service schedule CHEVROLET BOLT EV 2021 User Guide

Chevrolet Bolt EV Owner Manual (GMNA-Localizing-U.S./Canada-
14637856) - 2021 - CRC - 10/2/20
Customer Information 265
Canada
General Motors of Canada Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices
(TTYs))
Roadside Assistance: 1-800-268-6800
Overseas
Please contact the local General Motors
Business Unit.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of
hearing, or speech-impaired and who use
Text Telephones (TTYs), Chevrolet has TTY
equipment available at its Customer
Assistance Center. Any TTY user in the U.S.
can communicate with Chevrolet by dialing:
1-800-833-2438. TTY users in Canada can dial
1-800-263-3830.
Online Owner Center
The Chevrolet Owner Center (U.S.)
my.chevrolet.com
Learn more about your vehicle features,
shop for and manage your connected
services and OnStar plans, and access
diagnostic information specific to your
vehicle.
Membership Benefits
E:Download owner’s manuals and view
vehicle-specific how-to videos.
G: View maintenance schedules, alerts, and
Vehicle Diagnostic Information. Schedule
service appointments.
I: View service records from your
dealership and add your own.
D: Select a preferred dealer and view
locations, maps, phone numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See Vehicle
Identification Number (VIN) 0261.
H:Manage your profile and payment
information. View your GM Rewards Card
earnings and My Chevrolet Rewards points.
F: Chat with online help representatives.
Visit my.chevrolet.com and create an
account today.
Chevrolet Owner Centre (Canada)
mychevrolet.ca
Visit the Chevrolet Owner Centre at
mychevrolet.ca (English) or my.chevrolet.ca
(French) to access similar benefits to the
U.S. site.
GM Mobility Reimbursement
Program
This program is available to qualified
applicants for cost reimbursement, up to
certain limits, of eligible aftermarket

Chevrolet Bolt EV Owner Manual (GMNA-Localizing-U.S./Canada-
14637856) - 2021 - CRC - 10/2/20
Customer Information 267
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may
be reimbursed within the Powertrain
warranty period. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws.
.Legal fines.
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices.
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian Vehicles
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Must be over 150 km (93 mi) from where
the trip was started to qualify.
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been
received, the Roadside Assistance advisor
will help to make arrangements and
explain how to receive payment.
.Alternative Service: If assistance cannot
be provided right away, the Roadside
Assistance advisor may give permission to
get local emergency road service. You will
receive payment, up to $100, after
sending the original receipt to Roadside
Assistance. Mechanical failures may be
covered, however any cost for parts and
labor for repairs not covered by the
warranty are the owner's responsibility.
Scheduling Service Appointments
When the vehicle requires warranty service,
contact your dealer and request an
appointment. By scheduling a service
appointment and advising the service
consultant of your transportation needs,
your dealer can help minimize your
inconvenience. If the vehicle cannot be scheduled into the
service department immediately, keep
driving it until it can be scheduled for
service, unless, of course, the problem is
safety related. If it is, please call your
dealership, let them know this, and ask for
instructions.
If your dealer requests you to bring the
vehicle for service, you are urged to do so
as early in the work day as possible to
allow for same-day repair.
Courtesy Transportation Program
To enhance your ownership experience, we
and our participating dealers are proud to
offer Courtesy Transportation, a customer
support program for vehicles with the
Bumper-to-Bumper (Base Warranty Coverage
period in Canada), extended powertrain,
and/or hybrid-specific warranties in both the
U.S. and Canada.
Several Courtesy Transportation options are
available to assist in reducing inconvenience
when warranty repairs are required.
Courtesy Transportation is not a part of the
New Vehicle Limited Warranty. A separate
manual entitled
“Limited Warranty and

Chevrolet Bolt EV Owner Manual (GMNA-Localizing-U.S./Canada-
14637856) - 2021 - CRC - 10/2/20
270 Customer Information
Choose a reputable repair facility that uses
quality replacement parts. See“Collision
Parts” earlier in this section.
In a crash, the sensing system may shut
down the high voltage system. See Battery -
North America 0204 for important safety
information. If an airbag has inflated, see
What Will You See after an Airbag Inflates?
0 42.
If the vehicle is damaged from a crash,
flood, fire, or other event it may be
necessary to have the vehicle inspected.
SeeBattery - North America 0204 for
important safety information.
Managing the Vehicle Damage Repair
Process
In the event that the vehicle requires
damage repairs, GM recommends that you
take an active role in its repair. If you have
a pre-determined repair facility of choice,
take the vehicle there, or have it towed
there. Specify to the facility that any
required replacement collision parts be
original equipment parts, either new
Genuine GM parts or recycled original GM
parts. Remember, recycled parts will not be
covered by the GM vehicle warranty. Insurance pays the bill for the repair, but
you must live with the repair. Depending on
your policy limits, your insurance company
may initially value the repair using
aftermarket parts. Discuss this with the
repair professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have the
vehicle repaired with Genuine GM parts,
even if your insurance coverage does not
pay the full cost.
If another party's insurance company is
paying for the repairs, you are not obligated
to accept a repair valuation based on that
insurance company's collision policy repair
limits, as you have no contractual limits
with that company. In such cases, you can
have control of the repair and parts choices
as long as the cost stays within reasonable
limits.
Publication Ordering Information
Service Manuals
Service manuals have the diagnosis and
repair information on the engine,
transmission, axle, suspension, brakes,
electrical system, steering system, body, etc.
Customer Literature
Owner’s manuals are written specifically for
owners and are intended to provide basic
operational information about the vehicle.
The owner’s manual includes the
Maintenance Schedule for all models.
Customer literature publications available for
purchase include owner’s manuals, warranty
manuals, and portfolios. Portfolios include an
owner’s manual, warranty manual,
if applicable, and zip lock bag or pouch.
Current and Past Models
Service manuals and customer literature are
available for many current and past model
year GM vehicles.
To order, call 1-800-551-4123 Monday–Friday,
8:00 a.m.–6:00 p.m. eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see Helm, Inc. at:
www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.

