Service BMW X1 SDRIVE28I 2013 Owner's Guide

Calling a contactSymbolMeaningContact with one stored phone num‐
ber.Contact with more than one stored
phone number.Call not possible; mobile phone with‐
out reception or network, or Service
Request is active.
For contacts with one stored phone number: se‐
lect the required contact. The connection is be‐
ing established.
For contacts with more than one stored phone
number: select the required contact and the
phone number. The connection is being estab‐
lished.
Editing a contact
Changing the entries in "Contacts". When a
contact is changed, the changes are not stored
on the mobile phone. A copy of the entry is
stored in the vehicle.
1.Highlight the contact.2.Open "Options".3."Edit entry"
The contact can be edited.
Redialing
General information
The list of dialed numbers in the mobile phone
is transmitted to the vehicle depending on the
mobile phone. Possibly only those numbers are
displayed that were dialed from the vehicle.
The 20 phone numbers dialed last are displayed.
The sorting order of the phone numbers de‐
pends on the particular mobile phone.
Dialing the number via the iDrive1."Telephone"2."Redial"3.Select the desired entry and the phone num‐
ber if necessary.
The connection is established.
Deleting a single entry or all entries
The deletion of entries depends on your partic‐
ular mobile phone.
1.Highlight the entry.2.Open "Options".3."Delete entry" or "Delete list"
Saving an entry in the contacts
1.Highlight the entry.2.Open "Options".3."Store as new contact" or "Add to existing
contact"4.Select the contact if necessary.5.Select the type of number: "Home",
"Business", "Mobile" or "Other"6.Complete the entries if necessary.7."Store contact"
Received calls
Displaying calls
The 20 calls that were last received are dis‐
played.
1."Telephone"Seite 199TelephoneCommunication199
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2.Say the name after being prompted to do so.3.Confirm the prompt: ›Yes‹
Deleting all entries
1.›Delete phone book‹2.Confirm the prompt: ›Yes‹3.Confirm the prompt again: ›Yes‹
Reading and selecting entries
1.›Read phonebook‹2.When the desired entry is read aloud:
say ›Dial number‹
Selecting an entry
1.›Dial name‹2.Say the name after being prompted to do so.3.Confirm the prompt: ›Yes‹
Adjusting the volume
Turn the knob during an announcement.
▷The volume remains constant even if the
volume of other audio sources is changed.▷The volume is stored for the remote control
currently in use.
Notes
Do not use voice operation to initiate an Emer‐
gency Request. In stressful situations, the voice
and vocal pitch can change. This can unneces‐
sarily delay the establishment of a telephone
connection.
Instead, use the SOS button, refer to
page 253, in the vicinity of the interior mirror.
Environmental conditions▷Say the commands, numbers, and letters
smoothly and with normal volume, empha‐
sis, and speed.▷Always say commands in the language of
the system. The language for the mobile
phone voice operation is preset and cannot
be changed in the Control Display.▷Keep the doors, windows, and glass sunroof
closed to prevent noise interference.▷Avoid making other noise in the vehicle
while speaking.
Snap-in adapter
General information
More information on compatible snap-in adapt‐
ers that support the functions of the mobile
phone is available at the service center.
Notes
At high temperatures, the charging function of
the mobile phone may be limited and functions
may not be executed.
When using the mobile phone via the vehicle,
note the operating instructions of the mobile
phone.
Installation position
In the center armrest.
Inserting/removing the snap-in adapter
1.Press button 1 and remove the cover.Seite 202CommunicationTelephone202
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Show contact pictures
Pictures stored with the contacts are stored in
the vehicle when the mobile phone is connected
to the vehicle. The number of transmitted pic‐
tures depends on the mobile phone. The mobile
phone must support this function.1."Office"2."Contacts"3.Open "Options".4."Configure Bluetooth®"5."Show images"
Display of all contact pictures is activated or de‐
activated.
Deleting contacts
Only contacts that are stored in the vehicle are
deleted. The contacts on the mobile phone can‐
not be deleted.
