A Red On/Off button on the control | thorized Audi dealer or authorized Audi
@ E&rRed unit is faulty. The charging Service Facility.
@ 6 Red process has been interrupted.
© Red
Technical Data
Output 9.6 kw
Current rating 40 A single phase
System voltage 120V-240V
Power frequency 50 Hz/60 Hz
Overvoltage category (IEC 60664) {II

123

Driver assistance

Ina traffic jam, lane guidance also helps with
leaving a space for emergency vehicles )) by
steering your vehicle as close to the edge of your
lane as possible.
Switching lane guidance on and off
Requirement: lane guidance must be preselected
in the MMI > page 152.
> To activate or deactivate the availability of the
lane guidance, press the button on the turn sig-
nal lever > fig. 104.
The system will assist the driver by providing cor-
rective steering only when adaptive cruise assist
is actively regulating and availability is switched
on.
Overview of displays and lane guidance
limitations
The availability of lane guidance is shown with in-
dicator lights and with arrows @i) > page 145,
fig. 101 in the Driver assistance display.
> 4 - Lane guidance is active.
> 4 - This indicator light turns on if the limits of
the system have been reached (for example, the
system’s steering force is not sufficient to handle
tight curves). Take over steering.
ri turns white, lane guidance is switched on
but is not active. This may occur due to the fol-
lowing system limits or situations:
— The necessary lane marker lines have not been
detected (for example, in a construction zone
or because the lines are obstructed by snow,
dirt, water, or lighting)
— The lane is too narrow or too wide
— The curve is too narrow
— Visibility is obstructed by a rise or dip.
— The driver's hands are not on the steering
wheel
— The turn signal was activated.
Steering intervention request
If no steering activity is detected or the limits of
the system are reached, the driver steering inter-
vention request will alert the driver using audio


D_ In certain countries.
148
and visual signals, such as & or fy. Take over
the steering and keep your hands on the steering
wheel so that you will be ready to steer at any
time. The system will become inactive after a
short time and will only be active again later.
If the driver does not take over steering, adaptive
cruise assist will be canceled. If the vehicle is
equipped with emergency assist and it is ready to
function, it will be activated if possible
=> page 164.

ZA WARNING
Observe the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 129.
@ Tips
— Always keep your hands on the steering
wheel so you can be ready to steer at any
time. The driver is always responsible for
adhering to the regulations applicable in
the country where the vehicle is being oper-
ated.
— Audi recommends only switching on lane
guidance on well-constructed roads.
—The > fig. 104 button switches lane guid-
ance availability and the lane departure
warning on or off simultaneously, if lane
guidance is preset in the adaptive cruise as-
sist settings.

Predictive control
Applies to: vehicles with adaptive cruise assist and efficiency
assist

53] | Se | x ac
Fig. 105 Instrument cluster: speedometer: predictive con-
trol display

4KE012721BF
Driver assistance

Lane guidance - If lane guidance is also active
when adaptive cruise assist control is active, you
can switch it on or off.
Driving program - Depending on the driving pro-
gram and the distance that are set, the vehicle
handling will be adjusted from Sport to Moder-
ate and the lane guidance haptic feedback will be
adjusted.
Store last distance - The last distance that was
set will be stored after the ignition is switched
off. If the distance is not stored, distance
(time distance of approximately 1.8 seconds) is
automatically preset every time the ignition is
switched on.
Predictive control > Set speed limit - adaptation
to speed limits can be switched On or Off. Regu-
lation With tolerance can also be selected, if de-
sired. In this scenario, you may fall below or ex-
ceed the set speed in favor of increased efficien-
cy.
Predictive control > Adjustment to curves along
route - regulation based on the road ahead can
be switched Off or set individually from Slow to
Fast. The setting influences vehicle handling with
predictive control, for example the speed for
driving through curves.
@ Tips
In the efficiency* Audi drive select mode, ve-
hicle handling and the adaptive cruise assist
haptic feedback are also affected. It may not
be possible to adjust the Driving program.
Applies to: vehicles with adaptive cruise assist
If or fl is displayed when there is a malfunc-
tion, the adaptive cruise assist functions may be
unavailable or limited.
A message that indicates the cause and possible
solution may appear with some displays. The
weather conditions may be too poor or a sensor
may be covered. Clean the area in front of the
sensors > page 131 and try to turn on the sys-
tems again later.
If the malfunction remains, drive to an author-
ized Audi dealer or authorized Audi Service Facili-
ty immediately to have the malfunction correct-
ed.
Applies to: vehicles with narrowed road assist
Narrow area
Depending on vehicle equipment, this message
appears in the Driver assistance display if the
adaptive cruise assist is adjusting the speed ina
narrow area, for example a construction zone.
Adaptive cruise assist: Please take over!
Adaptive cruise assist was ended, for example be-
cause the vehicle rolled backwards when starting
ona slight incline even though the system was
active. You must take over further control of the
vehicle.
Applies to: vehicles with laser scanner
Adaptive cruise assist: limited availability.
See owner's manual
This message appears when the sensor view is
limited, for example, when weather conditions
are too poor or a sensor is covered. You can
switch on the adaptive cruise assist, but certain
functions such as assistance in narrow areas will
not be available. Under certain circumstances,
some objects may be detected late or may not be
detected at all. Be especially careful. Cleaning
the area in front of the sensors > page 131 may
correct the malfunction.
153

