pairing phone BUICK ENCORE GX 2021 Owner's Manual

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
128 Infotainment System
Infotainment System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Steering Wheel Controls . . . . . . . . . . . . . . . 130
Using the System . . . . . . . . . . . . . . . . . . . . . . 131
Software Updates . . . . . . . . . . . . . . . . . . . . . . 133
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 133
HD Radio Technology . . . . . . . . . . . . . . . . . . 135
Radio Data System (RDS) . . . . . . . . . . . . . . 135
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . 136
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . 136
Multi-Band Antenna . . . . . . . . . . . . . . . . . . . 136
Audio Players
Avoiding Untrusted Media Devices . . . . . 137
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Auxiliary Jack . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . 140
OnStar System
OnStar System . . . . . . . . . . . . . . . . . . . . . . . . 140
Navigation
Using the Navigation System . . . . . . . . . . 141
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Navigation Symbols . . . . . . . . . . . . . . . . . . . 145
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146OnStar System . . . . . . . . . . . . . . . . . . . . . . . . . 151
Global Positioning System (GPS) . . . . . . . 152
Vehicle Positioning . . . . . . . . . . . . . . . . . . . . . 152
Problems with Route Guidance . . . . . . . . 152
If the System Needs Service . . . . . . . . . . . 153
Map Data Updates . . . . . . . . . . . . . . . . . . . . . 153
Database Coverage Explanations . . . . . . . 153
Voice Recognition
Voice Recognition . . . . . . . . . . . . . . . . . . . . . . 153
Phone
Bluetooth (Overview) . . . . . . . . . . . . . . . . . . 159
Bluetooth (Pairing and Using a
Phone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Apple CarPlay and Android Auto . . . . . . . 163
Settings
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Trademarks and License Agreements
Trademarks and License Agreements . . . 172
Introduction
Read the following pages to become familiar
with the features.
{Warning
Taking your eyes off the road for too
long or too often while using any
infotainment feature can cause a crash.
You or others could be injured or killed.
Do not give extended attention to
infotainment tasks while driving. Limit
your glances at the vehicle displays and
focus your attention on driving. Use voice
commands whenever possible.
The infotainment system has built-in
features intended to help avoid distraction
by disabling some features when driving.
These features may gray out when they are
unavailable. Many infotainment features are
also available through the instrument cluster
and steering wheel controls.
Before driving:
.Become familiar with the operation,
center stack controls, steering wheel
controls, and infotainment display.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Infotainment System 131

g:For vehicles with Bluetooth or OnStar,
press to interact with those systems.
c: Press to silence the vehicle speakers
only. Press again to turn the sound on. For
vehicles with Bluetooth or OnStar systems,
press to reject an incoming call, or to end a
current call.
e+ : Press + to increase the volume.
e−:Press −to decrease the volume.
- FAV or FAV + : When on a radio source,
press to select the previous or next favorite.
When on a media source, press to select the
previous or next track.
_SRC^: Press to select a source or toggle
to change favorite stations.
Using the System
Infotainment Display Icons
Infotainment display icons show when
available. When a function is unavailable,
the icon may gray out. When a function is
selected, the icon may highlight.
Audio
Touch the Audio icon to display the active
audio source page. Examples of available
sources are AM, FM, SXM (if equipped), USB,
AUX, and Bluetooth.
Phone
Phone icon to display the Phone main page.
See Bluetooth (Overview) 0159 or
Bluetooth (Pairing and Using a Phone) 0159.
Nav
If equipped, touch the Nav icon to display
the embedded navigation map. See Using
the Navigation System 0141.
Wi-Fi
If equipped, touch the Users icon to display
the Wi-Fi Hotspot menu.
Settings
Touch the Settings icon to display the
Settings menu. See Settings0164.
Apple CarPlay
Touch the Apple CarPlay icon to activate
Apple CarPlay if equipped, after a supported
device is connected. See Apple CarPlay and
Android Auto 0163.
Android Auto
Touch the Android Auto icon to activate
Android Auto if equipped, after a supported
device is connected. See Apple CarPlay and
Android Auto 0163.
OnStar Services
If equipped, touch the OnStar icon to display
the OnStar Services and Account pages.
Climate
If equipped, touch the Climate icon to
display the Climate main page.
Camera
If equipped, touch the Camera icon to access
the camera application.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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140 Infotainment System
If an auxiliary device has already been
connected, but a different source is currently
active, touch More and then touch AUX to
make the source active.
Shuffle and Browse are not available in the
AUX source menu.
