lock CADILLAC CT5 2021 Owner's Manual
[x] Cancel search | Manufacturer: CADILLAC, Model Year: 2021, Model line: CT5, Model: CADILLAC CT5 2021Pages: 435, PDF Size: 8.9 MB
Page 393 of 435
Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-14584312) -
2021 - CRC - 11/23/20
392 SERVICE AND MAINTENANCE
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
Fluids and lubricants identified below by name or specification, including fluids or lubricants not listed here, can be
obtained from your dealer.Usage Fluid/Lubricant
Automatic Transmission DEXRON ULV Automatic Transmission Fluid. Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL Coolant. See
Cooling System 0322.
Engine Oil Engine oil meeting the dexos1 specification of the proper SAE viscosity grade.
ACDelco dexos1 full synthetic is recommended. See Engine Oil0316.
Hood Latch Assembly, Secondary Latch,
Pivots, Spring Anchor, and Release Pawl Lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Hydraulic Brake System DOT 4 Hydraulic Brake Fluid.
Key Lock Cylinders, Hood and Door Hinges Multi-Purpose Lubricant, Superlube. See your dealer.
Rear Axle/Front Axle (All-Wheel Drive) See your dealer. Transfer Case (All-Wheel Drive) See your dealer. Windshield Washer Automotive windshield washer fluid that meets regional freeze protection
requirements.
Page 406 of 435
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CUSTOMER INFORMATION 405
Roadside Service
U.S.: 1-800-224-1400.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S.
Only): 1-888-889-2438.
Service is available 24 hours a day,
365 days a year.
Calling for Service
When calling Roadside Service, have
the following information ready:
.Your name, home address, and
home telephone number
.Telephone number of your location
.Location of the vehicle
.Model, year, color, and license plate
number of the vehicle
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
.Description of the problem
Coverage
Services are provided for the duration
of the vehicle’s powertrain warranty.In the U.S., anyone driving the vehicle
is covered. In Canada, a person driving
the vehicle without permission from
the owner is not covered.
Roadside Service is not a part of the
New Vehicle Limited Warranty.
General Motors North America and
Cadillac reserve the right to make any
changes or discontinue the Roadside
Service program at any time without
notification.
General Motors North America and
Cadillac reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Cadillac Owner Privileges
™
.Emergency Fuel Delivery: Delivery
of enough fuel for the vehicle to get
to the nearest service station.
.Lock-Out Service: Service to unlock
the vehicle if you are locked out.
A remote unlock may be available if
you have OnStar. For security
reasons, the driver must present
identification before this service is
given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Cadillac dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change
a flat tire with a spare tire. The
spare tire, if equipped, must be in
good condition and properly
inflated. It is your responsibility for
the repair or replacement of the tire
if it is not covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
.Trip Interruption Benefits and
Service: If your trip is interrupted
due to a warranty failure, incidental
expenses may be reimbursed during
the Powertrain warranty period.
Items considered are hotel, meals,
and rental car or a vehicle being
delivered back to the customer, up
to 500 miles.
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406 CUSTOMER INFORMATION
Cadillac Technician Roadside
Service (U.S. Only)
Cadillac's exceptional Roadside Service
is more than an auto club or towing
service. It provides every Cadillac
owner in the United States with the
advantage of contacting a Cadillac
advisor and, where available, a
Cadillac trained dealer technician who
can provide on-site service.
A dealer technician will travel to your
location within a 30-mile radius of a
participating Cadillac dealership.
If beyond this radius, we will arrange
to have your car towed to the nearest
Cadillac dealership. Each technician
travels with a specially equipped
service vehicle complete with the
necessary Cadillac parts and tools
required to handle most roadside
repairs.
Services Not Included in
Roadside Service
.Impound towing caused by violation
of any laws
.Legal fines
.Mounting, dismounting, or changing
of snow tires, chains, or other
traction devices
Service is not provided if a vehicle is
in an area that is not accessible to the
service vehicle or is not a regularly
traveled or maintained public road,
which includes ice and winter roads.
Off-road use is not covered.
