AUDI Q7 2020 Owner´s Manual

4M1012721BA
Radio

Delays may occur when switching automati-
cally between normal frequency bands and
online radio.
Troubleshooting
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.
A station is no longer displayed in the sta- | Store the station as a preset in advance. Access the pre-
tion list. sets using the presets list > page 204.

Online radio: no playback from online ra-_ | Check if a suitable data plan was purchased > page 183.
dio.

209

Media

Media
General information
There may be different media sources and con-
nections available depending on the vehicle
equipment. For example, you can play media files
using the SD card reader or connect your mobile
devices to the Audi music interface and operate
them through the MMI.
Media and format restrictions: the MMI (includ-
ing the SD card reader and the USB storage de-
vice connection) was tested with a variety of
products and media on the market. However,
there may be cases where individual devices or
media and audio/video files may not be recog-
nized, may play only with restrictions, or may not
play at all.
Restricted functionality: reset the Media to the
factory default settings if functionality is restrict-
ed.
Digital Rights Management: please note that
the audio/video files are subject to copyright pro-
tection.
Files that are protected by DRM and are identi-
fied with the symbol f@ will not play.
Data security: never store important data on SD
cards, CDs/DVDs, or mobile devices. Audi AG is
not responsible for damaged or lost files and me-
dia.
Loading times: the more files/folders/playlists
there are on a storage medium, the longer it will
take to load. To reduce the amount of time it
takes the audio/video files to load, use a storage
medium that only contains audio/video files, and
create subfolders (for example, for each artist or
album).
Additional information: when playing, audio
files are automatically displayed with any addi-
tional information that is stored (such as the ar-
tist, track and album cover). If this information is
not available on the storage medium, the MMI
will check the Gracenote metadata database.
However, in some cases, the additional informa-
tion may not be displayed.
210
C@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 178.
SD card reader
The SD card reader is in the storage compartment
under the front center armrest.
Inserting the SD card
> The angled corner of the SD card must face to-
ward the right front side when being inserted.
> Slide the SD card into the card reader slot until
the SD card clicks into place.
The SD card reader is accessed and operated
through the MMI = page 215.
@) Note
— Only use one-piece SD cards. If adapter
cards (SD cards with more than one piece)
are used, the card could fall out of the
adapter when driving because of vibrations.
Individual pieces could then become stuck
in the drive and impair the functionality.
—To reduce the risk of damaging drives and
data carriers, always keep data carriers ina
sleeve and never expose them to direct sun-
light.
DVD drive
General information
Applies to: vehicles with a DVD drive
The functionality of individual storage mediums
may be limited due to the variety of blank CDs/
DVDs available and the various capacities. Audio
CDs or video DVDs with copy protection, CDs/
DVDs that do not conform to the standard, and
multisession CDs may have limited playback or
may not play at all. AUDI AG recommends finaliz-
ing the recording process when creating multi-
session CDs. Multisession DVDs are not support-
ed.

4M1012721BA
Media

@) Note
To reduce the risk of damaging the drive and
data carriers:
— Always store data carriers in a protective
sleeve and do not expose them to direct
sunlight
— Do not use damaged, dirty, or laminated da-
ta carriers
— Do not use single CDs/DVDs with an 8 cm
diameter, non-circular CDs/DVDs (shaped
CDs), cleaning CDs, and protective rings
— Never force CDs/DVDs into the drive. Discs
are pulled in automatically.
G) Tips
The thermal protection switch stops playback
temporarily when outside temperatures are
too high.
Pee Tii
Applies to: vehicles with a DVD drive

