Sport BUICK LACROSSE 2017 User Guide

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-9803782) -
2017 - crc - 9/7/16
256 Vehicle Care
for details regarding winter tire
availability and proper tire selection.
Also, seeBuying New Tires 0269.
With winter tires, there may be
decreased dry road traction,
increased road noise, and shorter
tread life. After changing to winter
tires, be alert for changes in vehicle
handling and braking.
If using winter tires:
. Use tires of the same brand and
tread type on all four wheel
positions.
. Use only radial ply tires of the
same size, load range, and
speed rating as the original
equipment tires.
Winter tires with the same speed
rating as the original equipment tires
may not be available for H, V, W, Y,
and ZR speed rated tires. If winter
tires with a lower speed rating are
chosen, never exceed the tire's
maximum speed capability.Tire Sidewall Labeling
Useful information about a tire is
molded into its sidewall. The
examples show a typical
passenger vehicle tire and a
compact spare tire sidewall.
Passenger (P-Metric) Tire Example
(1) Tire Size:The tire size is a
combination of letters and
numbers used to define a
particular tire's width, height,
aspect ratio, construction type,
and service description. See the
“Tire Size” illustration later in this
section. (2) TPC Spec (Tire
Performance Criteria
Specification)
:Original
equipment tires designed to
GM's specific tire performance
criteria have a TPC specification
code molded onto the sidewall.
GM's TPC specifications meet or
exceed all federal safety
guidelines.
(3) DOT (Department of
Transportation)
:The
Department of Transportation
(DOT) code indicates that the
tire is in compliance with
the U.S. Department of
Transportation Motor Vehicle
Safety Standards.
DOT Tire Date of
Manufacture
:The last four
digits of the TIN indicate the tire
manufactured date. The first two
digits represent the week (01–
52) and the last two digits, the
year. For example, the third

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Vehicle Care 257
week of the year 2010 would
have a four-digit DOT date
of 0310.
(4) Tire Identification Number
(TIN)
:The letters and numbers
following the DOT (Department
of Transportation) code are the
Tire Identification Number (TIN).
The TIN shows the
manufacturer and plant code,
tire size, and date the tire was
manufactured. The TIN is
molded onto both sides of the
tire, although only one side may
have the date of manufacture.
(5) Tire Ply Material
:The type
of cord and number of plies in
the sidewall and under the tread.
(6) Uniform Tire Quality
Grading (UTQG)
:Tire
manufacturers are required to
grade tires based on three
performance factors: treadwear,
traction, and temperature
resistance. For more information
see Uniform Tire Quality
Grading 0271. (7) Maximum Cold Inflation
Load Limit
:Maximum load that
can be carried and the
maximum pressure needed to
support that load.
Compact Spare Tire Example
(1) Tire Ply Material:The type
of cord and number of plies in
the sidewall and under the tread.
(2) Temporary Use Only
:The
compact spare tire or temporary
use tire should not be driven at
speeds over 80 km/h (50 mph).
The compact spare tire is for
emergency use when a regular road tire has lost air and gone
flat. If the vehicle has a compact
spare tire, see
Compact Spare
Tire 0280 andIf a Tire Goes
Flat 0274.
(3) Tire Identification Number
(TIN)
:The letters and numbers
following the DOT (Department
of Transportation) code are the
Tire Identification Number (TIN).
The TIN shows the
manufacturer and plant code,
tire size, and date the tire was
manufactured. The TIN is
molded onto both sides of the
tire, although only one side may
have the date of manufacture.
(4) Maximum Cold Inflation
Load Limit
:Maximum load that
can be carried and the
maximum pressure needed to
support that load.
(5) Tire Inflation
:The
temporary use tire or compact
spare tire should be inflated to
420 kPa (60 psi). For more

