key BUICK ENCORE GX 2020 Service Manual

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
Lighting 149
Reading Lamps
There are reading lamps on the
overhead console and over the rear
seats. These lamps come on when
any door is opened.
Front Reading Lamps
The front reading lamps are in the
overhead console.
Press the lamp lenses to turn the
front reading lamps on or off.
Rear Reading Lamps
For dual sunroof, the rear reading
lamps are over the rear seats.
Press the lamp lens to turn the rear
passenger reading lamps on or off.
Lighting Features
Entry Lighting
Some exterior lamps and interior
lamps turn on briefly at night, or in
areas with limited lighting, when
K
is pressed on the Remote Keyless
Entry (RKE) transmitter. They stay
on for about 20 seconds after door
is closed. When all of the doors
have been closed or the ignition is
turned on, they gradually fade out.
This feature can be changed. See
“Vehicle Locator Lights” under
Vehicle Personalization 0135.
Exit Lighting
Some exterior lamps and interior
lights come on at night, or in areas
with limited lighting, when the driver
door is opened after the ignition is
turned off. The dome lamp comes
on after the ignition is turned off.
The exterior lamps and dome lamp
remain on for a set amount of time,
then automatically turn off.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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158 Infotainment System
Fade/Balance :Touch to adjust by
using the controls on the
infotainment display or by tapping/
dragging the crosshair.
Finding a Station
Seeking a Station
From the AM, FM, or SXM (if
equipped) display, touch
7or6on
the infotainment display to search
for the previous or next strong
station or channel.
Browsing Stations
From the AM, FM, or SXM (if
equipped) display, touch Browse to
list all available stations or
channels. Navigate up and down
through all stations by scrolling the
list. Touch the station or channel you want to listen to. Touch
Hto
save the station or channel as a
favorite.
If equipped, touch Update Station
List to update the active stations in
your area.
Direct Tune
Access Direct Tune by touching the
Tune icon on the infotainment
display to bring up the keypad.
Navigate through all frequencies
using the arrows on the right side of
the Direct Tune display. Directly
enter a station or channel using the
keypad. When a new station or
channel is entered, the information
about that station or channel
displays on the right side. This
information will update with each new valid frequency. Touch
Hto
save the station or channel as a
favorite.
The keypad will gray out entries that
do not contribute to a valid
frequency and will automatically
place a decimal point within the
frequency number.
Touch (X) to delete one number at a
time. Touch and hold (X) to delete
all numbers.
A valid AM or FM station will
automatically tune to the new
frequency but not close the Direct
Tune display. When listening to
SXM (if equipped), touch Go after
entering the channel. Touch the
Back icon on the infotainment
display or touch
zto exit out of
Direct Tune.
The tune arrows on the right side of
the Direct Tune display will tune
through the complete station or
channel list one station step at a
time per touch. A touch and hold
advances through stations or
channels quickly.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Infotainment System 179
Search
Touch Search on the infotainment
display to open the search display.
It has a search field entry box, quick
category icon shortcuts, recents
icon, favorites icon, and keyboard.
Auto Complete
Enter a partial location in the field
entry box on the search display.
Auto complete will attempt to
complete the destination based on
what is being entered. Touch the
suggested item to search.
Search While in Motion with No
Front Seat Passenger Present
The search display will not allow
changes or text input with the
keyboard when the vehicle is in
motion. As a result, a display
showing three rows of the most
commonly used categories appears.
Touching the search box will
activate speech recognition.Search While in Motion with Front
Seat Passenger Present
If the system detects that the front
seat passenger is present with both
driver and passenger seat belts
buckled, touching the search icon
will display an alert message that
allows the passenger to search for a
destination as if the vehicle were
stopped.
Connected Navigation
Connected Navigation is a
subscription service that enables
certain capabilities within the
navigation system, such as Traffic,
Smart Search/Routing, and
Predictive Navigation capabilities.
The system will show an alert when
the subscription is expiring and will
ask to renew the plan.
OnStar System
With a connected plan, an OnStar
Advisor can download a destination
to the vehicle or into the built-in
navigation system.
Touch OnStar Services on the
Home Page to access the OnStar
menu. Touch Turn-by-Turn
Directions icon while on the
Services tab of the OnStar menu.
Turn-by-Turn Navigation
After touching the Turn-by-Turn
Directions icon, select destinations
from Recents or Favorites. Recents
or Favorites will be empty if this is

