navigation BUICK ENCLAVE 2023 Owner's Manual

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16411536) - 2023 - CRC - 3/28/22
156 Infotainment System
.Navigation destinations can be made in a
single command using keywords. A few
examples are:“I want directions to an
address,” “I need to find a place of
interest or (POI),” or“Find contact.”
The system responds by requesting more
details. For other POIs, say the name of a
category like “Restaurants,” “Shopping
Malls,” or“Hospitals.”
.Navigating to a destination outside of the
current country takes more than one
command. The first command is to tell
the system where the navigation will take
place, such as an Address, Intersection,
POI, or Contact. If Address or Intersection
is selected, the second command is to
say, “Change Country.” Once the system
responds, say the country before saying
the rest of the address and/or
intersection.
If POI is asked for, say “Change Location,”
then “Change Country.”
Direct commands might be more clearly
understood by the system. An example of a
direct command would be “Call .”
Examples of these direct commands are
displayed on most of the screens while a
voice session is active. If “Phone”or“Phone
Commands,” is spoken, the system understands that a phone call is requested
and will respond with questions until
enough details are gathered to make a call.
If a cell phone number has been saved with
a name and a place, the direct command
should include both, for example
“Call
at work.”
Using Voice Recognition for List Options
When a list is displayed, a voice prompt will
ask to confirm or select an option from
that list.
When a display contains a list, there may be
options that are available but not displayed.
The list on a voice recognition screen
functions the same as a list on other
displays. Scrolling or flinging can be used to
help display other entries from the list.
Manually scrolling or paging the list on a
display during a voice recognition session
suspends the current voice recognition event
and plays the prompt “Please select
manually or touch the Back icon on the
infotainment display to try again.” If manual selection takes more than
15 seconds, the session terminates and
prompts that it has timed out. The display
returns to the display where voice
recognition was initiated.
The Back Command
Say
“Back” or touch the Back icon on the
infotainment display to go to the
previous menu.
If in voice recognition, and “Back”is spoken
all the way back to the starting display, and
then “Back” is spoken one more time, the
voice recognition session will cancel.
Help
Say “Help” on any voice recognition display
and the help prompt for the display is
played.
Voice Recognition for the Radio
If browsing the audio sources when voice is
touched, the voice recognition commands
for AM, FM, and SiriusXM (if equipped) are
available.
“Switch to AM” :Switch bands to AM and
tune to the last AM radio station.
“Switch to FM” :Switch bands to FM and
tune to the last FM radio station.

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158 Infotainment System
Handling Large Amounts of Media Content
It is expected that large amounts of media
content will be brought into the vehicle.
It may be necessary to handle large
amounts of media content in a different
way than smaller amounts of media. The
system may limit the options of voice
recognition by not allowing selection of files
by voice at the highest level if the number
of files exceeds the maximum limit.
Changes to voice commands due to media
content limits are:
.Files including other individual files of all
media types such as songs, audiobook
chapters, podcast episodes, and videos.
.Album type folders including types such
as albums and audiobooks.
There are no restrictions if the number of
files and albums is fewer than 12,000. When
the number of files connected to the system
is between 12,000 and 24,000, the content
cannot be accessed directly with one
command like “Play .”
The restriction is that the command “Play
Song” must be spoken first; the system will
then ask for the song name. The reply
command would be to say the name of the
song to play. Similar limits exist for album content.
If there are more than 12,000 albums, but
fewer than 24,000, the content cannot be
accessed directly with one command like,
“Play .”
The command“Play
Album” must first be spoken; the system
will then ask for the album name. The reply
would be to say the name of the album
to play.
Once the number of files has exceeded
approximately 24,000, there is no support
for accessing the songs directly through
voice commands. There will still be access to
the media content by using commands for
playlists, artists, and genres.
The access commands for playlists, artists,
and genres are prohibited after the number
of this type of media exceeds 12,000.
The system will provide feedback the first
time voice recognition is initiated if it has
become apparent that any of these limits
are reached during a device initializing
process.
Voice recognition performance will degrade
to some extent based on many factors when
adding large amounts of data to recognize.
If this is the case, perhaps accessing songs
through playlists or artist name would work
better.
Voice Recognition for Navigation (If
Equipped)
“Navigation” :Begin a dialog to enter
specific destination information.
“Navigation Commands” :Begin a dialog to
enter specific destination information.
“Address” :Begin a dialog to enter a
specific destination address, which includes
the entire address consisting of the house
number, street name, city, state/province,
and country. Do not include the ZIP code.
“Place of Interest” :Begin a dialog to enter
a destination Place of Interest category or
major brand name.
The name must be precisely spoken.
Nicknames or short names for the
businesses will not likely be found. Lesser
known businesses might have to be located
by category, such as fast food, hotels,
or banks.
“Navigate to Contact” :Begin a dialog to
enter a specific destination contact name.
“Cancel Route” :End route guidance.
“Take Me Home” :Create a route to a
stored home location.