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Vehicle Care 259
Tire Terminology and
Definitions
Air Pressure:The amount of
air inside the tire pressing
outward on each square inch of
the tire. Air pressure is
expressed in kPa (kilopascal)
or psi (pounds per square inch).
Accessory Weight
:The
combined weight of optional
accessories. Some examples of
optional accessories are
automatic transmission, power
windows, power seats, and air
conditioning.
Aspect Ratio
:The relationship
of a tire's height to its width.
Belt
:A rubber coated layer of
cords between the plies and the
tread. Cords may be made from
steel or other reinforcing
materials. Bead
:The tire bead contains
steel wires wrapped by steel
cords that hold the tire onto
the rim.
Bias Ply Tire
:A pneumatic tire
in which the plies are laid at
alternate angles less than
90 degrees to the centerline of
the tread.
Cold Tire Pressure
:The
amount of air pressure in a tire,
measured in kPa (kilopascal)
or psi (pounds per square inch)
before a tire has built up heat
from driving. See Tire Pressure
0 261.
Curb Weight
:The weight of a
motor vehicle with standard and
optional equipment including the
maximum capacity of fuel, oil,
and coolant, but without
passengers and cargo.
DOT Markings
:A code molded
into the sidewall of a tire
signifying that the tire is in
compliance with the U.S. Department of Transportation
(DOT) Motor Vehicle Safety
Standards. The DOT code
includes the Tire Identification
Number (TIN), an alphanumeric
designator which can also
identify the tire manufacturer,
production plant, brand, and
date of production.
GVWR
:Gross Vehicle Weight
Rating. See Vehicle Load Limits
0 170.
GAWR FRT
:Gross Axle Weight
Rating for the front axle. See
Vehicle Load Limits 0170.
GAWR RR
:Gross Axle Weight
Rating for the rear axle. See
Vehicle Load Limits 0170.
Intended Outboard Sidewall
:
The side of an asymmetrical tire
that must always face outward
when mounted on a vehicle.
Kilopascal (kPa)
:The metric
unit for air pressure.

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-9803782) -
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296 Service and Maintenance
Service and
Maintenance
General Information
General Information . . . . . . . . . . 296
Maintenance Schedule
Maintenance Schedule . . . . . . . 297
Special Application Services
Special ApplicationServices . . . . . . . . . . . . . . . . . . . . 302
Additional Maintenance
and Care
Additional Maintenanceand Care . . . . . . . . . . . . . . . . . . . . 302
Recommended Fluids,
Lubricants, and Parts
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 305
Maintenance Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . 306
Maintenance Records
Maintenance Records . . . . . . . . 307
General Information
Your vehicle is an important
investment. This section describes
the required maintenance for the
vehicle. Follow this schedule to help
protect against major repair
expenses resulting from neglect or
inadequate maintenance. It may
also help to maintain the value of
the vehicle if it is sold. It is the
responsibility of the owner to have
all required maintenance performed.
Your dealer has trained technicians
who can perform required
maintenance using genuine
replacement parts. They have
up-to-date tools and equipment for
fast and accurate diagnostics. Many
dealers have extended evening and
Saturday hours, courtesy
transportation, and online
scheduling to assist with service
needs.
Your dealer recognizes the
importance of providing
competitively priced maintenance
and repair services. With trained
technicians, the dealer is the place
for routine maintenance such as oil changes and tire rotations and
additional maintenance items like
tires, brakes, batteries, and wiper
blades.
Caution
Damage caused by improper
maintenance can lead to costly
repairs and may not be covered
by the vehicle warranty.
Maintenance intervals, checks,
inspections, recommended fluids,
and lubricants are important to
keep the vehicle in good working
condition.
The Tire Rotation and Required
Services are the responsibility of the
vehicle owner. It is recommended to
have your dealer perform these
services every 12 000 km/7,500 mi.
Proper vehicle maintenance helps to
keep the vehicle in good working
condition, improves fuel economy,
and reduces vehicle emissions.
Because of the way people use
vehicles, maintenance needs vary.
There may need to be more

