key CADILLAC ESCALADE 2020 Workshop Manual

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
VEHICLE CARE 333
Caution
Lubrication of applicable steering/
suspension points should not be
done unless the temperature is
−12 °C (10 °F) or higher, or damage
could result.
Body Component Lubrication
Lubricate all key lock cylinders, hood
hinges, liftgate hinges, steel fuel door
hinge and power assist step hinges,
unless the components are plastic.
Applying silicone grease on
weatherstrips with a clean cloth will
make them last longer, seal better,
and not stick or squeak.
Underbody Maintenance
At least twice a year, spring and fall,
use plain water to flush any corrosive
materials from the underbody. Take
care to thoroughly clean any areas
where mud and other debris can
collect. If equipped with power assist
steps, extend them and then use a
high pressure wash to clean all joints
and gaps.Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water can
overcome the seals and contaminate
the fluid. Contaminated fluid will
decrease the life of the transfer case
and/or axles and should be replaced.
Sheet Metal Damage
If the vehicle is damaged and requires
sheet metal repair or replacement,
make sure the body repair shop
applies anti-corrosion material to
parts repaired or replaced to restore
corrosion protection.
Original manufacturer replacement
parts will provide the corrosion
protection while maintaining the
vehicle warranty.
Finish Damage
Quickly repair minor chips and
scratches with touch-up materials
available from your dealer to avoid
corrosion. Larger areas of finish
damage can be corrected in your
dealer's body and paint shop.
Chemical Paint Spotting
Airborne pollutants can fall upon and
attack painted vehicle surfaces
causing blotchy, ring-shaped
discolorations, and small, irregular
dark spots etched into the paint
surface. See
“Finish Care”previously in
this section.
Interior Care
To prevent dirt particle abrasions,
regularly clean the vehicle's interior.
Immediately remove any soils.
Newspapers or dark garments can
transfer color to the vehicle’s interior.
Use a soft bristle brush to remove
dust from knobs and crevices on the
instrument cluster. Using a mild soap
solution, immediately remove hand
lotions, sunscreen, and insect
repellent from all interior surfaces or
permanent damage may result.
Use cleaners specifically designed for
the surfaces being cleaned to prevent
permanent damage. Apply all cleaners
directly to the cleaning cloth. Do not
spray cleaners on any switches or
controls. Remove cleaners quickly.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
SERVICE AND MAINTENANCE 341
.Visually inspect halfshafts and
drive shafts for excessive wear,
lubricant leaks, and/or damage
including: tube dents or cracks,
constant velocity joint or universal
joint looseness, cracked or missing
boots, loose or missing boot
clamps, center bearing excessive
looseness, loose or missing
fasteners, and axle seal leaks.
. Check restraint system
components. See Safety System
Check 066.
. Visually inspect fuel system for
damage or leaks.
. Visually inspect exhaust system
and nearby heat shields for loose
or damaged parts. .
Lubricate body components. See
Exterior Care 0329.
. Check starter switch. See Starter
Switch Check 0275.
. Check parking brake and
automatic transmission park
mechanism. See Park Brake and
P (Park) Mechanism Check 0276.
. Check accelerator pedal for
damage, high effort, or binding.
Replace if needed.
. Visually inspect gas strut for signs
of wear, cracks, or other damage.
Check the hold open ability of the
strut. If the hold open is low,
service the gas strut. See Gas
Strut(s) 0277. .
Inspect sunroof track and seal,
if equipped. See Sunroof038.
. Verify spare tire key lock operation
and lubricate as needed. See Tire
Changing 0312.
. Visually inspect the spare tire to
ensure that it is tightly stowed
under the vehicle. Push, pull, and
try to turn the tire. If the spare
tire moves, tighten as necessary.
See Tire Changing 0312.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
SERVICE AND MAINTENANCE 349
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
Fluids and lubricants identified below by name, part number, or specification, including fluids or lubricants not listed here,
can be obtained from your dealer.Usage Fluid/Lubricant
Automatic Transmission DEXRON ULV Automatic Transmission Fluid. Chassis Lubrication Chassis Lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL Coolant. See Cooling System0266.
