air condition BMW Z4 ROADSTER 2008 E85 Service and warranty information
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Page 5 of 54

2008 BMW Z4 Roadster 3.0i,
3.0si and Z4 Coupe 3.0si
BMW Ultimate Service™
BMW Ultimate Service leads the industry in pro-
viding owners with incredible value and peace of
mind. This service includes:
The BMW Maintenance Program: No-cost
factory-recommended maintenance for
4 years/50,000 miles from the original in-ser-
vice date, whichever comes first.
BMW Roadside Assistance: No-cost 24/7
on-the-road assistance for 4 years/unlimited
miles from the original in-service date. Also
includes alternate transportation and trip-in-
terruption benefits as well as trip routing
services.
New Vehicle Limited Warranty: Limited cov-
erage for defects in materials and workman-
ship for 4 years/50,000 miles from the original
in-service date, whichever comes first.
Repairs will only be made at authorized BMW
centers using Original BMW Parts.
The BMW Maintenance Program
The BMW Maintenance Program is a benefit
designed to help reduce the cost of ownership.
The program has been devised with the follow-
ing objectives: to maximize vehicle safety, reli-
ability, and resale value by minimizing
breakdowns resulting from wear, and minimizing
cost and inconvenience by computing mainte-
nance intervals based upon the specific manner
in which each individual vehicle is driven.
2008 BMW Z4 models purchased from any
authorized BMW center in the United States or
Puerto Rico are covered by the BMW Mainte-
nance Program for 48 months or 50,000 miles,
whichever occurs first. Coverage begins on the
date of first retail sale or the date the vehicle is
first placed into service as a sales demonstrator,
service loaner (SLP) or company vehicle, which-
ever is earlier.
Any authorized BMW center in the United
States or Puerto Rico will perform the sched-
uled or additional maintenance services on your
vehicle at no expense to you.
Coverage
The BMW Maintenance Program covers all factory
recommended maintenance, as determined by the
service interval indicator. Additional items that
need replacement due to normal wear and tear,
and that are not covered by the original New Vehi-
cle Limited Warranty - such as brake pads, brake
rotors, and wiper blade inserts - are included, pro-
vided wear and tear exceeds BMW wear limits.
Any adjustments required due to normal operating
conditions are also included. See page s5-8of
this booklet for additional information.
Exclusions from coverage include the following:
Items reimbursable under your New Vehicle
Limited Warranty
Gasoline and gasoline additive
Windshield washer additive (except when in
conjunction with scheduled maintenance)
Tires, wheel alignment, tire balance and
rotation
Reset Tire Pressure Monitor
Wear and tear of soft trim items, such as:
seats, carpets, moldings, headliner, door pan-
els and all chrome trim
Damage detected when performing the rust
perforation inspection
Damage which results from negligence,
improper operation of the vehicle, wear and
tear or deterioration due to driving habits or
conditions, improper repair, environmental
influences, flood, accident or fire damage,
road salt corrosion, alteration, installation of
non-genuine BMW accessories, or use of
improper, poor quality or contaminated fuel.
Altered or unreadable Vehicle Identification
Number (VIN) or odometer irregularities or
vehicles where the true mileage cannot be
determined
Maintenance or repair after the vehicle is
deemed a total loss
Maintenance or repairs performed by other
than an authorized BMW center within the
United States or Puerto Rico
1
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Engine Compartment Z4 Roadster
3.0i, 3.0si
Z4 Coupe 3.0si
Read out diagnostic system. •
Check engine cooling system/heater hose connections for leaks. Check coolant level
and antifreeze protection level. Add coolant if required. •
Check windshield washer fluid level and antifreeze protection. Fill up and/or correct if
required. •
Check air conditioner for operation. •
Replace microfilter (Note: reduce replacement interval in dusty operating conditions). •
Reset service interval indicator. •
Check brake fluid level. Add fluid if needed. •
Body/Electrical
Check battery state-of-charge indicator and charge if required. •
Check lighting system, i.e.: headlights, foglights, parking, back-up, license plate,
interior (including map reading lights), glove box, flashlight, illuminated makeup
mirrors, luggage compartment lights. •
Check instrument panel and dashboard illumination. •
Check all warning/indicator lights, check control. •
Check turn signals, hazard warning flashers, brake lights, horns, headlight dimmer
and flasher switch. •
Check wipers and washer system(s); wiper blades, washer jet positions. •
Check condition and function of safety belts. •
Visually examine all SRS airbag units for torn covers, obvious damage or attachment
of decals, decorations or accessories. •
Check central locking/double lock. •
Check operation of all latches. •
Check heater/air conditioner blower, rear window defogger. •
Check rear view mirrors. •
Final Inspection
Road test with check of brakes, suspension, steering, clutch/manual transmission or
automatic transmission. •
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Inspection II
Includes all items listed under Inspection I, and the following checks and maintenance operations.