Bluetooth Audio
Music may be played from a paired
Bluetooth device. SeeBluetooth (Overview)
0 159 or
Bluetooth (Pairing and Using a Phone) 0159
for help pairing a device.
Volume and song selection may be
controlled by using the infotainment
controls or the mobile device. If Bluetooth is
selected and no sound is present, check the
volume setting on both your mobile device
and the infotainment system.
Launch music by touching Bluetooth from
the recent sources list on the left of the
display or by touching More and then
touching the Bluetooth device.
To play music via Bluetooth:
1. Power on the device, and pair to connect the device. 2. Once paired, touch Audio from the Home
Page, then touch Bluetooth from the
recent sources list on the left of the
display.
Bluetooth Sound Menu
See “Infotainment System Sound Menu”
under AM-FM Radio 0133.
Manage Bluetooth Devices
From the Home Page: 1. Touch the Audio icon.
2. Touch More.
3. Touch Bluetooth.
4. Touch Devices to add or delete devices.
When touching Bluetooth, the system may
not be able to launch the audio player on
the connected device to start playing. When
the vehicle is not moving, use the mobile
device to begin playback.
All devices launch audio differently. When
selecting Bluetooth as a source, the system
may show as paused on the display. Press
play on the device or touch
pon the
display to begin playback. Browse functionality will be provided where
supported by the Bluetooth device. This
media content will not be part of the
MyMedia source mode.
Some smartphones support sending
Bluetooth music information to display on
the system. When the system receives this
information, it will check to see if any is
available and display it. For more
information about supported Bluetooth
features, see my.buick.com/learn.
OnStar System
4G LTE
If equipped with 4G LTE, up to seven
devices, such as smartphones, tablets, and
laptops, can be connected to high-speed
Internet through the vehicle’s built-in Wi-Fi
hotspot.
Call 1-888-4ONSTAR (1-888-466-7827) to
connect to an OnStar Advisor for assistance.
See www.onstar.com for vehicle availability,
details, and system limitations. Service and
connectivity may vary by make, model,
year, carrier, availability, and conditions. 4G
LTE service is available in select markets. 4G

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158 Infotainment System
The system will provide feedback the first
time voice recognition is initiated if it has
become apparent that any of these limits
are reached during a device initializing
process.
Voice recognition performance will degrade
to some extent based on many factors when
adding large amounts of data to recognize.
If this is the case, perhaps accessing songs
through playlists or artist name would work
better.
Voice Recognition for Navigation (If
Equipped)
“Navigation”:Begin a dialog to enter
specific destination information.
“Navigation Commands” :Begin a dialog to
enter specific destination information.
“Address” :Begin a dialog to enter a
specific destination address, which includes
the entire address consisting of the house
number, street name, city, state/province,
and country. Do not include the ZIP code.
“Place of Interest” :Begin a dialog to enter
a destination Place of Interest category or
major brand name. The name must be precisely spoken.
Nicknames or short names for the
businesses will not likely be found. Lesser
known businesses might have to be located
by category, such as fast food, hotels,
or banks.
“Navigate to Contact”
:Begin a dialog to
enter a specific destination contact name.
“Cancel Route” :End route guidance.
“Take Me Home” :Create a route to a
stored home location.
Voice Recognition for the Phone
“Call ” :Initiate a call to a
stored contact. The command may include
location if the contact has location numbers
stored.
“Call At Home,” “At Work,” “On
Mobile,” or“On Other” :Initiate a call to a
stored contact and location at home, at
work, on mobile device, or on another
phone.
“Call ” :Initiate a call
to a cell phone number of seven digits, 10
digits, or three digit emergency numbers.
“Pair Phone” :Begin the Bluetooth pairing
process. Follow the instructions on the
infotainment display. “Redial”
:Initiate a call to the last dialed
number.
“Switch Phone” :Select a different
connected cell phone for outgoing calls.
“Voice Keypad” :Begin a dialog to enter
special numbers like international numbers.
The numbers can be entered in groups of
digits with each group of digits being
repeated back by the system. If the group
of digits is not correct, the command
“Delete” will remove the last group of digits
and allow them to be re-entered. Once the
entire number has been entered, the
command “Call”will start dialing the
number.
Phone Assistant Voice Recognition
Press and holdgon the steering wheel
controls to pass through and launch Google
phone assistant or Siri.
For the low radio, whether connected by
Bluetooth or phone projection, the only
available voice recognition is either Siri
(iPhone) or the Google Assistant (Android).

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Infotainment System 159
Phone
Bluetooth (Overview)
The Bluetooth-capable system can interact
with many mobile devices, allowing:
.Placement and receipt of calls in a
hands-free mode.
.Sharing of the device’s address book or
contact list with the vehicle.