Chevrolet Bolt EV Owner Manual (GMNA-Localizing-U.S./Canada-
14637856) - 2021 - CRC - 10/2/20
280 Connected Services
PressQ, then ask the Advisor to download
directions to the vehicle’s navigation system,
if equipped. After the call ends, the
navigation screen will provide prompts to
begin driving directions. Routes that are sent
to the navigation screen can only be
canceled through the navigation system.
See www.onstar.com (U.S.) or www.onstar.ca
(Canada).
Connections
The following services help with staying
connected.
For coverage maps, see www.onstar.com
(U.S.) or www.onstar.ca (Canada).
Ensuring Security
.Change the default passwords for the
Wi-Fi hotspot and myChevrolet mobile
application. Make these passwords
different from each other and use a
combination of letters and numbers to
increase the security.
.Change the default name of the SSID
(Service Set Identifier). This is your
network’s name that is visible to other
wireless devices. Choose a unique name
and avoid family names or vehicle
descriptions. Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the Internet
and web content at 4G LTE speed. Up to
seven mobile devices can be connected.
A data plan is required. Use the in-vehicle
controls only when it is safe to do so.
1. To retrieve Wi-Fi hotspot information, press
=to open the OnStar app on the
infotainment display, then select Wi-Fi
Hotspot. On some vehicles, touch Wi-Fi
or Wi-Fi Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID), password, and on
some vehicles, the connection type (no
Internet connection, 3G, 4G, 4G LTE), and
signal quality (poor, good, excellent). The
LTE icon shows connection to Wi-Fi. It is
possible that the icon may not illuminate
even though the vehicle has an active
connection.
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR to connect
with an Advisor. On some vehicles, the
SSID and password can be changed in
the Wi-Fi Hotspot menu. After initial set-up, your vehicle’s Wi-Fi
hotspot will connect automatically to your
mobile devices. Manage data usage by
turning Wi-Fi on or off on your mobile
device, using the myChevrolet mobile app,
or by contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be managed
from the Wi-Fi Hotspot menu.
MyChevrolet Mobile App (If Available)
Download the myChevrolet mobile app to
compatible Apple and Android smartphones.
Chevrolet users can access the following
services from a smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
.Lock/unlock doors, if equipped with
automatic locks.
.Activate the horn and lamps.
.Check the vehicle’s energy level, range or
tire pressure, if factory-equipped with the
Tire Pressure Monitor System.
.Send destinations to the vehicle.
.Locate the vehicle on a map (U.S.
market only).
.Turn the vehicle's Wi-Fi hotspot on/off,
manage settings, and monitor data
consumption, if equipped.
.Locate a dealer and schedule service.

Chevrolet Bolt EV Owner Manual (GMNA-Localizing-U.S./Canada-
14637856) - 2021 - CRC - 10/2/20
Index 287
Lights (cont'd)Sport Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
StabiliTrak OFF . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Traction Control System
(TCS)/StabiliTrak . . . . . . . . . . . . . . . . . . . . . . 88
Traction Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Vehicle Ready . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Locks Automatic Door . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . 16
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Lockout Protection . . . . . . . . . . . . . . . . . . . . . . . 17
Power Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Lower Anchors and Tethers for
Children (LATCH System) . . . . . . . . . . . . . . . . .55
M
MaintenanceAir Conditioning Regular Operation . . . . 145
Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Maintenance Schedule . . . . . . . . . . . . . . . . . . . 253
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258 Messages
Propulsion Power . . . . . . . . . . . . . . . . . . . . . . 100
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Vehicle Speed . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Mirror Rear Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Mirrors
Automatic Dimming Rearview . . . . . . . . . . . 21
Convex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Folding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Manual Rearview . . . . . . . . . . . . . . . . . . . . . . . . 21
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Mirrors, Interior Rearview . . . . . . . . . . . . . . . . . . 21
Modes Driver Selected . . . . . . . . . . . . . . . . . . . . . . . . 159
Monitor System, Tire Pressure . . . . . . . . . . . 222
Multi-band Antenna . . . . . . . . . . . . . . . . . . . . . 120
N
Navigation Connected Services . . . . . . . . . . . . . . . . . . . . 279
New Vehicle Break-In . . . . . . . . . . . . . . . . . . . . 156
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Off-Road
Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Older Children, Restraints . . . . . . . . . . . . . . . . . 49
One-Pedal Driving . . . . . . . . . . . . . . . . . . . . . . . . 163
Online Owner Center . . . . . . . . . . . . . . . . . . . . 265
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
OnStar Additional Information . . . . . . . . . . . 275
OnStar Emergency . . . . . . . . . . . . . . . . . . . . . . . 275
OnStar Overview . . . . . . . . . . . . . . . . . . . . . . . . . 274
OnStar Security . . . . . . . . . . . . . . . . . . . . . . . . . . 275
OnStar System . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Operation Infotainment System . . . . . . . . . . . . . . . . . . . 114
Options Charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Outlets
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Instrument Panel . . . . . . . . . . . . . . . . . . . . . . . . 4
Underhood Compartment . . . . . . . . . . . . . . 200
Owner Checks and Services . . . . . . . . . . . . . . 255
P
Park
Shifting Into . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Shifting Out of . . . . . . . . . . . . . . . . . . . . . . . . 159
Park Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171