audio CHEVROLET EXPRESS 2020 Infotainment System Manual

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
68 Bluetooth Phone/Devices
Bluetooth Phone/
Devices
Bluetooth
For vehicles equipped with
Bluetooth capability, the system can
interact with many cell phones,
allowing:
.Placement and receipt of calls in
a hands-free mode.
. Sharing of the address book or
contact list with the vehicle. Not
all phones are compatible for
contacts list downloading.
. Control of and playback of
Pandora and Stitcher
applications.
. Audio streaming.
. Playback and viewing of text
messages. Not all phones are
compatible with text messaging
from the radio.
To minimize driver distraction,
before driving, and with the vehicle
parked: .
Become familiar with the
features of the cell phone.
Organize the phone book and
contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
. Review the controls and
operation of the infotainment
system.
. Pair cell phone(s) to the vehicle.
The system may not work with
all cell phones. See “Pairing”in
this section.
. See “Deleting a Paired Phone”
in this section.
{Warning
When using a cell phone, it can
be distracting to look too long or
too often at the screen of the
phone or the infotainment system.
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving. Vehicles with a Bluetooth system
can use a Bluetooth-capable cell
phone with a Hands-Free Profile to
make and receive phone calls. The
infotainment system and voice
recognition are used to control the
system. The system can be used
while the ignition is on or in ACC/
ACCESSORY. The range of the
Bluetooth system can be up to 9.1 m
(30 ft). Not all phones support all
functions and not all phones work
with the Bluetooth system. See
www.gm.com/bluetooth for more
information about compatible
phones.
Bluetooth Controls
Use the controls on the infotainment
system and the steering wheel to
operate the Bluetooth system.
Steering Wheel Controls
b/g:
. Press to answer incoming calls,
confirm system information, and
start voice recognition.
. Press and hold to start voice
recognition.

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
Bluetooth Phone/Devices 69
Infotainment System Controls
For information about how to
navigate the menu system using the
infotainment controls, seeUsing the
System 07.
Using Voice Recognition
The voice recognition system uses
commands to control the system
and dial phone numbers.
To use voice recognition, press
b
/gon the steering wheel.
If you know the command you
would like to execute, say the
command. If the command is not
known, say “Help”while in any voice
recognition menu.
See Voice Recognition 052.
Noise : The system may not
recognize voice commands if there
is too much background noise.
When to Speak : A tone sounds to
indicate that the system is ready for
a voice command. Wait for the tone
and then speak. How to Speak :
Speak clearly in a
calm and natural voice.
Audio System
When using the Bluetooth system,
sound comes through the vehicle's
front audio system speakers and
overrides the audio system. Use the
volume bar during a call to change
the volume level. The adjusted
volume level remains in memory for
later calls. The system maintains a
minimum volume level.
Pairing a New Bluetooth
Device
1. Touch the Settings icon on the Home Page to access the
Settings menu. Touch
Bluetooth Device List. If not
grayed out, touching the Phone
icon on the Home Page will
also access the Bluetooth
Device List if no phone is
connected. If another phone is
connected, touching the Phone
icon on the Home Page will
access the main phone display.
2. Touch the Pair Device option to
start the process of adding a
new Bluetooth device to the
radio system.
3. Once Pair Device is touched, the radio becomes
discoverable for three minutes.
A four or six-digit Personal
Identification Number (PIN)
appears on the display.
4. Start the pairing process on the device to be paired to the
vehicle. See the device
manufacturer's user guide for
information.
5. When the radio is discovered, the infotainment display
changes to the pairing display.
If the Bluetooth device does
not connect to the radio within

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
76 Bluetooth Phone/Devices
3. Select either All, Missed,Incoming, or Outgoing calls.
The PUSH/SEL knob can be
used to scroll through the
call list.
Once one of these options has been
selected, a menu displays a list of
contacts and numbers. Turn the PUSH/SEL knob to scroll
through the list. Press it to place
a call.
Accepting or Declining an
Incoming Call
When an incoming call is received,
the audio is muted and a ring tone
sounds.
Touch Accept to answer the call or
touch Ignore to disregard the
incoming call.
If the call is accepted, a Phone
Information screen displays.
Call Waiting
Call waiting must be supported on
the Bluetooth phone and enabled by
the wireless service carrier to work.

