CHEVROLET IMPALA 2020 Owner's Manual

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
130 Lighting
Lighting Features
Entry Lighting
Some exterior lamps and most of
the interior lamps turn on briefly at
night or in areas with limited lighting
when the Remote Keyless Entry
(RKE) transmitter
Kbutton is
pressed. See Remote Keyless Entry
(RKE) System Operation 08. After
about 30 seconds the exterior lamps
turn off, then the dome lamps and
remaining interior lamps dim to off.
Entry lighting can be disabled
manually by turning the ignition on
or to ACC/ACCESSORY, or by
pressing
Qon the RKE transmitter.
This feature can be changed. See
Vehicle Personalization 0113.
Exit Lighting
Some exterior lamps and interior
lights come on at night, or in areas
with limited lighting, when the driver
door is opened after the ignition is
turned off. The dome lamp comes
on after the ignition is turned off. The exterior lamps and dome lamp
remain on for a set amount of time,
then automatically turn off.
The exterior lamps turn off
immediately by turning the exterior
lamp control off.
This feature can be changed. See
Vehicle Personalization
0113.
Battery Load
Management
The vehicle has Electric Power
Management (EPM) that estimates
the battery's temperature and state
of charge. It then adjusts the voltage
for best performance and extended
life of the battery.
When the battery's state of charge
is low, the voltage is raised slightly
to quickly bring the charge back up.
When the state of charge is high,
the voltage is lowered slightly to
prevent overcharging. If the vehicle
has a voltmeter gauge or a voltage
display on the Driver Information
Center (DIC), you may see the voltage move up or down. This is
normal. If there is a problem, an
alert will be displayed.
The battery can be discharged at
idle if the electrical loads are very
high. This is true for all vehicles.
This is because the generator
(alternator) may not be spinning fast
enough at idle to produce all of the
power needed for very high
electrical loads.
A high electrical load occurs when
several of the following are on, such
as: headlamps, high beams, rear
window defogger, climate control fan
at high speed, heated seats, engine
cooling fans, trailer loads, and loads
plugged into accessory power
outlets.
EPM works to prevent excessive
discharge of the battery. It does this
by balancing the generator's output
and the vehicle's electrical needs.
It can increase engine idle speed to
generate more power whenever
needed. It can temporarily reduce
the power demands of some
accessories.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Lighting 131
Normally, these actions occur in
steps or levels, without being
noticeable. In rare cases at the
highest levels of corrective action,
this action may be noticeable to the
driver. If so, a DIC message might
be displayed and it is recommended
that the driver reduce the electrical
loads as much as possible.
Battery Power Protection
The battery saver feature is
designed to protect the vehicle's
battery.
If some interior lamps are left on
and the ignition is turned off, the
battery rundown protection system
automatically turns the lamp off after
some time.
Exterior Lighting Battery
Saver
The exterior lamps turn off about
10 minutes after the ignition is
turned off, if the parking lamps or
headlamps have been manually left
on. This protects against draining
the battery. To restart the 10-minute
timer, turn the exterior lamp control
to the
Oposition and then back to
the
;or2position.
To keep the lamps on for more than
10 minutes, the ignition must be on
or in ACC/ACCESSORY.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
132 Infotainment System
Infotainment
System
Introduction
Infotainment . . . . . . . . . . . . . . . . . . 132
Introduction
Infotainment
See the infotainment manual for
information on the radio, audio
players, phone, navigation system,
and voice or speech recognition.
It also includes information on
settings.
Active Noise Cancellation (ANC)
If equipped, ANC reduces engine
noise in the vehicle’s interior. ANC
requires the factory-installed audio
system, radio, speakers, amplifier
(if equipped), induction system, and
exhaust system to work properly.
Deactivation is required by your
dealer if related aftermarket
equipment is installed.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Climate Controls 133
Climate Controls
Climate Control Systems
Dual Automatic ClimateControl System . . . . . . . . . . . . . 133
Air Vents
Air Vents . . . . . . . . . . . . . . . . . . . . . 137
Maintenance
Passenger Compartment AirFilter . . . . . . . . . . . . . . . . . . . . . . . . 138
Service . . . . . . . . . . . . . . . . . . . . . . . 138
Climate Control Systems
Dual Automatic Climate Control System
The heating, cooling, and ventilation for the vehicle can be controlled with
this system.
1. Driver and Passenger
Temperature Controls
2. Air Conditioning or Comfort/ Eco Air Conditioning
3. Fan Control
4. Defrost
5. SYNC 6. Rear Window Defogger
7. Air Delivery Modes
8.
O(Fan On/Off)
9. Recirculation
10. AUTO (Automatic Operation)