4KE012721BF
Radio


Symbol/Description |Description



@ a Go back one level.
@ Search See > page 209.
® Last stations See > page 210.
® Presets See > page 210.
@ FM Displays stations from the FM frequency band.
® Online See > page 211.
Displays stations from the SiriusXM frequency band.
@ SiriusXM Combines SiriusXM Live channels and on demand content, depend-
ing on vehicle equipment.








Start over Go to the beginning of the broadcast.
Related Channels, artists, and shows related to the content that is currently
playing.
® Subscribe Log in to be able to play the content.
Switch to WEB Switch manually to Internet reception.
Switch to SAT Switch manually to satellite reception.
More Access options for the current station > page 212.
Selecting the previous or next track: press !I< or >i.
® ncn Going to the beginning of the recording: press and hold Nix.
Going to the live program: press and hold >I. The &) symbol will
be displayed.
@ K/>I Select the previous/next station.
DAI Start or stop playback
8 yg Unmutes or mutes playback.
@ List The station list is displayed > page 207.
Depending on availability, the station name as well as program in-
@ Info section formation, for example, may be displayed. Also see > page 213,

Online additional data.

Read the information about Audi connect, and
be sure to note the connectivity costs section
=>@© in General information on page 186.
G) Tips
Not all functions are available in every source
and on every touch display.
ai \-x-y aay laa)
Using intelligent search, you can search for sta-
tion names, frequencies, program types (such as
News), podcasts*, or online radio stations*.
Opening free text search
> Applies to: MMI: Select on the home screen:
RADIO > Source > Search.
Entering search terms
You can enter multiple search terms at once in
any order.
The following information may be available:




Symbol | Description
OD Results from the list: Last stations
yy [Results from the list: Presets >

209

Radio


Symbol | Description

(| Results from a Station list

For ex-
ample,
TS ae La (ela)
You can listen to the last stations that were
played in all frequency bands.
Station frequency band

Accessing last stations
> Applies to: MMI: Select on the home screen:
RADIO > Source > Last stations.
Listening to last stations
> Press on a station.
Deleting last stations
> Select: Z > select one or more stations or Se-
lect all > Delete > (Done).
You can store your favorite stations from every
frequency band in the presets list.
Applies to: vehicles with SiriusXM: Channels,
shows, and sports teams will be stored in the fa-
vorites as Smart Favorites. After switching the ig-
nition and the MMI on, the Smart Favorites store
radio programs at a specific time.
Selecting presets using the MMI
» Applies to: MMI: Select on the home screen:
RADIO > Source > Presets > a preset.
Storing presets
> Press on ¥ (@) in the playback view > page 208,
fig. 144.
Requirement: a list with radio stations must be
displayed > page 207, fig. 142.
> Press and hold an entry in the list until the Op-
tions menu appears.
> Press Store as preset.
210
Editing a preset
> Deleting presets: press Ww in the playback view,
or
> In the presets list, select: Z > one or more sta-
tions or Select all > Delete > (Done).
Requirement: the presets list must be displayed.
> Moving a preset: press a.
> Touch the $ symbol and move the entry to the
desired position.
> Press Done.
Live Sports
Applies to: vehicles with SiriusXM
Using the Live Sports category, you can find live
commentary about your favorite teams during a
live sports broadcast. Depending on vehicle
equipment, you may be able to switch commen-
tary that favors a certain side on or off.
Accessing live games
> Applies to: MMI: Select on the home screen:
RADIO > Source > SiriusXM > Sports > Live
Sports > a game.
The score, the status of the game, and, if availa-
ble, the current possession of the ball are dis-
played.
Saving/deleting a favorite team
> Press W/W.
Switching commentary on or off
Requirement: the MMI must be connected to the
Internet. A data plan must be available
=> page 190.
> Press ())/tQ).
Radio text
Program information (for example, general text
messages, artist, composer, song) is displayed in
the radio text.
Requirement: the selected radio station must
support the radio text function.

Radio
A station is no longer displayed in the sta- | Store the station as a preset in advance. Access the pre-
tion list. sets using the presets list > page 210.


Online radio: no playback from online ra-_ | Check if a data plan has been purchased for the applicable
dio. country and it is available > page 190.

