instrument panel BMW 5 SERIES 2004 E60 Service and warranty information

Federal Emissions System
Defect Warranty (Valid only in
the U.S.A. and Puerto Rico)
This warranty applies only to U.S. specifica-
tion vehicles distributed by BMW of North
America (BMW NA) or sold through the BMW
NA European Delivery Program.
In accordance with the defect warranty provi-
sions of section 207(b) of the Clean Air Act,
BMW NA warrants to the first retail purchaser,
and each subsequent purchaser, that the car
(a) was designed, built and equipped so as to
conform, at the time of sale, with all regula-
tions of the U.S. Environmental Protection
Agency applicable at the time of manufacture
and (b) is free from defects in materials and
workmanship which would cause it to fail to
conform with applicable regulations for a
period of 2 years or 24,000 miles, whichever
occurs first, except for specific emission
control components (as listed on page 36),
for which the warranty period is 8 years or
80,000 miles, whichever occurs first.
This warranty begins on the date of first retail
sale, or the date the vehicle is first placed in
service as a demonstrator or company
vehicle, whichever is earlier.
Warranty claims must be made as soon as
reasonably possible after a defect is discov-
ered. To make a claim, the car must be
brought to any authorized BMW center during
normal business hours.
The BMW center will, without charge for parts
or labor (including diagnosis), either repair or
replace the defective part, if any. The
decision whether to repair or replace said
parts is solely the prerogative of BMW NA
and must be expected to correct the failure of
the warranted part. Parts for which replace-
ments are made become the property of
BMW NA. In all cases, a reasonable time
must be allowed for warranty repairs to be
completed after the car is received by the
BMW center.
For assistance in determining which specific
parts or components of your vehicle are
covered under this warranty, please contact
your BMW center.It is the owner’s responsibility to have all
scheduled inspection and maintenance
services performed (at the owner’s expense),
as prescribed in the maintenance schedule
for the BMW Emission Control System.
Service intervals are computed by the
onboard BMW service interval indicator and
displayed on the instrument panel. The
instructions for proper maintenance and use
can be found in the Owner’s Manual. It is
strongly recommended that any replacement
parts used for maintenance, repair or replace-
ment of emission control systems be certified
BMW Service Parts or BMW Authorized
Remanufactured Parts. Without invalidating
this warranty, the owner may elect to have
maintenance, repair or replacement of the
emission control systems performed by any
automotive repair establishment, or elect to
use parts other than certified BMW Service
Parts. However, the cost of such service or
parts will not be covered under this warranty,
except in emergency situations. In an
emergency situation, where an authorized
BMW center or a warranty replacement part
is not reasonably available (within 30 days),
repairs may be performed at any available
service establishment using any equivalent
part. BMW NA will reimburse the owner for
such emergency repairs (including labor,
parts and diagnosis not to exceed BMW NA
rates for labor, parts, and diagnosis in said
area) that are covered under this warranty.
Replaced parts and paid invoices must be
presented at a BMW center as a condition of
reimbursement for emergency repairs not
performed by a BMW center.
The use of replacement parts, which are not
of equivalent quality, may impair the effective-
ness of the emission control system. If other
than certified BMW Service Parts or
Authorized Remanufactured Parts are used
for maintenance, repair or replacement of
components affecting emission control, the
owner should obtain assurances that such
parts are warranted by their manufacturer to
be equivalent to genuine BMW parts in
performance and durability. BMW NA
assumes no liability under this warranty with
respect to parts other than genuine BMW
parts.
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California Emission Control
System Limited Warranty*
This warranty applies to California certified
vehicles distributed by BMW of North
America (BMW NA) or sold through the BMW
NA European Delivery Program, registered
and operated primarily in California.
BMW NA warrants to the original purchaser
and each subsequent owner that the vehicle
is:
(a) designed, built and equipped so as to
conform with the applicable California Air
Resources Board emission standards.
(b) free from defects in materials and
workmanship which cause any part that
can affect emissions to fail to conform
with applicable requirements or to fail a
California Smog Check test or EPA
approved short test for a period of 3
years or 50,000 miles, whichever occurs
first.
(c) free from defects in materials and
workmanship in emission related parts,
which are contained in the California
Emission Warranty Parts List on page 40,
for a period of 7 years or 70,000 miles,
whichever occurs first.
This warranty begins on the date of first retail
sale, or the date the vehicle is first placed in
service as a demonstrator or company
vehicle, whichever is earlier.
To obtain service under this warranty, the
vehicle must be brought, upon failure of a
Smog Check test or upon discovery of the
defect, to the workshop of any authorized
BMW center, during normal business hours.
The BMW center will honor or deny your
claim within 30 days. If the claim is denied,
the BMW center will notify you in writing of
the reason(s). The BMW center is required
by law to honor the claim if notice is not given
to the owner within 30 days.
The BMW center will, without charge for parts
or labor (including diagnosis), either adjust,
repair or replace the defective part and other
parts affected by the failure of the warranted
part, if any. If your vehicle failed the California
Smog Check test or an EPA approved shorttest, then BMW NA will repair your vehicle so
that it will pass this test. Items that require
scheduled replacement are warranted up to
the replacement interval specified in the
Service section of this Statement. BMW NA
may repair a part in lieu of replacing it when
performing warranty repairs. Parts for which
replacements are made become the property
of BMW NA. After 3 years or 50,000 miles,
and in accordance with paragraph (c) above,
such repairs are limited to the repair or
replacement of those parts identified in the
California Emissions Warranty List.
If your California registered vehicle is
between 7 and 8 years old and has been
driven less than 80,000 miles, then your
vehicle is eligible for additional warranty
coverage under the Federal Emissions
Warranty.
A repair performed as the result of a smog
check test failure due to a defect in a part,
which is warranted for 7 years/70,000 miles,
is covered.
In all cases, a reasonable time, not to exceed
30 days, must be allowed for a warranty
repair to be completed, after the car is
received by the BMW center.
It is the owner’s responsibility to have all
required maintenance services performed (at
the owner’s expense), as prescribed in the
maintenance schedule for the BMW Emission
Control System. Service intervals are
computed by the service interval indicator
and displayed on the instrument panel.
However, BMW NA will not deny your
warranty repair claims solely because you do
not have maintenance records or you did not
perform the required maintenance unless
BMW NA demonstrates that such lack of
required maintenance is a direct cause of the
emission control system failure. The instruc-
tions for required maintenance and use can
be found in the Owner’s Manual and in the
Service section of this Statement.
*The California Emissions Control System
Limited Warranty applies to all 2004 U.S.
specification BMW vehicles sold, leased,
and/or registered in California, Maine,
Massachusetts or Vermont.
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