duramax CHEVROLET EXPRESS CARGO VAN 2014 1.G Owners Manual

Black plate (3,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
Introduction iii
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, and
EXPRESS are trademarks and/or
service marks of General Motors
LLC, its subsidiaries, affiliates,
or licensors.
This manual describes features that
may or may not be on your specific
vehicle either because they are
options that you did not purchase or
due to changes subsequent to the
printing of this owner manual.Please refer to the purchase
documentation relating to your
specific vehicle to confirm each of
the features found on your vehicle.
For vehicles first sold in Canada,
substitute the name
“General
Motors of Canada Limited” for
Chevrolet Motor Division wherever it
appears in this manual.
If the vehicle has the Duramax
®
Diesel engine, see the Duramax
diesel supplement for additional and
specific information on this engine.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
Propriétaires Canadiens
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
savant:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Litho in U.S.A.
Part No. 22796520 B Second Printing©2013 General Motors LLC. All Rights Reserved.

Black plate (11,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
Instruments and Controls 5-11
If the vehicle has a diesel engine,
see the Duramax diesel supplement
for more information.
Speedometer
The speedometer shows the
vehicle's speed in either kilometers
per hour (km/h) or miles per
hour (mph).
Odometer
The odometer shows how far the
vehicle has been driven, in either
kilometers or miles.
This vehicle has a tamper‐resistant
odometer. The digital odometer will
read 999,999 if it is turned back.
If the vehicle needs a new odometer
installed, it must be set to the
mileage total of the old odometer.
If that is not possible, then it must
be set at zero and a label must be
put on the driver door to show the
old mileage reading when the new
odometer was installed.
Trip Odometer
The trip odometer can show how far
the vehicle has been driven since
the trip odometer was last set
to zero.
Press the
3Driver Information
Center (DIC) button to display the
trip odometer and the regular
odometer information.
See Driver Information Center (DIC)
on page 5-25 for more information
on resetting the trip odometer.
To display the odometer reading
with the ignition off, press
3.
Fuel Gauge
Metric
English

Black plate (12,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
5-12 Instruments and Controls
The fuel gauge, when the ignition is
on, indicates how much fuel is left in
the vehicle fuel tank.
An arrow on the fuel gauge
indicates the side of the vehicle the
fuel door is on.
The gauge first indicates empty
before the vehicle is out of fuel, and
the fuel tank should be
refueled soon.
Listed are four situations customers
might experience with the fuel
gauge. None of these indicate a
problem with the fuel gauge:
.At the gas station, the fuel pump
shuts off before the gauge
reads full.
.It takes a little more or less fuel
to fill up than the fuel gauge
indicated. For example, the
gauge may have indicated the
tank was half full, but it actually
took a little more or less than
half the tank's capacity to fill
the tank.
.The gauge moves a little while
turning a corner or speeding up.
.The gauge does not go back to
empty when the ignition is
turned off.
If the vehicle has a diesel engine,
see the Duramax diesel
supplement.
Engine Oil Pressure
Gauge
Metric

Black plate (26,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
5-26 Instruments and Controls
corner of the DIC display. The
outside air temperature
automatically appears in the bottom
right corner of the DIC display.
If there is a problem with the system
that controls the temperature
display, the numbers will be
replaced with dashes. If this occurs,
have the vehicle serviced by your
dealer.
If the vehicle has a diesel engine,
see the Duramax diesel
supplement.
DIC Operation and Displays
The DIC has different displays
which can be accessed by pressing
the DIC buttons on the instrument
panel, next to the instrument cluster.DIC Buttons
The buttons are the trip/fuel, vehicle
information, customization, and set/
reset buttons. The button functions
are detailed in the following pages.
3(Trip/Fuel):
Press this button
to display the odometer, trip
odometers, fuel range, average
economy, fuel used, timer, average
speed, and digital tachometer.
T(Vehicle Information): Press
this button to display the oil life, rear
park assist, units, tire pressure
readings for vehicles with the Tire Pressure Monitor System (TPMS),
engine hours, Tire Pressure Monitor
System (TPMS) programming for
vehicles with the TPMS and without
a Remote Keyless Entry (RKE)
transmitter, and compass zone and
compass calibration on vehicles
with this feature.
U(Customization):
Press this
button to customize the feature
settings on the vehicle. See Vehicle
Personalization on page 5-39 for
more information.
V(Set/Reset): Press this button to
set or reset certain functions and to
turn off or acknowledge messages
on the DIC.