To minimize driver distraction, before
driving, and with the vehicle parked:
.Become familiar with the features of the
mobile device. Organize the phone book
and contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial or other
shortcuts.
.Review the controls and operation of the
infotainment system.
.Pair mobile device(s) to the vehicle. The
system may not work with all mobile
devices. See “Pairing”later in this section.
Vehicles with a Bluetooth system can use a
Bluetooth-capable mobile device with a
Hands-Free Profile to make and receive
phone calls. The infotainment system and
voice recognition are used to control the
system. The system can be used while the ignition is on or in ACC/ACCESSORY. The
range of the Bluetooth system can be up to
9.1 m (30 ft). Not all mobile devices support
all functions and not all mobile devices work
with the Bluetooth system. See
my.buick.com for more information about
compatible mobile devices.
Controls
Use the controls on the center stack and the
steering wheel to operate the Bluetooth
system.
Steering Wheel Controls
g:
Press to answer incoming calls and start
voice recognition on your connected
Bluetooth mobile device.
c: Press to end a call, decline a call,
or cancel an operation. Press to mute or
unmute the infotainment system when not
on a call.
Infotainment System Controls
For information about how to navigate the
menu system using the infotainment
controls, see Using the System 0131.
Audio System
When using the Bluetooth mobile device
system, sound comes through the vehicle's
front audio system speakers and overrides
the audio system. The volume level while on
a mobile device call can be adjusted by
pressing the steering wheel controls or the
volume control on the center stack. The
adjusted volume level remains in memory
for later calls. The volume cannot be
lowered beyond a certain level.
Bluetooth (Pairing and Using a
Phone)
Pairing
A Bluetooth-enabled mobile device must be
paired to the Bluetooth system and then
connected to the vehicle before it can be
used. See the mobile device manufacturer's
user guide for Bluetooth functions before
pairing the device.
Pairing Information
.If no mobile device has been connected,
the Phone main page on the infotainment
display will show the Connect Phone
option. Touch this option to connect.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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160 Infotainment System
Another way to connect is to touch the
Phones tab at the top right of the display
and then touch Add Phone.
.A Bluetooth smartphone with music
capability can be paired to the vehicle as
a smartphone and a music player at the
same time.
.Up to 10 devices can be paired to the
Bluetooth system.
.The pairing process is disabled when the
vehicle is moving.
.Pairing only needs to be completed once,
unless the pairing information on the cell
phone changes or the cell phone is
deleted from the system.
.If multiple paired cell phones are within
range of the system, the system connects
to the paired cell phone that is set to
First to Connect. If there is no cell phone
set to First to Connect, it will link to the
cell phone which was used last. To link to
a different paired cell phone, see“Linking
to a Different Phone” later in this section.
Pairing a Phone 1. Make sure Bluetooth has been enabled on the cell phone before the pairing
process is started. 2. Touch the Phone icon on the Home Page
or the phone icon on the shortcut tray
near the bottom of the display.
3. Touch Phones at the top of the infotainment display. There is also a
Connect Phones option in the middle of
the Phone display which will shortcut to
the Phone List menu.
4. Touch Add Phone.
5. Select the vehicle name shown on the infotainment display from your cell
phone’s Bluetooth Settings list.
6. Follow the instructions on the cell phone to confirm the six-digit code showing on
the infotainment display and touch Pair.
The code on the cell phone and
infotainment display will need to be
acknowledged for a successful pair.
7. Start the pairing process on the cell phone to be paired to the vehicle. See
the cell phone manufacturer's user guide
for information on this process. Once the
cell phone is paired, it will show under
Connected. 8. If the vehicle name does not appear on
your cell phone, there are a few ways to
start the pairing process over:
.Turn the cell phone off and then
back on.
.Go back to the beginning of the
Phone menus on the infotainment
display and restart the pairing
process.
.Reset the cell phone, but this step
should be done as a last effort.
9. If the cell phone prompts to accept connection or allow phone book
download, touch Always Accept and
Allow. The phone book may not be
available if not accepted.
10. Repeat Steps 1−8 to pair additional cell phones.
First to Connect Paired Phones
If multiple paired cell phones are within
range of the system, the system connects to
the paired cell phone that is set as First to
Connect. To enable a paired cell phone as
the First to Connect phone: 1. Make sure the cell phone is turned on.
2. Touch Settings, then touch System.

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164 Infotainment System
significant wear to maintain
connection quality. Aftermarket or
third-party cables may not work.
.Connecting the phone over Bluetooth.
SeeBluetooth (Overview) 0159 or
Bluetooth (Pairing and Using a Phone)
0 159.