[RAH-9153


Fig. 154 Glove compartment: DVD drive
Loading a CD/DVD
> Slide the CD/DVD straight into the DVD slot @
with the label facing up. The CD/DVD will be au-
tomatically pulled in.
Ejecting a CD/DVD
> Press the button (2).
The CD/DVD is pulled in again automatically if it
is not removed from the DVD slot within approxi-
mately ten seconds after ejecting it.
The DVD drive is accessed and operated through
the MMI % page 215.
@) Tips
— Playback cannot be guaranteed with media
files that have a high data rate.
— Always read the chapter > page 210, Gener-
al information.
Bluetooth audio player
Applies to: vehicles with Bluetooth audio player
With the Bluetooth audio player, you can play
music wirelessly through the MMI from your
Bluetooth-capable mobile device (such as a cell
phone).
Requirement: the vehicle must be stationary and
the ignition must be switched on. The Bluetooth
settings will open on your mobile device during
the connection setup. The Bluetooth function and
visibility of the MMI > page 226 and mobile de-
vice must be switched on.
Connecting a mobile device
> Applies to: MMI: Select on the home screen:
MEDIA > Source > Connect external device >
New connection. The available Bluetooth devi-
ces will be displayed after several seconds.
> Press on the desired mobile device in the list of
displayed Bluetooth devices.
> To update the list, press OQ.
> A PIN for a secure Bluetooth connection will be
generated.
> Confirm the PIN on your mobile device, or:
> Enter the PIN for the connection setup on your
mobile device. The time allowed for entering
the PIN is limited to approximately 30 seconds.
After connecting successfully, the mobile device
will be displayed in the Connected devices menu
as a Bluetooth audio player.
Playing media > page 215.
(i) Tips
— Check for any connection requests on your
Bluetooth device.
— Multiple Bluetooth audio players can be
paired with the MMI, but only one at a time
can be active as a Bluetooth audio player
=> page 226.
211

Media

— The supported media functions (such as
shuffle, list view, categories, search, op-
tions) depend on the Bluetooth device being
used.
— Note the volume setting on your Bluetooth
device. AUDI AG recommends setting your
mobile device to the maximum volume
when using it as a Bluetooth audio player.
—Aselection of supported Bluetooth devices
can be found in the database for tested mo-
bile devices at www.audi.com/bluetooth.
Online media
Applies to: vehicles with Audi connect Infotainment and on-
line media
You can play and operate various online media
services, such as music streaming services, using
the MMI.
Requirement: a supported online media service
must be available in the country where the vehi-
cle is being operated.
Connect online media
> Connect the MMI to the Internet > page 178.
> Switch on the Wi-Fi hotspot in the MMI
=> page 182.
> Applies to: MMI: Select on the home screen:
MEDIA > Source > Connect online media.
> Switch the Wi-Fi function on in your mobile de-
vice and connect it to the MMI Wi-Fi hotspot
=> page 179.
> Install and start the myAudi app on your mo-
bile device.
> Log in to your myAudi account in the myAudi
app and select your vehicle.
Your mobile device must be connected to the
MMI and must be highlighted. When you press
the highlighted device, it will be disconnected
from the MMI.
Starting online media
> Applies to: MMI: Select on the home screen:
MEDIA > Source. All online media services sup-
ported in your country will be displayed.
> Press on the desired online media service and
follow the system instructions.
212


Z\ WARNING
—To reduce the risk of an accident, only use
Audi connect services and the Wi-Fi hotspot
only if the traffic situation permits it. Read
and follow the guidelines provided in
=> page 18, Traffic safety information.
— It is only safe to use tablets, laptops, mobile
devices and other similar devices when the
vehicle is stationary because, like all loose
objects, they could be thrown around the in-
side of the vehicle in a crash and cause seri-
ous injuries. Store these types of devices se-
curely while driving. Also read the warnings
in the chapter > page 70.

@) Note
— Read the information about Audi connect,
and be sure to note the connectivity costs
section >@ in General information on
page 178.
— There generally are additional costs when
using an online media service account, espe-
cially when it is used internationally.
(i) Tips
— Depending on the Internet connection and
network traffic, the connection may discon-
nected when online media sources are play-
ing.
— Online media usage depends on the service
availability of the third party provider.
— Audi AG simply makes the access to online
media services possible through the MMI
and does not take any responsibility for the
contents of the online media services.
— Depending on the mobile device being used,
there may be interruptions during media
playback and when using the myAudi app.
To avoid interruptions, do not lock the
screen on your mobile device and keep the
myAudi app in the foreground.