Engine Compartment Z4 Roadster
3.0i, 3.0si
Z4 Coupe 3.0si
Replace air cleaner element. (Note: Reduce replacement interval in dusty operating
conditions). •
Brake Fluid Service
Replace brake fluid every 2 years (time interval begins from the vehicle’s production
date). •
Oxygen Sensor Service
Replace Oxygen Sensor every 120,000 miles.
•
Spark Plug Service
Replace spark plugs every 100,000 miles. •
Automatic Transmission Service
Replace ATF every 100,000 miles. •
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Emission Control Maintenance Schedule: BMW Z4 Roadster 3.0i, 3.0si
and Z4 Coupe 3.0si
The maintenance schedule as shown is required
for the proper functioning of the emission con-
trol systems for optimum vehicle performance
and fuel economy.
Abbreviations:
I - Inspect
R - Replace part(s) and/or fluid listed
Basic Engine
Engine oil .........................
Engine oil filter .....................
Fuel System
Air filter ..........................
Ignition System
Spark plugs .......................
Emission Control Components
Oxygen sensor .....................
BMW Z4 Roadster
3.0i/3.0si
Z4 Coupe 3.0si
Oil Service
Inspection I
Oil Service
Inspection II
R
R R
R R
R R
R
R
Replace at intervals of 100,000 miles
Replace at intervals of 120,000 miles
Oxygen Sensor Service: The oxygen sensor deteriorates strictly on a mileage basis and must there-
fore be replaced to maximize vehicle fuel economy and minimize exhaust pollution.
The mileage interval varies according to individual driving conditions and is determined by the service
interval indicator.
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Customer Assistance Information
Your satisfaction with our product and the ser-
vices provided by authorized BMW centers is of
great importance to us. We take pride in our
product, as does the BMW center who services
it. If you should ever have a question regarding
your BMW center’s service or your BMW’s per-
formance, we recommend that you contact your
authorized BMW center. Should you travel to an
unfamiliar area, the BMW center directory pro-
vided at the time of delivery will help you locate
the nearest authorized BMW center. The centers
listed are equipped to help you with matters
related to your BMW vehicle.
When contacting an authorized BMW center, we
suggest that depending upon the nature of your
contact, you discuss it with either the Sales,
Service, or Parts Manager.
As all matters are resolved at the BMW center
level, it is important that they be given the
opportunity to provide a solution. Should you
feel that you were not provided with the proper
response, we urge you to contact the General
Manager or BMW Center Operator.
Despite the best intentions of all parties, a mis-
understanding may occur between you and your
BMW center. Should this occur and you require
further assistance, please contact the BMW NA
Customer Relations and Services Department at
1 800 831-1117. When contacting us, we ask
that you provide the following information:
Your name, address and telephone number
Vehicle Identification Number (last seven
digits)
Vehicle’s delivery date
Vehicle mileage
Selling BMW center’s name
Servicing BMW center’s name
Description of the problem
A BMW NA Customer Relations Representative
will carefully review all the facts involved and let
you know what further action will be taken in
conjunction with your BMW center. Please
remember: the first step in resolving a complaint
is to contact the authorized BMW center that performed the work on your vehicle. They have
the necessary equipment and the personnel to
achieve this goal.
We are confident that every effort will be made
to ensure your satisfaction.
Customer Assistance – Notification
During a specific period (for example, the earlier
of 12 months or 12,000 miles, though this
period varies by state), some states require us
or our authorized BMW center, to repair in a rea-
sonable number of attempts, any defect or con-
dition which substantially impairs the use, value,
or safety of a new vehicle sold, leased or regis-
tered in that state.