Engine Oil Engine oil meeting the dexos1 specification of the proper SAE viscosity grade. ACDelco dexos1 full synthetic is recommended. See Engine Oil0261.
Front Axle (4WD Only) and Rear Axle. See your dealer. Hydraulic Brake System DOT 3 Hydraulic Brake Fluid.
Key Lock Cylinders, Hood Hinges, Body Door Hinge Pins, Power Assist Steps,
Liftgate Hinges, and Fuel Door Hinge. Multi-Purpose Lubricant. See your dealer.
Transfer Case DEXRON-VI Automatic Transmission Fluid.
Weatherstrip Conditioning Weatherstrip lubricant. See your dealer.
Windshield Washer Automotive windshield washer fluid that meets regional freeze protection requirements.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
ONSTAR 371
Or
.Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of the
vehicle's key operating systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or respond
to an AMBER Alert.
. Get assistance in severe weather
or other crisis situations and find
evacuation routes.
OnStar Services
Emergency
Emergency Services require an active
safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor who
is immediately connected in to the
vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and relay
important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider to
help with a flat tire, a battery jump,
or an empty gas tank.
Security
If equipped, OnStar provides these
services:
. With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block the
engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work with
law enforcement to gradually slow
the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the vehicle.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
CONNECTED SERVICES 379
On some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyCadillac Mobile App (If Available)
Download the myCadillac mobile app
to compatible Apple and Android
smartphones. Cadillac users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map (U.S.
market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped. .
Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Cadillac on social
media.
Features are subject to change. For
myCadillac mobile app information
and compatibility, see my.cadillac.com.
An active OnStar or connected service
plan may be required. A compatible
device, factory-installed remote start,
and power locks are required. Data
rates apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to unlock
the doors or sound the horn and flash
the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on your
route, help locate hotels, or book a
room. These services vary by market.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for details
and system limitations. Features are
subject to change. For updates on
feature capabilities, see
my.cadillac.com. Message and data
rates may apply.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
INDEX 385
K
Keyless EntryRemote (RKE) System . . . . . . . . . . . . . . . 8
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
L
Labeling, Tire Sidewall . . . . . . . . . . . . . 293
Lamps Cornering . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Daytime Running (DRL) . . . . . . . . . . 150
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Exterior Controls . . . . . . . . . . . . . . . . . . 148
Exterior Lamps Off Reminder . . . . 150
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
License Plate . . . . . . . . . . . . . . . . . . . . . . 279
Malfunction Indicator (Check Engine) . . . . . . . . . . . . . . . . . . . . . . . . . . 121
On Reminder . . . . . . . . . . . . . . . . . . . . . . 129
Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Lane Change Alert (LCA) . . . . . . . . . . . 230
Lane Keep Assist (LKA) . . . . . . . . . . . . 232
Lane Keep Assist Light . . . . . . . . . . . . . 125
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . 60
LATCH System Replacing Parts after a Crash . . . . . . 94
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . . . . 86 LED Lighting . . . . . . . . . . . . . . . . . . . . . . . . 279
Level Control
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 207
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Lighter, Cigarette . . . . . . . . . . . . . . . . . . . 113
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Illumination Control . . . . . . . . . . . . . . 153
LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279
Lights
Airbag Readiness . . . . . . . . . . . . . . . . . 120
Antilock Brake System (ABS)Warning . . . . . . . . . . . . . . . . . . . . . . . . . 124
Brake System Warning . . . . . . . . . . . 123
Charging System . . . . . . . . . . . . . . . . . . 121
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . . . . . 121
Cruise Control . . . . . . . . . . . . . . . . . . . . . 129
