tow CHEVROLET IMPALA 2012 9.G Owners Manual

Black plate (1,1)Chevrolet Impala Owner Manual - 2012
2012 Chevrolet Impala Owner ManualM
In Brief. . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-3
Vehicle Features . . . . . . . . . . . . . 1-13
Performance and Maintenance . . . . . . . . . . . . . . . . 1-17
Keys, Doors, and Windows . . . . . . . . . . . . . . . . . . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-2
Doors . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Vehicle Security . . . . . . . . . . . . . . 2-11
Exterior Mirrors . . . . . . . . . . . . . . . 2-14
Interior Mirrors . . . . . . . . . . . . . . . . 2-15
Windows . . . . . . . . . . . . . . . . . . . . . 2-16
Roof . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18
Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-3
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-8
Safety Belts . . . . . . . . . . . . . . . . . . 3-10
Airbag System . . . . . . . . . . . . . . . . 3-20
Child Restraints . . . . . . . . . . . . . . 3-36 Storage
. . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Additional Storage Features . . . 4-2
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . . 5-9
Information Displays . . . . . . . . . . 5-24
Vehicle Messages . . . . . . . . . . . . 5-29
Vehicle Personalization . . . . . . . 5-37
Universal Remote System . . . . 5-43
Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-5
Lighting Features . . . . . . . . . . . . . . 6-7
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6
Audio Players . . . . . . . . . . . . . . . . 7-14
Phone . . . . . . . . . . . . . . . . . . . . . . . . 7-20 Climate Controls
. . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-5
Maintenance . . . . . . . . . . . . . . . . . . . 8-5
Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-16
Engine Exhaust . . . . . . . . . . . . . . 9-24
Automatic Transmission . . . . . . 9-26
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-29
Ride Control Systems . . . . . . . . 9-30
Cruise Control . . . . . . . . . . . . . . . . 9-34
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-36
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-42
Conversions and Add-Ons . . . 9-49
Vehicle Care . . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-4
Headlamp Aiming . . . . . . . . . . . 10-25
Bulb Replacement . . . . . . . . . . 10-25

Black plate (2,1)Chevrolet Impala Owner Manual - 2012
2012 Chevrolet Impala Owner ManualM
Electrical System . . . . . . . . . . . . 10-29
Wheels and Tires . . . . . . . . . . . 10-35
Jump Starting . . . . . . . . . . . . . . . 10-64
Towing . . . . . . . . . . . . . . . . . . . . . . 10-67
Appearance Care . . . . . . . . . . . 10-69
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-3
Special Application Services . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . 11-8
Recommended Fluids, Lubricants, and Parts . . . . . . 11-11
Maintenance Records . . . . . . . 11-13
Technical Data . . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2 Customer Information
. . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-13
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-14
OnStar . . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional
Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1

Black plate (9,1)Chevrolet Impala Owner Manual - 2012
In Brief 1-9
Interior Mirror
Vehicles with a manual rearview
mirror can be adjusted by holding
the mirror in the center to move it for
a clearer view behind the vehicle.
Adjust the mirror to avoid glare from
the headlamps behind. Pull the
lever, located at the bottom of the
mirror for nighttime use. Return the
lever to its original position for the
day position.
SeeManual Rearview Mirror on
page 2‑15.
On vehicles with an automatic
dimming rearview mirror, the mirror
will automatically adjust to reduce
the glare of lights from behind the
vehicle. See Automatic Dimming
Rearview Mirror on page 2‑15.
Steering Wheel
Adjustment
The tilt wheel lever is located on the
left side of the steering column.
To adjust the steering wheel:
1. Hold the wheel and pull the lever toward you.
2. Move the steering wheel up or down.
3. Release the lever to lock the steering wheel in place. Do not adjust the steering wheel
while driving.
Interior Lighting
Dome Lamp
The center mounted dome lamp
overhead comes on when a door is
opened. This lamp can also be
turned on by turning the instrument
panel brightness control clockwise.
Reading Lamps
The vehicle has reading lamps that
also act as the dome lamp. Press
the button near each lamp to turn
them on and off.