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Infotainment System 167
Preferences
Allows the infotainment system to disable
or enable the download of new updates in
the background.
About
Shows the infotainment system software
information.
Running Applications
Shows a complete list of applications that
are currently running on the infotainment
system.
Return to Factory Settings
Allows resetting the infotainment system
settings in the vehicle.
Apps
The menu may contain the following:
Android Auto
Allows interacting directly with a mobile
device on the infotainment display. See
Apple CarPlay and Android Auto0163.
Apple CarPlay
Allows interacting directly with a mobile
device on the infotainment display. See
Apple CarPlay and Android Auto 0163. Apps
Shows app settings and information.
Audio
Adjusts different audio settings.
Climate
Adjusts different climate settings.
Navigation
Adjusts different navigation settings.
See
Using the Navigation System 0143.
Phone
Adjusts different phone settings.
SiriusXM
Adjusts different SiriusXM settings.Vehicle
The menu may contain the following:
Rear Seat Reminder
Allows for a chime and a message when the
rear door has been opened before or during
operation of the vehicle.
Climate and Air Quality
Adjusts different climate settings. Collision/Detection Systems
Adjusts different driver assistance system
settings.
Comfort and Convenience
Adjusts different comfort and convenience
settings.
Lighting
Adjusts different lighting settings.
Power Door Locks
Adjusts different door lock settings.
Remote Lock, Unlock, and Start
Adjusts different remote lock settings.
Seating Position
Adjusts different seat settings.
Teen Driver
See
Teen Driver 0168.
Valet Mode
This will lock the infotainment system and
steering wheel controls. It may also limit
access to vehicle storage locations,
if equipped.
To enable valet mode: 1. Enter a four-digit code on the keypad.

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174 Infotainment System
TERMS AND CONDITIONS
Personal Use Only: You agree to use this
Data for the solely personal, noncommercial
purposes for which you were licensed, and
not for service bureau, timesharing or other
similar purposes. Except as otherwise set
forth herein, you agree not to otherwise
reproduce, copy, modify, decompile,
disassemble or reverse engineer any portion
of this Data, and may not transfer or
distribute it in any form, for any purpose,
except to the extent permitted by
mandatory laws. You may transfer the Data
and all accompanying materials on a
permanent basis if you retain no copies and
the recipient agrees to the terms of this End
User License Agreement. Multi-disc sets may
only be transferred or sold as a complete
set as provided to you and not as a subset
thereof.
Restrictions
Except where you have been specifically
licensed to do so by HERE and without
limiting the preceding paragraph, you may
not (a) use this Data with any products,
systems, or applications installed or
otherwise connected to or in communication
with vehicles capable of vehicle navigation,
positioning, dispatch, real time routeguidance, fleet management or similar
applications; or (b) with, or in
communication with, including without
limitation, cellular phones, palmtop and
handheld computers, pagers, and personal
digital assistants or PDAs.
Warning
This Data may contain inaccurate or
incomplete information due to the passage
of time, changing circumstances, sources
used, and the nature of collecting
comprehensive geographic data, any of
which may lead to incorrect results.
No Warranty
This Data is provided to you
“as is,”and you
agree to use it at your own risk. HERE and
its licensors (and their licensors and
suppliers) make no guarantees,
representations, or warranties of any kind,
express or implied, arising by law or
otherwise, including but not limited to,
content, quality, accuracy, completeness,
effectiveness, reliability, fitness for a
particular purpose, usefulness, use or results
to be obtained from this Data, or that the
Data or server will be uninterrupted or
error free. Disclaimer of Warranty
THE DATABASE IS PROVIDED ON AN
“AS IS”
AND “WITH ALL FAULTS BASIS” AND
HARMAN (AND THEIR LICENSORS AND
SUPPLIERS) EXPRESSLY DISCLAIM ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF
NON-INFRINGEMENT, MERCHANTABILITY,
SATISFACTORY QUALITY, ACCURACY, TITLE
AND FITNESS FOR A PARTICULAR PURPOSE.
NO ORAL OR WRITTEN ADVICE OR
INFORMATION PROVIDED BY HARMAN (OR
ANY OF THEIR LICENSORS, AGENTS,
EMPLOYEES, OR THIRD PARTY PROVIDERS)
SHALL CREATE A WARRANTY, AND YOU ARE
NOT ENTITLED TO RELY ON ANY SUCH
ADVICE OR INFORMATION. THIS DISCLAIMER
OF WARRANTIES IS AN ESSENTIAL CONDITION
OF THIS AGREEMENT.
Disclaimer of Liability
HERE AND ITS LICENSORS (INCLUDING THEIR
LICENSORS AND SUPPLIERS) SHALL NOT BE
LIABLE TO YOU IN RESPECT OF ANY CLAIM,
DEMAND OR ACTION, IRRESPECTIVE OF THE
NATURE OF THE CAUSE OF THE CLAIM,
DEMAND OR ACTION ALLEGING ANY LOSS,
INJURY OR DAMAGES, DIRECT OR INDIRECT,
WHICH MAY RESULT FROM THE USE OR

