CADILLAC ESCALADE ESV 2012 Owners Manual

Black plate (99,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
Infotainment System 7-99Ordering Map Data Updates The map database in the vehicle is
the most up-to-date information
available when the vehicle was
produced. The map database is
updated periodically, provided that
the map information has changed.
United States and Canada
For any questions about the system
or the update process, contact the
GM Nav Disc Center toll-free phone
number, 1-877-NAV-DISC
(1-877-628-3472) or go to the
center's website,
www.gmnavdisc.com. For any
updates or replacements, call the
GM Nav Disc Center or order the
new database online. Have the
Vehicle Identification Number (VIN)
available when ordering to ensure
the correct and most up-to-date map
database for the vehicle is sent. See
“ Vehicle Identification Number
(VIN) ” in the index of the vehicle
owner manual for more information. Mexico
For any questions about the
operation of the navigation system
or the update process, contact
General Motors of Mexico,
Customer Care Center Cadillac
toll-free phone number,
01-800-466-0805 or write to
[email protected]. Have the
Vehicle Identification Number (VIN)
available when ordering to ensure
the correct and most up-to-date
DVD map disc for the vehicle is
sent. See “ Vehicle Identification
Number (VIN) ” in the Index of the
vehicle owner manual for more
information.
After receiving the updated map
database, see your dealer for
replacement. Database Coverage
Explanations Coverage area depends upon the
map detail available. Some areas
have greater map detail than others.
The navigation system works only
as well as the information provided
on the stored map data. See Map
Data Updates on page 7 ‑ 98 on how
to obtain updated map information.

Black plate (100,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
7-100 Infotainment System
Voice Recognition The navigation system's voice
recognition allows for hands-free
operation of the navigation system,
audio system, and OnStar (if
equipped) features.
Voice recognition can be used when
the ignition is on or when Retained
Accessory Power (RAP) is active.
See Retained Accessory Power
(RAP) on page 9 ‑ 26 for more
information. To use voice recognition:
1. Press and hold SRCE located
on the steering wheel until you
hear a beep. The audio system
mutes.
2. Clearly state one of the
commands listed on the
following pages. Helpful Hints for Stating
Commands .
When a multiple command is
available, choose the command
that works best. .
Words that are in brackets are
optional. For example, for the
command Radio [band] [select]
FM, stating Radio FM or Radio
select FM are both valid
commands. .
When the system recognizes the
command the system does one
of the following:
‐ Perform the function.
‐ Ask you to confirm your
choice.
‐ Issue an error message “ Did
not recognize. Voice
Recognition Canceled. ” .
If you experience difficulty with
the system recognizing a
command, try saying it more
softly, and wait for a few
seconds after the beep,
or repeat the command.

Black plate (101,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
Infotainment System 7-101.
Background noise may cause
voice commands to be
misunderstood, including airflow
noise from wind. .
To use the voice recognition
system, the map DVD must be
loaded and the navigation
system must be on.
This system is able to recognize
commands in three different
languages. The system only
recognizes commands based on the
language selected from the Driver
Information Center (DIC). See
Driver Information Center (DIC) on
page 5 ‑ 23 for more information.
Voice Recognition Commands The following list shows all of the
voice commands available for the
navigation system with a brief
description of each. The commands
are listed with the optional words in
brackets. To use the voice
commands, refer to the instructions
listed previously. Voice Tag Commands
The following are voice tag
commands that can be accessed by
clearly stating the commands
exactly as they are written. There
are up to 40 voice tag entries for
destinations.
Navigation go to [destination],
navigation select: These
commands instruct the system to
select a destination saved under the
voice tag you have stored. The
system prompts for a destination
name then waits for you to state
the name.
If not currently driving on a route,
the system automatically creates the
voice tag destination as the final
destination. If driving on a route, the
system automatically creates the
voice tag destination as a stopover.
Up to three stopovers can be
created. Storing Voice Tags
From the address book entry
information page, press the Add
Voice tag screen button. The
system responds “ Name Please? ”
and you will have four seconds to
record a name. The system asks for
confirmation of the name before
saving it as a voice tag.
Navigation Help
This command instructs the system
to assist with navigation commands.
Display Commands
Use the following display commands
to set the display mode.
Display [set] day [mode]: Sets the
display to daytime mode.
Display [set] night [mode]: Sets
the display to night mode.
Display [set] auto [mode]: Sets
the display to automatic mode. The
system changes between day and
night mode automatically.