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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184 Infotainment System
task. If a selection is made using a
manual control, the voice
recognition dialog will progress in
the same way as if the selection
were made using a voice command.
Once the system completes the
task, or the session is terminated,
the voice recognition dialog stops.
An example of this type of manual
intervention is touching an entry of a
displayed number list instead of
speaking the number associated
with the entry desired.
Canceling Voice Recognition
.Touch or say “Cancel”or“Exit”
to terminate the voice
recognition session and show
the display where voice
recognition was initiated.
. Press
ion the steering wheel
controls to terminate the voice
recognition session and show
the display where voice
recognition was initiated. Natural Language Commands
Most languages do not support
natural language commands in
sentence form. For those
languages, use direct commands
like the examples shown on the
display.
Helpful Hints for Speaking
Commands
Voice recognition can understand
commands that are naturally stated
in sentence form or direct
commands that state the application
and the task.
For best results:
.
Listen for the prompt before
saying a command or reply.
. Speak the command naturally,
not too fast, not too slow.
. Use direct commands without a
lot of extra words. For example,
“Call at work,” “Play”
followed by the artist or song
name, or “Tune”followed by the
radio station number. .
Navigation destinations can be
made in a single command
using keywords. A few examples
are: “I want directions to an
address,” “I need to find a place
of interest or (POI),” or“Find
contact.”
The system responds by
requesting more details. For
other POIs, say the name of a
category like “Restaurants,”
“Shopping Malls,” or“Hospitals.”
. Navigating to a destination
outside of the current country
takes more than one command.
The first command is to tell the
system where the navigation will
take place, such as an Address,
Intersection, POI, or Contact.
If Address or Intersection is
selected, the second command
is to say, “Change Country.”
Once the system responds, say
the country before saying the
rest of the address and/or
intersection.
If POI is asked for, say “Change
Location,” then“Change
Country.”

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188 Infotainment System
“Address”:Begin a dialog to enter
a specific destination address,
which includes the entire address
consisting of the house number,
street name, city, state/province,
and country. Do not include the
ZIP code.
“Place of Interest” :Begin a dialog
to enter a destination Place of
Interest category or major
brand name.
The name must be precisely
spoken. Nicknames or short names
for the businesses will not likely be
found. Lesser known businesses
might have to be located by
category, such as fast food, hotels,
or banks.
“Navigate to Contact” :Begin a
dialog to enter a specific destination
contact name.
“Cancel Route” :End route
guidance.
“Take Me Home” :Create a route
to a stored home location.Voice Recognition for the
Phone
“Call ” :Initiate a
call to a stored contact. The
command may include location if
the contact has location numbers
stored.
“Call At Home,” “At
Work,” “On Mobile,” or“On
Other” :Initiate a call to a stored
contact and location at home, at
work, on mobile device, or on
another phone.
“Call ” :
Initiate a call to a cell phone number
of seven digits, 10 digits, or three
digit emergency numbers.
“Pair Phone” :Begin the Bluetooth
pairing process. Follow the
instructions on the infotainment
display.
“Redial” :Initiate a call to the last
dialed number.
“Switch Phone” :Select a different
connected cell phone for outgoing
calls. “Voice Keypad”
:Begin a dialog to
enter special numbers like
international numbers. The numbers
can be entered in groups of digits
with each group of digits being
repeated back by the system. If the
group of digits is not correct, the
command “Delete”will remove the
last group of digits and allow them
to be re-entered. Once the entire
number has been entered, the
command “Call”will start dialing the
number.
Phone Assistant Voice
Recognition
Press and holdgon the steering
wheel controls to pass through and
launch Google phone assistant
or Siri.
For the low radio, whether
connected by Bluetooth or phone
projection, the only available voice
recognition is either Siri (iPhone) or
the Google Assistant (Android).