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186 Driving and Operating
Trailer Towing
General Towing Information . . . . . . . . . . 244
Driving Characteristics andTowing Tips . . . . . . . . . . . . . . . . . . . . . . . . . 244
Trailer Towing . . . . . . . . . . . . . . . . . . . . . . . . . 247
Towing Equipment . . . . . . . . . . . . . . . . . . . . . 251
Trailer Sway Control (TSC) . . . . . . . . . . . . . 254
Conversions and Add-Ons
Add-On Electrical Equipment . . . . . . . . . . . 255
Driving Information
Driving for Better Fuel Economy
Driving habits can affect fuel mileage. Here
are some driving tips to get the best fuel
economy possible.
.Set the climate controls to the desired
temperature after the engine is started,
or turn them off when not required.
.On AWD vehicles, see Driver Mode Control
0 214.
.Avoid fast starts and accelerate smoothly.
.Brake gradually and avoid abrupt stops.
.Avoid idling the engine for long periods
of time.
.When road and weather conditions are
appropriate, use cruise control.
.Always follow posted speed limits or
drive more slowly when conditions
require.
.Keep vehicle tires properly inflated.
.Combine several trips into a single trip.
.Replace the vehicle's tires with the same
TPC Spec number molded into the tire's
sidewall near the size.
.Follow recommended scheduled
maintenance.
Distracted Driving
Distraction comes in many forms and can
take your focus from the task of driving.
Exercise good judgment and do not let other
activities divert your attention away from
the road. Many local governments have
enacted laws regarding driver distraction.
Become familiar with the local laws in
your area.
To avoid distracted driving, keep your eyes
on the road, keep your hands on the
steering wheel, and focus your attention on
driving.
.Do not use a phone in demanding driving
situations. Use a hands-free method to
place or receive necessary phone calls.
.Watch the road. Do not read, take notes,
or look up information on phones or
other electronic devices.
.Designate a front seat passenger to
handle potential distractions.
.Become familiar with vehicle features
before driving, such as programming
favorite radio stations and adjusting
climate control and seat settings. Program
all trip information into any navigation
device prior to driving.