Services Specific to
Canadian-Purchased Vehicles
.Fuel delivery: Reimbursement is up
to 7 liters. Diesel fuel delivery may
be restricted. Propane and other
fuels are not provided through this
service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Interruption Benefits and
Service: Pre-authorization, original
detailed receipts, and a copy of the
repair orders are required. Once
authorization has been received, the
Roadside Service advisor will help
you make arrangements and explain
how to receive payment. Items
considered are hotel, meals, and rental car or a vehicle being
delivered back to the customer, up
to 800 km.
.Alternative Service:
If assistance
cannot be provided right away, the
Roadside Service advisor may give
you permission to get local
emergency road service. You will
receive payment, up to $100, after
sending the original receipt to
Roadside Service. Mechanical
failures may be covered, however
any cost for parts and labor for
repairs not covered by the warranty
are the owner responsibility.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment and
advising the service consultant of
your transportation needs, your dealer
can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
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410 CUSTOMER INFORMATION
If another party's insurance company
is paying for the repairs, you are not
obligated to accept a repair valuation
based on that insurance company's
collision policy repair limits, as you
have no contractual limits with that
company. In such cases, you can have
control of the repair and parts choices
as long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the engine,
transmission, axle, suspension, brakes,
electrical system, steering system,
body, etc.
Customer Literature
Owner’s manuals are written
specifically for owners and are
intended to provide basic operational
information about the vehicle. The
owner’s manual includes the
Maintenance Schedule for all models.Customer literature publications
available for purchase include owner’s
manuals, warranty manuals, and
portfolios. Portfolios include an
owner’s manual, warranty manual,
if applicable, and zip lock bag or
pouch.
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see Helm,
Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency
Statement
This vehicle uses license-exempt
transmitters / receivers / systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications Commission
(FCC) rules and with Innovation,
Science and Economic Development
(ISED) Canada's license-exempt RSS(s)
/ RSP-100 / ICES-GEN.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
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412 CUSTOMER INFORMATION
In other Central America and
Caribbean Countries, call
52-555-901-2369.
Vehicle Data Recording
and Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven or used. For example,
the vehicle uses computer modules to
monitor and control engine and
transmission performance, to monitor
the conditions for airbag deployment
and deploy them in a crash, and,
if equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store data
to help the dealer technician service
the vehicle or to help GM improve
safety or features. Some modules may
also store data about how the vehicle
is operated, such as rate of fuel
consumption or average speed. These
modules may retain personal
preferences, such as radio presets, seat
positions, and temperature settings.
Cybersecurity
GM collects information about the use
of your vehicle including operational
and safety related information. We
collect this information to provide,
evaluate, improve, and troubleshoot
our products and services and to
develop new products and services.
The protection of vehicle electronics
systems and customer data from
unauthorized outside electronic access
or control is important to GM. GM
maintains appropriate security
standards, practices, guidelines and
controls aimed at defending the
vehicle and the vehicle service
ecosystem against unauthorized
electronic access, detecting possible
malicious activity in related networks,
and responding to suspected
cybersecurity incidents in a timely,
coordinated and effective manner.
Security incidents could impact your
safety or compromise your private
data. To minimize security risks,
please do not connect your vehicle
electronic systems to unauthorized
devices or connect your vehicle to any
unknown or untrusted networks (such
as Bluetooth, WIFI or similartechnology). In the event you suspect
any security incident impacting your
data or the safe operation of your
vehicle, please stop operating your
vehicle and contact your dealer.
Event Data Recorders
This vehicle is equipped with an event
data recorder (EDR). The main
purpose of an EDR is to record, in
certain crash or near crash-like
situations, such as an air bag
deployment or hitting a road obstacle,
data that will assist in understanding
how a vehicle’s systems performed.
The EDR is designed to record data
related to vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The EDR
in this vehicle is designed to record
such data as:
.How various systems in your
vehicle were operating;
.Whether or not the driver and
passenger safety belts were buckled/
fastened;
.How far (if at all) the driver was
depressing the accelerator and/or
brake pedal; and,
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ONSTAR 415
.Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an Advisor to:
.Verify account information or
update contact information.