Black plate (15,1)Chevrolet Impala Owner Manual - 2012
Keys, Doors, and Windows 2-15
2. Press one of the four buttonslocated on the control pad to
move the mirror to the desired
direction.
3. Adjust each outside mirror so that a little of the vehicle and the
area behind it can be seen.
Keep the selector switch in the
center position when not adjusting
either outside mirror.
Heated Mirrors
For vehicles with heated mirrors:
=(Rear Window Defogger):
Press to heat the outside rearview
mirrors. See “Rear Window
Defogger” underClimate Control
Systems on page 8‑1 for more
information.
Interior Mirrors
Manual Rearview Mirror
Adjust the inside rearview mirror for
a clear view of the area behind your
vehicle. To avoid glare of the
headlamps from behind, push the
tab forward for daytime and pull it
for nighttime use.
Vehicles with OnStar
®have three
control buttons at the bottom of the
mirror. See your dealer for more
information about OnStar and how
to subscribe to it. See OnStar
Overview on page 14‑1.
Automatic Dimming
Rearview Mirror
The vehicle may have an automatic
dimming inside rearview mirror.
Automatic dimming reduces the
glare from the headlamps of the
vehicle behind you. The dimming
feature comes on and the indicator
light illuminates each time the
ignition is turned to start.
O(On/Off): Press to turn the
dimming feature on or off.
Vehicles with OnStar have three
additional control buttons for the
OnStar system. See your dealer for
more information about OnStar and
how to subscribe to it. See OnStar
Overview on page 14‑1.
Cleaning the Mirror
Do not spray glass cleaner directly
on the mirror. Use a soft towel
dampened with water.

Black plate (9,1)Chevrolet Impala Owner Manual - 2012
Seats and Restraints 3-9
3. Lower the seatback by pullingforward on the tab on the
outboard side of the seatback. To return the seats to the normal
position:
{WARNING
If either seatback is not locked, it
could move forward in a sudden
stop or crash. That could cause
injury to the person sitting there.
Always push and pull on the
seatbacks to be sure they are
locked.
1. Raise the seatback and make sure it latches.
{WARNING
A safety belt that is improperly
routed, not properly attached,
or twisted will not provide the
protection needed in a crash. The
person wearing the belt could be
seriously injured. After raising the
rear seatback, always check to be
(Continued)
WARNING (Continued)
sure that the safety belts are
properly routed and attached, and
are not twisted.
2. Make sure the safety belts are properly stowed over the
seatback in all three seating
positions.
3. Flip the bottom seat cushion back into place. Push down
firmly on the seat cushion to
make sure it is secure.
When the seat is not in use, the
seatback should be placed in the
upright, locked position, and the
seat cushion should be in the down
position.
Under Seat Storage
The vehicle has a storage area
under the rear seat. See Rear
Storage on page 4‑2 for more
information.

Black plate (14,1)Chevrolet Impala Owner Manual - 2012
3-14 Seats and Restraints
3. Push the latch plate into thebuckle until it clicks.
If the latch plate will not go fully
into the buckle, check if the
correct buckle is being used.
Pull up on the latch plate to
make sure it is secure. If the belt
is not long enough, see Safety
Belt Extender on page 3‑19.
Position the release button on
the buckle so that the safety belt
could be quickly unbuckled if
necessary. 4. If equipped with a shoulder belt
height adjuster, move it to the
height that is right for you. See
“Shoulder Belt Height Adjuster”
in this section for instructions on
use and important safety
information.
5. To make the lap part tight, pull
up on the shoulder belt.
It may be necessary to pull
stitching on the safety belt
through the latch plate to fully
tighten the lap belt on smaller
occupants.
To unlatch the belt, push the button
on the buckle. The belt should
return to its stowed position.
Before a door is closed, be sure the
belt is out of the way. If a door is
slammed against a safety belt,
damage can occur to both the
safety belt and the vehicle.

Black plate (26,1)Chevrolet Impala Owner Manual - 2012
3-26 Seats and Restraints
What Makes an Airbag
Inflate?
In a deployment event, the sensing
system sends an electrical signal
triggering a release of gas from the
inflator. Gas from the inflator fills the
airbag causing the bag to break out
of the cover and deploy. The inflator,
the airbag, and related hardware are
all part of the airbag module.
Frontal airbag modules are located
inside the steering wheel and
instrument panel. For vehicles with
seat‐mounted side impact airbags,
there are airbags modules in the
side of the front seatbacks closest
to the door. For vehicles with
roof-rail airbags, there are airbag
modules in the ceiling of the vehicle,
near the side windows that have
occupant seating positions.
How Does an Airbag
Restrain?
In moderate to severe frontal or
near frontal collisions, even belted
occupants can contact the steering
wheel or the instrument panel. In
moderate to severe side collisions,
even belted occupants can contact
the inside of the vehicle.
Airbags supplement the protection
provided by safety belts. Frontal
airbags distribute the force of the
impact more evenly over the
occupant's upper body, stopping
the occupant more gradually.
Seat-mounted side impact and
roof-rail airbags distribute the force
of the impact more evenly over the
occupant's upper body.
But airbags would not help in many
types of collisions, primarily
because the occupant's motion is
not toward those airbags. SeeWhen
Should an Airbag Inflate? on
page 3‑24 for more information. Airbags should never be regarded
as anything more than a supplement
to safety belts.
What Will You See after
an Airbag Inflates?
After the frontal airbags and
seat-mounted side impact airbags
inflate, they quickly deflate, so
quickly that some people may not
even realize an airbag inflated.
Roof-rail airbags may still be at least
partially inflated for some time after
they deploy. Some components of
the airbag module may be hot for
several minutes. For location of the
airbag modules, see
What Makes
an Airbag Inflate? on page 3‑26.
The parts of the airbag that come
into contact with you may be warm,
but not too hot to touch. There may
be some smoke and dust coming
from the vents in the deflated
airbags. Airbag inflation does not
prevent the driver from seeing out of

