tow CADILLAC LYRIC 2023 Repair Manual
[x] Cancel search | Manufacturer: CADILLAC, Model Year: 2023, Model line: LYRIC, Model: CADILLAC LYRIC 2023Pages: 424, PDF Size: 4.76 MB
Page 363 of 424

Cadillac Lyriq Owner Manual (GMNA-Localizing-U.S./Canada-15644413) -
2023 - CRC - 2/23/22
362 Vehicle Care
2. Install the tow eye into thesocket and turn it until it is
fully tightened. When the
tow eye is removed, reinstall
the cover with the notch in
the original position.
Recreational Vehicle
Towing
Recreational vehicle towing
means towing the vehicle
behind another vehicle, such
as behind a motor home. The
two most common types of
recreational vehicle towing are
known as dinghy towing and
dolly towing. Dinghy towing is towing the vehicle with all four
wheels on the ground. Dolly
towing is towing the vehicle
with two wheels on the
ground and two wheels up on
a device known as a dolly.
Here are some important
things to consider before
recreational vehicle towing:
.Before towing the vehicle,
become familiar with the
local laws that apply to
recreational vehicle towing.
These laws may vary by
region.
.What is the towing capacity
of the towing vehicle? Be
sure to read the tow vehicle
manufacturer's
recommendations.
.How far will the vehicle be
towed? Some vehicles have
restrictions on how far and
how long they can tow.
.Does the vehicle have the
proper towing equipment?
See your dealer or trailering
professional for additional
advice and equipment
recommendations.
.Is the vehicle ready to be
towed? Just as preparing
the vehicle for a long trip,
make sure the vehicle is
prepared to be towed.
Caution
Use of a shield mounted in
front of the vehicle grille
could restrict airflow and
cause damage to the
electric drive unit. The
repairs would not be
covered by the vehicle
warranty. If using a shield,
only use one that attaches
to the towing vehicle.
Page 364 of 424

Cadillac Lyriq Owner Manual (GMNA-Localizing-U.S./Canada-15644413) -
2023 - CRC - 2/23/22
Vehicle Care 363
Dinghy Towing
Caution
If the vehicle is towed with
all four wheels on the
ground, the drivetrain
components could be
damaged. The repairs would
not be covered by the
vehicle warranty. Do not tow
the vehicle with all four
wheels on the ground.
The vehicle was not designed
to be towed with all four
wheels on the ground. If the
vehicle is equipped with Rear-Wheel Drive (RWD) and it
must be towed, a dolly should
be used. See
“Dolly Towing”
following.
Dolly Towing
Caution
Dolly towing an All-Wheel
Drive (AWD) vehicle will
cause damage to the drive
units. Do not dolly tow the
vehicle if it is equipped with
All-Wheel Drive (AWD).
Towing the Vehicle from the
Front
The vehicle was not designed
to be dolly towed from the
front.
Towing the Vehicle from
the Rear
If equipped with RWD, the
vehicle may be dolly towed
from the rear.
To tow the vehicle from the
rear with the front wheels on
the ground: 1. Put the rear wheels on a dolly.
2. Move the shift lever to P (Park).
Page 365 of 424

Cadillac Lyriq Owner Manual (GMNA-Localizing-U.S./Canada-15644413) -
2023 - CRC - 2/23/22
364 Vehicle Care
3. Set the Electric ParkingBrake (EPB). See Electric
Parking Brake 0217.
4. Secure the vehicle to the dolly.
5. Follow the dolly manufacturer's instructions
for preparing the vehicle
and dolly for towing.
6. Turn off the EPB.
Appearance Care
Exterior Care
Locks
Locks are lubricated at the
factory. Use a de-icing agent
only when absolutely
necessary, and have the locks
greased after using. See
Recommended Fluids and
Lubricants 0379.
Washing the Vehicle
To preserve the vehicle's
finish, wash it often and out of
direct sunlight.
Caution
Do not use
petroleum-based, acidic,
or abrasive cleaning agents
as they can damage the
vehicle's paint, metal,
or plastic parts. If damage
occurs, it would not be
covered by the vehicle
warranty. Approved cleaning
products can be obtained
from your dealer. Follow all
manufacturer directions
regarding correct product
usage, necessary safety
precautions, and
appropriate disposal of any
vehicle care product.
Caution
Avoid using high-pressure
washes closer than 30 cm
(12 in) to the surface of the
vehicle. Use of power
washers exceeding
(Continued)
Caution (Continued)
8 274 kPa (1,200 psi) can
result in damage or removal
of paint and decals.
If using an automatic car wash,
follow the car wash
instructions. The windshield
wiper and rear window wiper,
if equipped, must be off.
Remove any accessories that
may be damaged or interfere
with the car wash equipment.
Rinse the vehicle well, before
washing and after, to remove
all cleaning agents completely.
If they are allowed to dry on
the surface, they could stain.
Dry the finish with a soft, clean
chamois or an all-cotton towel
to avoid surface scratches
and water spotting.
Page 368 of 424

