service BMW 328I COUPE 2010 E92 Owner's Guide
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Page 193 of 266

191
Entertainment
Reference
At a glance
Controls
Driving tips Communications
Navigation
Mobility
in advance. This shortens the duration of
the service appointment.
>In the event of a breakdown, data on the
vehicle's condition can be sent directly to
Roadside Assistance
*.
>The service varies by country.
>Connection may incur charges.
>Services may be restricted abroad.
Requirements
>BMW Assist is activated.
>Wireless reception is available.
>The engine is running.
Concierge service*
When you call the BMW Assist Concierge ser-
vice, you can obtain information about, for
example, restaurants, emergency pharmacy
services, gas stations or hotels, as well as
receive the corresponding telephone numbers
and addresses.
You can then dial a phone number directly or
use an address for destination guidance
*.
Starting the concierge service
1."BMW Assist"
2."Concierge"
3."Start service"
A voice connection is established to the BMW
Concierge service.
You are connected to an employee of the BMW
Concierge service to obtain the required infor-
mation. You can then have the phone number
and address sent to you and, for example, use it for destination guidance in the navigation sys-
tem. Many hotels can be booked directly
through the BMW Assist Concierge service.
When an information message is received, a list
of the received messages is displayed automat-
ically. Open the message via the message list,
refer to page182.
Roadside Assistance
You can call BMW Roadside Assistance*
should you require help in the event of a break-
down.
Starting Roadside Assistance
Vehicle not equipped with BMW Assist
or BMW TeleService
1."BMW Assist"
2."Roadside Assistance"
The Roadside Assistance number is displayed.
3.Select the number. If a mobile phone
* is
paired, a connection is established to BMW
Roadside Assistance.
Vehicle equipped with BMW Assist or
BMW TeleService
1."BMW Assist"
2."Roadside Assistance"
Page 194 of 266

BMW Assist
192 3."Start service"
TeleService Diagnosis*
TeleService Diagnosis enables the wireless
transmission of detailed vehicle data that are
important for vehicle diagnosis. TeleService
Diagnosis can be started after a prompt by
Roadside Assistance and termination of the
voice connection.
TeleService Help*
TeleService Help enables an in-depth diagno-
sis of the vehicle by Roadside Assistance via
wireless transmission. TeleService Help can be
started after a prompt by Roadside Assistance
and termination of the voice connection.
Starting TeleService Help
1.Park the vehicle in a safe place.
2.Set the parking brake.
3.The engine is running.
4."TeleService Help"
After completion of TeleService Help, a voice
connection is established to Roadside Assis-
tance.
Activating BMW Assist*
If the services included in a valid BMW Assist
subscription are not displayed, they may need
to be activated.
1.Make sure that the vehicle can determine its
current position. Reception is usually best
when you have an unobstructed view to the
sky.
2.Switch on the ignition.3."Activate BMW Assist"
Activation may take several minutes. If another
menu is opened, activation continues running in
the background.
BMW Search*
BMW Search is an online portal that makes cer-
tain services available for use in your vehicle,
e.g. information on restaurants along your
route.
License conditions:
This product contains NetFront Browser soft-
ware of ACCESS Co., Ltd. Copyright © 2007
ACCESS Co., Ltd. All rights reserved. NetFront
is a trademark or registered trademark of
ACCESS Co., Ltd., in Japan and other coun-
tries.
T h i s s o f t w a r e is b a s e d in p a rt o n t he w o r k o f t h e
Independent JPEG Group.
Requirements
>Subscription to the optional Convenience
Plan.
>The vehicle is located within wireless net-
work coverage.
>The date setting on the Control Display is
current.
Starting BMW Search
1."BMW Assist"
2."BMW Search"
3.Select "OK", if necessary.
The BMW Search start page is displayed.
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193
Entertainment
Reference
At a glance
Controls
Driving tips Communications
Navigation
Mobility
Using BMW Search
To select and display content:
>Turn the controller to highlight an element.
>Press the controller to display an element.
Opening the start page
1.Open "Options".
2."Home"
Loading a new page
1.Open "Options".
2."Reload"
Canceling
1.Open "Options".
2."Cancel loading"
Customer Relations
At a glance
Contact Customer Relations for information on
all aspects of your vehicle.
Calling Customer Relations
Vehicle equipped with BMW Assist or
BMW TeleService
1."BMW Assist"
2."Customer Relations"
3."Start service"
A voice connection is established to Customer
Relations.
Vehicle not equipped with BMW Assist
or BMW TeleService
1."BMW Assist"
2."Customer Relations"
The Customer Relations phone number is dis-
played. If the vehicle is equipped with the
mobile phone preparation package, a voice
connection is established.
Service Request*
At a glance
You can send a request to your BMW center to
arrange a service appointment. The TeleSer-
vice data is transmitted during a Service
Request. If possible, your BMW center will
establish contact with you.
Starting a Service Request
1."BMW Assist"
2."Service Request"
3."Start service"
Page 196 of 266