4M1012721BA
Media

Amazon Alexa
Applies to: vehicles with Amazon Alexa Integration
You can play various types of content from Ama-
zon Alexa through the MMI. The voice recognition
system is used to operate it.
Requirement: Amazon Alexa must be activated
=> page 26.
> Start Amazon Alexa using the voice recognition
system.
> Applies to: MMI: Select on the home screen:
MEDIA > Source > Amazon Alexa.
() Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=>page 178.
Multimedia connections
USB adapter cable
OL
a| =
oS
Fig. 155 Audi Genuine Accessories: USB adapter

[RAH-9202.
\


You can connect your mobile devices through the
Audi music interface to the MMI using the USB
adapter and charge the battery at the same time.
You can purchase the USB adapter cable from an
authorized Audi dealer or at specialty stores:
@ USB adapter for devices with a mi-
cro USB connection
@ USB adapter for devices with an Ap-
ple Lightning connection
@ USB adapter for devices with USB
type C connection
CG) Note
Handle the USB adapter carefully. Do not al-
low it to be pinched.
@) Tips
Mobile devices with an Apple Dock connector
can only be charged using a USB adapter de-
signed for devices with an Apple Dock connec-
tor. Data cannot be transmitted.
NUT Tas Tale)
Connect your mobile devices to the Audi music in-
terface in order to operate them through the
MMI and charge the batteries.
The Audi music interface USB ports are located in
the storage compartment under the front and
rear* center armrest and are labeled with the «<>
symbol. If multiple USB devices are connected to
the USB ports (for example, a smartphone and a
USB flash drive), all of these devices can be used
as the playback source.
Connecting or charging mobile devices using
a USB adapter
> Connect the matching USB adapter to the Audi
music interface USB port and connect it to the
mobile device, such as a smartphone.
The battery will charge automatically.
Mobile devices connected to the Audi music inter:
face can be started and operated using the MMI
=> page 215.
Disconnecting a mobile device from the Audi
music interface
> Remove the USB adapter cable from the Audi
music interface.

ZA WARNING
Driving requires your complete and undivided
attention. As the driver, you have complete re-
sponsibility for safety in traffic. Never operate
mobile devices while driving, because this in-
creases the risk of an accident. >

213

— Pull the cable out of the Audi music inter-
face carefully so that the USB ports are not
damaged.
— Use a USB extension cable to connect devi-
— For more information about the Audi music
interface and supported devices, check the
Audi database for mobile devices at www.
audi.com/mp3 or contact an authorized
Audi dealer or authorized Audi Service Fa-
cility.
ces that have an integrated USB connector
(such as a USB stick) to reduce the risk of
damage to your USB device and the Audi
Rear Seat Entertainment
music interface. preparation
— Extremely high or low temperatures that ‘mall inate
can occur inside vehicles can damage mobile Applies to: vehicles with Rear Seat Entertainment preparation
devices and/or impair their performance.
Never leave mobile devices in the vehicle in
extremely high or low temperatures.
The Rear Seat Entertainment preparation in-
cludes cables and a mount for Audi entertain-
ment mobile device in the driver's and front pas-


@ Tips senger's seat backrests.
— Always follow the information found in The suitable Audi entertainment mobile package
=> page 81. can be obtained from the Audi Genuine Accesso-
— When you switch the ignition off, the USB ries program.
ports are still supplied with power until the
energy management intervenes. AN WARNING
— Do not use an additional adapter cable or If you are transporting a child in a rear-facing
USB extension cable to connect mobile devi- child safety seat in the rear of the vehicle, re-
ces to the Audi music interface that already move the Audi entertainment mobile device
have a cable or that must be connected with from the backrest on the front seat to reduce
a USB adapter cable (> page 213, fig. 155). the risk of injury.
Using an additional adapter or US extension
cable may impair functionality. @) Note
— Functionality is not guaranteed for mobile
devices that do not conform to the USB 2.0
specification.
— USB hubs are not supported.
— Video playback through the Audi music in-
terface is not supported on Apple and MTP G) Tips
devices (such as smartphones).
— iPod or iPhone malfunctions also affect the
operation of the MMI. Reset your mobile de-
vice in these situations.
— Audi recommends updating the iPod or
iPhone software to the latest version. Refer
to your mobile device owner's manual for
more information.
Only use devices that are approved for the
Rear Seat Entertainment preparation. Unap-
proved equipment can cause damage to the
vehicle electrical system.
— Always read the chapter > page 292.
— The Rear Seat Entertainment preparation is
not intended to charge other electronic de-
vices.
— The USB adapter on the Audi music inter-
face will support iPod touch or iPhone devi-
ces from the 5th generation or newer with
the lightning connector.
214

