CHEVROLET EXPRESS 2007 Owners Manual

•Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identification Number (VIN), insurance company and
policy number, and a general description of the
damage to the other vehicle.
•If possible, call your insurance company from the
scene of the crash. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are driveable.
•Choose a reputable collision repair facility for your
vehicle. Whether you select a dealer/retailer or a
private collision repair facility to fix the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable with
their work for a long time.
•Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
Managing the Vehicle Damage Repair
Process
In the event that your vehicle requires damage repairs,
GM recommends that you take an active role in its repair.
If you have a pre-determined repair facility of choice, take
your vehicle there, or have it towed there. Specify to the
facility that any required replacement collision parts be
original equipment parts, either new Genuine GM parts
or recycled original GM parts. Remember, recycled parts
will not be covered by your GM vehicle warranty.
Insurance pays the bill for the repair, but you must
live with the repair. Depending on your policy limits,
your insurance company may initially value the repair
using aftermarket parts. Discuss this with your repair
professional, and insist on Genuine GM parts. Remember
if your vehicle is leased you may be obligated to have the
vehicle repaired with Genuine GM parts, even if your
insurance coverage does not pay the full cost.
If another party’s insurance company is paying for
the repairs, you are not obligated to accept a repair
valuation based on that insurance company’s collision
policy repair limits, as you have no contractual limits with
that company. In such cases, you can have control of
the repair and parts choices as long as cost stays within
reasonable limits.
8-15

Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or
death, you should immediately inform the National
Highway Traffic Safety Administration (NHTSA)
in addition to notifying General Motors.
If NHTSA receives similar complaints, it may open
an investigation, and if it finds that a safety defect
exists in a group of vehicles, it may order a recall
and remedy campaign. However, NHTSA cannot
become involved in individual problems between
you, your dealer, or General Motors.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
http://www.safercar.gov;or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety fromhttp://www.safercar.gov.
Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your
vehicle has a safety defect, notify Transport Canada
immediately, in addition to notifying General Motors of
Canada Limited. Call them at 1-800-333-0510 or write to:
Transport Canada
Road Safety Branch
2780 Sheffield Road
Ottawa, Ontario K1B 3V9
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, please notify General Motors.
Call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777 (English) or
1-800-263-7854 (French), or write:
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
8-16

Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle suspension,
brakes, electrical, steering, body, etc.
Service Bulletins
Service Bulletins give additional technical service
information needed to knowledgeably service
General Motors cars and trucks. Each bulletin
contains instructions to assist in the diagnosis
and service of your vehicle.
Owner Information
Owner publications are written specifically for owners
and intended to provide basic operational information
about the vehicle. The owner manual includes the
Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00 (U.S.) plus processing fee
Without Portfolio: Owner Manual only.
RETAIL SELL PRICE: $25.00 (U.S.) plus processing fee
Current and Past Model Order Forms
Technical Service Bulletins and Manuals are available
for current and past model GM vehicles. To request
an order form, specify year and model name of
the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc.
on the World Wide Web at: helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
8-17

Vehicle Data Recording and
Privacy
Your GM vehicle has a number of sophisticated
computers that record information about the vehicle’s
performance and how it is driven. For example, your
vehicle uses computer modules to monitor and control
engine and transmission performance, to monitor the
conditions for airbag deployment and deploy airbags
in a crash and, if so equipped, to provide antilock braking
to help the driver control the vehicle. These modules may
store data to help your dealer/retailer technician service
your vehicle. Some modules may also store data about
how you operate the vehicle, such as rate of fuel
consumption or average speed. These modules may also
retain the owner’s personal preferences, such as radio
pre-sets, seat positions, and temperature settings.
Event Data Recorders
This vehicle has an Event Data Recorder (EDR).
The main purpose of an EDR is to record, in certain
crash or near crash-like situations, such as an airbag
deployment or hitting a road obstacle, data that will assist
in understanding how a vehicle’s systems performed.
The EDR is designed to record data related to vehicle
dynamics and safety systems for a short period of time,
typically 30 seconds or less. The EDR in this vehicle is
designed to record such data as:
•How various systems in your vehicle were operating
•Whether or not the driver and passenger safety belts
were buckled/fastened
•How far, if at all, the driver was pressing the
accelerator and/or brake pedal
•How fast the vehicle was traveling
This data can help provide a better understanding of the
circumstances in which crashes and injuries occur.
8-18