Black plate (102,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
7-102 Infotainment System System help: Instructs the system
to assist with display commands.
Radio Commands
The following are radio commands
that can be accessed by clearly
stating the commands exactly as
they are written.
Radio [band] [select] AM, radio
[band] [select] FM, radio [band]
[select] XM (if equipped), radio
[band] [select] satellite (if
equipped): Instructs the system
to go to either the AM, FM, or XM
(if equipped).
Radio [select] (frequency) AM,
radio [select] (frequency) FM:
Instructs the system to go to a
specific frequency on either AM
or FM. Radio [select] (channel) XM
(if equipped), radio [select]
(channel) satellite (if equipped):
Instructs the system to go to a
specific channel on the XM band
(if equipped).
Radio help: Instructs the system to
assist with radio commands.
CD Commands
The following are CD, MP3, and
DVD commands that can be
accessed by clearly stating the
commands exactly as they are
written.
CD, DVD, Disc: Use this command
to select a CD, DVD, or disc that is
currently loaded.
CD, DVD, Disc, [select] track (one,
two, three, etc.): Instructs the
system to select a specific track
number. CD, DVD, Disc select next
folder: Use this command to select
the next folder on the MP3 or
audio DVD.
CD, DVD, Disc select previous
folder: Use this command to select
the previous folder on the MP3 or
audio DVD.
CD help, DVD help, Disc help:
Instructs the system to assist with
CD and DVD commands.
Auxiliary Commands
The following auxiliary commands
can be accessed by clearly stating
the commands exactly as they are
written. The commands are
available when the auxiliary source
is available.
Aux, Auxiliary: Use this command
to select the auxiliary device, when
a device is connected.
Voice Help
Provides a description of help
commands that can be used.

Black plate (103,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
Infotainment System 7-103
Phone Bluetooth For vehicles equipped with
Bluetooth capability, the system can
interact with many cell phones,
allowing: .
Placement and receipt of calls in
a hands-free mode. .
Sharing of the cell phone ’ s
address book or contact list with
the vehicle.
To minimize driver distraction,
before driving, and with the vehicle
parked: .
Become familiar with the
features of the cell phone.
Organize the phone book and
contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts. .
Review the controls and
operation of the infotainment
system. .
Pair cell phone(s) to the vehicle.
The system may not work with
all cell phones. See “ Pairing ” in
this section for more information. .
If the cell phone has voice
dialing capability, learn to use
that feature to access the
address book or contact list. See
“ Voice Pass-Thru ” in this section
for more information. .
See “ Storing and Deleting Phone
Numbers ” in this section for
more information.
{ WARNING
When using a cell phone, it can
be distracting to look too long or
too often at the screen of the
phone or the infotainment
(navigation) system. Taking your
eyes off the road too long or too
often could cause a crash
resulting in injury or death. Focus
your attention on driving. A Bluetooth system can use a
Bluetooth ‐ capable cell phone with a
Hands ‐ Free Profile to make and
receive phone calls. The system
can be used while the key is in the
ON/RUN or ACC/ACCESSORY
position. The range of the Bluetooth
system can be up to 9.1 m (30 ft).
Not all phones support all functions,
and not all phones work with the
in-vehicle Bluetooth system. See
www.gm.com/bluetooth for more
information on compatible phones.
Voice Recognition The Bluetooth system uses voice
recognition to interpret voice
commands to dial phone numbers
and name tags.
For additional information, say
“ Help ” while you are in a voice
recognition menu.
Noise: Keep interior noise levels to
a minimum. The system may not
recognize voice commands if there
is too much background noise.