BMW Assist
194
Automatic Service Request*
The TeleService data necessary for servicing
the vehicle are automatically sent to your BMW
center prior to the service deadline. If possible,
the center will contact you and a service
appointment can be arranged.
You can check when the BMW center was noti-
fied.
1."Vehicle Info"
2."Vehicle status"
3.Open "Options".
4."Last Service Request"
Data transfer*
The status of the data transfer is displayed.
1."BMW Assist"
2.Open "Options".
3."Data transfer"
Service status*
Displaying available services
Display of all services available in the vehicle.
This function can be called up via "Options".
1."BMW Assist"
2.Open any menu.
3.Open "Options".
4."Service status"
5."Available services"
Activating BMW Assist
If the services included in a BMW Assist sub-
scription are not displayed, they may need to be
activated.
"Activate BMW Assist"
Page 199 of 266

Mobility
This section helps you maintain your car's
mobility by supplying important information
on vital topics including fuels and lubricants,
wheels and tires, service, maintenance and
roadside assistance.
Mobility
Page 202 of 266

Wheels and tires
200
Wheels and tires
Tire inflation pressures
Information for your safety
It is not merely the tires' service life, but also
driving comfort and, to a great extent, driving
safety that depend on the condition of the tires
and the maintenance of the specified tire pres-
sure.
Check the tire inflation pressure regularly
and correct it, if necessary: at least twice a
month and before starting long trips. If you fail
to observe this precaution you may be driving
on tires with incorrect tire pressures, a condi-
tion that can not only compromise your vehi-
cle's driving stability, but also lead to tire dam-
age and the risk of an accident. Do not drive
with deflated, i.e. flat tires, except when using
run-flat tires. A flat tire will seriously impair your
vehicle's handling and braking response.
Attempts to drive on a flat tire can lead to loss of
control over the vehicle.<
Checking pressure
Only check tire inflation pressure when the
tires are cold. This means after a maximum of
1.25 miles/2 km driving or when the vehicle has
been parked for at least 2 hours. When tires are
warm, the tire inflation pressure is higher.
After correcting the tire inflation pressure,
reset the Tire Pressure Monitor, refer to
page86, or reinitialize the Flat Tire Monitor,
refer to page85.<
Inflation pressure specifications
The tables below provide all the correct inflation
pressures for the specified tire sizes at ambient
temperature.
The inflation pressures apply to the tire
sizes approved and tire brands recom-
mended by BMW; a list of these is available
from your BMW center.<
For correct identification of the right tire infla-
tion pressures, observe the following:>Tire sizes for your vehicle
>Load conditions
>Maximum allowable driving speed
Tire inflation pressures for driving up to
100 mph or 160 km/h
For normal driving up to 100 mph or 160 km/h
and to achieve optimum driving comfort, adjust
pressures to the respective tire inflation pres-
sures listed on the following pages in the col-
umns for traveling speeds up to a maximum of
100mph or 160km/h.
These tire inflation pressures can also be found
on the driver's side door post when the driver's
door is open.
The maximum permissible speed for
these tire pressures is 100 mph or
160 km/h. Do not exceed this speed; otherwise,
tire damage and accidents could occur.<
Tire inflation pressures for driving
above 100 mph or 160 km/h
In order to drive at maximum speeds in
excess of 100 mph or 160 km/h, adjust
pressures to the respective tire inflation pres-
sures listed on the following pages in the col-
umns for traveling speeds including those
exceeding 100 mph or 160 km/h. Otherwise,
tire damage and accidents could occur.<
Observe all national and local maximum speed
limits; otherwise, violations of the laws could
occur.
Page 210 of 266