4M1012721BA
Media

Using the Audi entert
[We]

Applies to: vehicles with Rear Seat Entertainment preparation
and Audi entertainment mobile device
Fig. 156 Rear side of the driver’s/front passenger's seat:
securing/removing the Audi entertainment mobile device

@
an
(RAH-8642

Fig. 157 Rear side of the driver’s/front passenger's seat:
tilting the Audi entertainment mobile device
Securing the Audi entertainment mobile
device
» Slide the holder for the Audi entertainment
mobile device back into the mounting slot until
you can feel and hear it lock into place. The cov-
er will open automatically when the device
locks into place.
It should no longer be possible to remove the
Audi entertainment mobile device @) without
pulling on the release mechanism () © fig. 156.
Tilting the Audi entertainment mobile device
> Hold the Audi entertainment mobile device in
both hands during the entire process.
> Tilt the Audi entertainment mobile device by
pressing on the area indicated (@ without using
strong force > fig. 157.

Removing the Audi entertainment mobile
device
> To release the Audi entertainment mobile de-
vice, pull the release mechanism on the rear
side of the device out evenly with both hands
@ ° fig. 156.
> Pull the Audi entertainment mobile device (2)
straight out of the mounting slot.
The cover on the mounting slot will close auto-
matically once you have removed the Audi enter-
tainment mobile device completely.
Playing media
The following sources can be selected depending
on the vehicle equipment:
— Amazon Alexa > page 213.
—SD card > page 210.
— USB © page 213.
— DVD drive > page 211.
— Connect external device: you can connect ex-
ternal devices via Bluetooth and use the Blue-
tooth audio player > page 211, or you can con-
nect
an external device directly to the Audi mu-
sic interface > page 213.
— Connect online media > page 212.
Accessing media
Playing media files using the MMI
> Applies to: MMI: Select on the home screen:
MEDIA > Source > a source. Depending on the
connected device or online media service*, the
symbol for a source may change. The device
name may be displayed (for example: my-
Phone).
> Select a track from the categories in the media
center > page 216.
Playing media files using the multifunction
steering wheel
Requirement: a media drive must contain media
files > page 215.
> Select the Radio/Media tab using the multi-
function steering wheel.
215

Media

> Turn the left thumbwheel to display the play-
list.
> To switch to a different source, press the
button.
> To select a media file or a source, turn and
press the left thumbwheel.
> To switch between radio and media, select the
button > Switch to radio/Switch to media.
@) Tips
— For safety reasons, the video image is only
displayed when the vehicle is stationary. On-
ly the sound from the video plays while driv-
ing.
— Applies to: multifunction steering wheel:
Depending on the selected function, opera-
tion through the MMI may be required.