Black plate (104,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
7-104 Infotainment System When to Speak: A short tone
sounds after the system responds
indicating when it is waiting for a
voice command. Wait until the tone
and then speak.
How to Speak: Speak clearly in a
calm and natural voice.
Audio System When using the in ‐ vehicle Bluetooth
system, sound comes through the
vehicle's front audio system
speakers and overrides the audio
system. Use the audio system
volume knob, during a call, to
change the volume level. The
adjusted volume level remains in
memory for later calls. To prevent
missed calls, a minimum volume
level is used if the volume is turned
down too low.
Bluetooth Controls
Use the buttons located on the
steering wheel to operate the
in ‐ vehicle Bluetooth system. See
Steering Wheel Controls on
page 5 ‑ 2 for more information. b /
g (Push To Talk): Press to
answer incoming calls, confirm
system information, and start
speech recognition.
c /
x (End): Press to end a call,
reject a call, or cancel an operation.
Pairing A Bluetooth enabled cell phone
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See
the cell phone manufacturer's user
guide for Bluetooth functions before
pairing the cell phone. If a Bluetooth
phone is not connected, calls will be
made using OnStar Hands ‐ Free
Calling, if equipped. See OnStar
Overview on page 14 ‑ 1 for more
information.
Pairing Information .
A Bluetooth phone with MP3
capability cannot be paired to
the vehicle as a phone and an
MP3 player at the same time. .
Up to five cell phones can be
paired to the Bluetooth system. .
The pairing process is disabled
when the vehicle is moving. .
Pairing only needs to be
completed once, unless the
pairing information on the cell
phone changes or the cell phone
is deleted from the system. .
Only one paired cell phone can
be connected to the Bluetooth
system at a time. .
If multiple paired cell phones are
within range of the system, the
system connects to the first
available paired cell phone in the
order that they were first paired
to the system. To connect to a
different paired phone, see
“ Connecting to a Different
Phone ” later in this section.

Black plate (105,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
Infotainment System 7-105Pairing a Phone
1. Press and hold
b /
g for
two seconds.
2. Say “ Bluetooth. ” This command
can be skipped.
3. Say “ Pair. ” The system responds
with instructions and a four ‐ digit
Personal Identification Number
(PIN). The PIN is used in Step 5.
4. Start the pairing process on the
cell phone that you want to pair.
For help with this process, see
the cell phone manufacturer's
user guide.
5. Locate the device named “ Your
Vehicle ” in the list on the cell
phone. Follow the instructions
on the cell phone to enter the
PIN provided in Step 3. After the
PIN is successfully entered, the
system prompts you to provide a
name for the paired cell phone.
This name will be used to
indicate which phones are
paired and connected to the
vehicle. The system responds with “ has been
successfully paired ” after the
pairing process is complete.
6. Repeat Steps 1 through 5 to pair
additional phones.
Listing All Paired and Connected
Phones
The system can list all cell phones
paired to it. If a paired cell phone is
also connected to the vehicle, the
system responds with “ is connected ”
after that phone name.
1. Press and hold
b /
g for
two seconds.
2. Say “ Bluetooth. ”
3. Say “ List. ”
Deleting a Paired Phone
If the phone name you want to
delete is unknown, see “ Listing All
Paired and Connected Phones. ”
1. Press and hold
b /
g for
two seconds.
2. Say “ Bluetooth. ” 3. Say “ Delete. ” The system asks
which phone to delete.
4. Say the name of the phone you
want to delete.
Connecting to a Different Phone
To connect to a different cell phone,
the Bluetooth system looks for the
next available cell phone in the
order in which all the available cell
phones were paired. Depending on
which cell phone you want to
connect to, you may have to use
this command several times.
1. Press and hold
b /
g for
two seconds.
2. Say “ Bluetooth. ”
3. Say “ Change phone. ” .
If another cell phone is
found, the response will be
“ is now
connected. ” .
If another cell phone is not
found, the original phone
remains connected.

