flat tire BUICK ENCORE 2020 Owner's Guide

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Vehicle Care 241
1. Center Retainer
2. Subwoofer
3. Wrench
4. Strap
5. Tow Eye (if equipped)
6. Jack
To access the spare tire and tools:1. Open the liftgate. See Liftgate
0 19.
2. Lift the trim cover.
3. Remove the subwoofer assembly on top of the spare
tire by turning the center
retainer counterclockwise. 4. Remove the spare tire, jack,
and tools and place them near
the tire being changed.
Removing the Flat Tire and
Installing the Spare Tire
1. Do a safety check beforeproceeding. See If a Tire Goes
Flat 0239.
2. Turn the wheel wrench
counterclockwise to loosen the
wheel nuts. Do not remove
them yet.
3. Place the jack at the positionmarked with a half circle.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
242 Vehicle Care
4. Place the hex tube end of thewrench over the hex head of
the jack to attach it.
5. Turn the wheel wrench clockwise until the lift head is
firmly contacting the proper
lifting point nearest the flat tire.
{Warning
Getting under a vehicle when it is
lifted on a jack is dangerous.
If the vehicle slips off the jack,
you could be badly injured or
killed. Never get under a vehicle
when it is supported only by
a jack.
{Warning
Raising the vehicle with the jack
improperly positioned can
damage the vehicle and even
make the vehicle fall. To help
avoid personal injury and vehicle
(Continued)
Warning (Continued)
damage, be sure to fit the jack lift
head into the proper location
before raising the vehicle.
{Warning
Lifting a vehicle and getting under
it to do maintenance or repairs is
dangerous without the
appropriate safety equipment and
training. If a jack is provided with
the vehicle, it is designed only for
changing a flat tire. If it is used for
anything else, you or others could
be badly injured or killed if the
vehicle slips off the jack. If a jack
is provided with the vehicle, only
use it for changing a flat tire.
6. Turn the wheel wrench clockwise to raise the vehicle
far enough off the ground so
there is enough room for the
spare tire to fit underneath the
wheel well. 7. Turn the wheel nuts
counterclockwise to
remove them.
8. Remove the flat tire.
{Warning
Rust or dirt on a wheel, or on
the parts to which it is
fastened, can make wheel
nuts become loose after time.
The wheel could come off and
cause a crash. When
changing a wheel, remove any
rust or dirt from places where
the wheel attaches to the
vehicle. In an emergency, a
cloth or a paper towel can be
used; however, use a scraper
or wire brush later to remove
all rust or dirt.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
244 Vehicle Care
13. Tighten the wheel nuts firmlywith the wheel wrench in a
crisscross sequence, as
shown.
Caution
Wheel covers will not fit on the
vehicle's compact spare. If you try
to put a wheel cover on the
compact spare, the cover or the
spare could be damaged.
Storing a Flat or Spare Tire
and Tools
{Warning
Storing a jack, a tire, or other
equipment in the passenger
compartment of the vehicle could
cause injury. In a sudden stop or
collision, loose equipment could
strike someone. Store all these in
the proper place. Storing the Flat Tire and Tools
1. Return the jack and tools to their original storage location.
2. Replace the trim cover.
3. Place the flat tire, lying flat, in the rear storage compartment.
4. Attach one end of the strap to a cargo tie-down in the rear of
the vehicle.
5. Route the strap through thewheel, as shown.
6. Attach the other end of the strap to the other cargo
tie-down in the rear of the
vehicle.
7. Tighten the strap. Storing the Compact Spare Tire
and Tools
Reverse the instructions for
removing the spare tire and tools to
store the spare tire.
The compact spare tire is for
temporary use only. Replace the
compact spare tire with a full-size
tire as soon as you can. See
Compact Spare Tire
0244.
Compact Spare Tire
{Warning
Driving with more than one
compact spare tire at a time could
result in loss of braking and
handling. This could lead to a
crash and you or others could be
injured. Use only one compact
spare tire at a time.
If this vehicle has a compact spare
tire, it was fully inflated when new;
however, it can lose air over time.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Vehicle Care 245
Check the inflation pressure
regularly. It should be 420 kPa
(60 psi).
Stop as soon as possible and check
that the spare tire is correctly
inflated after being installed on the
vehicle. The compact spare tire is
designed for temporary use only.
