Charge AUDI E-TRON 2021 Owner's Guide
[x] Cancel search | Manufacturer: AUDI, Model Year: 2021, Model line: E-TRON, Model: AUDI E-TRON 2021Pages: 308, PDF Size: 83.91 MB
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Media
Problem Solution
Audi music interface/Bluetooth
audio player: the mobile device is
not supported.
Read the instructions in the chapter > page 217, Multimedia
connections/> page 216, Bluetooth audio player.
Audi music interface: the mobile
device is not recognized as a
source.
For many mobile phones or mobile devices, playback is not possi-
ble when the battery level is too low (less than 5% charge level).
The mobile device will only be recognized as a media source in
the MMI after connecting if the battery charge level is sufficient.
Audi music interface: malfunc-
tions during audio playback
through an iPod touch/iPhone.
The Bluetooth audio player function is switched on. Switch this
function off > page 229 when you are not using the Bluetooth
audio player.
Audi music interface: audio play-
back through the connected mo-
bile device is not possible.
Make sure the USB mode M7P is selected in the settings on your
mobile device.
Bluetooth audio player: interfer-
ence with track display and audio
playback.
Playback interference can occur when using the Bluetooth audio
player if a music player app from a third party provider is open.
Audi recommends using the integrated media player on your
Bluetooth device (such as a smartphone).
225
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Audi smartphone interface
— The menu language shown in the MMI is
based on the settings in your smartphone.
— Some MMI functions are not available when
there is an active Audi smartphone interface
— Usage of the Audi smartphone interface de-
pends on the availability of services through
third party providers.
— Audi merely provides access to third party
connection.
— You cannot connect any mobile devices via
Bluetooth when an Audi smartphone inter-
services through the MMI and does not as-
sume any responsibility for the content of
these services.
face connection is active.
Troubleshooting
Applies to: vehicles with Audi smartphone interface
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.
Problem Solution
Audi smartphone
interface cannot be
opened.
Check the battery charge level on your smartphone.
Check the USB cable and use a different one if necessary.
Check if Android Auto or Apple CarPlay is available in the country where the vehi-
cle is being operated.
Android Auto: check if the Android Auto app is installed on your smartphone.
Connecting the
smartphone to the
MMI failed.
Make sure that you are using the correct USB adapter and check if the USB
adapter is connected correctly to your smartphone and the Audi music interface
=> page 217.
Apple CarPlay: check if Apple CarPlay is activated on your iPhone.
Android Auto: check in the Android Auto app if Android Auto permits new
vehicles.
Wireless connection: open the settings for Bluetooth and Apple CarPlay on your
iPhone. Remove your vehicle. Open the connection manager in the MMI
= page 230. Delete your iPhone in the Telephone 1 and Audi smartphone inter-
face submenus. Repeat the connection process. Restart the MMI > page 17. Re-
start your iPhone.
The smartphone is
not automatically
detected.
Make sure that you are using the correct USB adapter and check if the USB
adapter is connected correctly to your smartphone and the Audi music interface
=> page 217.
Check if the requirements needed to connect a smartphone have been met.
227
Page 232 of 308
Additional settings
> Press on the notification, or
> Open the notification in the notification center
on > page 20 and press on the notification.
> Follow the system instructions.
Depending on the scope of the update, the online
system update may only be started if you follow
these instructions:
> Switch the emergency flashers off, if necessary
> Make sure that the starter battery is charged.
> To start the update, exit and lock the vehicle.
The MMI will start the installation. When the up-
date has ended, a notification will be displayed.
Z\ WARNING
Depending on the scope of the installation,
the ignition must not be switched on during
the installation to ensure the installation
completes successfully.
©) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=) in General information on page 186.
@ Tips
The software update may take some time.
WEE Tel
Applies to: vehicles with online system update
Online system update: incomplete. Warning!
Vehicle functions limited
If an error occurs when installing an online sys-
tem update, certain functions such as the emer-
gency call function may not be available. Drive to
an authorized Audi dealer or authorized Audi
Service Facility immediately to have the malfunc-
tion corrected.