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Driving and Operating 187
.Wait until the vehicle is parked to
retrieve items that have fallen to the
floor.
.Stop or park the vehicle to tend to
children.
.Keep pets in an appropriate carrier or
restraint.
.Avoid stressful conversations while
driving, whether with a passenger or on a
cell phone.
{Warning
Taking your eyes off the road too long or
too often could cause a crash resulting in
injury or death. Focus your attention on
driving.
Refer to the infotainment section for more
information on using that system and the
navigation system, if equipped, including
pairing and using a cell phone.
Defensive Driving
Defensive driving means “always expect the
unexpected.” The first step in driving
defensively is to wear the seat belt. See
Seat Belts 047.
.Assume that other road users
(pedestrians, bicyclists, and other drivers)
are going to be careless and make
mistakes. Anticipate what they may do
and be ready.
.Allow enough following distance between
you and the driver in front of you.
.Focus on the task of driving.
Impaired Driving
Death and injury associated with impaired
driving is a global tragedy.
{Warning
Drinking alcohol or taking drugs and then
driving is very dangerous. Your reflexes,
perceptions, attentiveness, and judgment
can be affected by even a small amount
of alcohol or drugs. You can have a
serious —or even fatal —collision if you
drive after drinking or taking drugs.
Do not drive while under the influence of
alcohol or drugs, or ride with a driver
who has been drinking or is impaired by
drugs. Find alternate transportation
home; or if you are with a group,
designate a driver who will remain sober.
Control of a Vehicle
Braking, steering, and accelerating are
important factors in helping to control a
vehicle while driving.
Braking
Braking action involves perception time and
reaction time. Deciding to push the brake
pedal is perception time. Actually doing it is
reaction time.
Average driver reaction time is about
three-quarters of a second. In that time, a
vehicle moving at 100 km/h (60 mph) travels
20 m (66 ft), which could be a lot of
distance in an emergency.
Helpful braking tips to keep in mind include:
.Keep enough distance between you and
the vehicle in front of you.
.Avoid needless heavy braking.
.Keep pace with traffic.
If the engine ever stops while the vehicle is
being driven, brake normally but do not
pump the brakes. Doing so could make the
pedal harder to push down. If the engine
stops, there will be some power brake assist
but it will be used when the brake is

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Customer Information 345
that will assist in understanding how a
vehicle’s systems performed. The EDR is
designed to record data related to vehicle
dynamics and safety systems for a short
period of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record
such data as:
.How various systems in your vehicle were
operating;
.Whether or not the driver and passenger
safety belts were buckled/fastened;
.How far (if at all) the driver was
depressing the accelerator and/or brake
pedal; and,
.How fast the vehicle was traveling.
These data can help provide a better
understanding of the circumstances in which
crashes and injuries occur.
Note
EDR data are recorded by your vehicle only
if a non-trivial crash situation occurs; no
data are recorded by the EDR under normal
driving conditions and no personal data
(e.g., name, gender, age, and crash location)
are recorded. However, other parties, such
as law enforcement, could combine the EDR data with the type of personally identifying
data routinely acquired during a crash
investigation.
To read data recorded by an EDR, special
equipment is required, and access to the
vehicle or the EDR is needed. In addition to
the vehicle manufacturer, other parties, such
as law enforcement, that have the special
equipment, can read the information if they
have access to the vehicle or the EDR.
GM will not access these data or share it
with others except: with the consent of the
vehicle owner or, if the vehicle is leased,
with the consent of the lessee; in response
to an official request by police or similar
government office; as part of GM's defense
of litigation through the discovery process;
or, as permitted by law. Data that GM
collects or receives may also be used for GM
research needs or may be made available to
others for research purposes, where a need
is shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar
If the vehicle is equipped with OnStar and
has an active service plan, additional data
may be collected and transmitted through
the OnStar system. This includes informationabout the vehicle’s operation; collisions
involving the vehicle; the use of the vehicle
and its features, including infotainment; and
the location and approximate GPS speed of
the vehicle. Refer to the OnStar Terms and
Conditions and Privacy Statement on the
OnStar website.
See
OnStar Additional Information 0348.
Infotainment System
If the vehicle is equipped with a navigation
system as part of the infotainment system,
use of the system may result in the storage
of destinations, addresses, telephone
numbers, and other trip information. See
the infotainment section for information on
stored data and for deletion instructions.