The vehicle will perform differently
with the spare tire installed and it is
recommended that the vehicle
speed be limited to 80 km/h
(50 mph). To conserve the tread of
the spare tire, have the standard tire
repaired or replaced as soon as
convenient and return the spare tire
to the storage area.
When using a compact spare tire,
the AWD (if equipped), ABS, and
Traction Control systems may
engage until the spare tire is
recognized by the vehicle,
especially on slippery roads. Adjust
driving to reduce possible
wheel slip.Caution
When the compact spare is
installed, do not take the vehicle
through an automatic car wash
with guide rails. The compact
spare can get caught on the rails
which can damage the tire, wheel,
and other parts of the vehicle.
Do not use the compact spare on
other vehicles.
Do not mix the compact spare tire or
wheel with other wheels or tires.
They will not fit. Keep the spare tire
and its wheel together.
Caution
Tire chains will not fit the compact
spare. Using them can damage
the vehicle and the chains. Do not
use tire chains on the compact
spare.
Jump Starting
Jump Starting - North
America
For more information about the
vehicle battery, see Battery - North
America 0204.
If the battery has run down, try to
use another vehicle and some
jumper cables to start your vehicle.
Be sure to use the following steps to
do it safely.
{Warning
WARNING: Battery posts,
terminals, and related
accessories contain lead and lead
compounds, chemicals known to
the State of California to cause
cancer and birth defects or other
reproductive harm. Batteries also
contain other chemicals known to
the State of California to cause
cancer. WASH HANDS AFTER
(Continued)

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
248 Vehicle Care
10. Try to start the vehicle that hadthe dead battery. If it will not
start after a few tries, it
probably needs service.
Caution
If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct order,
making sure that the cables do
not touch each other or other
metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle
and removing the jumper cables,
allow it to idle for several minutes.
Towing the Vehicle
Caution
Incorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty. Do not lash
or hook to suspension
components. Use the proper
straps around the tires to secure
the vehicle. Do not drag a locked
wheel/tire. Use tire skates or
dollies under any locked wheel/
tire while loading the vehicle. Do
not use a sling type lift to tow the
vehicle. This could damage the
vehicle.
GM recommends a flatbed tow truck
to transport a disabled vehicle. Use
ramps to help reduce approach
angles, if necessary. A towed
vehicle should have its drive wheels
off the ground. Contact Roadside
Assistance or a professional towing
service if the disabled vehicle must
be towed.
The vehicle is equipped with a
specific attachment point to be used
by the towing provider. This point
may be used to pull the vehicle from
a flat road surface onto the flatbed
tow truck.
Caution
Improper use of the tow eye can
damage the vehicle. If equipped,
use the tow eye to load a
disabled vehicle onto a flatbed
tow truck from a flat road surface,
or to move the vehicle a short (Continued)

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Service and Maintenance 263
Maintenance
Schedule
Owner Checks and Services
At Each Fuel Stop
.Check the engine oil level. See
Engine Oil 0192.
Once a Month
. Check the tire inflation
pressures. See Tire Pressure
0 227.
. Inspect the tires for wear. See
Tire Inspection 0232.
. Check the windshield washer
fluid level. See Washer Fluid
0 201.
Engine Oil Change
When the CHANGE ENGINE OIL
SOON DIC message displays, have
the engine oil and filter changed
within the next 1 000 km/600 mi.
If driven under the best conditions,
the engine oil life system may not
indicate the need for vehicle service
for up to a year. The engine oil and
filter must be changed at least once a year and the oil life system must
be reset. Your trained dealer
technician can perform this work.
If the engine oil life system is reset
accidentally, service the vehicle
within 5 000 km/3,000 mi since the
last service. Reset the oil life
system when the oil is changed.
See
Engine Oil Life System 0194.
Air Conditioning Desiccant
(Replace Every Seven Years)
The air conditioning system requires
maintenance every seven years.
This service requires replacement of
the desiccant to help the longevity
and efficient operation of the air
conditioning system. This service
can be complex. See your dealer.
Tire Rotation and Required
Services Every 12 000 km/
7,500 mi
Rotate the tires, if recommended for
the vehicle, and perform the
following services. See Tire
Rotation 0232. .