Black plate (30,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
5-30 Instruments and Controls
If a low tire pressure condition is
detected by the system while
driving, a message advising you to
check the pressure in a specific tire
will appear in the display. SeeTire
Pressure on page 10-55 andTire
Messages on page 5-37 for more
information.
If the tire pressure display shows
dashes instead of a value, there
may be a problem with the vehicle.
If this consistently occurs, see your
dealer for service.
Engine Hours
Press
Tuntil ENGINE HOURS
displays. This display shows the
total number of hours the engine
has run.
Relearn Tire Positions
The vehicle may have this display.
To access this display, the vehicle
must be in P (Park). If the vehicle
has the Tire Pressure Monitor
System (TPMS), after rotating the
tires or after replacing a tire or
sensor, the system must re-learn the tire positions. To re-learn the tire
positions, see
Tire Pressure Monitor
System on page 10-56. See Tire
Inspection on page 10-61, Tire
Rotation on page 10-61 andTire
Messages on page 5-37 for more
information.
Change Compass Zone
The vehicle may have this feature.
To change the compass zone
through the DIC, see Compass on
page 5-4.
Calibrate Compass
The vehicle may have this feature.
The compass can be manually
calibrated. To calibrate the compass
through the DIC, see Compass on
page 5-4.
Blank Display
This display shows no information.
Vehicle Messages
Messages displayed on the DIC
indicate the status of the vehicle or
some action may be needed to
correct a condition. Multiple
messages may appear one after
another.
The messages that do not require
immediate action can be
acknowledged and cleared by
pressing
V(Set/Reset).
The messages that require
immediate action cannot be cleared
until that action is performed.
All messages should be taken
seriously and clearing the message
does not correct the problem.
The following are the possible
messages and some information
about them.
If the vehicle has a diesel engine,
see the Duramax diesel
supplement.

Black plate (17,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
Driving and Operating 9-17
Starting the Engine
If the vehicle has a diesel engine,
see the Duramax diesel
supplement.
To place the transmission in the
proper gear:
Move the shift lever to P (Park) or
N (Neutral). The engine will not start
in any other position. To restart the
engine when the vehicle is already
moving, use N (Neutral) only.
{Caution
If the steering wheel is turned
until it reaches the end of its
travel, and is held in that position
while starting the vehicle, damage
may occur to the hydraulic power
steering system and there may be
loss of power steering assist.Starting Procedure
1. With your foot off the accelerator
pedal, turn the ignition key to
START. When the engine starts,
let go of the key. The idle speed
will go down as your engine gets
warm. Do not race the engine
immediately after starting it.
Operate the engine and
transmission gently to allow the
oil to warm up and lubricate all
moving parts.
The vehicle has a
Computer-Controlled Cranking
System. This feature assists in
starting the engine and protects
components. If the ignition key is
turned to the START position,
and then released when the
engine begins cranking, the
engine will continue cranking for
a few seconds or until the
vehicle starts. If the engine does
not start and the key is held in
START for many seconds,
cranking will be stopped after
15 seconds to prevent cranking
motor damage. To prevent gear damage, this system also
prevents cranking if the engine
is already running. Engine
cranking can be stopped by
turning the ignition switch to the
ACC/ACCESSORY or LOCK/
OFF position.
When the Low Fuel warning
lamp is on and the FUEL LEVEL
LOW message is displayed in
the Driver Information Center
(DIC), the Computer-Controlled
Cranking System is disabled to
prevent possible vehicle
component damage. When this
happens, hold the ignition switch
in the START position to
continue engine cranking.
{Caution
Cranking the engine for long
periods of time, by returning the
ignition to the START position
immediately after cranking has
ended, can overheat and damage
(Continued)

Black plate (19,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
Driving and Operating 9-19
.Selecting the cruise control on/
off button when it was
previously on.
.Pressing the cruise control SET-
button a second time.
.Pressing the accelerator more
than one-quarter of the
way down.
.Turning the ignition switch to the
LOCK/OFF position.
Engine Heater
If the vehicle has a diesel engine,
see the Duramax diesel supplement
for more information.
The engine coolant heater can
provide easier starting and better
fuel economy during engine warm‐
up in cold weather conditions at or
below−18°C (0°F). Vehicles with an
engine coolant heater should be
plugged in at least four hours before
starting. An internal thermostat in
the plug-end of the cord may exist which will prevent engine coolant
heater operation at temperatures
above
−18°C (0°F).
To Use the Engine Coolant
Heater
1. Turn off the engine.
2. Open the hood and unwrap the
electrical cord.
The cord for the engine coolant
heater is located on the driver
side of the engine compartment
and is attached to the hose for
the power steering reservoir.
3. Plug it into a normal, grounded 110-volt AC outlet.
{Warning
Plugging the cord into an
ungrounded outlet could cause an
electrical shock. Also, the wrong
kind of extension cord could
overheat and cause a fire. You
could be seriously injured. Plug
(Continued)
Warning (Continued)
the cord into a properly grounded
three-prong 110-volt AC outlet.
If the cord will not reach, use a
heavy-duty three-prong extension
cord rated for at least 15 amps.
4. Before starting the engine, be sure to unplug and store the
cord as it was before to keep it
away from moving engine parts
and prevent damage.
The length of time the heater should
remain plugged in depends on
several factors. Ask a dealer in the
area where you will be parking the
vehicle for the best advice on this.