A “reasonable number of attempts” is generally
defined as (i) four or more attempts to repair the
same defect (the number of attempts vary by
state) or (ii) the vehicle is out of service by rea-
son of one or more repair(s) for more than a
cumulative total of 30 days (this period varies by
state), except for delays created by conditions
beyond our control.
If we are unable to correct a defect or condition
covered by these statutes in a reasonable num-
ber of attempts, we may be obligated either to
replace the vehicle or reimburse the owner/les-
see in an amount equal to the purchase price or
lease payments paid by the owner/lessee, less
the amount directly attributable to use of the
vehicle by the owner/lessee.
You should send written notification directly
to BMW of North America, LLC of the exist-
ence of an alleged defect. Send written com-
munication to the Customer Relations and
Services Department address listed below.
BMW of North America, LLC
Customer Relations and Services Department
P.O. BOX 1227
Westwood, New Jersey 07675-1227
Telephone: 1 800 831-1117
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lem or complaint. You will also be asked to
provide: the approximate date of your acqui-
sition of the vehicle, the vehicle’s current
mileage, the approximate date and mileage
at the time any problem(s) were first brought
to the attention of BMW NA or one of our
dealers, and a statement of the relief you are
seeking.
5. BBB AUTO LINE staff may try to help
resolve your dispute through mediation. If
mediation is not successful, or if you do not
wish to participate in mediation, claims
within the program’s jurisdiction may be pre-
sented to an arbitrator at an informal hear-
ing. The arbitrator’s decision should
ordinarily be issued within 40 days from the
time your complaint is filed; there may be a
delay of 7 days if you did not first contact
BMW NA about your problem, or a delay of
up to 30 days if the arbitrator requests an
inspection/report by an impartial technical
expert or further investigation and report by
BBB AUTO LINE.
6. You are required to use BBBAUTO LINE
before asserting in court any rights or reme-
dies conferred by California Civil Code Sec-
tion 1793.22. You are not required to use
BBB AUTO LINE before pursuing rights and
remedies under any other state or federal
law. “You are also required to use BBB
AUTO LINE before exercising rights or seek-
ing remedies created by Title I of the Mag-
nuson-Moss Warranty Act, 15 U.S.C. sec.
2301 et seq. If you choose to seek redress
by pursuing rights and remedies not created
by California Civil Code Section 1793.22 or
Title I of the Magnuson-Moss Warranty Act,
resort to BBBAUTO LINE is not required by
those statutes.”
7. California Civil Code Section 1793.2(d) requires that, if BMW NA or its representa-
tive is unable to repair a new motor vehicle
to conform to the vehicle’s applicable
express warranty after a reasonable number
of attempts, BMW NA may be required to
replace or repurchase the vehicle. California Civil Code Section 1793.22(b) creates a pre-
sumption that BMW NA has had a reason-
able number of attempts to conform the
vehicle to its applicable express warranties
if, within 18 months from delivery to the
buyer or 18,000 miles on the vehicle’s
odometer, whichever occurs first,
one or
more of the following occurs:
• The same nonconformity [a failure to con-
form to the written warranty that substan-
tially impairs the use, value or safety of the
vehicle] results in a condition that is likely
to cause death or serious bodily injury if the
vehicle is driven AND the nonconformity
has been subject to repair two or more
times by BMW NA or its agents AND the
buyer or lessee has directly notified
BMW NA of the need for the repair of the
nonconformity; OR
• The same nonconformity has been subject
to repair 4 or more times by BMW NA or its
agents AND the buyer has notified
BMW NA of the need for the repair of the
nonconformity; OR
• The vehicle is out of service by reason of
repair of nonconformities by BMW NA or its
agents for a cumulative total of more than
30 calendar days after delivery of the vehi-
cle to the buyer.
NOTICE TO BMW AS REQUIRED ABOVE
SHALL BE SENT TO THE FOLLOWING
ADDRESS:
BMW of North America, LLC
Customer Relations and Services Department P.O. Box 1227
Westwood, New Jersey 07675-1227 1 800 831-1117
8.The following remedies may be sought in
BBB AUTO LINE: repairs, reimbursement for
money paid to repair a vehicle or other
expenses incurred as a result of a vehicle
nonconformity, repurchase or replacement of
your vehicle and compensation for damages
and remedies available under BMW NA’s
written warranty or applicable law.