Wheels and tires
208
Tire identification marks
Knowledge of the labeling on the side of the tire
makes it easier to identify and choose the right
tires.
Tire size
Speed code letter
Q = up to 100 mph or 160 km/h
T = up to 118 mph or 190 km/h
H = up to 131 mph or 210 km/h
V = up to 150 mph or 240 km/h
W = up to 167 mph or 270 km/h
Y = up to 186 mph or 300 km/h
Tire Identification Number
Tires with DOT codes meet the guidelines of
the US Department of Transportation.
DOT code:
Tire age
The manufacturing date of tires is contained in
the tire coding: DOT … 3209 means that the
tire was manufactured in week 32 of 2009.
BMW recommends that you replace all tires
after 6 years at most, even if some tires may last
for 10 years.
Uniform Tire Quality Grading
Quality grades can be found where applicable
on the tire sidewall between tread shoulder and
maximum section width. For example:
Tread wear 200 Traction AA
Temperature A
DOT Quality Grades
Tread wear
Traction AA A B C
Temperature A B C
All passenger car tires must conform to
Federal Safety Requirements in addition
to these grades.<
Tread wear
The tread wear grade is a comparative rating
based on the wear rate of the tire when tested
under controlled conditions on a specified gov-
ernment test course. For example, a tire graded
150 would wear one and one-half (1γ) times as
well on the government course as a tire graded
100. The relative performance of tires depends
upon the actual conditions of their use, how-
ever, and may depart significantly from the
norm due to variations in driving habits, service
practices and differences in road characteris-
tics and climate.
Traction
The traction grades, from highest to lowest, are
AA, A, B, and C.
Those grades represent the tire's ability to stop
on wet pavement as measured under controlled
conditions on specified government test sur-
faces of asphalt and concrete. A tire marked C
may have poor traction performance.
The traction grade assigned to this tire is
based on straight-ahead braking traction
tests, and does not include acceleration, cor-
nering, hydroplaning, or peak traction charac-
teristics.<
Temperature
The temperature grades are A, the highest, B,
and C, representing the tire's resistance to the
generation of heat and its ability to dissipate e.g.
Nominal width in mm
Aspect ratio in Ξ
Radial belt construction
Rim diameter in inches
Load rating,
not on ZR tires
Speed code letter, in
front of the R on ZR tires
225/45 R1791 V
e.g.
Manufacturer's
code for tire make
Tire size and
tire design
Tire ageDOT xxxx xxx 3209
Page 212 of 266

Wheels and tires
210 The manufacturing date of tires is contained in
the tire coding:
DOT ... 3209 means that the tire was manufac-
tured in week 32 of 2009.
Run-flat tires
The symbol identifying run-flat tires is a circle
with the letters RSC on the sidewall.
Run-flat tires comprise a conditionally self-sup-
porting tire and a special rim. The reinforce-
ment in the sidewalls ensures that the tire can
continue to be used subject to certain restric-
tions, even if depressurized.
For information on continuing to drive with a flat
tire, refer to Indication of a flat tire, page85.
New wheels and tires
Have new wheels and tires installed only
by your BMW center or tire shop that
works according to BMW repair procedures
with correspondingly trained personnel. If this
work is not carried out properly, there is a dan-
ger of subsequent damage and related safety
h a z a r d s . M a k e s u re t h a t t h e n e w w h ee l s a r e b a l-
anced.<
Retreaded tires
BMW recommends that you do not use
retreaded tires, since driving safety may
be impaired. The causes for this include poten-
tially different tire casing structures and often
wide variations in tire age, which can result in a
limited service life.<
Correct wheels and tires
When mounting new tires or changing over
from summer to winter tires and vice versa,
mount run-flat tires for your own safety. In the
event of a flat, no spare wheel is available. Your
BMW center will be glad to advise you.
BMW recommends that you use only
wheel and tire combinations that BMW
has tested and approved for your particular
vehicle. Variations in factors such as manufac-
turing tolerances mean that even wheels and
tires with identical official size ratings could
actually have different dimensions, which could
lead to body contact and thus to severe acci-
dents. If non-approved wheels and tires are
used, BMW cannot evaluate their suitability,
and therefore cannot guarantee their driving
safety.<
You can inquire about the right wheel/tire com-
bination at your BMW center.
The correct combination of wheels and tires is
also necessary to ensure reliable operation of
various vehicle systems such as ABS, DSC or
FTM.
To maintain good handling and vehicle
response, use only tires of a single brand and
tread configuration. After a tire has been dam-
aged, mount the previous wheel and tire combi-
nation again as soon as possible.
Wheels with Tire Pressure Monitor
TPM electronics
When mounting new tires or changing over
from summer to winter tires, or vice versa, only
use wheels with TPM electronics; otherwise,
the Tire Pressure Monitor may not be able to
detect a puncture, refer to page86. Your BMW
center will be glad to advise you.
Page 216 of 266