Black plate (33,1)Chevrolet Impala Owner Manual - 2012
Seats and Restraints 3-33
The on indicator may be lit if an
object, such as a briefcase,
handbag, grocery bag, laptop or
other electronic device, is put on an
unoccupied seat. If this is not
desired, remove the object from
the seat.
{WARNING
Stowing of articles under the
passenger seat or between the
passenger seat cushion and
seatback may interfere with the
proper operation of the passenger
sensing system.
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle
should be serviced. There are parts
of the airbag system in several
places around the vehicle. Your
dealer and the service manual have
information about servicing the
vehicle and the airbag system. To
purchase a service manual, see
Service Publications Ordering
Information on page 13‑12.
{WARNING
For up to 10 seconds after the
vehicle is turned off and the
battery is disconnected, an airbag
can still inflate during improper
service. You can be injured if you
are close to an airbag when it
inflates. Avoid yellow connectors.
They are probably part of the
airbag system. Be sure to follow
proper service procedures, and
make sure the person performing
work for you is qualified to do so.

Black plate (37,1)Chevrolet Impala Owner Manual - 2012
Seats and Restraints 3-37
Q: What is the proper way towear safety belts?
A: An older child should wear a
lap-shoulder belt and get the
additional restraint a shoulder
belt can provide. The shoulder
belt should not cross the face or
neck. The lap belt should fit
snugly below the hips, just
touching the top of the thighs.
This applies belt force to the
child's pelvic bones in a crash.
It should never be worn over the
abdomen, which could cause
severe or even fatal internal
injuries in a crash.
Also see “Rear Safety Belt Comfort
Guides” underLap-Shoulder Belt on
page 3‑13. According to accident statistics,
children and infants are safer when
properly restrained in a child
restraint system or infant restraint
system secured in a rear seating
position.
In a crash, children who are not
buckled up can strike other people
who are buckled up, or can be
thrown out of the vehicle. Older
children need to use safety belts
properly.
{WARNING
Never do this.
Never allow two children to wear
the same safety belt. The safety
belt cannot properly spread the
impact forces. In a crash, the two
children can be crushed together
and seriously injured. A safety
belt must be used by only one
person at a time.

Black plate (48,1)Chevrolet Impala Owner Manual - 2012
3-48 Seats and Restraints
Securing a Child Restraint
Designed for the LATCH
System
{WARNING
If a LATCH-type child restraint is
not attached to anchors, the child
restraint will not be able to protect
the child correctly. In a crash, the
child could be seriously injured or
killed. Install a LATCH-type child
restraint properly using the
anchors, or use the vehicle safety
belts to secure the restraint,
following the instructions that
came with the child restraint and
the instructions in this manual.
{WARNING
Do not attach more than one child
restraint to a single anchor.
Attaching more than one child(Continued)
WARNING (Continued)
restraint to a single anchor could
cause the anchor or attachment
to come loose or even break
during a crash. A child or others
could be injured. To reduce the
risk of serious or fatal injuries
during a crash, attach only one
child restraint per anchor.
{WARNING
Children can be seriously injured
or strangled if a shoulder belt is
wrapped around their neck and
the safety belt continues to
tighten. Buckle any unused safety
belts behind the child restraint so
children cannot reach them. Pull
the shoulder belt all the way out
of the retractor to set the lock,
if the vehicle has one, after the
child restraint has been installed. Notice:
Do not let the LATCH
attachments rub against the
vehicle’ s safety belts. This may
damage these parts. If necessary,
move buckled safety belts to
avoid rubbing the LATCH
attachments.
Do not fold the empty rear seat
with a safety belt buckled. This
could damage the safety belt or
the seat. Unbuckle and return the
safety belt to its stowed position,
before folding the seat.
1. Attach and tighten the lower attachments to the lower
anchors. If the child restraint
does not have lower
attachments or the desired
seating position does not have
lower anchors, secure the child
restraint with the top tether and
the safety belts. Refer to your
child restraint manufacturer
instructions and the instructions
in this manual.