23
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Federal Emissions System Defect
Warranty (Valid only in the U.S.A.
and Puerto Rico)
This warranty applies only to U.S. specification
vehicles distributed by BMW of North America,
LLC (BMW NA) or sold through the BMW NA
European Delivery Program.
In accordance with the defect warranty provi-
sions of section 207(b) of the Clean Air Act,
BMW NA warrants to the first retail purchaser,
and each subsequent purchaser, that the car (a)
was designed, built and equipped so as to con-
form, at the time of sale, with all regulations of
the U.S. Environmental Protection Agency appli-
cable at the time of manufacture and (b) is free
from defects in materials and workmanship
which would cause it to fail to conform with
applicable regulations for a period of 2 years or
24,000 miles, whichever occurs first, except for
specific emission control components (as listed
on page 35), for which the warranty period is
8 years or 80,000 miles, whichever occurs first.
Coverage begins on the date of first retail sale
or the date the vehicle is first placed into service
as a sales demonstrator, service loaner (SLP) or
company vehicle, whichever is earlier.
Warranty claims must be made as soon as rea-
sonably possible after a defect is discovered. To
make a claim, the car must be brought to any
authorized BMW center during normal business
hours.
The BMW center will, without charge for parts
or labor (including diagnosis), either repair or
replace the defective part, if any. The decision
whether to repair or replace said parts is solely
the prerogative of BMW NA and must be
expected to correct the failure of the warranted
part. Parts for which replacements are made
become the property of BMW NA. In all cases, a
reasonable time must be allowed for warranty
repairs to be completed after the car is received
by the BMW center.
For assistance in determining which specific
parts or components of your vehicle are covered
under this warranty, please contact your BMW
center. It is the owner’s responsibility to have all sched-
uled inspection and maintenance services per-
formed (at the owner’s expense), as prescribed
in the maintenance schedule for the BMW Emis-
sion Control System. Service intervals are com-
puted by the onboard BMW service interval
indicator and displayed on the instrument panel.
The instructions for proper maintenance and
use can be found in the Owner’s Manual. It is
strongly recommended that any replacement
parts used for maintenance, repair or replace-
ment of emission control systems be certified
BMW Service Parts or BMW Authorized
Remanufactured Parts. Without invalidating this
warranty, the owner may elect to have mainte-
nance, repair or replacement of the emission
control systems performed by any automotive
repair establishment, or elect to use parts other
than certified BMW Service Parts. However, the
cost of such service or parts will not be covered
under this warranty, except in emergency situa-
tions. In an emergency situation, where an
authorized BMW center or a warranty replace-
ment part is not reasonably available (within
30 days), repairs may be performed at any avail-
able service establishment using any equivalent
part. BMW NA will reimburse the owner for such
emergency repairs (including labor, parts and
diagnosis not to exceed BMW NA rates for labor,
parts, and diagnosis in said area) that are cov-
ered under this warranty. Replaced parts and
paid invoices must be presented at a BMW cen-
ter as a condition of reimbursement for emer-
gency repairs not performed by a BMW center.
The use of replacement parts, which are not of
equivalent quality, may impair the effectiveness
of the emission control system. If other than cer-
tified BMW Service Parts or Authorized Remanu-
factured Parts are used for maintenance, repair
or replacement of components affecting emis-
sion control, the owner should obtain assurances
that such parts are warranted by their manufac-
turer to be equivalent to genuine BMW parts in
performance and durability. BMW NA assumes
no liability under this warranty with respect to
parts other than genuine BMW parts.
However, the use of non-genuine BMW replace-
ment parts or non-EPA certified parts does not
invalidate the warranty on other components,
unless non-genuine BMW parts or non-EPA cer-
tified parts cause damage to warranted parts.