Under the hood
214
Possible displays
1Oil level OK
2Oil level is being checked.
This can take about 3 minutes if the car is at
a standstill on a level surface, or about
5 minutes while the car is on the move.
3Oil level down to minimum:
Add engine oil as soon as possible, but no
more than 1 US quart/1 liter, refer also to
Adding engine oil on page215.
4Oil level is too high.
Too much oil will harm the engine.
Have the vehicle checked without
delay.<
5The oil level sensor is defective.
Do not add engine oil. You can continue
your journey. Note the newly calculated dis-
tance remaining to the next oil service, refer
to page73. Have the system checked as
soon as possible.
Display via iDrive
1."Vehicle Info"
2."Vehicle status"
3."Engine oil level"
Possible messages
>"Engine oil level OK"
>"Measurement not possible at this time."
>"Measuring engine oil level...":
This can take about 3 minutes if the car is at
a standstill on a level surface and the engine
is running, and about 5 minutes while the
car is moving.
If engine oil was added, it may take up to
30 minutes to obtain an oil level reading.
>"Engine oil level below minimum. Add 1
quart!"
Add engine oil as soon as possible, but no
more than 1 US quart/1 liter, refer also to
Adding engine oil below.
If the oil level is below the minimum value,
add engine oil immediately to avoid engine
damage.
>"Engine oil level too high! Have this
checked."
Page 217 of 266

Mobility
215Reference
At a glance
Controls
Driving tips
Communications
Navigation
Entertainment
Too much oil will harm the engine.
Have the vehicle checked without
delay.<
>"Measurement inactive. Have this
checked."
Do not add engine oil. You can continue
your journey. Note the newly calculated dis-
tance remaining to the next oil service, refer
to page73. Have the system checked as
soon as possible.
Adding engine oil
Add up to 1 US quart/1 liter of engine oil only
after a corresponding message is shown on the
Control Display.
Add oil within the next 125 miles/200 km;
otherwise, the engine could be dam-
aged.<
Keep oils, greases, etc. out of the reach of
children and comply with the relevant
warnings on the containers. Otherwise, health
hazards may result.<
Oil change
Have oil changed only at your BMW center or at
a workshop that works according to BMW
repair procedures with correspondingly trained
personnel.
Oil types
Do not use oil additives as this could
result in engine damage.<
Specified engine oils
Your service center can advise you on which
engine oils have been approved by the manu-
facturer of your vehicle.The engine oil quality is critical for the life of the
engine.
Only use approved High Performance oil.
Approved oils belong to the following viscosity
classes: SAE 0W-40, SAE 0W-30, SAE 5W-40
and SAE 5W-30.
Alternative oil types
If the approved engine oils are not available, up
to 1 US quart/1 liter of another oil with the fol-
lowing specification may be used:
API SM or higher
Coolant
Do not add coolant to the cooling system
when the engine is hot. Escaping coolant
can cause burns.<
Coolant consists of half water and half additive.
Not all commercially available additives are suit-
able for your BMW. Ask your BMW center for
suitable additives.
Only use suitable additives; otherwise,
engine damage may result. Because
additives are harmful to your health, it is impor-
tant to follow the instructions on the contain-
ers.<
Comply with the appropriate environ-
mental protection regulations when dis-
posing of coolant additives.<
Checking coolant level
1.Do not open the engine hood before the
engine has cooled down.
2.Turn the cap of the expansion tank a little
counterclockwise to allow any accumulated
pressure to escape, then continue turning
to open.
3.The coolant level is correct if it is between
the maximum and minimum marks in the