Connected devices
Displayed connected devices
Requirement: the vehicle must be stationary and
the ignition must be switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices.
230
Possible menu items:
— Telephone 1
— Telephone 2
— Audio player
— Wi-Fi hotspot
— Headset
Audi smartphone interface
You can connect your smartphone to the MMI
=> page 226.
myAudi app
This function is available if the myAudi app is in-
stalled on your mobile device and started, and if
the mobile device is connected with the vehicle’s
Wi-Fi hotspot.
() Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 186.
Managing connected devices
Requirement: the connected devices menu must
be displayed > page 230.
Connecting a device
Requirement: Bluetooth visibility must be acti-
vated in the MMI > page 229 and mobile device.
> Press on a menu item, such as Telephone 1.
> To search for and connect your mobile device,
press New connection > page 175.
Selecting a connected device
> Press on a menu item, such as Telephone 1.
> Press on the desired mobile device in the list of
displayed devices. The connection will be made.
Disconnecting a connected device
> Press on a menu item, such as Telephone 1.
> Press on the connected mobile device. The se-
lected mobile device will be disconnected from
the MMI.
Deleting a device
> Press on a menu item, such as Telephone 1. >
Page 239 of 308
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Checking and Filling
> Read the brake fluid level on the brake fluid res-
ervoir > page 235, fig. 151. The brake fluid lev-
el must be between the MIN and MAX markings
>A.
The brake fluid level is monitored automatically.
Messages
Ga i @ Brakes: stop vehicle and check brake
fluid level
Stop the vehicle and check the brake fluid level.
See an authorized Audi dealer or authorized Audi
Service Facility for assistance.
Changing the brake fluid
Brake fluid should be changed at regular inter-
vals. Have the brake fluid changed by an author-
ized Audi dealer or authorized Audi Service Facili-
ty. The authorized Audi dealer or authorized Audi
Service Facility will inform you of the replace-
ment intervals.
ZA\ WARNING
— If the brake fluid level is below the MIN
marking, it can impair the braking effect and
driving safety, which increase the risk of an
accident. Do not continue driving. See an au-
thorized Audi dealer or authorized Audi
Service Facility for assistance.
— If the brake fluid is old, bubbles may form in
the brake system during heavy braking. This
could impair braking performance and driv-
ing safety, which increases the risk of an ac-
cident.
— The brake fluid in your vehicle must meet
the standard VW 501 14 and is available at
an authorized Audi dealer or authorized
Audi Service Facility. If this brake fluid is not
available, another high-grade brake fluid of
equivalent quality may be used, and it must
meet the U.S. Federal Motor Vehicle Stand-
ard (FMVSS) 116 DOT 4, Class 6.
@) Note
— If the brake fluid level is above the MAX
marking, brake fluid may leak out over the
edge of the reservoir and result in damage
to the vehicle.
— Do not allow any brake fluid to come into
contact with the vehicle paint, because it
will corrode the paint.
Electrical system
If the = / B or [am] indicator light turns on,
there is a malfunction in the power supply, the
battery, or the vehicle electrical system.
= / B Electrical system: malfunction! Safely
stop vehicle
Do not continue driving and switch the ignition
off > A\. See an authorized Audi dealer or author-
ized Audi Service Facility for assistance.
= Electrical system: malfunction! Restart not
possible. Please contact Service
If you switch the ignition off, you will not be able
to restart the vehicle. Vehicle functions or driving
stability may be limited. Drive to an authorized
Audi dealer or authorized Audi Service Facility im-
mediately.
= Electrical system: malfunction! Please con-
tact Service
Switch off all electrical equipment that is not
needed. If necessary, some equipment will be
switched off automatically. Vehicle functions or
driving stability may be limited. Drive to an au-
thorized Audi dealer or authorized Audi Service
Facility immediately.
= Electrical system: low battery charge. Bat-
tery
will be charged while driving
If this message turns off after a little while, the
vehicle battery has been charged enough by the
high-voltage battery while driving.
If this message does not turn off, drive immedi-
ately to an authorized Audi dealer or authorized
Audi Service Facility.