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Service and Maintenance 303
.To avoid break-down or failure to
start the vehicle, maintain a
battery with full cranking power.
. Trained dealer technicians have
the diagnostic equipment to test
the battery and ensure that the
connections and cables are
corrosion-free.
Belts
. Belts may need replacing if they
squeak or show signs of
cracking or splitting.
. Trained dealer technicians have
access to tools and equipment
to inspect the belts and
recommend adjustment or
replacement when necessary.
Brakes
Brakes stop the vehicle and are
crucial to safe driving.
. Signs of brake wear may include
chirping, grinding, or squealing
noises, or difficulty stopping. .
Trained dealer technicians have
access to tools and equipment
to inspect the brakes and
recommend quality parts
engineered for the vehicle.
Fluids
Proper fluid levels and approved
fluids protect the vehicle’s systems
and components. See
Recommended Fluids and
Lubricants 0305 for GM approved
fluids.
. Engine oil and windshield
washer fluid levels should be
checked at every fuel fill.
. Instrument cluster lights may
come on to indicate that fluids
may be low and need to be
filled.
Hoses
Hoses transport fluids and should
be regularly inspected to ensure
that there are no cracks or leaks.
With a multi-point inspection, your
dealer can inspect the hoses and
advise if replacement is needed. Lamps
Properly working headlamps,
taillamps, and brake lamps are
important to see and be seen on
the road.
.
Signs that the headlamps need
attention include dimming, failure
to light, cracking, or damage.
The brake lamps need to be
checked periodically to ensure
that they light when braking.
. With a multi-point inspection,
your dealer can check the lamps
and note any concerns.
Shocks and Struts
Shocks and struts help aid in control
for a smoother ride.
. Signs of wear may include
steering wheel vibration, bounce/
sway while braking, longer
stopping distance, or uneven
tire wear.
. As part of the multi-point
inspection, trained dealer
technicians can visually inspect
the shocks and struts for signs

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Customer Information 311
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 311
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 313
Customer Assistance for Text Telephone (TTY) Users . . . . . 314
Online Owner Center . . . . . . . . . 314
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 315
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 315
Scheduling Service Appointments . . . . . . . . . . . . . . . 317
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 317
Collision Damage Repair . . . . . 318
Service Publications Ordering Information . . . . . . . . . . . . . . . . . . 320
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 321
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 321 Reporting Safety Defects to
the Canadian
Government . . . . . . . . . . . . . . . . . 322
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 322
Vehicle Data Recording and
Privacy
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . . . 322
Event Data Recorders . . . . . . . . 323
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 323
Infotainment System . . . . . . . . . . 324
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Buick. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be

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Customer Information 317
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for
same-day repair.
Courtesy Transportation
Program
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada),
extended powertrain, and/or
hybrid-specific warranties in both
the U.S. and Canada.
Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.
Courtesy Transportation is not a
part of the New Vehicle Limited
Warranty. A separate booklet
entitled
“Limited Warranty and
Owner Assistance Information” furnished with each new vehicle
provides detailed warranty coverage
information.
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to do so, your
dealer may offer the following
transportation options:
Shuttle Service
This includes one-way or round-trip
shuttle service within reasonable
time and distance parameters of
your dealer's area.
Public Transportation or Fuel
Reimbursement
If overnight warranty repairs are
needed, and public transportation is
used, the expense must be
supported by original receipts and
within the maximum amount allowed
by GM for shuttle service. If U.S.
customers arrange their own
transportation, limited
reimbursement for reasonable fuel
expenses may be available. Claim
amounts should reflect actual costs

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318 Customer Information
and be supported by original
receipts. See your dealer for
information.
Courtesy Rental Vehicle
For an overnight warranty repair, the
dealer may provide an available
courtesy rental vehicle or provide for
reimbursement of a rental vehicle.
Reimbursement is limited and must
be supported by original receipts as
well as a signed and completed
rental agreement and meet state/
provincial, local, and rental vehicle
provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
Additional fees such as fuel usage
charges, taxes, levies, usage fees,
excessive mileage, or rental usage
beyond the completion of the repair
are also your responsibility.
It may not be possible to provide a
like vehicle as a courtesy rental.Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Contact your dealer
for specific availability.
General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.
Collision Damage Repair
If the vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish the vehicle resale
value, and safety performance can
be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which the vehicle was
originally built. Genuine GM
Collision parts are the best choice to
ensure that the vehicle's designed
appearance, durability, and safety
are preserved. The use of Genuine
GM parts can help maintain the GM
New Vehicle Limited Warranty.
Recycled original equipment parts
may also be used for repair. These
parts are typically removed from
vehicles that were total losses in
prior crashes. In most cases, the
parts being recycled are from
undamaged sections of the vehicle.
A recycled original equipment GM
part may be an acceptable choice to
maintain the vehicle's originally
designed appearance and safety
performance; however, the history of
these parts is not known. Such parts
are not covered by the GM New
Vehicle Limited Warranty, and any
related failures are not covered by
that warranty.