Door Ajar . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Electric Parking Brake . . . . . . . . . . . . 124
Engine Coolant Temperature Warning . . . . . . . . . . . . . . . . . . . . . . . . . 127
Engine Oil Pressure . . . . . . . . . . . . . . . 128
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . 150
High-Beam On . . . . . . . . . . . . . . . . . . . . 128
High/Low Beam Changer . . . . . . . . . 150
Lane Keep Assist . . . . . . . . . . . . . . . . . . 125 Lights (cont'd)
Low Fuel Warning . . . . . . . . . . . . . . . . 128
Seat Belt Reminders . . . . . . . . . . . . . . 119
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Service Electric Parking Brake . . . 124
Sport Mode . . . . . . . . . . . . . . . . . . . . . . . . 125
StabiliTrak OFF . . . . . . . . . . . . . . . . . . . 126
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 127
Tow/Haul Mode . . . . . . . . . . . . . . . . . . . 125
Traction Control System
(TCS)/StabiliTrak . . . . . . . . . . . . . . . . 126
Traction Off . . . . . . . . . . . . . . . . . . . . . . . 126
Winter Driving Mode . . . . . . . . . . . . . 125
Lock
Steering Column . . . . . . . . . . . . . . . . . . . . 30
Locking Rear Axle . . . . . . . . . . . . . . . . . . 206
Locks Automatic Door . . . . . . . . . . . . . . . . . . . . . 19
Delayed Locking . . . . . . . . . . . . . . . . . . . . 19
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Lockout Protection . . . . . . . . . . . . . . . . . 19
Power Door . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Loss of Control . . . . . . . . . . . . . . . . . . . . . . 170
Low Fuel Warning Light . . . . . . . . . . . 128
Low-Profile Tires . . . . . . . . . . . . . . . . . . . . 293
Lower Anchors and Tethers for Children (LATCH System) . . . . . . . . . 86

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
INDEX 387
PersonalizationVehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Power Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Protection, Battery . . . . . . . . . . . . . . . . 155
Retained Accessory (RAP) . . . . . . . . 188
Seat Adjustment . . . . . . . . . . . . . . . . . . . . 42
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Power Assist Steps . . . . . . . . . . . . . . . . . . . 28
Pregnancy, Using Seat Belts . . . . . . . . . 65
Privacy
Vehicle Data Recording . . . . . . . . . . 367
Program Courtesy Transportation . . . . . . . . . 362
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . 234
Proposition 65 Warning,
California . . . . . . . . . . . . . . .256, 273, 322, Back Cover
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . . . . . 365
R
Radio Frequency Statement . . . . . . . . 366
Reading Lamps . . . . . . . . . . . . . . . . . . . . . 154
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275 Rear Axle (cont'd)
Locking . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Rear Camera Mirror . . . . . . . . . . . . . . . . . 34
Rear Climate Control System . . . . . . 162
Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Rear Storage . . . . . . . . . . . . . . . . . . . . . . . . 101
Rear Vision Camera (RVC) . . . . . . . . . 219
Rear Window Washer/Wiper . . . . . . . 107
Rearview Mirrors Automatic Dimming . . . . . . . . . . . . . . . . 34
Reclining Seatbacks . . . . . . . . . . . . . . . . . 45
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . . . . . 349
Records Maintenance . . . . . . . . . . . . . . . . . . . . . . 351
Recreational Vehicle Towing . . . . . . . 326
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . . . . . . . 15
Replacement Glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Replacement Parts (cont'd)
Maintenance . . . . . . . . . . . . . . . . . . . . . . 350
Replacing Airbag System . . . . . . . . . . . . 78
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . . . . . . . . . . . . 94
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . . . . . 66
Reporting Safety Defects Canadian Government . . . . . . . . . . . . 367
General Motors . . . . . . . . . . . . . . . . . . . 367
U.S. Government . . . . . . . . . . . . . . . . . . 366
Restraints Where to Put . . . . . . . . . . . . . . . . . . . . . . . . 85
Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . . . . . . . . 188
Reverse Tilt Mirrors . . . . . . . . . . . . . . . . . 33
Ride Control Systems Magnetic . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Roads Driving, Wet . . . . . . . . . . . . . . . . . . . . . . . 175
Roadside Service . . . . . . . . . . . . . . . . . . . . 360
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Roof Rack System . . . . . . . . . . . . . . . . . . 103
Rotation, Tires . . . . . . . . . . . . . . . . . . . . . . 304
Routing, Engine Drive Belt . . . . . . . . . 355
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191