Z\ WARNING
When there is an electrical system malfunc-
tion, vehicle functions may not work and driv-
ing stability may be limited, which increases
the risk of an accident. Do not continue driv-
ing and switch the ignition off. See an
237
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Checking and Filling
authorized Audi dealer or authorized Audi
Service Facility for assistance.
Battery
eae elec acl)
Because of the complex power supply, all work on
batteries such as disconnecting, replacing, etc.,
should only be performed by an authorized Audi
dealer or authorized Audi Service Facility > A\.
Batteries with different technologies are instal-
led in your vehicle:
— 12 volt vehicle battery (for example, for basic
power supply) > page 238, 12 Volt vehicle bat-
tery
— High-voltage battery (for example, for electric
drive system, climate control) > page 108, In-
troduction
Not running the vehicle for long periods of
time
When the vehicle is not used for long periods, the
12 Volt vehicle battery will drain little by little. To
ensure that the vehicle can still be started, the
electrical equipment will be limited or switched
off. Some convenience functions, such as interior
lighting or power seat adjustment, may not be
available under certain circumstances. The con-
venience functions will be available again when
you establish drive ready mode.
Even when electrical equipment is switched off,
the equipment can still drain the 12 Volt vehicle
battery if the vehicle is not driven for long peri-
ods of time. Deep draining results in a chemical
reaction that destroys the inside of the battery.
To reduce the risk of this, the battery must be
charged monthly by an authorized Audi dealer or
authorized Audi Service Facility > page 239. Con-
tact an authorized Audi dealer or authorized Audi
Service Facility for more information.
Winter operation
Cold weather places an especially high load on
the 12 Volt vehicle battery. Have the battery
checked by an authorized Audi dealer or author-
238
ized Audi Service Facility before cold weather be-
gins.
ZA WARNING
All work on the battery or electrical system in
your vehicle can result in injuries, chemical
burns, accidents, or burns. Because of this, all
work must be performed only by an author-
ized Audi dealer or authorized Audi Service Fa-
cility.
ZA WARNING
California Proposition 65 Warning:
— Battery posts, terminals and related acces-
sories contain lead and lead compounds,
chemicals known to the State of California
to cause cancer and reproductive harms.
Wash hands after handling.
@) Note
If the vehicle will be parked for long periods
of time, protect the 12 Volt vehicle battery
against the cold so that it will not “freeze”
and become damaged. Have the battery
charged by an authorized Audi dealer or au-
thorized Audi Service Facility > page 239,
Charging the 12 Volt vehicle battery.
AAO) CM alate ey pan-18 7
Explanation of warnings:
Always wear eye protection.
Battery acid is highly corrosive. Always
wear protective gloves and eye protection.
Fire, sparks, open flame, and smoking are
forbidden.
A highly explosive mixture of gases can
form when charging batteries.
Always keep children away from battery
acid and the battery.
Always follow the instructions in the oper-
se
@
> @
PE
©
ating manual. >
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Checking and Filling
@ For the sake of the environment
© ¥ Lead-acid batteries must be disposed of
using methods that will not harm the environ-
ment. Do not dispose of them in household
trash. They contain harmful substances, such
as sulfuric acid and lead, and also recyclable
raw materials. Contact an authorized Audi
dealer or authorized Audi Service Facility for
more information.
Charging the 12 Volt vehicle battery
The vehicle cannot be operated when the 12 Volt
vehicle battery is drained. The vehicle battery
must not be charged under any circumstances.
Contact an authorized Audi dealer or authorized
Audi Service Facility.
@) Note
The charging of the vehicle battery requires
specialized knowledge and technology.
— The vehicle battery may only be charged by
an authorized Audi dealer or authorized
Audi Service Facility. Otherwise, the elec-
tronic systems in the vehicle may be severe-
ly damaged.
— The jump start pins in the motor compart-
ment are designed specifically for qualified
technicians.
Windshield washer
system
B4M-0135|
Fig. 154 Motor compartment: washer fluid reservoir cap
Observe the safety precautions > page 233, Gen-
eral information.
The windshield washer reservoir © contains the
cleaning solution for the windshield/rear window
and the headlight washer system* > fig. 154,
=> page 235. The reservoir capacity can be found
in > page 291.