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
80 Bluetooth Phone/Devices
4. To delete all devices, touch theDelete All option at the bottom
of the display.
Text Messaging
For vehicles equipped with
Bluetooth capability (Message
Access Protocol), the system can
display text messages, play back a
message over the audio system,
and send a predefined message.
Not all phones support all functions
and work with Bluetooth. The radio
only supports the receipt of SMS
text messages. A request may need
to accepted on the phone or some
phone settings may need to be
changed to allow for text messaging
to function. See the cell phone
manufacturer ’s user guide. Text
messaging features can also be
initiated via voice recognition. Users
can play, reply, and forward a
message through voice recognition.
Using Text Messaging
1. Touch the Text Messaging icon on the Home Page or touch
Menu on the Phone main display to go to the Phone
Menu and select Text
Messaging. The Text
Messaging icon on the Home
Page and Phone Menu item
are grayed out if not supported
by the Bluetooth connected
device.
2. A pop-up message displays
stating, “Retrieving Messages.”
3. Once all messages are
retrieved, the Text
Messaging-Inbox displays.
Select a message for viewing
or touch the speaker icon to
the left of the Name or Number
to play back the message
through the audio system.
Viewing messages is only
available while the vehicle is
not in motion. Touch Sent to
view a list of sent messages.
Not all phones allow access to
previous messages.
4. View the message or touch the
Play option to hear the
message through the vehicle’s
speakers. The message view
display is locked while the
vehicle is in motion.

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
86 Index
Index4
4G LTE . . . . . . . . . . . . . . . . . . . . . . . . . . 35
A
Accepting or Declining anIncoming Call . . . . . . . . . . . . . . . . . . 76
Adding or Removing SiriusXM Categories . . . . . . . . . . . . . . . . . . . . . 16
Agreements Trademarks and License . . . . . . . . 83
AM-FM Radio . . . . . . . . . . . . . . . . . . . . 13
Audio
Bluetooth. . . . . . . . . . . . . . . . . . . . . . . . 34
Audio Players CD/DVD. . . . . . . . . . . . . . . . . . . . . . . . . 25
MP3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Audio System . . . . . . . . . . . . . . . . . . . . 69
Auxiliary Devices . . . . . . . . . . . . . . . . . . . . . . . . . 33
Avoiding Untrusted Media
Devices . . . . . . . . . . . . . . . . . . . . . . . . 25
B
Bluetooth . . . . . . . . . . . . . . . . . . . . 68, 84
Bluetooth Audio . . . . . . . . . . . . . . . . . 34
Bluetooth Audio and VoiceRecognition . . . . . . . . . . . . . . . . . . . . 33
Bluetooth Controls . . . . . . . . . . . . . . . 68
C
Call Waiting . . . . . . . . . . . . . . . . . . . . . . 76
Canceling Voice Recognition . . . . 53
CD/DVD Player . . . . . . . . . . . . . . . . . . 25
Cleaning High Gloss Surfaces and Vehicle Information and
Radio Displays . . . . . . . . . . . . . . . . . 11
Conference Calling . . . . . . . . . . . . . . 77
Controls Steering Wheel. . . . . . . . . . . . . . . . . . . 6
Coverage Explanations . . . . . . . . . . 51
Customer Assistance Offices . . . . 12
D
Database Coverage Explanations . . . . . . . . . . . . . . . . . . . 51
Destination . . . . . . . . . . . . . . . . . . . . . . 40
Destination and Guidance Commands . . . . . . . . . . . . . . . . . . . . . 56
Destination Menu with Route
Guidance Active . . . . . . . . . . . . . . . 45
Detailed Areas . . . . . . . . . . . . . . . . . . . 38
Device List . . . . . . . . . . . . . . . . . . . . . . 79
Devices Auxiliary. . . . . . . . . . . . . . . . . . . . . . . . . 33
Driving on a Route . . . . . . . . . . . . . . . 47
Dual Tone Multi-Frequency (DTMF) Tones . . . . . . . . . . . . . . . . . . 78