Important:EDR data is recorded by your vehicle only
if a non-trivial crash situation occurs; no data is recorded
by the EDR under normal driving conditions and no
personal data (e.g., name, gender, age, and crash
location) is recorded. However, other parties, such
as law enforcement, could combine the EDR data with
the type of personally identifying data routinely acquired
during a crash investigation.
To read data recorded by an EDR, special equipment is
required, and access to the vehicle or the EDR is needed.
In addition to the vehicle manufacturer, other parties,
such as law enforcement, that have the special
equipment, can read the information if they have
access to the vehicle or the EDR.GM will not access this data or share it with others
except: with the consent of the vehicle owner or, if the
vehicle is leased, with the consent of the lessee; in
response to an official request of police or similar
government office; as part of GM’s defense of litigation
through the discovery process; or, as required by law.
Data that GM collects or receives may also be used for
GM research needs or may be made available to others
for research purposes, where a need is shown and the
data is not tied to a specific vehicle or vehicle owner.
OnStar®
If your vehicle has OnStar and you subscribe to the
OnStar services, please refer to the OnStar Terms and
Conditions for information on data collection and use.
8-19

Navigation System
If your vehicle has a navigation system, use of the system
may result in the storage of destinations, addresses,
telephone numbers, and other trip information. Refer to
the navigation system operating manual for information
on stored data and for deletion instructions.
Radio Frequency
Identication (RFID)
RFID technology is used in some vehicles for functions
such as tire pressure monitoring and ignition system
security, as well as in connection with conveniences
such as key fobs for remote door locking/unlocking
and starting, and in-vehicle transmitters for garage
door openers. RFID technology in GM vehicles does
not use or record personal information or link with any
other GM system containing personal information.
Radio Frequency Statement
This vehicle has systems that operate on a radio
frequency that comply with Part 15 of the Federal
Communications Commission (FCC) Rules and with
RSS-210/211 of Industry and Science Canada.
Operation is subject to the following two conditions:
1. The device may not cause interference.
2. The device must accept any interference received,
including interference that may cause undesired
operation of the device.
Changes or modifications to any of these systems by
other than an authorized service facility could void
authorization to use this equipment.
8-20

A
Accessories and Modifications............................ 6-3
Accessory Power............................................3-23
Accessory Power Outlets.................................4-14
Additives, Fuel................................................. 6-7
Add-On Electrical Equipment...........................6-109
Air Cleaner/Filter, Engine.................................6-20
Air Conditioning..............................................4-15
Airbag
Adding Equipment to Your Airbag-Equipped
Vehicle...................................................2-79
Airbag System
Airbag Off Switch........................................2-70
How Does an Airbag Restrain?......................2-67
Passenger Sensing System...........................2-73
Servicing Your Airbag-Equipped Vehicle..........2-78
What Makes an Airbag Inflate?......................2-67
What Will You See After an Airbag Inflates?....2-68
When Should an Airbag Inflate?....................2-65
Where Are the Airbags?...............................2-63
Airbags
Off Light.....................................................4-24
Passenger Status Indicator...........................4-25
Readiness Light..........................................4-23
System Check.............................................2-60
All-Wheel Drive...............................................6-49
All-Wheel-Drive (AWD) System........................... 5-8Antenna
Fixed Mast.................................................4-78
Antilock Brake System (ABS)............................. 5-4
Warning Light.............................................4-28
Appearance Care
Aluminum Wheels......................................6-107
Care of Safety Belts...................................6-104
Chemical Paint Spotting..............................6-108
Cleaning Exterior Lamps/Lenses..................6-105
Fabric/Carpet............................................6-103
Finish Care...............................................6-106
Finish Damage..........................................6-108
Instrument Panel, Vinyl, and Other Plastic
Surfaces...............................................
6-104
Interior Cleaning........................................6-102
Sheet Metal Damage..................................6-107
Tires........................................................6-107
Underbody Maintenance.............................6-108
Washing Your Vehicle.................................6-105
Weatherstrips............................................6-105
Windshield and Wiper Blades......................6-106
Ashtray.........................................................4-15
Assistance Program, Roadside........................... 8-8
Audio System.................................................4-59
Audio Steering Wheel Controls......................4-77
Radio Reception..........................................4-78
Setting the Clock.........................................4-60
Theft-Deterrent Feature................................4-77
1

Audio System(s).............................................4-62
Automatic Door Lock.......................................3-11
Automatic Door Unlock....................................3-11
Automatic Headlamp System............................4-11
Automatic Transmission
Fluid..................................................6-21, 6-24
Operation...........................................3-27, 3-32
Axle, Rear.....................................................6-50
B
Battery..........................................................6-43
Electric Power Management..........................4-13
Run-Down Protection...................................4-14
Belt Routing, Engine.......................................7-15
Brake
Emergencies................................................ 5-5
Brakes..........................................................6-40
Antilock....................................................... 5-4
Parking......................................................3-36
System Warning Light..................................4-27
Braking........................................................... 5-3
Braking in Emergencies..................................... 5-5
Break-In, New Vehicle.....................................3-22
Bulb Replacement...........................................6-58
Center High-Mounted Stoplamp (CHMSL)........6-56
Front Turn Signal, Sidemarker and Parking
Lamps ....................................................6-55
Halogen Bulbs............................................6-53Bulb Replacement (cont.)
Headlamps.................................................6-53
License Plate Lamps....................................6-58
Taillamps....................................................6-56
Buying New Tires...........................................6-79
C
Calibration.....................................................4-42
California
Perchlorate Materials Requirements................. 6-4
Warning....................................................... 6-4
California Fuel.................................................. 6-6
Canadian Owners............................................... iii
Capacities and Specifications..........................6-116
Carbon Monoxide
Engine Exhaust...........................................3-40
Winter Driving.............................................5-16
Care of
Safety Belts..............................................6-104
Cargo Door Relocking.....................................3-10
CD, MP3 .......................................................4-72
Center High-Mounted Stoplamp (CHMSL)...........6-56
Chains, Tire...................................................6-84
Charging System Light....................................4-26
Check
Engine Lamp..............................................4-30
Checking Things Under the Hood......................6-12
Chemical Paint Spotting.................................6-108
2