Cadillac Lyriq Owner Manual (GMNA-Localizing-U.S./Canada-15644413) -
2023 - CRC - 2/23/22
Vehicle Care 367
Caution (Continued)
non-uniform finish. Clean low
gloss stripes with soap and
water only.
Air Intakes
Clear debris from the air
intakes, between the hood and
windshield, when washing the
vehicle.
Windshield and Wiper
Blades
Clean the outside of the
windshield with glass cleaner.
Clean rubber blades using a
lint-free cloth or paper towel
soaked with windshield
washer fluid or a mild
detergent. Wash the
windshield thoroughly when
cleaning the blades. Bugs,
road grime, sap, and a buildup
of vehicle wash/wax
treatments may cause wiper
streaking.Replace the wiper blades if
they are worn or damaged.
Damage can be caused by
extreme dusty conditions,
sand, salt, heat, sun, snow,
and ice.
Weatherstrips
Apply weatherstrip lubricant
on weatherstrips to make
them last longer, seal better,
and not stick or squeak.
Lubricate weatherstrips at
least once a year. Hot, dry
climates may require more
frequent application. Black
marks from rubber material on
painted surfaces can be
removed by rubbing with a
clean cloth. See
Recommended Fluids and
Lubricants
0379.
Tires
Use a stiff brush with tire
cleaner to clean the tires.
Caution
Using petroleum-based tire
dressing products on the
vehicle may damage the
paint finish and/or tires.
When applying a tire
dressing, always wipe off
any overspray from all
painted surfaces on the
vehicle.
Wheels and Wheel Trim
Use a soft, clean cloth with
mild soap and water to clean
the wheels. After rinsing
thoroughly with clean water,
dry with a soft, clean towel.
A wax may then be applied.
Caution
Chrome wheels and chrome
wheel trim may be damaged
if the vehicle is not washed
after driving on roads that
have been sprayed with
magnesium chloride or
calcium chloride. These are
(Continued)
Page 372 of 424

Cadillac Lyriq Owner Manual (GMNA-Localizing-U.S./Canada-15644413) -
2023 - CRC - 2/23/22
Vehicle Care 371
Warning (Continued)
appearance and feel of the
vinyl/rubber and can make
the floor slippery. Your foot
could slip while operating
the vehicle, and you could
lose control, resulting in a
crash. You or others could
be injured.
Fabric/Carpet/Suede
Start by vacuuming the
surface using a soft brush
attachment. If a rotating
vacuum brush attachment is
being used, only use it on the
floor carpet. Before cleaning,
gently remove as much of the
soil as possible:
.Gently blot liquids with a
paper towel. Continue
blotting until no more soil
can be removed.
.For solid soils, remove as
much as possible prior to
vacuuming.To clean:
1. Saturate a clean, lint-free colorfast cloth with water.
Microfiber cloth is
recommended to prevent
lint transfer to the fabric or
carpet.
2. Remove excess moisture by gently wringing until water
does not drip from the
cleaning cloth.
3. Start on the outside edge of the soil and gently rub
toward the center. Fold the
cleaning cloth to a clean
area frequently to prevent
forcing the soil into the
fabric.
4. Continue gently rubbing the soiled area until there is no
longer any color transfer
from the soil to the cleaning
cloth.
5. If the soil is not completely removed, use a mild soap
solution followed only by
plain water. If the soil is not completely
removed, it may be necessary
to use a commercial
upholstery cleaner or spot
lifter. Test a small hidden area
for colorfastness before using
a commercial upholstery
cleaner or spot lifter. If ring
formation occurs, clean the
entire fabric or carpet.
After cleaning, use a paper
towel to blot excess moisture.
Cleaning High Gloss
Surfaces and Vehicle
Information and Radio
Displays
Use a microfiber cloth on high
gloss surfaces or vehicle
displays. First, use a soft
bristle brush to remove dirt
that can scratch the surface.
Then gently clean by rubbing
with a microfiber cloth. Never
use window cleaners or
solvents. Periodically hand
wash the microfiber cloth
separately, using mild soap. Do
Page 378 of 424

