tow CADILLAC ESCALADE EXT 2010 3.G Manual Online

Cadillac Technician Roadside Service
(U.S. only)
Cadillac's exceptional Roadside Service is more than
an auto club or towing service. It provides every
Cadillac owner in the United States with the advantage
of contacting a Cadillac advisor and, where available, a
Cadillac trained dealer technician who can provide
on-site service.
A dealer technician will travel to your location within a
30 mile radius of a participating Cadillac dealership.
If beyond this radius, we will arrange to have your car
towed to the nearest Cadillac dealership. Each
technician travels with a specially equipped service
vehicle complete with the necessary Cadillac parts and
tools required to handle most roadside repairs.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of any laws.
.Legal fines.
.Mounting, dismounting or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles driven on a
non-public road or highway.
Services Specific to Canadian
Purchased Vehicles
.Fuel delivery:Reimbursement is approximately
$5 Canadian. Diesel fuel delivery may be
restricted. Propane and other fuels are not
provided through this service.
.Lock-Out Service: Vehicle registration
is required.
.Trip Routing Service: Limit of six requests
per year.
.Trip Interruption Benefits and Assistance:
Pre-authorization, original detailed receipts,
and a copy of the repair orders are required.
Once authorization has been received, the
Roadside Assistance advisor will help you make
arrangements and explain how to receive payment.
.Alternative Service: If assistance cannot be
provided right away, the Roadside Assistance
advisor may give you permission to get local
emergency road service. You will receive payment,
up to $100, after sending the original receipt to
Roadside Assistance. Mechanical failures may be
covered, however any cost for parts and labor
for repairs not covered by the warranty are the
owner responsibility.
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Repair Facility
GM also recommends that you choose a collision repair
facility that meets your needs before you ever need
collision repairs. Your GM dealer/retailer may have a
collision repair center with GM-trained technicians and
state of the art equipment, or be able to recommend a
collision repair center that has GM-trained technicians
and comparable equipment.
Insuring Your Vehicle
Protect your investment in your GM vehicle with
comprehensive and collision insurance coverage.
There are significant differences in the quality of
coverage afforded by various insurance policy terms.
Many insurance policies provide reduced protection to
your GM vehicle by limiting compensation for damage
repairs by using aftermarket collision parts. Some
insurance companies will not specify aftermarket
collision parts. When purchasing insurance, we
recommend that you assure your vehicle will be
repaired with GM original equipment collision parts.If such insurance coverage is not available from your
current insurance carrier, consider switching to another
insurance carrier.
If your vehicle is leased, the leasing company may
require you to have insurance that assures repairs with
Genuine GM Original Equipment Manufacturer (OEM)
parts or Genuine Manufacturer replacement parts. Read
your lease carefully, as you may be charged at the end
of your lease for poor quality repairs.If a Crash Occurs
If there has been an injury, call emergency services for
help. Do not leave the scene of a crash until all matters
have been taken care of. Move the vehicle only if its
position puts you in danger, or you are instructed to
move it by a police officer.
Give only the necessary information to police and other
parties involved in the crash.
For emergency towing see
Roadside Service
on
page 9‑8
9-14

Gather the following information:
.Driver's name, address, phone number
.Driver's license number
.Owner's name, address, phone number
.Vehicle license plate
.Vehicle make, model and model year
.Vehicle Identification Number (VIN)
.Insurance company and policy number
.General description of the damage to the
other vehicle
Choose a reputable repair facility that uses quality
replacement parts. See “Collision Parts”earlier in
this section.
If the airbag has inflated, see What Will You See After
an Airbag Inflates? on page 2‑58.
Managing the Vehicle Damage
Repair Process
In the event that your vehicle requires damage repairs,
GM recommends that you take an active role in its
repair. If you have a pre-determined repair facility of
choice, take your vehicle there, or have it towed there.
Specify to the facility that any required replacement
collision parts be original equipment parts, either new
Genuine GM parts or recycled original GM parts.
Remember, recycled parts will not be covered by your
GM vehicle warranty.
Insurance pays the bill for the repair, but you must
live with the repair. Depending on your policy limits,
your insurance company may initially value the
repair using aftermarket parts. Discuss this with your
repair professional, and insist on Genuine GM parts.
Remember if your vehicle is leased you may be
obligated to have the vehicle repaired with
Genuine GM parts, even if your insurance coverage
does not pay the full cost.
If another party's insurance company is paying for the
repairs, you are not obligated to accept a repair
valuation based on that insurance company's collision
policy repair limits, as you have no contractual limits
with that company. In such cases, you can have control
of the repair and parts choices as long as cost stays
within reasonable limits.
9-15