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
Index 87
E
Ending a Call . . . . . . . . . . . . . . . . . . . . 77
English or Metric Units . . . . . . . . . . . . 6
Error Messages . . . . . . . . . . . . . . . . . 26
F
Finding a Station . . . . . . . . . . . . . . . . 13
G
General Commands . . . . . . . . . . . . . 55
Global PositioningSystem (GPS) . . . . . . . . . . . . . . . . . . 49
Guidance Problems with the Route . . . . . . . . 50
H
Help Commands . . . . . . . . . . . . . . . . . 58
Helpful Hints for SpeakingCommands . . . . . . . . . . . . . . . . . . . . . 53
Home Page . . . . . . . . . . . . . . . . . . . . . . . 7
Home Page Customization . . . . . . . 8
Home Page Features . . . . . . . . . . . . . 8
I
If the System Needs Service . . . . . 50
Infotainment . . . . . . . . . . . . . . . . . . . . . . 2
Infotainment Controls . . . . . . . . . . . . . 4
Infotainment System Settings . . . . 13 Internet Radio
Pandora. . . . . . . . . . . . . . . . . . . . . . . . . 16
Stitcher. . . . . . . . . . . . . . . . . . . . . . . . . . 20
L
Language . . . . . . . . . . . . . . . . . . . . . . . . . 6
Launching Pandora . . . . . . . . . . . . . . 17
Launching Stitcher . . . . . . . . . . . . . . . 21
Loading and Ejecting Discs . . . . . . 25
Low Fuel Alert (If Equipped) . . . . . 65
M
Making a Call . . . . . . . . . . . . . . . . . . . . 74
Making a Call Using the
Phone Book Contacts and
Call List . . . . . . . . . . . . . . . . . . . . . . . . 73
Map Adjustments . . . . . . . . . . . . . . . . 37
Map Data Updates . . . . . . . . . . . . . . . 50
Map End User License
Agreement . . . . . . . . . . . . . . . . . . . . . 84
Map Scales . . . . . . . . . . . . . . . . . . . . . . 38
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Media Avoiding Untrusted Devices . . . . . 25
Messaging Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Mixed-Band Presets . . . . . . . . . . . . . 15
MP3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
N
Navigation
Destination. . . . . . . . . . . . . . . . . . . . . . 40
Using the System . . . . . . . . . . . . . . . 36
Navigation Symbols . . . . . . . . . . . . . 39
O
OnStar (if equipped)
Command . . . . . . . . . . . . . . . . . . . . . . 58
OnStar System . . . . . . . . . . . . . . 35, 48
Overview . . . . . . . . . . . . . . . . . . . . . . . . . 3
P
Pairing . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Pairing a New Bluetooth Device . . . . . . . . . . . . . . . . . . . . . . . . . 69
Pandora . . . . . . . . . . . . . . . . . . . . . . . . . 16
Pandora (If Equipped) . . . . . . . . . . . 84
Pandora Commands . . . . . . . . . . . . . 56
Pandora Internet Radio . . . . . . . . . . 16
Pandora Troubleshooting . . . . . . . . 19
Pictures . . . . . . . . . . . . . . . . . . . . . . . . . 23
Playing a DVD Video . . . . . . . . . . . . 27
Playing an Audio CD . . . . . . . . . . . . 26
Playing an MP3 CD . . . . . . . . . . . . . . 27
Playing from a USB . . . . . . . . . . . . . . 29
Playing from an iPhone or iPad . . . . . . . . . . . . . . . . . . . . . . . . . 33
Playing from an iPod . . . . . . . . . . . . 31