To reduce the risk of lime scale deposits on the
spray nozzles, use clean water with low amounts
of calcium. Always add window cleaner to the wa-
ter. When the outside temperatures are cold, an
anti-freezing agent should be added to the water
so that it does not freeze.
Messages
3 Please add washer fluid
Fill the washer fluid for the windshield washer
system and the headlight washer system* when
the ignition is switched off.
@) Note
— The concentration of anti-freezing agent
must be adjusted to the vehicle operating
conditions and the climate. A concentration
that is too high can lead to vehicle damage.
— Never add radiator anti-freeze or other addi-
tives to the washer fluid.
— Do not use a glass cleaner that contains
paint solvents, because this could damage
the paint.
Service interval display
The service interval display detects when your ve-
hicle is due for service.
The service interval display works in two stages:
— Inspection reminder: after driving a certain
distance, a message appears in the instrument
cluster display each time the ignition is switch-
ed on or off. The remaining distance or time is
displayed briefly.
— Inspection due: if your vehicle has reached an
inspection interval, the message Inspection
due! appears briefly after the ignition is switch-
ed on and off.
Checking service intervals
You can check the remaining distance or time un-
til the next service.
239
>
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Emergency assistance
— When the parking lock is engaged, neither
the front nor rear axle may be lowered or
raised more than 10. The driveshafts or
tires could be seriously damaged.
— Towing must not be used to charge the
high-voltage battery (recuperation), be-
cause this could result in major damages to
the tow vehicle or the vehicle being towed.
— The vehicle must not be tow started for
technical reasons.
G) Tips
— Switch Audi pre sense* off > page 160 when
loading the vehicle onto a vehicle carrier,
train, ship, or other type of transportation,
or when towing the vehicle. This can prevent
an undesired intervention from the pre
sense* system.
— Follow the local legal regulations for tow-
ing.
Read and follow the important information under
=> page 274.
Preparations
> Only secure the towing cable or tow bar at the
designated towing loops > page 275,
=> page 276.
> Make sure the towing cable is not twisted. Oth-
erwise it could disconnect from the towing loop
while towing.
> Switch the emergency flashers on in both
vehicles > page 50. However, do not do this if it
prohibited by law.
Towing vehicle (front)
> Only start to drive when the towing cable is
taut.
> Press the brake pedal very carefully.
> Avoid sudden braking or driving maneuvers.
Vehicle being towed (rear)
> Make sure the ignition is switched on so that
the steering wheel is not locked and so that you
can use the turn signals, the horn, and the
windshield wipers if needed > A\.
> Switching it off before the vehicle has stopped
may impair the function of the brake booster
and power steering. You would then need to
use more force to steer and brake the vehicle.
> Release the parking brake > page 98.
> Select the “N” selector lever position.
>» Switch the ESC off to avoid error messages
=> page 106.
> Make sure the towing cable is always taut.
ZA WARNING
— Never tow a vehicle using a tow bar or tow-
ing cable if the vehicle does not have electri-
cal power.
— If the vehicle runs out of power while it is
being towed, stop towing the vehicle imme-
diately and consult an authorized Audi deal-
er or qualified repair facility.
t towing loop
Fig. 170 Front bumper: installing the towing loop
The threaded opening for the towing loop is lo-
cated on the right side of the front bumper.
> Remove the towing loop from the vehicle tool
kit > page 267.
> Press the cap inward with brief, strong pressure
=> fig. 170. The cap will loosen from the bump-
er.
> Tighten the towing eye as far as it will go into
the mount. Use a suitable object to tighten the
towing eye completely and securely in the
mount.
» After using, place the towing loop back in the
vehicle tool kit. >
275
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Fuses and bulbs
— The following table does not list fuse loca-
tions that are not used.
— Some of the equipment listed in the follow-
ing tables applies only to certain model ver-
sions or certain optional equipment.