32
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Federal Emissions Performance
Warranty (Valid only in the U.S.A.
and Puerto Rico)
In those states and jurisdictions that have estab-
lished periodic vehicle emissions tests to
encourage proper vehicle maintenance and
require the car to pass an emissions test
approved by the U.S. Environmental Protection
Agency and:
1. The car was distributed by BMW of North America, LLC (BMW NA), or sold through
the BMW NA European Delivery Program;
and
2. The car has been maintained and operated in accordance with the instructions for
proper maintenance and use set forth in the
Owner’s Manual supplied with the car; and
3. The car fails to conform to the applicable emissions standards of the EPA as judged
by an EPA approved emissions test; and
4. The failure to conform results or will result in the owner of the car having to bear a penalty
or other sanction (including the denial of the
right to use the car) under local state or fed-
eral law if the non-conformity is not reme-
died within a specified period of time.
Then, in accordance with the provisions of sec-
tion 207(b) of the Clean Air Act, BMW NA war-
rants that if the car is eligible for coverage under
this warranty, any non-conformities in the car,
which cause it to fail an EPA-approved emis-
sions test will, without charge for parts or labor
(including diagnosis), be adjusted, repaired, or
replaced, at the option of BMW NA to proper
specifications, in order to make the car comply
with applicable emissions standards. The deci-
sion to adjust, repair or replace parts is solely
the prerogative of BMW NA and must reason-
ably be expected to correct the failure of the
warranted part. Coverage begins on the date of first retail sale,
or the date the vehicle is first placed into service
as a sales demonstrator, service loaner (SLP) or
company vehicle, whichever is earlier. This war-
ranty continues for a period of 2 years or
24,000 miles, whichever occurs first, except for
specific emissions control components (as
listed on page 35), for which the warranty period
is 8 years or 80,000 miles whichever occurs
first.
This warranty is made subject to the terms and
conditions that apply to the Emission Control
System Warranty and the New Vehicle Limited
Warranty.
No claim under this warranty will be denied on
the basis of use of a properly installed EPA cer-
tified emission part for maintenance and repair.
A vehicle manufacturer may deny an emission
performance warranty claim on the basis of an
uncertified replacement part used in the mainte-
nance or repair of a vehicle only if the vehicle
manufacturer presents evidence that the uncer-
tified replacement part is either defective in
materials or workmanship or not equivalent from
an emission standpoint to the original equip-
ment part.
Maintenance, replacement, or repair of emis-
sion control devices and systems may be
performed by any automotive repair estab-
lishment or individual using any certified
part.
Immediately after the car has failed an EPA
approved emission short test, your claim can be
made at any authorized BMW center. The BMW
center will honor or deny your claim within the
time period specified by local or state laws (not
to exceed 30 days), to avoid further penalties or
sanctions. lf the claim is denied, the BMW cen-
ter will notify you in writing of the reason(s). The
BMW center is required by law to honor the
claim if notice of denial is not received by the
owner within the specified time period.
You may obtain further information concerning
the emission warranties, or report violations of
warranty terms, by contacting the Director, Field
Operations and Support Division (6406J), Envi-
ronmental Protection Agency, 401 “M” Street,
SW, Washington, D.C. 20460.
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California Emission Control
Warranty Statement* Your
Warranty Rights and Obligations
The California Air Resources Board and BMW of
North America, LLC (BMW NA) are pleased to
explain the emission control system warranty on
your 2008 vehicle. In California, new motor vehi-
cles must be designed, built and equipped to
meet the State’s stringent anti-smog standards.
BMW NA must warrant the emission control
system on your vehicle for the periods of time
listed below provided there has been no abuse,
neglect or improper maintenance of your
vehicle.
Your emission control system may include parts
such as the fuel injection system, the ignition
system, catalytic converter, and engine com-
puter. Also included may be hoses, belts, con-
nectors and other emission-related assemblies.
Where a warrantable condition exists, BMW NA
will repair your vehicle at no cost to you includ-
ing diagnosis, parts and labor.
Manufacturer’s Warranty Coverage:
– For 3 years or 50,000 miles whichever occurs first:
1. If your vehicle fails a Smog Check inspec- tion, all necessary repairs and adjustments
will be made by BMW NA to ensure that
your vehicle passes the inspection. This is
your emission control system PERFOR-
MANCE WARRANTY.