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322 Customer Information
To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go tohttp://
www.safercar.gov; or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other
information about motor vehicle
safety from http://
www.safercar.gov
.
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that the vehicle has a
safety defect, notify Transport
Canada immediately, and notify
General Motors of Canada
Company. Call Transport
Canada at 1-800-333-0510 or
write to: Transport Canada
Road Safety Branch
80 rue Noel
Gatineau
,QC J8Z 0A1
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
Call 1-800-521-7300, or write:
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232–5136
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada
Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.

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Index 337
Child Restraints (cont'd)Older Children . . . . . . . . . . . . . . . . . . 78
Securing . . . . . . . . . . . . . . . . . . . . 92, 94
Systems . . . . . . . . . . . . . . . . . . . . . . . . 82
Circuit Breakers . . . . . . . . . . . . . . . . 249
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 286
Interior Care . . . . . . . . . . . . . . . . . . 291
Climate Control Systems
Dual Automatic . . . . . . . . . . . . . . . 156
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Cluster, Instrument . . . . . . . . . . . . . 108
Collision Damage Repair . . . . . . . 318
Compact Spare Tire . . . . . . . . . . . . 280
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . 97
Compass . . . . . . . . . . . . . . . . . . . . . . . 103 Messages . . . . . . . . . . . . . . . . . . . . 129
Connections OnStar
®. . . . . . . . . . . . . . . . . . . . . . 327
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 190
Control of a Vehicle . . . . . . . . . . . . . 164
Convenience Net . . . . . . . . . . . . . . . . 99
Convex Mirrors . . . . . . . . . . . . . . . . . . 42
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . . . 236 Coolant (cont'd)
Engine Temperature Gauge . . . 111
Engine Temperature
Warning Light . . . . . . . . . . . . . . . .119
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . 156
Cooling System . . . . . . . . . . . . . . . . . 236 Engine Messages . . . . . . . . . . . . 131
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 317
Cruise Control . . . . . . . . . . . . . . . . . . 192 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Messages . . . . . . . . . . . . . . . . . . . . 130
Cruise Control, Adaptive . . . . . . . . 194
Cupholders . . . . . . . . . . . . . . . . . . . . . . 97
Customer Assistance . . . . . . . . . . . 314 Offices . . . . . . . . . . . . . . . . . . . . . . . . 313
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 314
Customer Information Service PublicationsOrdering Information . . . . . . . . 320
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 311
D
Damage Repair, Collision . . . . . . . 318
Danger, Warning, and Caution . . . . 2
Data Collection
Infotainment System . . . . . . . . . . 324 Data Collection (cont'd)
OnStar . . . . . . . . . . . . . . . . . . . . . . . 323
Data Recorders, Event . . . . . . . . . 323
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 149
Defensive Driving . . . . . . . . . . . . . . . 164
Delayed Locking . . . . . . . . . . . . . . . . . 37
Diagnostics OnStar
®. . . . . . . . . . . . . . . . . . . . . . 329
Distracted Driving . . . . . . . . . . . . . . . 163
Dome Lamps . . . . . . . . . . . . . . . . . . . 152
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 122
Ajar Messages . . . . . . . . . . . . . . . 130
Delayed Locking . . . . . . . . . . . . . . . . 37
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Power Locks . . . . . . . . . . . . . . . . . . . . 36
Drive Belt Routing, Engine . . . . . . 310
Drive Systems
All-Wheel Drive . . . . . . . . . . 186, 244
Driver Assistance Systems . . . . . 202
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . 122
Driving Assistance Systems . . . . . . . . . . 206
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 220
Defensive . . . . . . . . . . . . . . . . . . . . . 164