Check engine oil level and oil
life percentage. If needed,
change engine oil and filter,
and reset oil life system. See
Engine Oil 0192 and
Engine Oil Life System 0194.
. Inspect the engine air cleaner
filter. See Engine Air Cleaner/
Filter 0196.
. Check engine coolant level. See
Cooling System 0197.
. Check windshield washer fluid
level. See Washer Fluid 0201.
. Check tire inflation pressures.
See Tire Pressure 0227.
. Inspect tire wear. See Tire
Inspection 0232.
. Visually check for fluid leaks.
. Inspect brake system. See
Exterior Care 0252.
. Visually inspect steering,
suspension, and chassis
components for damage,
including cracks or tears in the
rubber boots, loose or missing

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
270 Service and Maintenance
Hoses
Hoses transport fluids and should
be regularly inspected to ensure
that there are no cracks or leaks.
With a multi-point inspection, your
dealer can inspect the hoses and
advise if replacement is needed.
Lamps
Properly working headlamps,
taillamps, and brake lamps are
important to see and be seen on
the road.
.Signs that the headlamps need
attention include dimming, failure
to light, cracking, or damage.
The brake lamps need to be
checked periodically to ensure
that they light when braking.
. With a multi-point inspection,
your dealer can check the lamps
and note any concerns. Shocks and Struts
Shocks and struts help aid in control
for a smoother ride.
.
Signs of wear may include
steering wheel vibration, bounce/
sway while braking, longer
stopping distance, or uneven
tire wear.
. As part of the multi-point
inspection, trained dealer
technicians can visually inspect
the shocks and struts for signs
of leaking, blown seals,
or damage, and can advise
when service is needed. Tires
Tires need to be properly inflated,
rotated, and balanced. Maintaining
the tires can save money and fuel,
and can reduce the risk of tire
failure.
.
Signs that the tires need to be
replaced include three or more
visible treadwear indicators; cord
or fabric showing through the
rubber; cracks or cuts in the
tread or sidewall; or a bulge or
split in the tire.
. Trained dealer technicians can
inspect and recommend the right
tires. Your dealer can also
provide tire/wheel balancing
services to ensure smooth
vehicle operation at all speeds.
Your dealer sells and services
name brand tires.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
284 Customer Information
driven. Assistance is not given
when the vehicle is stuck in
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws. .
Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. Diesel fuel
delivery may be restricted.
Propane and other fuels are not
provided through this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required. Once authorization has been
received, the Roadside
Assistance advisor will help you
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
294 OnStar
Or
.Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems. .
Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available
24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
302 Index
IndexA
About Driving the Vehicle . . . . . . . . . 2
Accessories andModifications . . . . . . . . . . . . . . . . . . 188
Accessory Power . . . . . . . . . . . . . . . 156
Add-On Electrical Equipment . . . 185
Additional Information
OnStar . . . . . . . . . . . . . . . . . . . . . . . 295
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 269
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 32
Air Cleaner/Filter, Engine . . . . . . . 196
Air Conditioning . . . . . . . . . . . 130, 132
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 136
Air Intake . . . . . . . . . . . . . . . . . . . . . . . 136
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 135
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 62
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 55
Passenger Sensing System . . . . 56
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 54
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . . 55 Airbag System (cont'd)
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 53
Where Are the Airbags? . . . . . . . . 52
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 61
Passenger Status Indicator . . . 100
Readiness Light . . . . . . . . . . . . . . . . 99
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 60
System Check . . . . . . . . . . . . . . . . . . 50
Alarm Vehicle Security . . . . . . . . . . . . . . . . 20
Alert Side Blind Zone (SBZA) . . . . . . 176
All-Season Tires . . . . . . . . . . . . . . . . 221
All-Wheel Drive . . . . . . . . . . . . 163, 204
Antilock Brake System (ABS) . . . 163 Warning Light . . . . . . . . . . . . . . . . . 105
Appearance Care
Exterior . . . . . . . . . . . . . . . . . . . . . . . 252
Interior . . . . . . . . . . . . . . . . . . . . . . . . 256
Armrest Front Seat . . . . . . . . . . . . . . . . . . . . . . 36
Rear Seat . . . . . . . . . . . . . . . . . . . . . . 42
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 283