1."Office"2."Contacts"3.Highlight the contact.4.Open "Options".5."Delete contact" or "Delete all contacts"6.If necessary. "Yes"
Messages
General information
Whether or not text messages and e-mails from
the mobile phone are displayed depends on
whether transmission from the mobile phone to
the vehicle is supported. Text messages and e-
mails may not be supported by the service pro‐
vider, or the function may need to be enabled
separately. After the mobile phone is first paired,
transmission may take several minutes. Mes‐
sages are only displayed in full length when the
vehicle is stationary. Messages from the addi‐
tional telephone are not transmitted.
Displaying messages1."Office"2."Messages"
A symbol identifies the type of message.
SymbolMessage type Text messages. My Info Message from the Concierge serv‐
ice. E-mail from mobile phone.
Filtering the message list
The message list can be filtered if more than one
type of message exists.
1."Filter:"2.Select the type of message.▷"All"
All messages are displayed.▷"E-mail"
Only e-mails from the mobile phone are
displayed.▷"Service message"
Only messages from the BMW Assist
Concierge service and My Info are dis‐
played.▷"Text message"
Only text messages from the mobile
phone are displayed.Seite 207OfficeCommunication207
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Deleting messages
Messages from the Concierge service and
My Info can be deleted.
Delete a message:1."Office"2."Messages"3.Select the desired message.4.Open "Options".5."Delete message"
Delete all messages:
1."Office"2."Messages"3.Open "Options".4."Delete all messages" or "Delete service
messages"
Text messages
Calling the sender of a text message
1.Select the desired message.2. Select the symbol.
Saving the sender in the contacts
1.Highlight the desired message.2.Open "Options".3."Store as new contact" or "Add to existing
contact"
Using contact data
Contact data from appointments, tasks, text
messages, e-mails, and notes can be saved or
selected, refer to page 211.
Reading the text message out loud
Read the text message out loud, refer to
page 211.
My Info
Selecting additional functions
Additional functions are available when a mes‐
sage is selected.SymbolFunction "Start guidance" or "Add as another
destination" "Call"
If the message contains a number,
the connection is established. "Select phone number"
If the message contains more than
one number, select the desired num‐
ber from the list. The connection is
established.
Message from the Concierge service
Storing an address
1.Select the desired message.2.Open "Options".3."Store contact in vehicle"
Selecting additional functions
Additional functions are available when a mes‐
sage is selected.
SymbolFunction "Start guidance" or "Add as another
destination" "Call"
If the message contains a number,
the connection is established.Seite 208CommunicationOffice208
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▷Depending on the number of stored ap‐
pointments, task notes, and messages in
the mobile phone, not all are displayed in the
vehicle.
Not all appointments and tasks from the mobile
phone are displayed at the right time?
▷The time zone, time, or date is incorrectly set
on the Control Display and mobile phone.
The e-mail attachment is not displayed.
▷E-mails are transmitted without an attach‐
ment.
Entries are not displayed in full length.
▷Text were already transmitted from the mo‐
bile phone in a shortened form.▷Synchronization between the mobile phone
and vehicle may take several minutes.
The contact pictures are not being displayed?
▷Up to 200 contact pictures can be stored in
the vehicle.
The E-mail is displayed with a delay?
▷Check the e-mail settings on the telephone
and adjust if necessary.
If all points in this list have been checked and the
required function is still not available, please
contact the hotline or service center.
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ConnectedDriveVehicle equipment
This chapter describes all series equipment as
well as country-specific and special equipment
offered for this model series.Therefore, it also
describes equipment that may not be found in
your vehicle, for instance due to the selected
special equipment or the country version. This
also applies to safety-related functions and sys‐
tems.
BMW Assist
General information
BMW Assist provides you with certain services,
e.g., transmission of the position data of your
vehicle to the BMW Assist Response Center if
an Emergency Request has been initiated.
Many BMW Assist services depend on the indi‐
vidually agreed upon contract.
After your contract has expired, the BMW Assist
system will be deactivated by the BMW Assist
Response Center without your having to visit a
service center. After the BMW Assist system
has been deactivated, no BMW Assist services
will be available. The BMW Assist system can be
reactivated by a service center after you sign a
new contract.