2. If any emission-related part on your vehicle is defective, the part will be repaired or
replaced by BMW NA. This is your short-
term emission control system DEFECTS
WARRANTY.
For 7 years or 70,000 miles whichever occurs
first:
If an emission-related part, specially noted on
page 39 as having coverage for 7 years or
70,000 miles is defective, the part will be
repaired or replaced by BMW NA. This is your
long-term emission control system DEFECTS
WARRANTY.
Owner’s Warranty Responsibilities:
– As the vehicle owner, you are responsible for the performance of the required maintenance
listed in your Owner’s Manual. BMW NA rec-
ommends that you retain all receipts covering
maintenance on your vehicle, but BMW NA
cannot deny warranty solely for the lack of
receipts or for your failure to ensure the perfor-
mance of all scheduled maintenance.
– You are responsible for presenting your vehicle to an authorized BMW center as soon as a
problem exists. The warranty repairs should be
completed in a reasonable amount of time, not
to exceed 30 days.
– As the vehicle owner, you should also be aware that BMW NA may deny your warranty
coverage if your vehicle or part has failed due
to abuse, neglect, improper maintenance or
unapproved modifications.
If you have any questions regarding your war-
ranty rights and responsibilities, you should
contact: BMW of North America, LLC
Customer Relations and Services Department
PO. Box 1227
Westwood, N.J. 07675-1227
Telephone: 1 800 831-1117
Website: www.bmwusa.com
or the California Air Resources Board
9528 Telstar Avenue
El Monte, CA 91731
*The California Emissions Control System Lim-
ited Warranty applies to all 2008 U.S. specifica-
tion BMW vehicles sold, leased, and/or
registered in California, Connecticut, Maine,
Massachusetts, Rhode Island or Vermont.
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It is strongly recommended that any replace-
ment parts used for maintenance, repair or
replacement of emission control systems be
genuine BMW Service Parts or BMW Authorized
Remanufactured Parts. Without invalidating this
warranty, the owner may elect to have mainte-
nance, repair or replacement of the emission
control systems performed by any automotive
repair establishment, or elect to use parts other
than BMW Authorized Remanufactured or genu-
ine BMW Service Parts. However, the cost of
such service or parts will not be covered under
this warranty, except in emergency situations. In
an emergency situation, where an authorized
BMW center is not reasonably available or a
warranty replacement part is not available within
30 days, repairs may be performed at any avail-
able service establishment or by any individual
using any replacement part.
A repair not completed within 30 days consti-
tutes an emergency. BMW NA will reimburse
the owner for such emergency repairs (including
labor, parts and diagnosis not to exceed BMW
suggested retail price for all warranted parts
replaced and labor charges based on the manu-
facturer’s recommended time allowance for the
warranty repair and the geographically appropri-
ate hourly labor rate) that are covered under this
warranty. Replaced parts and paid invoices must
be presented to a BMW center as a condition of
reimbursement for emergency repairs not per-
formed by a BMW center.
The use of replacement parts, which are not of
equivalent quality, may impair the effectiveness
of emission control systems. If other than genu-
ine BMW Service Parts or Authorized Remanu-
factured Parts are used for maintenance, repair
or replacement of components affecting emis-
sion control, the owner should obtain assur-
ances that such parts are warranted by their
manufacturer to be equivalent to genuine BMW
parts in performance and durability. BMW NA
assumes no liability under this warranty with
respect to parts other than genuine BMW parts.
However, the use of non-genuine BMW replace-
ment parts does not invalidate the warranty on
other components, unless non-genuine BMW
parts cause damage to warranted parts.What is not covered
This warranty does not cover malfunctions
caused by any of the following: accident, flood,
misuse, modification, alteration, tampering, dis-
connection, improper or inadequate mainte-
nance, except if performed by an authorized
BMW center doing warranty repair work, use of
leaded fuel or fuel other than as specified in the
Owner’s Manual.
The replacement of maintenance parts, such as
spark plugs, filters and similar items used in
required maintenance services or the repair or
replacement of maintenance parts beyond the
first replacement interval.
Any car on which the odometer has been
replaced or altered and the true mileage cannot
be determined.
The car, if the vehicle identification number is
altered or cannot be determined, or if the car
has been declared a total loss or sold for sal-
vage purposes.
38