Cadillac Lyriq Owner Manual (GMNA-Localizing-U.S./Canada-15644413) -
2023 - CRC - 2/23/22
Service and Maintenance 377
needed if driving in areas with
heavy traffic, poor air quality,
high dust levels,
or environmental allergens.
Passenger compartment air
filter replacement may also be
needed if there is reduced
airflow, window fogging,
or odors. Your GM dealer can
help determine when to
replace the filter.
Every 161 000 km
(100,000 mi)
Replace the hood and/or body
lift support gas struts. Or
every 10 years, whichever
comes first. See Gas Strut(s)
0321.
Every 240 000 km
(150,000 mi)
Drain and fill the coolant
circuits. Or every five years,
whichever comes first. See
Cooling System 0313.Severe Conditions
Requiring More Frequent
Maintenance*
.Mainly driven in heavy city
traffic in hot weather.
.Mainly driven in hilly or
mountainous terrain.
.Frequently towing a trailer.
.Used for high speed or
competitive driving.
.Used for taxi, police,
or delivery service.
Additional Required
Services —Severe Service
Every 72 000 km (45,000 mi)
.Change electric drive unit
fluid. See Recommended
Fluids and Lubricants 0379.
Owner Checks and
Services
Every Five Years
Replace the brake fluid every
five years. See Brake Fluid
0316. Every Seven Years
Replace the air conditioning
desiccant every seven years.
This service helps the
longevity and efficient
operation of the air
conditioning system. This
service can be complex. See
your dealer.
Multi-Point Vehicle
Inspection (MPVI)
A Multi Point Vehicle
Inspection (MPVI) completed
by a GM dealer technician is a
maintenance assessment of
your vehicle. The benefit of
the MPVI is to identify and
inform the customer of service
items that require immediate
attention and those that may
require attention in the future.
The technician will perform the
following checks on your
vehicle. For a complete list of
checks, inspections, and
services, see your dealer.
Page 389 of 424

Cadillac Lyriq Owner Manual (GMNA-Localizing-U.S./Canada-15644413) -
2023 - CRC - 3/2/22
388 Customer Information
H:Manage your profile and
payment information. View
your GM Rewards Card
earnings and My Cadillac
Rewards points.
F: Chat with online help
representatives.
Visit cadillac.com and create
an account today.
Cadillac Owner Centre
(Canada) mycadillac.ca
Visit the Cadillac Owner
Centre at mycadillac.ca
(English) or my.cadillac.ca
(French) to access similar
benefits to the U.S. site.
GM Mobility
Reimbursement
Program
This program is available to
qualified applicants for cost
reimbursement, up to certain
limits, of eligible aftermarket
adaptive equipment required
for the vehicle, such as hand
controls or a wheelchair/
scooter lift for the vehicle.
To learn about the GM
Mobility program, see
www.gmmobility.com or call
the GM Mobility Assistance
Center at 1-800-323-9935.
Text Telephone (TTY) users,
call 1-800-833-9935.
General Motors of Canada
also has a Mobility program.
See cadillaccanada.ca, or call
1-800-GM-DRIVE
(800-463-7483) for details.
TTY users call
1-800-263-3830.
Roadside Service
U.S.: 1-800-224-1400.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users
(U.S. Only): 1-888-889-2438. Service is available 24 hours a
day, 365 days a year.
Calling for Service
When calling Roadside
Service, have the following
information ready:
.Your name, home address,
and home telephone number
.Telephone number of your
location
.Location of the vehicle
.Model, year, color, and
license plate number of the
vehicle
.Odometer reading, Vehicle
Identification Number (VIN),
and delivery date of the
vehicle
.Description of the problem
Coverage
Tow services are covered
under the EV Component
Coverage warranty. For
details on additional Roadside
coverage, contact Cadillac
Roadside Service.
Page 390 of 424

Cadillac Lyriq Owner Manual (GMNA-Localizing-U.S./Canada-15644413) -
2023 - CRC - 3/2/22
Customer Information 389
In the U.S., anyone driving the
vehicle is covered. In Canada,
a person driving the vehicle
without permission from the
owner is not covered.
Roadside Service is not a part
of the New Vehicle Limited
Warranty. General Motors
North America and Cadillac
reserve the right to make any
changes or discontinue the
Roadside Service program at
any time without notification.
General Motors North America
and Cadillac reserve the right
to limit services or payment to
an owner or driver if they
decide the claims are made
too often, or the same type of
claim is made many times.
Cadillac Owner
Privileges™
.Lock-Out Service:Service
to unlock the vehicle if you
are locked out. A remote
unlock may be available if
you have OnStar. For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a
Public Road or Highway:
Tow to the nearest Cadillac
dealer for warranty service,
or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when
the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change:
Service to
change a flat tire with a
spare tire. The spare tire,
if equipped, must be in good
condition and properly
inflated. It is your
responsibility for the repair
or replacement of the tire if
it is not covered by the
warranty.
.Battery Jump Start: Service
to jump start a dead battery.
.Trip Interruption Benefits
and Service: If your trip is
interrupted due to a
warranty failure, incidental
expenses may be reimbursed. Items
considered are hotel, meals,
and rental car or a vehicle
being delivered back to the
customer, up to 500 miles.
Cadillac Technician
Roadside Service
(U.S. Only)
Cadillac's exceptional
Roadside Service is more than
an auto club or towing service.
It provides every Cadillac
owner in the United States
with the advantage of
contacting a Cadillac advisor
and, where available, a Cadillac
trained dealer technician who
can provide on-site service.
A dealer technician will travel
to your location within a
30-mile radius of a
participating Cadillac
dealership. If beyond this
radius, we will arrange to have
your car towed to the nearest
Cadillac dealership. Each
technician travels with a
specially equipped service
vehicle complete with the
Page 391 of 424