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Infotainment System 193
2. Touch Contacts.
3. The Contacts list can besearched by using the first
character. Touch A-Z on the
infotainment display to scroll
through the list of names.
Touch the name to call.
4. Touch the desired contact number to call.
To make a call using the
Recents menu: 1. Touch Phone on the Home Page.
2. Touch Recents.
3. Touch the name or number to call.
Making a Call Using the
Keypad
To make a call by dialing the
numbers:
1. Touch the Phone icon on the Home Page.
2. Touch Keypad and enter a phone number. 3. Touch
#on the infotainment
display to start dialing the
number.
Searching Contacts Using the
Keypad
To search for contacts using the
keypad:
1. Touch the Phone icon on the Home Page.
2. Touch Keypad and enter partial phone numbers or contact
names using the digits on the
keypad to search.
Results will show on the right
side of the display. Touch one
to place a call.
Accepting or Declining a Call
When an incoming call is received,
the infotainment system mutes and
a ring tone is heard in the vehicle.
Accepting a Call
There are two ways to accept a call:
.Press
gon the steering wheel
controls. .
Touch Answer on the
infotainment display.
Declining a Call
There are two ways to decline
a call:
. Press
ion the steering wheel
controls.
. Touch Ignore on the infotainment
display.
Call Waiting
Call waiting must be supported on
the Bluetooth cell phone and
enabled by the wireless service
carrier to work.
Accepting a Call
Press
gto answer, then touch
Switch on the infotainment display.
Declining a Call
Press
ito decline, then touch
Ignore on the infotainment display

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194 Infotainment System
Switching Between Calls (Call
Waiting Calls Only)
To switch between calls, touch
Phone on the Home Page to display
Call View. While in Call View, touch
the call information of the call on
hold to change calls.
Three-Way Calling
Three-way calling must be
supported on the Bluetooth cell
phone and enabled by the wireless
service carrier to work.
To start a three-way call while in a
current call:1. In the Call View, touch Add Call to add another call.
2. Initiate the second call by selecting from Recents,
Contacts, or Keypad.
3. When the second call is active, touch the merge icon to
conference the three-way call
together.
Ending a Call
.Pression the steering wheel
controls.
. Touch
#on the infotainment
display, next to a call, to end
only that call.
Dual Tone Multi-Frequency
(DTMF) Tones
The in-vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu-driven
phone system. Use the Keypad to
enter the number.
Apple CarPlay and
Android Auto
If equipped, Android Auto and/or
Apple CarPlay capability may be
available through a compatible
smartphone. If available, the
Android Auto and Apple CarPlay
icons will change from gray to color
on the Home Page of the
infotainment display. To use Android Auto and/or Apple
CarPlay:
1. Download the Android Auto app to your smartphone from
the Google Play store. There is
no app required for Apple
CarPlay.
2. Connect your Android phone or Apple iPhone by using the
factory-provided phone USB
cable and plugging into a USB
data port. For best
performance, it is highly
recommended to use the
device’s factory-provided USB
cable. Aftermarket or
third-party cables may
not work.
3. When the phone is first connected to activate Apple
CarPlay or Android Auto, the
message “Device Projection
Privacy Consent” will appear.
. Touch Continue to launch
Apple CarPlay or
Android Auto.

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Infotainment System 201
Climate
If equipped, touch and the following
may display:
.Auto Fan Speed: This setting
specifies the amount of airflow
when the climate control fan
setting is Auto Fan.
Touch Low, Medium, or High.
. Auto Defog: This setting
automatically turns the front
defogger on when the vehicle
engine is started.
Touch the controls on the
infotainment display to disable or
enable.
. Auto Rear Defog: This setting
automatically turns the rear
window defogger on when the
vehicle engine is started.
Touch the controls on the
infotainment display to disable or
enable.
. Ionizer : This setting specifies
the air quality improvement
when the ionizer control setting
is on. Touch Off or On.
Navigation
Touch and the following may
display:
. Set Up My Places
. Map Preferences
. Route Preferences
. Navigation Voice Control
. Traffic Preferences
. Alert Preferences
. Manage History
. About
See Using the Navigation System
0 168.
Phone
Touch and the following may
display:
. My Number: Displays the cell
phone number of the Bluetooth
connected device.
. Active Call View: Shows active
call display when answering
a call. Touch the controls on the
infotainment display to disable or
enable.
. Privacy : Only show call alerts in
cluster.
. Sort Contacts: Touch to sort by
first or last name.
. Re-sync phone Contacts:
This allows the device contacts
to re-sync if you are having
difficulty accessing all of the
contacts on your cell phone.
OnStar Phone TTY Mode: This
enables OnStar cell phone
TTY mode.
Touch Disable or Enable.
Vehicle
This menu allows adjustment of
different vehicle features. See
Vehicle Personalization 0135.
Teen Driver
If equipped, this allows multiple
keys to be registered for beginner
drivers to encourage safe driving
habits. When the vehicle is started