Requirements▷The installed BMW Assist system is logged
in to a wireless communications network.
This network must be capable of transmit‐
ting the services.▷To transmit position data, the vehicle must
be able to determine the current position.▷The BMW Assist service contract was
signed with your service center or with the
BMW Assist Response Center. Enabling
must have been completed.▷BMW Assist is activated.
Services offered
▷Emergency Request: when you press the
SOS button, a connection to the BMW As‐
sist Response Center is established. The
BMW Assist Response Center then speaks
with you and takes further steps to help you.▷Automatic Collision Notification: under cer‐
tain conditions, a connection is established
to the BMW Assist Response Center after a
serious accident. If possible, the BMW As‐
sist Response Center then speaks with you
and takes further steps to help you.▷Enhanced Roadside Assistance: BMW
Roadside Assistance can be contacted if as‐
sistance is needed in the event of a break‐
down. If possible, the vehicle and position
data are transmitted in the process.▷Customer Relations: connection with Cus‐
tomer Relations for information on all as‐
pects of your vehicle.▷TeleService: data on your vehicle's service
status or required inspections are transmit‐
ted to your service center, either automati‐
cally before a service due date or when you
request a BMW service appointment.▷Remote Door Unlock: the BMW Assist Re‐
sponse Center provides assistance if, for ex‐
ample, the remote control is not available
and the vehicle needs to be opened.▷Stolen Vehicle Recovery: after you report
that your vehicle was stolen to the police, the
BMW Assist Response Center can deter‐
mine its position.▷In addition to these services, the optional
Convenience Plan offers Concierge service
and information for route planning, traffic,
and weather. A limited number of calls can
be made via the BMW Assist Response
Center with Critical Calling if, for example,Seite 215ConnectedDriveCommunication215
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the mobile phone is not available or dis‐
charged.
Press the SOS button to contact the BMW
Assist Response Center.
TeleService
General information
TeleService supports communication with your
service center.
▷Data on the vehicle's service requirements
can be sent directly to the service center. In
this way, the service center can plan its work
in advance. This shortens the duration of the
service appointment.▷In the event of a breakdown, data on the ve‐
hicle's condition can be sent directly to
Roadside Assistance.▷The service varies by country.▷Connection costs may ensue.▷Services may be restricted abroad.
Requirements
▷BMW Assist is activated.
If BMW Assist is not activated, a mobile
phone that has been recommended by
BMW for TeleService and that is configured
for mobile data communication must be
connected with the vehicle.▷Wireless reception is available.▷The ignition is switched on.
Using TeleService
The TeleServices are typically activated in the
vehicle.
Even if the TeleServices are not active, a voice
contact to Roadside Assistance is still possible.
To continue using or to deactivate the services,
please contact your service partner or the BMW
customer hotline.
Concierge service
General information
The BMW Assist Concierge service offers infor‐
mation on events, gas stations, and hotels, and
provides phone numbers and addresses. Hotels
can be booked directly by the BMW Assist Con‐
cierge service. The Concierge service is part of
the optional Convenience Plan.
Starting the Concierge service1."BMW Assist" or "ConnectedDrive"2."Concierge"3."Start service"
A voice connection is established with the BMW
Assist Concierge service. Phone numbers and
addresses can be transmitted to the vehicle.
Messages
Information on messages, refer to page 207.
Roadside Assistance
At a glance
BMW Roadside Assistance can be contacted if
assistance is needed in the event of a break‐
down.
Roadside Assistance can also be contacted via
a Check Control message, refer to page 77.
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Starting Roadside Assistance without
BMW Assist or TeleService1."BMW Assist" or "ConnectedDrive"2."Roadside Assistance"
The Roadside Assistance number is dis‐
played. If the mobile phone is paired, a con‐
nection is established to Roadside Assis‐
tance.
Starting Roadside Assistance with
BMW Assist or TeleService
General information
In vehicles equipped with TeleService, support
is first offered by TeleService Diagnosis and
then, if necessary, by TeleService Help.