Black plate (106,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
7-106 Infotainment System Storing and Deleting Phone
Numbers The system can store up to
30 phone numbers as name tags in
the Hands ‐ Free Directory that is
shared between the Bluetooth and
OnStar systems, if equipped.
The following commands are used
to delete and store phone numbers.
Store: This command will store a
phone number, or a group of
numbers as a name tag.
Digit Store: This command allows
a phone number to be stored as a
name tag by entering the digits one
at a time.
Delete: This command is used to
delete individual name tags.
Delete All Name Tags: This
command deletes all stored name
tags in the Hands ‐ Free Calling
Directory and the OnStar
Turn ‐ by ‐ Turn Destinations Directory,
if equipped. Using the “ Store ” Command
1. Press and hold
b /
g for
two seconds.
2. Say “ Store. ”
3. Say the phone number or group
of numbers you want to store all
at once with no pauses, then
follow the directions given by the
system to save a name tag for
this number.
Using the “ Digit Store ” Command
If an unwanted number is
recognized by the system, say
“ Clear ” at any time to clear the last
number.
To hear all of the numbers
recognized by the system, say
“ Verify ” at any time.
1. Press and hold
b /
g for
two seconds.
2. Say “ Digit Store. ”
3. Say each digit, one at a time,
that you want to store. After
each digit is entered, the system repeats back the digit it heard
followed by a tone. After the last
digit has been entered, say
“ Store, ” and then follow the
directions given by the system to
save a name tag for this number.
Using the “ Delete ” Command
1. Press and hold
b /
g for
two seconds.
2. Say “ Delete. ”
3. Say the name tag you want to
delete.
Using the “ Delete All Name Tags ”
Command
This command deletes all stored
name tags in the Hands ‐ Free
Calling Directory and the OnStar
Turn ‐ by ‐ Turn Destinations Directory,
if equipped.
To delete all name tags:
1. Press and hold
b /
g for
two seconds.
2. Say “ Delete all name tags. ”

Black plate (107,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
Infotainment System 7-107Listing Stored Numbers The list command will list all stored
numbers and name tags.
Using the “ List ” Command
1. Press and hold
b /
g for
two seconds.
2. Say “ Directory. ”
3. Say “ Hands ‐ Free Calling. ”
4. Say “ List. ”
Making a Call Calls can be made using the
following commands.
Dial or Call: The dial or call
command can be used
interchangeably to dial a phone
number or a stored name tag.
Digit Dial: This command allows a
phone number to be dialed by
entering the digits one at a time.
Re ‐ dial: This command is used to
dial the last number used on the cell
phone. Using the “ Dial ” or “ Call ”
Command
1. Press and hold
b /
g for
two seconds.
2. Say “ Dial ” or “ Call. ”
3. Say the entire number without
pausing, or say the name tag.
Once connected, the person called
will be heard through the audio
speakers.
Using the “ Digit Dial ” Command
The digit dial command allows a
phone number to be dialed by
entering the digits one at a time.
After each digit is entered, the
system repeats back the digit it
heard followed by a tone.
If an unwanted number is
recognized by the system, say
“ Clear ” at any time to clear the last
number. To hear all of the numbers
recognized by the system, say
“ Verify ” at any time.
1. Press and hold
b /
g for
two seconds.
2. Say “ Digit Dial. ”
3. Say each digit, one at a time,
that you want to dial. After each
digit is entered, the system
repeats back the digit it heard
followed by a tone. After the last
digit has been entered,
say “ Dial. ”
Once connected, the person called
will be heard through the audio
speakers.
Using the “ Re ‐ dial ” Command
1. Press and hold
b /
g for
two seconds.
2. After the tone, say “ Re ‐ dial. ”
Once connected, the person called
will be heard through the audio
speakers.

Black plate (108,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
7-108 Infotainment System Receiving a Call When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle. .
Press
b /
g to answer the call..
Press
c /
x to ignore a call.
Call Waiting Call waiting must be supported on
the cell phone and enabled by the
wireless service carrier. .
Press
b /
g to answer an
incoming call when another call
is active. The original call is
placed on hold. .
Press
b /
g again to return to
the original call. .
To ignore the incoming call, no
action is required. .
Press
c /
x to disconnect the
current call and switch to the call
on hold. Three ‐ Way CallingThree ‐ way calling must be
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press
b /
g .
2. Say “ Three ‐ way call. ”
3. Use the dial or call command to
dial the number of the third party
to be called.
4. Once the call is connected,
press
b /
g to link all callers
together.
Ending a Call
Press
c /
x to end a call. Muting a Call During a call, all sounds from inside
the vehicle can be muted so that the
person on the other end of the call
cannot hear them. .
To mute a call, press
b /
g , and
then say “ Mute call. ” .
To cancel mute, press
b /
g ,
and then say “ Un ‐ mute call. ”
Transferring a Call Audio can be transferred between
the Bluetooth system and the cell
phone.
The cell phone must be paired and
connected with the Bluetooth
system before a call can be
transferred. The connection process
can take up to two minutes after the
ignition is turned to ON/RUN.