Child Restraints
Infants and Young Children...........................2-33
Lower Anchors and Tethers for Children..........2-42
Older Children.............................................2-30
Securing a Child Restraint in a Rear Seat
Position..................................................2-49
Securing a Child Restraint in the Right
Front Seat Position...........................2-52, 2-56
Systems.....................................................2-37
Where to Put the Restraint...........................2-40
Cigarette Lighter.............................................4-15
Circuit Breakers............................................6-110
Cleaning
Aluminum Wheels......................................6-107
Exterior Lamps/Lenses................................6-105
Fabric/Carpet............................................6-103
Finish Care...............................................6-106
Instrument Panel, Vinyl, and Other Plastic
Surfaces...............................................6-104
Interior.....................................................6-102
Tires........................................................6-107
Underbody Maintenance.............................6-108
Washing Your Vehicle.................................6-105
Weatherstrips............................................6-105
Windshield and Wiper Blades......................6-106
Climate Control System...................................4-15
Outlet Adjustment........................................4-17
Rear Air Conditioning and Heating System......4-18
Rear Heating System...................................4-18
Climate Controls.............................................1-13Clock, Setting.................................................4-60
Collision Damage Repair..................................8-13
Compass.......................................................4-42
Control of a Vehicle.......................................... 5-3
Coolant
Engine.......................................................6-29
Engine Temperature Gage............................4-29
Cooling System..............................................6-28
Courtesy Transportation Program......................8-11
Cruise Control.................................................. 4-6
Light..........................................................4-35
Customer Assistance......................................... 8-6
Offices......................................................... 8-6
Text Telephone (TTY) Users........................... 8-6
Customer Information
Service Publications Ordering Information........8-17
Customer Satisfaction Procedure........................ 8-2
D
Damage Repair, Collision.................................8-13
Data Recorders, Event....................................8-18
Daytime Running Lamps (DRL).........................4-10
Defensive Driving............................................. 5-2
Delayed Locking.............................................3-10
DIC Compass.................................................4-42
Disc, MP3......................................................4-72
Doing Your Own Service Work........................... 6-4
Dome Lamp Override......................................4-12
3

Dome Lamps .................................................4-12
Door
60/40 Swing-Out Side Door...........................3-13
Automatic Door Lock....................................3-11
Automatic Door Unlock.................................3-11
Cargo Door Relocking..................................3-10
Delayed Locking..........................................3-10
Locks.......................................................... 3-9
Power Locks...............................................3-10
Programmable Automatic Door Locks.............3-10
Rear Door Security Locks.............................3-11
Rear Doors.................................................3-15
Sliding Side Door........................................3-12
Drive Systems
All-Wheel Drive...........................................6-49
Driver Information Center (DIC).........................4-36
DIC Operation and Displays..........................4-37
DIC Vehicle Customization............................4-52
DIC Warnings and Messages........................4-44
Driving
At Night.....................................................5-12
Before a Long Trip......................................5-14
Defensive..................................................... 5-2
Drunk.......................................................... 5-2
Highway Hypnosis.......................................5-14
Hill and Mountain Roads..............................5-15
In Rain and on Wet Roads...........................5-13
Loss of Control...........................................5-10Driving (cont.)
Off-Road Recovery......................................5-10
Rocking Your Vehicle to Get it Out.................5-19
Winter........................................................5-16
Driving for Better Fuel Economy.......................1-18
Dual Tire Operation.........................................6-70
E
E85 Fuel......................................................... 6-8
EDR .............................................................8-18
Electrical Equipment, Add-On..........................6-109
Electrical System
Engine Compartment Fuse Block.................6-112
Floor Console Fuse Block...........................6-111
Fuses and Circuit Breakers.........................6-110
Headlamp Wiring.......................................6-110
Windshield Wiper Fuses.............................6-110
Electronic Immobilizer
PASS-Key
®III+...........................................3-20
Electronic Immobilizer Operation
PASS-Key
®III+...........................................3-20
Engine
Air Cleaner/Filter.........................................6-20
Check and Service Engine Soon Lamp...........4-30
Compartment Overview................................6-14
Coolant......................................................6-29
4