Black plate (42,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
9-42 Driving and Operating
.The back of the vehicle is in an
accident. The position and
mounting angle of the camera
can change or the camera can
be affected. Be sure to have the
camera and its position and
mounting angle checked at your
dealer.
The RVC system display in the
rearview mirror may turn off or not
appear as expected due to one of
the following conditions. If this
occurs, the left indicator light on the
mirror will flash.
.A slow flash may indicate a loss
of video signal, or no video
signal present during the reverse
cycle.
.A fast flash may indicate that the
display has been on for the
maximum allowable time during
a reverse cycle, or the display
has reached an Over
Temperature limit. The fast flash conditions are
used to protect the video device
from high temperature
conditions. Once conditions
return to normal, the device will
reset and the indicator will stop
flashing.
During any of these fault conditions,
the display will be blank and the
indicator will flash while the vehicle
is in R (Reverse) or until the
conditions return to normal.
Fuel
For diesel engine vehicles, see
“Fuel for Diesel Engines” in the
Duramax diesel supplement.
For gasoline engine vehicles, use of
the recommended fuel is an
important part of the proper
maintenance of this vehicle. When
driving in the U.S., to help keep the
engine clean and maintain optimum
vehicle performance, we
recommend using TOP TIER
Detergent Gasolines.
See www.toptiergas.com for a list of
TOP TIER Detergent Gasolines.

Black plate (51,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
Driving and Operating 9-51
Maintenance when Trailer
Towing
The vehicle needs service more
often when pulling a trailer. See
Maintenance Schedule on
page 11-3. Things that are
especially important in trailer
operation are automatic
transmission fluid, engine oil, axle
lubricant, belts, cooling system, and
brake system. It is a good idea to
inspect these before and during
the trip.
Check periodically to see that all
hitch nuts and bolts are tight.
Trailer Towing
If the vehicle has a diesel engine,
see the Duramax diesel
supplement.
{Warning
The driver can lose control when
pulling a trailer if the correct
equipment is not used or the
vehicle is not driven properly. For
example, if the trailer is too
heavy, the brakes may not work
well—or even at all. The driver
and passengers could be
seriously injured. The vehicle may
also be damaged; the resulting
repairs would not be covered by
the vehicle warranty. Pull a trailer
only if all the steps in this section
have been followed. Ask your
dealer for advice and information
about towing a trailer with the
vehicle.
{Caution
Pulling a trailer improperly can
damage the vehicle and result in
costly repairs not covered by the
vehicle warranty. To pull a trailer
correctly, follow the advice in this
section and see your dealer for
important information about
towing a trailer with the vehicle.
To identify the trailering capacity of
the vehicle, read the information in
“Weight of the Trailer” following.
Trailering is different than just
driving the vehicle by itself.
Trailering means changes in
handling, acceleration, braking,
durability, and fuel economy.
Successful, safe trailering takes
correct equipment, and it has to be
used properly.
The following information has many
time-tested, important trailering tips
and safety rules. Many of these are
important for your safety and that of

Black plate (7,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
Vehicle Care 10-7
1.Battery on page 10-28.
2. Radiator Pressure Cap. See Cooling System on page 10-17.
3. Coolant Recovery Tank. See Cooling System on page 10-17.
4. Automatic Transmission Fluid Dipstick. See “Checking the
Fluid Level” underAutomatic
Transmission Fluid (4-Speed
Transmission) on page 10-11 or
Automatic Transmission Fluid
(6-Speed Transmission) on
page 10-13.
5. Engine Oil Fill Cap. See “When
to Add Engine Oil” underEngine
Oil on page 10-7.
6. Engine Oil Dipstick. See “Checking Engine Oil” under
Engine Oil on page 10-7.
7. Engine Air Cleaner/Filter on
page 10-16.
8. Power Steering Fluid Reservoir. See Power Steering Fluid on
page 10-24. 9. Brake Master Cylinder
Reservoir. See Brake Fluid on
page 10-26.
10. Windshield Washer Fluid Reservoir. See “Adding Washer
Fluid” under Washer Fluid on
page 10-25.
Engine Oil
For diesel engine vehicles, see
“Engine Oil” in the Duramax diesel
supplement.
To ensure proper engine
performance and long life, careful
attention must be paid to engine oil.
Following these simple, but
important steps will help protect
your investment:
.Always use engine oil approved
to the proper specification and of
the proper viscosity grade. See
“Selecting the Right Engine Oil”
in this section.
.Check the engine oil level
regularly and maintain the
proper oil level. See “Checking
Engine Oil” and“When to Add
Engine Oil” in this section.
.Change the engine oil at the
appropriate time. See Engine Oil
Life System on page 10-10.
.Always dispose of engine oil
properly. See “What to Do with
Used Oil” in this section.
Checking Engine Oil
It is a good idea to check the engine
oil level at each fuel fill. In order to
get an accurate reading, the vehicle
must be on level ground. The
engine oil dipstick handle is a loop.
SeeEngine Compartment Overview
on page 10-6 for the location of the
engine oil dipstick.