.Get driving directions.
.Receive a Diagnostic check of the
vehicle's key operating systems.
.Receive Roadside Service.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to
an AMBER Alert.
.Get assistance in severe weather or
other crisis situations and find
evacuation routes.
OnStar Services
Emergency
Emergency Services require an active
safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a specially trained OnStar Advisor who
is immediately connected in to the
vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and relay
important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Service, Advisors can
locate a nearby service provider to
help with a flat tire, a battery jump,
or an empty gas tank.
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
.With Remote Ignition Block,
if equipped, OnStar can block the
engine from being restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with
law enforcement to gradually slow
the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. PressQ
to set up an account.
.After change in ownership and at
90 days.
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ONSTAR 417
the vehicle. The available
dealer-installed TTY system can
provide in-vehicle access to all OnStar
services, except Virtual Advisor and
OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned
on or off by touching Settings, then
Apps, and then Phone. When TTY
mode is on, phone calls can be made
or received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need to
be changed the first time when
speaking with an Advisor. To change
the OnStar PIN, contact an OnStar
Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted
as part of the vehicle warranty.
Languages
The vehicle can be programmed to
respond in multiple languages. Press
Qand ask for an Advisor. Advisors
are available in English, Spanish, and
French. Available languages may vary
by country.
Potential Issues
OnStar cannot perform Remote Door
Unlock or Stolen Vehicle Assistance
after the vehicle has been off
continuously for 10 days without an
ignition cycle. If the vehicle has not
been started for 10 days, OnStar can
contact Roadside Service or a
locksmith to help gain access to the
vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in
a large city with tall buildings; in
parking garages; around airports; in
tunnels and underpasses; or in an
area with very dense trees. If GPS
signals are not available, the OnStar
system should still operate to call
OnStar. However, OnStar could have
difficulty identifying the exact
location.
.In emergency situations, OnStar can
use the last stored GPS location to
send to emergency responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to the
vehicle. Do not place items over or
near the antenna to prevent blocking
cellular and GPS signal reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage or
the cellular network has reached
maximum capacity, this message may
come on. Press
Qto try the call again
or try again after driving a few miles
into another cellular area.
Page 422 of 435
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CONNECTED SERVICES 421
MyCadillac Mobile App (If Available)
Download the myCadillac mobile app
to compatible Apple and Android
smartphones. Cadillac users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
.Lock/unlock doors, if equipped with
automatic locks.
.Activate the horn and lamps.
.Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
.Send destinations to the vehicle.
.Locate the vehicle on a map (U.S.
market only).
.Turn the vehicle's Wi-Fi hotspot on/
off, manage settings, and monitor
data consumption, if equipped.
.Locate a dealer and schedule
service.
.Request Roadside Service.
.Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
.Connect with Cadillac on social
media.
Features are subject to change. For
myCadillac mobile app information
and compatibility, see my.cadillac.com.
An active OnStar or connected service
plan may be required. A compatible
device, factory-installed remote start,
and power locks are required. Data
rates apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to unlock
the doors or sound the horn and flash
the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on your
route, help locate hotels, or book a
room. These services vary by market.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by model. See www.onstar.com for details
and system limitations. Features are
subject to change. For updates on
feature capabilities, see
my.cadillac.com. Message and data
rates may apply.