Lights (cont.)On Reminder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . 4-29
Safety Belt Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-37
StabiliTrak
®Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-32
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-33
Tow/Haul Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-39
Loading Your Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-32
Locking Rear Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-9
Locks
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Lockout Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Power Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Programmable Automatic Door Locks . . . . . . . . . . . . 3-10
Rear Door Security Locks . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12
Lower Anchors and Tethers for Children . . . . . . . . . . . 2-39
Lumbar
Power Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
M
Magnetic Ride Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-9
Maintenance ScheduleMaintenance Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-14
Maintenance Replacement Parts . . . . . . . . . . . . . . . . . 8-12
Owner Checks and Services . . . . . . . . . . . . . . . . . . . . . . . 8-8
Recommended Fluids and Lubricants . . . . . . . . . . . . 8-10
Scheduled Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3
Malfunction Indicator Lamp . . . . . . . . . . . . . . . . . . . . . . . . 4-34
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14
Memory Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6
Message DIC Warnings and Messages . . . . . . . . . . . . . . . . . . . . . 4-48
Midgate
®. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Mirrors Automatic Dimming Rearview . . . . . . . . . . . . . . . . . . . . . 3-45
Manual Rearview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-45
Outside Convex Mirror . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-47
Outside Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-47
Outside Power Foldaway Mirrors . . . . . . . . . . . . . . . . . 3-46
Park Tilt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-47
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Reclining Seatbacks, Power . . . . . . . . . . . . . . . . . . . . . . . . .2-7
Recommended Fluids and Lubricants . . . . . . . . . . . . . 8-10
Recovery Hooks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-31
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . . . . 6-39
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . .9-7
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . .3-4
Remote Vehicle Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-7
Removing the Flat Tire and Installing theSpare Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-84
Removing the Spare Tire and Tools . . . . . . . . . . . . . . . . 7-80
Replacement Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-55
Replacement Parts Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-12
Reporting Safety Defects Canadian Government . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-16
General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-17
U.S. Government . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-16
Restraint System Check Checking the Restraint Systems . . . . . . . . . . . . . . . . . . 2-66
Replacing Restraint System Parts After aCrash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-67
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . 3-32
Ride Control Systems Road Sensing Suspension . . . . . . . . . . . . . . . . . . . . . . . . 6-9 Road Sensing Suspension . . . . . . . . . . . . . . . . . . . . . . . . . .6-9
Roadside Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-8
Rocking Your Vehicle to Get it Out . . . . . . . . . . . . . . . . . 6-30
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-77
Roof Rack System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-61
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . 3-44
S
Safety Belts Care of . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-99
Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-29
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . 2-15
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-24
Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27
Safety Belts Are for Everyone . . . . . . . . . . . . . . . . . . . . 2-10
Use During Pregnancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-29
Safety Defects Reporting
Canadian Government . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-16
General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-17
U.S. Government . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-16
Safety Warnings and Symbols . . . . . . . . . . . . . . . . . . . . . . . . iv
Scheduled Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-3
Scheduling Appointments . . . . . . . . . . . . . . . . . . . . . . . . . . 9-11
i - 12

Tires (cont.)Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . 7-76
Wheel Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-76
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . 7-71
Top-Box Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-76
Tow/Haul Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-39
Tow/Haul Mode Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-39
Towing Recreational Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-39
Towing a Trailer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-42
Trailer Recommendations . . . . . . . . . . . . . . . . . . . . . . . . 6-54
Your Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-39
Traction Magnetic Ride Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
Road Sensing Suspension . . . . . . . . . . . . . . . . . . . . . . . . 6-9
StabiliTrak
®System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Trailer Towing Recommendations . . . . . . . . . . . . . . . . . . . . . . . . 6-54
Transmission Fluid, Automatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-22
Transmission Operation, Automatic . . . . . . . . . . . . . . . . 3-35
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . 9-11
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27
Truck-Camper Loading Information . . . . . . . . . . . . . . . . 6-39
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . .4-4
Turn Signal/Multifunction Lever . . . . . . . . . . . . . . . . . . . . . .4-4
U
Ultrasonic Rear Parking Assist (URPA) . . . . . . . . . . . . 3-48
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . . . . 7-74
Universal Home Remote System . . . . . . . . . . . . . . . . . . 3-54 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-54
V
VehicleControl . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-32
Remote Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Running While Parked . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-44
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Vehicle Customization, DIC . . . . . . . . . . . . . . . . . . . . . . . . 4-56
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . 9-18
Vehicle Identification Number (VIN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-104
Service Parts Identification Label . . . . . . . . . . . . . . . .7-104
Vehicle Positioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-57
Ventilation Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25
Voice Recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-87
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