Fig. 158 Upper display: media center view
Various categories are available in the media cen-
ter for selecting media files or browsing through
media sources.
You can browse through your music collection us-
ing
the categories in the media center, such as al-
bums. You can browse through the active source
or any available source (for example, an SD card).
While browsing through the media center, the
music from the active source will continue to
play.
Opening the media center
> Applies to: MMI: Searching any source: select
on the home screen: MEDIA > Source > a
source > a category.
> Searching through the active source: select in
the playback view > page 217: 88 > a category.
216
@ Source symbol
The system will display the symbol for the source
that is currently being searched. Depending on
the connected device or online media service’,
the symbol for a source may change. As an exam-
ple, > fig. 158 shows a USB stick connected to
the Audi music interface.
@ Source device name
The system will display the device name of the
source that is currently being searched.
@ Categories
The media center will display categories depend-
ing on the connected device, the selected source
content, and the connection type. The search is
limited to the active source.
Search
If a source supports the search, then the catego-
ry is displayed > page 219.
Last played track
The last played media file will be played.
Artists
All available artists are displayed.
> Select: an artist > an album > a song.
Playlists
All playlists and smart playlists in the source are
displayed.
> Select: a playlist > a song.
Smart playlists
Last played tracks: the tracks that were dis-
played last are displayed.
Most played tracks: the tracks that are played
most frequently are displayed.
Directories
The folder structure or track/chapter list is dis-
played.
> Select: a folder > a song.

4M1012721BA
Media

Compilations
You can control your playlists through the MMI.
> Select: a playlist > a song.
Composers
All available composers are displayed.
> Select: a composer > an album > a song.
Radio
>» Press on a radio station.
Audio books
You can control your audio books on the MMI.
>» Press on an audio book.
Podcasts
You can control your podcasts through the MMI.
> Select: a podcast > a podcast episode.
Genres
All available genres are displayed.
> Select: a genre > an artist > an album > a song.
Videos
All available video files are displayed.
> Press ona video.
Tracks
All available tracks are displayed.
tele mitardatelary
> Press ona track.
Albums
All available albums are displayed.
> Select: an album > a track.
CG) Note
Applies to: vehicles with Audi connect Infotainment
— Cloud services and category radio always re-
quire an Internet connection.
— Read the information about Audi connect,
and be sure to note the connectivity costs
section >@ in General information on
page 178.
(i) Tips
— Only the categories supported by the medi-
um are available.
— For safety reasons, the video image is only
displayed when the vehicle is stationary. On-
ly the sound from the video plays while driv-
ing.
—When synchronizing a portable device with
Cloud services, playlists may display incor-
rectly in the MMI. Use the media center in
the device.
— Applies to: iPod/iPhone: Note the informa-
tion about the Audi music interface and the
supported devices > page 213.


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Fig. 159 Upper display: left side: playback view, right side: playlist
217

Media

Operating
> Applies to: MMI: To open the playback view @,
select on the home screen: MEDIA > Source >
select a source > select a category (for exam-
ple, artists > Album) > select a track.
> To open the playlist @), select List in the play-
back view @.
The following functions may be available depend-
ing on the selected media source and the vehicle
equipment:

Symbol/Description Description

©) Categories menu
The media center categories are displayed based on the active
source > page 216.

@ Source button Displays sources in the Media menu.

Source/device name
Applies to: playback view: Device name of the source that is current-
ly playing.

Applies to: media center view: Source that you are currently brows-
ing > page 216.

©
Album cover in the play-
Requirement: a media source with album covers must be selected
or the covers must be available online > page 220, Online addition-
al data.



Eachvlew Displays the current album cover.
Displaying playlists: press on the cover.
@ Settings See > page 220.
Filter Filtering the current list.
© Current track informa- | Display of Track and Artist. Highlights the track that is currently
tion playing.
@ List Browsing in the list: drag your finger upward or downward.

©
Album cover in the play-
Requirement: a media source with album covers must be selected
or the covers must be available online > page 220, Online addition-
al data.






Info section

list
s Displays the current album cover. For tracks belonging to one al-
bum, the album cover is displayed one time.
® More Accessing options > page 219.
O Off Switching between off/playlist/track: press (3.
aylist e tracks in the current playlist will repeat continuously in a loop. O Playli Th ks in th layli ill i lyinal
© Tracks The current track will repeat continuously in a loop.
KqY/> Selecting the previous/next track (or station/chapter): press Kl or
@ Di.
Jumping to the beginning of a track: press on K after the first ten
seconds of play time.
® PAI Start or stop playback
@ >¢ Shuffle When this function is switched on, all files in the playlist will play in
random order.
@ List The playlist @ is displayed.
® Playback position You can adjust the playback position using the knob.
Display of Track, Artist, and Album.

218