3. Make sure wireless is turned on the phone for wireless projection to work.
4. When the phone is first connected to activate Apple CarPlay or Android Auto,
agree to the terms and conditions on
both the infotainment system and the
phone.
5. Follow the instructions on the phone.
The Android Auto and Apple CarPlay icons
on the Home Page will illuminate depending
on the smartphone. Android Auto and/or
Apple CarPlay may automatically launch
upon wireless connection. If not, touch the
Android Auto or Apple CarPlay icon on the
Home Page to launch.
Wireless Carplay and/or Wireless Android
Auto may experience occasional service
disruption due to outside Wi-Fi interference.
To disconnect the phones wireless
projection: 1. Select Settings from the Home Page. 2. Select Phones
3. Touch
4next to the phone to be
disconnected.
4. Turn off Apple CarPlay or Android Auto.
Press
{on the center stack to return to the
Home Page.
Features are subject to change. For further
information on how to set up Android Auto
and Apple CarPlay in the vehicle, see
my.buick.com.
Android Auto is provided by Google and is
subject to Google’s terms and privacy policy.
Apple CarPlay is provided by Apple and is
subject to Apple’s terms and privacy policy.
Data plan rates apply. For Android Auto
support see https://support.google.com/
androidauto. For Apple CarPlay support see
www.apple.com/ios/carplay/. Apple or
Google may change or suspend availability
at any time. Android Auto, Android, Google,
Google Play, and other marks are
trademarks of Google Inc.; Apple CarPlay is a
trademark of Apple Inc.
Press
{on the center stack to exit Android
Auto or Apple CarPlay. To enter back into
Android Auto or Apple CarPlay, press and
hold
{on the center stack. Apple CarPlay and Android Auto can be
disabled from the infotainment system. To
do this, touch Home, Settings, and then
touch the Apps tab along the top of the
display. Use the On/Off toggled to turn off
Apple CarPlay or Android Auto.
Settings
The settings menu may be organized into
three categories.
Select the desired category by touching
System, Apps, or Vehicle.
To access the menus:
1. Touch the Settings icon on the Home Page on the infotainment display.
2. Touch the desired category to display a list of available options.
3. Touch to select the desired feature setting.
4. Touch the options on the infotainment display to disable or enable a feature.
5. Touch
zto go to the top level of the
Settings menu.
System
The menu may contain the following:

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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188 Driving and Operating
To avoid distracted driving, keep your eyes
on the road, keep your hands on the
steering wheel, and focus your attention on
driving.
.Do not use a phone in demanding driving
situations. Use a hands-free method to
place or receive necessary phone calls.
.Watch the road. Do not read, take notes,
or look up information on phones or
other electronic devices.
.Designate a front seat passenger to
handle potential distractions.
.Become familiar with vehicle features
before driving, such as programming
favorite radio stations and adjusting
climate control and seat settings. Program
all trip information into any navigation
device prior to driving.
.Wait until the vehicle is parked to
retrieve items that have fallen to the
floor.
.Stop or park the vehicle to tend to
children.
.Keep pets in an appropriate carrier or
restraint.
.Avoid stressful conversations while
driving, whether with a passenger or on a
cell phone.
{Warning
Taking your eyes off the road too long or
too often could cause a crash resulting in
injury or death. Focus your attention on
driving.
Refer to the infotainment section for more
information on using that system and the
navigation system, if equipped, including
pairing and using a cell phone.
Defensive Driving
Defensive driving means “always expect the
unexpected.” The first step in driving
defensively is to wear the seat belt. See
Seat Belts 043.
.Assume that other road users
(pedestrians, bicyclists, and other drivers)
are going to be careless and make
mistakes. Anticipate what they may do
and be ready.
.Allow enough following distance between
you and the driver in front of you.
.Focus on the task of driving.
Impaired Driving
Death and injury associated with impaired
driving is a global tragedy.
{Warning
Drinking alcohol or taking drugs and then
driving is very dangerous. Your reflexes,
perceptions, attentiveness, and judgment
can be affected by even a small amount
of alcohol or drugs. You can have a
serious —or even fatal —collision if you
drive after drinking or taking drugs.
Do not drive while under the influence of
alcohol or drugs, or ride with a driver
who has been drinking or is impaired by
drugs. Find alternate transportation
home; or if you are with a group,
designate a driver who will remain sober.
Control of a Vehicle
Braking, steering, and accelerating are
important factors in helping to control a
vehicle while driving.
Braking
Braking action involves perception time and
reaction time. Deciding to push the brake
pedal is perception time. Actually doing it is
reaction time.