[RAZ-0876 Fig. 175 Front passenger footwell: fuse panel with plastic
clip
Fig. 174 Right side of the motor compartment: fuse panel
with plastic clip
No. | Equipment
Charging port door
Climate control system compressor
High-voltage battery
High-voltage charger
Thermal management
NO)
a)
BR)
Nye
Electric drive system
B B High-voltage charger
13 | Thermal management
Fig. 176 Front passenger footwell: fuse panel with plastic 14 | Windshield washer system control module atip
15 | High-voltage battery water pump
16 | Windshield wipers The fuse assignment on right-hand drive vehicles
is a mirror image of this.
17 | Thermal management
18 | Thermal management
19 | Thermal management No. | Equipment
21 | Electronic Stabilization Control (ESC) 4 Climate control system, fragrance system,
lonizer
4 |Head-up display
5 |Audi music interface, USB input
6 |DVD drive
7 |Steering column lock
8 |Upper/lower display >
278
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Index
A
A/C cooling mode..........-.. eee eee eee
A/C system refrigerant oil...............
Accelerator pedal...............-0000005
also refer to Accelerator pedal...........
ACCESSOFICES . 6. eee
Active lane assist
refer to Lane departure warning.........
refer to Lane guidance................
Adaptive cruise assist................04.
Cleaning the sensors..............000-
Adaptive cruise control
Predictive control..............000005
Adaptive dampers.............0000 eee
Adaptive speed assist
refer to Adaptive cruise assist..........
Adjusting the air distribution.............
Adjusting the brightness.................
Adjusting the sound.............-..0005
Adjusting the temperature...............
Adjusting the vents.................0005
Adjusting the volume..............00000-
Adjusting the volume (announcements)... .
Adjusting the welcome sound............
Airbag system... 2... eee eee
Airsuspension..............2..00-000.
Alarm system
refer to Anti-theft alarm system..........
Alignment pin (changing the wheel).......
All-weather lights.................00000.
Allseasontires...............000 eee ee
All wheel drive
refer to quattro... .... cece eee
Amazon Alexa integration
Media playback..............-eeeeeee
QPGrAtiNG's « wise 2 2 sic 6 2 ees sa oH © vos
AMI
refer to Audi music interface...........
Android Auto
refer to Audi smartphone interface......
Anti-lock braking system............0005
Anti-Slip Regulation...............0008.
Anti-theft alarmsystemt « ccs sc csaw sess
Anti-theft wheel bolts..................
292
Apple CarPlay
refer to Audi smartphone interface...... 226
Aspect ratio
NIDGO saiex 2 < news 2 5 Ra FB Hee s Gas 220, 222
ASR
refer to Anti-Slip Regulation............ 105
Audi adaptive light..................00-. 48
Audi connect
HEfEFTOMONNESE tive » wesc. ae omen a 2 oe ea 186
Auidi‘drive Sele Cts « 2 wows « x cows 4 2 ream ee 102
Audi e-tron compact charging system..... 119
Adjusting the charging power level...... 120
Changing or attaching the power cable... 124
SECUNING: s s sacum a 3 BaeRE GE Mea gE EEE a Ee 125
Status and malfunction indicators....... 120
Audi music interface ..0. 6c aeu es eae ee oe 217
AUGIOTINGS eeu 9 & aeau s x meen se meme 2 Kee 218
Audi phone box’: s sss ¢ s sees se ees se eee 177
Audi presense........ 0.00. e eee eee eee 156
MeSSAQES « sees = s meey 5 4 neue so eee b Bae 160
Audi pre sense front.............eeee eee 157
Audi side assist
refer to Side assist............-..000-. 160
Audi smartphone interface.............. 226
Legal information. « « ccosis x «ccs se amen 231
Audi virtual cockpit
refer to Instrument cluster.............. ay
AUTO
Automatic headlights.................. 48
Climate control system.............0005 85
Auto Lock (central locking) ............... 32
Automatic climate control system
refer to Climate control system.......... 84
Automatic luggage compartment lid.... 40,41
Automatic wipe/wash system............. 54
Auxiliary climate control................. 87
Average consumption..............20-0. 14
Average speed... eee eee eee eee 14
B
Bag hooks .............. cece eee eee ee 79
Band
refer to Frequency band............... 207
Battery
Charge level display...............0505. 11
Charging (12 Volt vehicle battery)....... 239