Page 423 of 435
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422 INDEX
IndexA
Accessories and Modifications . . . . . 310
Accessory Power . . . . . . . . . . . . . . . . . . . . 229
Active Fuel Management . . . . . . . . . . . 230
Adaptive Cruise Control . . . . . . . . . . . . 251
Add-On Electrical Equipment . . . . . . 307
Additional InformationOnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 415
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 389
Adjustments Lumbar, Front Seats . . . . . . . . . . . . . . . 38
Thigh Support . . . . . . . . . . . . . . . . . . . . . 38
Agreements
Trademarks and License . . . . . . . . . 192
Air Cleaner/Filter, Engine . . . . . . . . . . 320
Air Conditioning . . . . . . . . . . . . . . . . . . . . 202
Air Filter Life System . . . . . . . . . . . . . . . . . . . . . . . . 319
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . . . . . 206
Air Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
How Does an Airbag Restrain? . . . . 58
Passenger Sensing System . . . . . . . . 60
What Makes an AirbagInflate? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Airbag System (cont'd)
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . . . . 59
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Where Are the Airbags? . . . . . . . . . . . 56
Airbags
Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Passenger Status Indicator . . . . . . . 102
Readiness Light . . . . . . . . . . . . . . . . . . . 102
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
System Check . . . . . . . . . . . . . . . . . . . . . . 54
Alarm Vehicle Security . . . . . . . . . . . . . . . . . . . . 23
Alert Lane Change . . . . . . . . . . . . . . . . . . . . . . 291
Rear Pedestrian . . . . . . . . . . . . . . . . . . . 284
Side Blind Zone (SBZA) . . . . . . . . . . 291
All-Season Tires . . . . . . . . . . . . . . . . . . . . . 342
All-Wheel Drive . . . . . . . . . . . . . . . .237, 331
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . 147
Antenna
Multi-band . . . . . . . . . . . . . . . . . . . . . . . . 151
Antilock Brake System (ABS) . . . . . . 237
Warning Light . . . . . . . . . . . . . . . . . . . . 106
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INDEX 423
Appearance CareExterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . 372
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377
Apple CarPlay and Android Auto . . . . . . . . . . . . . . . . . . . . . . 180
Assistance Systems for Driving . . . . 285
Assistance Systems for Parking and Backing . . . . . . . . . . . . . . . . . . . . . . . 277
Audio Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Auto Stop
Stop/Start System . . . . . . . . . . . . . . . . 226
Automatic Dimming Mirrors . . . . . . . . . . . . . . . . . . 28
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . 17
Emergency Braking (AEB) . . . . . . . . 288
Headlamp System . . . . . . . . . . . . . . . . 134
Transmission . . . . . . . . . . . . . . . . . . . . . . 231
Transmission Fluid . . . . . . . . . . . . . . . 319
Vehicle Hold Light . . . . . . . . . . . . . . . . 107
Automatic Transmission
Manual Mode . . . . . . . . . . . . . . . . . . . . . 236
Automatic Vehicle Hold (AVH) . . . . 240
Avoiding Untrusted Media Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151B
Battery
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Load Management . . . . . . . . . . . . . . . . 138
Power Protection . . . . . . . . . . . . . . . . . . 139
Battery - North America . . . . . .330, 368
Blade Replacement, Wiper . . . . . . . . . 331
Bluetooth Overview . . . . . . . . . . . . . . . . . . . . 175, 176
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . 154
Brake Electric Boost . . . . . . . . . . . . . . . . . . . . . 237
Parking, Electric . . . . . . . . . . . . . . . . . . 238
System Warning Light . . . . . . . . . . . . 105
Brake Pad Life System . . . . . . . . . . . . . . 328
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328 Antilock . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329
Pad Life System . . . . . . . . . . . . . . . . . . . 328
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210 Automatic Emergency (AEB) . . . . . 288
Braking System
Front Pedestrian (FPB) . . . . . . . . . . . 289
Break-In, New Vehicle . . . . . . . . . . . . . . 223
Buckle To Drive . . . . . . . . . . . . . . . . . . . . . . 47 Bulb Replacement
Headlamp Aiming . . . . . . . . . . . . . . . . 333
Buying New Tires . . . . . . . . . . . . . . . . . . . 357
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
California Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . . . . . 309
California Proposition 65 Warning . . . . . . . . . . . . .309, 330, 368, Back Cover
Canadian Vehicle Owners . . . . . . . . . . . . . 1
Capacities and Specifications . . . . . . 397
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . . . . . 231
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Winter Driving . . . . . . . . . . . . . . . . . . . . 218
Cargo Tie-Downs . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Caution, Danger, and Warning . . . . . . . . 2
Center Console Storage . . . . . . . . . . . . . . 84
Chains, Tire . . . . . . . . . . . . . . . . . . . . . . . . . 361
Charging
Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Charging System Light . . . . . . . . . . . . . 103