1."BMW Assist" or "ConnectedDrive"2."Roadside Assistance"3."Start service"
TeleService Diagnosis
TeleService Diagnosis enables the wireless
transmission of detailed vehicle data that are
important for vehicle diagnosis. These data are
transmitted automatically.
After the data are transmitted, the voice con‐
nection to Roadside Assistance is re-estab‐
lished.
BMW Online
At a glance
A business search can be opened via BMW On‐
line.
License conditions
This product contains NetFront Browser soft‐
ware of ACCESS Co., Ltd. Copyright © 2007
ACCESS Co., Ltd. All rights reserved.
NetFront is a trademark or registered trademark
of ACCESS CO., LTD., in Japan and other coun‐
tries.
This software is based in part on the work of the
Independent JPEG Group.
Requirements▷Subscription to the optional Convenience
Plan.▷The date setting on the Control Display is
current.▷The vehicle is located within wireless net‐
work coverage.
Starting BMW Online
1."BMW Assist" or "ConnectedDrive"2."BMW Online"3.If necessary, "OK".
The BMW Online home page is displayed.
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Operating BMW Online
To start a search:▷Turn the controller to highlight an element.▷Press the controller to display an element.
Opening the start page
1.Open "Options".2."Display start page"
Loading a new page
1.Open "Options".2."Reload"
Cancel
1.Open "Options".2."Cancel loading"
Customer Relations
At a glance
Contact Customer Relations for information on
all aspects of your vehicle.
Calling Customer Relations
Vehicle not equipped with BMW Assist
or TeleService
1."BMW Assist" or "ConnectedDrive"2."Customer Relations"
The Customer Relations phone number is dis‐
played. If the mobile phone is paired, a connec‐
tion is established to Customer Relations.
Vehicle equipped with BMW Assist or
TeleService1."BMW Assist" or "ConnectedDrive"2."Customer Relations"3."Start service"
Service Request
At a glance
Sends information to your service partner to re‐
quest the arrangement of a service appoint‐
ment. The TeleService data is transmitted dur‐
ing a Service Request. If possible, your service
partner will establish contact with you.
Starting a Service Request
1."BMW Assist" or "ConnectedDrive"2."Service Request"3."Start service"
A Service Request can be started via a Check
Control message, refer to page 77.
Automatic Service Request
The TeleService data necessary for servicing
the vehicle are automatically sent to your service
partner prior to the service deadline. If possible,
the service partner will contact you and a service
appointment can be arranged.
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To check when your service partner was noti‐
fied:1."Vehicle Info"2."Vehicle status"3.Open "Options".4."Last Service Request"
Services status
Displaying available services
Display of all services available in the vehicle.
1."BMW Assist" or "ConnectedDrive"2."Service Status"3."Available services"
Updating BMW Assist
Manual update of TeleService and BMW Assist.
1."BMW Assist" or "ConnectedDrive"2."Service Status"3."Update BMW Assist"Data transfer
During the updating of BMW services, display
the status of the data transfer.1."BMW Assist" or "ConnectedDrive"2.Open "Options".3."Data transfer"
Apps
At a glance
Certain software applications of a suitable cell
phone can be integrated in the vehicle. These
software applications are displayed on the Con‐
trol Display.
They are operated via iDrive.
Requirements
▷The mobile phone is suitable.▷The mobile phone operating system sup‐
ports the software applications of Apps.▷Software applications are installed on the
cell phone and ready to use.▷Corresponding mobile wireless contract.
Any additionally incurred costs are not a part
of Apps.▷Use only BMW approved software applica‐
tions; otherwise, it may result in malfunc‐
tions.
Information about suitable cell phones, available
software applications and their installation can
be found at www.bmw.com/connectivity or at
the service center.
Create the entries.
Make entries only when traffic and road
conditions allow. Otherwise, the vehicle occu‐
pants and other road users may be put in danger
because of the distraction from driving.
For reasons of safety, some software applica‐
tions are usable only while the vehicle is station‐
ary.◀
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