maintenance schedule BUICK ENCORE 2021 Owner's Guide

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
284 Customer Information
For further information concerning eligibility
in the Canadian Motor Vehicle Arbitration
Plan (CAMVAP), call toll-free 1-800-207-0685,
or call the General Motors Customer Care
Centre, 1-800-263-3777 (English),
1-800-263-7854 (French), or write to:
Mediation/Arbitration Program
c/o Customer Care Centre
General Motors of Canada Company
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
The inquiry should be accompanied by the
Vehicle Identification Number (VIN).
Customer Assistance Offices
Buick encourages customers to call the
toll-free number for assistance. However, if a
customer wishes to write or e-mail Buick,
the letter should be addressed to:
United States and Puerto Rico
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136
www.Buick.com
1-800-521-7300
1-800-832-8425 (For Text Telephone devices
(TTYs))
Roadside Assistance: 1-800-252-1112
From U.S. Virgin Islands:
1-800-496-9994
Canada
General Motors of Canada Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices
(TTYs))
Roadside Assistance: 1-800-268-6800
All Overseas Locations
Please contact the local General Motors
Business Unit.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of
hearing, or speech-impaired and who use
Text Telephones (TTYs), Buick has TTY
equipment available at its Customer
Assistance Center. Any TTY user can
communicate with Buick by dialing:
1-800-832-8425. TTY users in Canada can dial
1-800-263-3830.
Online Owner Center
The Buick Owner Center (U.S.)
my.buick.com
Learn more about your vehicle features,
shop for and manage your connected
services and OnStar plans, and access
diagnostic information specific to your
vehicle.
Membership Benefits
E:Download owner’s manuals and view
vehicle-specific how-to videos.
G: View maintenance schedules, alerts, and
Vehicle Diagnostic Information. Schedule
service appointments.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
290 Customer Information
Customer Literature
Owner’s manuals are written specifically for
owners and are intended to provide basic
operational information about the vehicle.
The owner’s manual includes the
Maintenance Schedule for all models.
Customer literature publications available for
purchase include owner’s manuals, warranty
manuals, and portfolios. Portfolios include an
owner’s manual, warranty manual,
if applicable, and zip lock bag or pouch.
Current and Past Models
Service manuals and customer literature are
available for many current and past model
year GM vehicles.
To order, call 1-800-551-4123 Monday–Friday,
8:00 a.m.–6:00 p.m. eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see Helm, Inc. at:
www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency Statement
This vehicle uses license-exempt transmitters
/ receivers / systems that operate on a
radio frequency that complies with Part 15/
Part 18 of the Federal Communications
Commission (FCC) rules and with Innovation,
Science and Economic Development (ISED)
Canada's license-exempt RSS(s) / RSP-100 /
ICES-GEN.
Operation is subject to the following two
conditions:1. The device may not cause harmful interference.
2. The device must accept any interference received, including interference that may
cause undesired operation of the device.
Changes or modifications to any of these
systems by other than an authorized service
facility could void authorization to use this
equipment.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you should
immediately inform the National
Highway Traffic Safety Administration
(NHTSA) in addition to notifying General
Motors.
If NHTSA receives similar complaints, it
may open an investigation, and if it
finds that a safety defect exists in a
group of vehicles, it may order a recall
and remedy campaign. However, NHTSA
cannot become involved in individual
problems between you, your dealer,
or General Motors.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Index 307
Lights (cont'd)Antilock Brake System (ABS)
Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Brake System Warning . . . . . . . . . . . . . . . . . 82
Charging System . . . . . . . . . . . . . . . . . . . . . . . 80
Check Engine (Malfunction Indicator) . . . 81
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Door Ajar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Engine Oil Pressure . . . . . . . . . . . . . . . . . . . . . 85
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
High-Beam On . . . . . . . . . . . . . . . . . . . . . . . . . . 86
High/Low Beam Changer . . . . . . . . . . . . . . . 97
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Lane Departure Warning . . . . . . . . . . . . . . . . 83
Low Fuel Warning . . . . . . . . . . . . . . . . . . . . . . 85
Seat Belt Reminders . . . . . . . . . . . . . . . . . . . . 79
StabiliTrak OFF . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Traction Control System (TCS)/StabiliTrak . . . . . . . . . . . . . . . . . . . . . . 84
Traction Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Locks Automatic Door . . . . . . . . . . . . . . . . . . . . . . . . . 16
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . 15
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Lockout Protection . . . . . . . . . . . . . . . . . . . . . . 16
Power Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Low Fuel Warning Light . . . . . . . . . . . . . . . . . . 85
Lower Anchors and Tethers for
Children (LATCH System) . . . . . . . . . . . . . . . . 54
Lumbar Adjustment . . . . . . . . . . . . . . . . . . . . . . . 26 Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Maintenance Schedule . . . . . . . . . . . . . . . . . . . 267 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Malfunction Indicator Lamp . . . . . . . . . . . . . . . .81
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . .183
Media Avoiding Untrusted Devices . . . . . . . . 113, 144
Messages Engine Power . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Vehicle Speed . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Messaging Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Mirrors
Automatic Dimming Rearview . . . . . . . . . . 20
Convex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Mirrors (cont'd)
Folding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Manual Rearview . . . . . . . . . . . . . . . . . . . . . . . 20
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Mirrors, Interior Rearview . . . . . . . . . . . . . . . . . 20
Monitor System, Tire Pressure . . . . . . . . . . . 239
Multi-band Antenna . . . . . . . . . . . . . . . . . 113, 144
N
Navigation Connected Services . . . . . . . . . . . . . . . . . . . . 299
Net, Convenience . . . . . . . . . . . . . . . . . . . . . . . . . 70
New Vehicle Break-In . . . . . . . . . . . . . . . . . . . . . 173
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Engine Oil Life System . . . . . . . . . . . . . . . . . 210
Pressure Light . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Older Children, Restraints . . . . . . . . . . . . . . . . . 48
Online Owner Center . . . . . . . . . . . . . . . . . . . . 284
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293
OnStar Additional Information . . . . . . . . . . . 295
OnStar Emergency . . . . . . . . . . . . . . . . . . . . . . . 295