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202 Infotainment System
with a Teen Driver key, it will
automatically activate certain safety
systems, allow setting of some
features, and limit the use of others.
The Report Card will record vehicle
data about driving behavior that can
be viewed later. When the vehicle is
started with a registered key, the
Driver Information Center (DIC)
displays a message that Teen Driver
is active.
To access:1. Touch Settings on the Home Page, then touch Vehicle, and
then Teen Driver.
2. Create a Personal Identification Number (PIN) by choosing a
four-digit PIN. Re-enter the PIN
to confirm. To change the PIN,
touch Change PIN.
The PIN is required to:
. Register or unregister keys.
. Change Teen Driver settings.
. Change or clear the Teen
Driver PIN.
. Access or delete Report
Card data. Register keys to activate Teen
Driver and assign restrictions to
the key:
Any vehicle key can be registered,
up to a maximum of eight keys.
Label the key to tell it apart from the
other keys.
For a pushbutton start system:
1. Start the engine.
2. For automatic transmissions, the vehicle must be in P (Park).
For manual transmissions, the
vehicle must be stopped with
the parking brake set.
3. From the Settings menu, touch Vehicle and then Teen Driver.
4. Enter the PIN.
5. Place the Remote Keyless Entry (RKE) transmitter key
you wish to register in the
transmitter pocket. The key
does not need to be the one
that started the vehicle. See
Remote Keyless Entry (RKE)
System Operation 08for
transmitter pocket location. 6. From the Teen Driver menu,
touch Setup Keys.
.If the transmitter key has
not previously been
registered, the option to
add the key displays. Touch
Setup and a confirmation
message displays. Teen
Driver restrictions will be
applied whenever this key
is used to operate the
vehicle.
. If the transmitter key has
already been registered, the
option to remove the key
displays. If Remove is
touched, the transmitter key
is no longer registered.
A confirmation message
displays, and Teen Driver
restrictions will not be
applied if this transmitter
key is used to operate the
vehicle.
In vehicles with a pushbutton start
system, if a Teen Driver and a
non-Teen Driver key are both
present at start up, the vehicle will

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Infotainment System 203
recognize the non-Teen Driver key
to start the vehicle. The Teen Driver
settings will not be active.
For a keyed ignition system:1. Start the engine.
2. For automatic transmissions, the vehicle must be in P (Park).
For manual transmissions, the
vehicle must be stopped with
the parking brake set.
3. From the Settings menu, touch Vehicle and then Teen Driver.
4. Enter the PIN.
5. Touch Setup Keys. The system displays instructions for
registering or unregistering a
key. A confirmation message
displays.
Manage Settings
Audio Volume Limit : Allows the
audio volume limit to be turned on
or off. Touch Set Audio Volume Limit
to choose the maximum allowable
audio volume level. Set Audio Volume Limit :
Allows a
maximum radio volume to be set.
Use the arrows to choose the
maximum allowable level for the
audio volume.
Teen Driver Speed Limiter : Limits
the maximum speed of the vehicle.
When the speed limiter is turned on
and the vehicle is started with a
Teen Driver key, the DIC displays a
message that the top speed is
limited.
On certain vehicles, when the
Speed Limiter is turned ON, the
vehicle’s maximum acceleration will
be limited. The DIC will display a
message that the acceleration is
limited.
Teen Driver Speed Warning :
Allows the speed warning to be
turned on or off. Touch Set Teen
Driver Speed Warning to set the
warning speed.
Set Teen Driver Speed Warning :
Displays a warning in the DIC when
exceeding a selectable speed.
Choose the desired speed warning
level. The speed warning does not
limit the speed of the vehicle. SiriusXM Explicit Content Filter (if
equipped) :
Allows the SiriusXM
Explicit Content Filter to be turned
ON or OFF. When ON, the teen
driver will not be able to listen to
SiriusXM stations that contain
explicit content, and the Explicit
Content Filter selection in the Audio
Settings will be unavailable for
change.
When Teen Driver is Active:
. If equipped with Buckle to Drive,
shifting out of P (Park) will be
prevented if the driver seat belt,
and in some vehicles the front
passenger seat belt, is not
buckled.
. The radio will mute when the
driver seat belt, and in some
vehicles the front passenger
seat belt, is not buckled. The
audio from any device paired to
the vehicle will also be muted.
. An object placed on the front
passenger seat, such as a
briefcase, handbag, grocery bag,
laptop, or other electronic
device, could cause the