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346 OnStar
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . . . . . 346
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347
OnStar Additional Information
OnStar Additional Information . . . . . . . . 348
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that can
connect to an OnStar Advisor for Emergency,
Security, Navigation, Connections, and
Diagnostics Services. OnStar services may
require a paid service plan and data plan.
OnStar requires the vehicle battery and
electrical system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to existing
emergency service providers. OnStar may
collect information about you and your
vehicle, including location information. See
OnStar User Terms, Privacy Statement, and
Software Terms for more details including
system limitations at www.onstar.com (U.S.)
or www.onstar.ca (Canada). The OnStar system status light is next to
the OnStar buttons. If the status light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. PressQtwice to
speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an Advisor.
Functionality of the Voice Command button
may vary by vehicle and region.
Press
=to:
.Open the OnStar app on the infotainment
display. If equipped, the infotainment
system has OnStar controls in the
embedded OnStar app on the Home Page.
Most OnStar functions that can be
performed with the buttons can be done
using the app. To open the app, touch the
OnStar icon on the Home Page. App
updates require a corresponding service
plan. Features vary by region and model.
Features are subject to change. For more
information, see my.buick.com/learn or
press
Q.

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OnStar 347
Or
.Give OnStar Turn-by-Turn Navigation voice
commands.
.Obtain and customize the Wi-Fi hotspot
name or SSID and password, if equipped.
Press
Qto connect to an Advisor to:
.Verify account information or update
contact information.
.Get driving directions.
.Receive a Diagnostic check of the vehicle's
key operating systems.
.Receive Roadside Assistance.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection to an
OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to an
AMBER Alert.
.Get assistance in severe weather or other
crisis situations and find evacuation
routes.
OnStar Services
Emergency
Emergency Services require an active safety
and security plan. With Automatic Crash
Response, built-in sensors can automatically
alert a specially trained OnStar Advisor who
is immediately connected in to the vehicle
to help.
Press
>for a priority connection to an
OnStar Advisor who can contact emergency
service providers, direct them to your exact
location, and relay important information.
With OnStar Crisis Assist, specially trained
Advisors are available 24 hours a day, 7 days
a week, to provide a central point of
contact, assistance, and information during a
crisis.
With Roadside Assistance, Advisors can
locate a nearby service provider to help with
a flat tire, a battery jump, or an empty
gas tank.
Security
If equipped, OnStar provides these services:
.With Stolen Vehicle Assistance, OnStar
Advisors can use GPS to pinpoint the
vehicle and help authorities quickly
recover it.
.With Remote Ignition Block, if equipped,
OnStar can block the vehicle from being
restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with law
enforcement to gradually slow the
vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked and the
vehicle alarm sounds, a notification by text,
e-mail, or phone call will be sent. If the
vehicle is stolen, an OnStar Advisor can work
with authorities to recover the vehicle.

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OnStar 349
TTY Users
OnStar has the ability to communicate to
deaf, hard-of-hearing, or speech-impaired
customers while in the vehicle. The available
TTY system can provide in-vehicle access to
all OnStar services, except Virtual Advisor
and OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned on or
off by touching Settings, then Apps, and
then Phone. When TTY mode is on, phone
calls can be made or received with OnStar
using the infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some OnStar
services. The PIN will need to be changed
the first time when speaking with an
Advisor. To change the OnStar PIN, contact
an OnStar Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted as part
of the vehicle warranty.
Languages
The vehicle can be programmed to respond
in multiple languages. Press
Qand ask for
an Advisor. Advisors are available in English,
Spanish, and French. Available languages
may vary by country.
Potential Issues
OnStar cannot perform Remote Door Unlock
or Stolen Vehicle Assistance after the vehicle
has been off continuously for an extended
period of time without an ignition cycle. To
find out the duration of time that applies
for the vehicle, contact an OnStar Advisor by
pressing
Qor calling 1-888-4ONSTAR. If the
vehicle has not been started for an extended
period of time, OnStar can contact Roadside
Assistance or a locksmith to help gain access
to the vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in a
large city with tall buildings; in parking
garages; around airports; in tunnels and
underpasses; or in an area with very
dense trees. If GPS signals are not
available, the OnStar system should still operate to call OnStar. However, OnStar
could have difficulty identifying the exact
location.
.In emergency situations, OnStar can use
the last stored GPS location to send to
emergency responders.
A temporary loss of GPS can cause loss of
the ability to send a Turn-by-Turn
Navigation route. The Advisor may give a
verbal route or may ask for a call back after
the vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for OnStar to
send remote signals to the vehicle. Do not
place items over or near the antenna to
prevent blocking cellular and GPS signal
reception.
Unable to Connect to OnStar Message
If there is limited cellular coverage or the
cellular network has reached maximum
capacity, this message may come on. Press
Qto try the call again or try again after
driving a few miles into another
cellular area.