Cadillac Lyriq Owner Manual (GMNA-Localizing-U.S./Canada-15644413) -
2023 - CRC - 3/2/22
390 Customer Information
necessary Cadillac parts and
tools required to handle most
roadside repairs.
Services Not Included in
Roadside Service
.Impound towing caused by
violation of any laws
.Legal fines
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction
devices
Service is not provided if a
vehicle is in an area that is not
accessible to the service
vehicle or is not a regularly
traveled or maintained public
road, which includes ice and
winter roads. Off-road use is
not covered.
Services Specific to
Canadian-Purchased
Vehicles
.Lock-Out Service: Vehicle
registration is required.
.Trip Interruption Benefits
and Service:
Pre-authorization, original
detailed receipts, and a copy
of the repair orders are
required. Once authorization
has been received, the
Roadside Service advisor will
help you make arrangements
and explain how to receive
payment. Items considered
are hotel, meals, and rental
car or a vehicle being
delivered back to the
customer, up to 800 km.
.Alternative Service: If
assistance cannot be
provided right away, the
Roadside Service advisor
may give you permission to
get local emergency road
service. You will receive
payment, up to $100, after
sending the original receipt
to Roadside Service.
Mechanical failures may be
covered, however any cost
for parts and labor for repairs not covered by the
warranty are the owner
responsibility.
Scheduling Service
Appointments
When the vehicle requires
warranty service, contact your
dealer and request an
appointment. By scheduling a
service appointment and
advising the service
consultant of your
transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be
scheduled into the service
department immediately, keep
driving it until it can be
scheduled for service, unless,
of course, the problem is
safety related. If it is, please
call your dealership, let them
know this, and ask for
instructions.
If your dealer requests you to
bring the vehicle for service,
you are urged to do so as
Page 394 of 424

Cadillac Lyriq Owner Manual (GMNA-Localizing-U.S./Canada-15644413) -
2023 - CRC - 3/2/22
Customer Information 393
Aftermarket parts are not
covered by the GM New
Vehicle Limited Warranty, and
any vehicle failure related to
such parts is not covered by
that warranty.
Repair Facility
GM also recommends that you
choose a collision repair
facility that meets your needs
before you ever need collision
repairs. Your dealer may have
a collision repair center with
GM-trained technicians and
state-of-the-art equipment,
or be able to recommend a
collision repair center that has
GM-trained technicians and
comparable equipment.
Insuring the Vehicle
Protect your investment in the
GM vehicle with
comprehensive and collision
insurance coverage. There are
significant differences in the
quality of coverage afforded
by various insurance policy
terms. Many insurance policiesprovide reduced protection to
the GM vehicle by limiting
compensation for damage
repairs by using aftermarket
collision parts. Some insurance
companies will not specify
aftermarket collision parts.
When purchasing insurance,
we recommend that you
ensure that the vehicle will be
repaired with GM original
equipment collision parts.
If such insurance coverage is
not available from your
current insurance carrier,
consider switching to another
insurance carrier.
If the vehicle is leased, the
leasing company may require
you to have insurance that
ensures repairs with Genuine
GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer
replacement parts. Read the
lease carefully, as you may be
charged at the end of the
lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help.
Do not leave the scene of a
crash until all matters have
been taken care of. Move the
vehicle only if its position puts
you in danger, or you are
instructed to move it by a
police officer.
Give only the necessary
information to police and other
parties involved in the crash.
For emergency towing see
Roadside Service
0388.
Gather the following
information:
.Driver name, address, and
telephone number
.Driver license number
.Owner name, address, and
telephone number
.Vehicle license plate number
.Vehicle make, model, and
model year
.Vehicle Identification
Number (VIN)