214

4KE012721BF
Media

Media
General information
There may be different media sources and con-
nections available depending on the vehicle
equipment. For example, you can play media files
using a connected USB drive or connect your mo-
bile devices to the Audi music interface and oper-
ate them through the MMI.
Media and format restrictions: the MMI (includ-
ing the USB storage device connection) was test-
ed with a variety of products and media on the
market. However, there may be cases where indi-
vidual devices or media and audio/video files may
not be recognized, may play only with restric-
tions, or may not play at all.
Restricted functionality: reset the MMI to the
factory default settings if functionality is restrict-
ed > page 229.
Digital Rights Management: please note that
the
audio/video files are subject to copyright pro-
tection.
Files that are protected by DRM and are identi-
fied with the symbol f@ will not play.
Data security: never store important data on
CDs/DVDs or mobile devices. Audi is not responsi-
ble for damaged or lost files and media.
Loading times: the more files/folders/playlists
there are on a storage medium, the longer it will
take to load. To reduce the amount of time it
takes the audio/video files to load, use a storage
medium that only contains audio/video files, and
create subfolders (for example, for each artist or
album).
Additional information: when playing, audio
files are automatically displayed with any addi-
tional information that is stored (such as the ar-
tist, track and album cover). If this information is
not available on the medium, the MMI will revert
to the local Gracenote metadata database or
search online if necessary. See > page 223, On-
line additional data. However, in some cases, the
additional information may not be displayed.
CG) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 186.
DVD drive
General information
Applies to: vehicles with a DVD drive
The functionality of individual storage mediums
may be limited due to the variety of blank CDs/
DVDs available and the various capacities. Audio
CDs or video DVDs with copy protection, CDs/
DVDs that do not conform to the standard, and
multisession CDs may have limited playback or
may not play at all. Audi recommends finalizing
the recording process when creating multisession
CDs. Multisession DVDs are not supported.
() Note
To reduce the risk of damaging the drive and
data carriers:
— Always store data carriers in a protective
sleeve and do not expose them to direct
sunlight
— Do not use damaged, dirty, or laminated da-
ta carriers
— Do not use single CDs/-DVDs with a 3.1 inch
(8 cm) diameter, non-circular CDs/DVDs
(shaped CDs), cleaning CDs, and protective
rings
— Never force CDs/DVDs into the drive. Discs
are pulled in automatically.
@® Tips
The thermal protection switch stops playback
temporarily when outside temperatures are
too high.
215

Media

Never leave mobile devices in the vehicle in
extremely high or low temperatures.
@) Tips
— Always follow the information found in
=> page 78.
— When you switch the ignition off, the USB
ports are still supplied with power until the
energy management intervenes.
— Do not use an additional adapter cable or
USB extension cable to connect mobile devi-
ces to the Audi music interface that already
have a cable or that must be connected with
a USB adapter cable (> page 217, fig. 146).
Using an additional adapter or US extension
cable may impair functionality.
— Functionality is not guaranteed for mobile
devices that do not conform to the USB 2.0
specification.
— USB hubs are not supported.
— Video playback through the Audi music in-
terface is not supported on Apple devices
and MTP devices (such as smartphones).
— iPod touch or iPhone malfunctions also af-
fect the operation of the MMI. Reset your
mobile device in these situations.
— Audi recommends updating the iPod touch
or iPhone software to the latest version. Re-
fer to your mobile device owner's manual
for more information.
— The USB adapter on the Audi music inter-
face will support iPod touch or iPhone devi-
ces from the 5th generation or newer with
the lightning connector.
—Aselection of supported devices can be
found in the database for tested mobile de-
vices at www.audi.com/mp3.
Playing media
The following sources can be selected depending
on the vehicle equipment:
— Amazon Alexa > page 216.
— USB device > page 217.
— DVD © page 216.
218
— External device: you can connect external devi-
ces via Bluetooth and use the Bluetooth audio
player > page 216, or you can connect an exter-
nal device directly to the Audi music interface
> page 217.
Accessing media
Playing media files using the MMI
> Applies to: MMI: Select on the home screen:
MEDIA > Source > a source. Depending on the
connected device, the symbol for a source may
change. The device name may be displayed (for
example: myPhone).
> Select a track from the categories in the media
center > page 219.
Playing media files using the multifunction
steering wheel
Requirement: a media source must contain me-
dia files > page 218.
> Select the radio/media tab in the instrument
cluster.
> Turn the left thumbwheel to display the play-
list.
> To switch to a different source, press the
button.
> To select a media file or a source, turn and
press the left thumbwheel.
> To switch between radio and media, select in
the instrument cluster: the EE] button > Switch
to radio/Switch to media.
G) Tips
— For safety reasons, the video image is only
displayed when the vehicle is stationary. On-
ly the sound from the video plays while driv-
ing.
— Applies to: multifunction steering wheel:
Depending on the selected function, opera-
tion through the MMI may be required.

4KE012721BF
Media

Online additional data
Requirement: the MMI must be connected to the
Internet. A data plan must be available
=> page 190.
When the function is switched on, additional in-
formation (such as album cover, artist, track) will
be loaded depending on the availability from the
different providers.
DVD playback parental cntrl.
Playback of video DVDs can be restricted based
on age restrictions using parental control.
Displaying the DVD parental control menu
> Applies to: MMI: Select on the home screen:
MEDIA > ©} > DVD playback parental cntrl..
> Enter the PIN for parental control. The PIN set
at the factory is 1234.
> Press OK.
Switching the rating level on and off
Requirement: the DVD parental control menu
must be displayed.
> Select: Set rating level > select a rating level
(for example, level 5) > *2, or:
> To remove all restrictions, press Off.
Eight different protection levels can be set for
parental control. If you set the parental control
level at level 5, all DVDs from levels 1 - 5 can be
played. Video DVDs with a higher level will not
play.
Changing the PIN
Requirement: the DVD parental control menu
must be displayed.
> Select: Change PIN > enter a new PIN for pa-
rental control > OK.
> Repeat the entry and press OK.
@) Tips
— Not all video DVDs have parental control.
— The protection levels for the parental con-
trol are based on the US standards from the
Motion Picture Association of America
(MPAA). Note that the age levels for video
DVDs in European countries may differ.
— PIN entry for parental control will be locked
for approximately one minute if you enter
the incorrect PIN three times in a row. The
PIN can only be reset by an authorized Audi
dealer.
Supported media and file formats
Depending on the vehicle equipment, the follow-
ing properties for media files may be supported
by the DVD drive and the connection for USB stor-
age devices:

Audio/video files

DVD drive: audio CDs (up to 80 min) with CD text (artist, album,
song)*, CD-ROMs with a capacity of up to 700 MB; DVD+R/RW; DVD
video; DVD audio with audio tracks that are compatible with a DVD
video player;
Audi music interface: mobile devices > page 217 (such as an iPhone,
MTP player, USB storage device in “USB Device Subclass 1 and 6” that
conforms to USB 2.0: USB sticks, USB MP3 players (Plug-and-Play-ca-
pable), external USB flash drives and hard drives
Supported media

USB storage device: exFAT, FAT, FAT32, NTFS
USB storage device partitions (primary/logical*): 2 per USB connec-
File system .
tion

CD/DVD file systems: ISO9660, Joliet, UDF >

223

4KE012721BF
Additional settings

Bluetooth
> Applies to MMI: Select on the home screen:
SETTINGS > Connection settings > Bluetooth
Bluetooth
You can select a setting for visibility of the MMI
to other Bluetooth devices. To connect a new
Bluetooth device, the Visible setting must be se-
lected. If Invisible is selected, a Bluetooth con-
nection will only be possible with paired devices.
If Off is selected, no Bluetooth device can be con-
nected.
Bluetooth audio player
When this function is switched on, the profile
will load automatically when your Bluetooth au-
dio player is within range.
Bluetooth name
The MMI’s Bluetooth name is displayed and can
be changed.
Factory default settings
Requirement: the ignition must be switched on.
> Applies to MMI: Select on the home screen:
SETTINGS > System maintenance > Restore
factory settings.
> Follow the system instructions.
The settings will be reset. The system will re-
start. This may take some time.
@ Tips
Make sure that not only the settings were de-
leted but also the stored data, if necessary.
Software update
Introduction
Applies to: vehicles with software update
You can update your vehicle’s software.
The functions depend on the country and vehicle
equipment:
— Update through the online system update
=> page 229.
— Map material update for the navigation system
=> page 202.
— Have the software update performed by an au-
thorized Audi dealer or authorized Audi Service
Facility. This can result in additional costs.

ZA\ WARNING
— Perform the installation only when the vehi-
cle is stationary. Otherwise, this increases
the risk of an accident
— If the installation fails, contact an author-
ized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction
corrected.
Online system update
Applies to: vehicles with online system update

With the online system update, you can update
the software directly in the vehicle.
Requirement: the MMI must be connected to the
Internet > page 186, Audi connect.
Downloading updates
Requirement: notification for an online system
update will appear in the upper display.
> Press on the notification, or
> Open the notification in the notification center
on page 20 and press on the notification.
> Follow the system instructions.
You can also check manually if an update is avail-
able.
> Applies to: MMI: Select on the home screen:
SETTINGS > System maintenance > Software
update > Search for updates > desired update
> Continue.
> Follow the system instructions.
The
MMI will start the download. You can check
the status of the download process in the notifi-
cation center > page 20.
Installing updates
Requirement: an online system update must be
downloaded and a notification must be shown in
the upper display.
> Stop the vehicle safely.
229