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
134 Climate Controls
Climate Control Influence on Fuel
Economy
The climate control system is
dependent upon other vehicle
systems for heat and power input.
Certain climate control settings can
lead to higher fuel usage.
The following climate control
settings use more fuel:
.Comfort air conditioning mode
. Defrost mode
. Extreme temperature settings,
such as 15 °C (60 °F) or 32 °C
(90 °F)
. High fan speed settings
To help reduce fuel usage:
. Use the full automatic control as
described under “Automatic
Operation.”
. Use eco air conditioning, instead
of the comfort air conditioning.
. Select a temperature setting that
is higher in hot weather and
lower in cold weather. .
Turn off the air conditioning
when it is not needed.
. Only use defrost when needed
to clear the windows.
Automatic Operation
The system automatically heats or
cools the vehicle to the desired
temperature:
. Fan Speed
. Air Delivery Mode
. Air Conditioning
. Recirculation
When AUTO is lit, all four functions
operate automatically. Each function
can also be manually set and the
setting is displayed. Functions not
manually set will continue to be
automatically controlled, even if the
AUTO indicator is not lit.
For automatic operation: 1. Press AUTO.
2. Set the temperature. Allow the system time to stabilize. Then
adjust the temperature as
needed for best comfort. To improve fuel efficiency and to
cool the vehicle faster, recirculation
may be automatically selected in
warm weather.
The recirculation light will not come
on when automatically controlled.
Press
hto manually select
recirculation; press it again to select
outside air.
Manual Operation
Driver and Passenger
Temperature Control : The
temperature can be adjusted
separately for the driver and
passenger.
Turn the knob clockwise or
counterclockwise to increase or
decrease the driver or passenger
temperature setting.
SYNC : Press to link all climate
zone settings to the driver settings.
The SYNC indicator light will turn
on. When the passenger settings
are adjusted, the SYNC indicator
light is off.
O: Press the knob to turn the fan
on or off.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Climate Controls 135
Fan Control :Turn the knob
clockwise or counterclockwise to
increase or decrease the fan speed.
Press AUTO to return to automatic
operation.
Air Delivery Modes : Press
Y,\,
[, or-to change the direction of
the airflow. An indicator light comes
on in the selected mode button.
Changing the mode cancels the
automatic operation and the system
goes into manual mode. Press
AUTO to return to automatic
operation.
Y: Air is directed to the instrument
panel outlets.
\: Air is directed to the instrument
panel outlets and the floor outlets.
[: Air is directed to the floor
outlets.
-: Air is directed to the windshield
and floor outlets to clear the
windows of fog or moisture.
0: Press to clear the windshield
of fog or frost more quickly. Air is
directed to the windshield and side
window outlets.
For best results, clear all snow and
ice from the windshield before
defrosting.
A/C : Press to cycle between the
off, eco, and comfort air conditioning
modes. The indicator will be lit in
comfort and eco modes and turns
off when there is no A/C function.
If the fan is turned off, the air
conditioner will not run and the
indicator light may turn off.
Press AUTO to return to automatic
operation and the air conditioner
runs automatically as needed. When
the indicator light is on, the air
conditioner runs automatically to
cool the air inside the vehicle or to
dry the air as needed to defog the
windshield faster.
For comfort a/c, press A/C. The
indicator will turn amber.
For eco a/c, press A/C again. The
indicator will turn green. This setting
balances fuel economy and air conditioning comfort. In warm
weather conditions, Auto Stops may
occur more frequently and the
vehicle interior may be warmer as
compared to the comfort air
conditioning setting. This setting
allows higher humidity inside the
vehicle and window fogging before
the engine restarts.
L:
Press to turn on
recirculation. An indicator light
comes on. Air is recirculated to
quickly cool the inside of the vehicle
or prevent outside air and odors
from entering.
Auto Defog : The climate control
system may have a sensor to
automatically detect high humidity
inside the vehicle. When high
humidity is detected, the climate
control system may adjust to
outside air supply and turn on the
air conditioner. The fan speed may
slightly increase to help prevent
fogging. If the climate control
system does not detect possible
window fogging, it returns to normal
operation. To turn Auto Defog off or

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
136 Climate Controls
on, see“Climate and Air Quality”
under Vehicle Personalization
0 113.
Rear Window Defogger
K:Press to turn the rear window
defogger on or off. An indicator light
on the button comes on to show that
the rear window defogger is on.
The upper region of gridlines on the
rear window are antenna lines and
are not intended to heat when the
defogger is activated.
If equipped with heated outside
mirrors, they turn on with the rear
window defogger and help to clear
fog or frost from the surface of the
mirror. See Heated Mirrors 024.
Caution
Using a razor blade or sharp
object on the inside rear window
can damage the antenna or
defogger. Repairs would not be
covered by the vehicle warranty.
Do not stick anything to the rear
window. Remote Start Climate Control
Operation :
If equipped with remote
start, the climate control system
may run when the vehicle is started
remotely. The system uses the
driver ’s previous settings to heat or
cool the inside of the vehicle. The
rear defog may come on during
remote start based on cold ambient
conditions. The rear defog indicator
light may not come on during a
remote start. The front heated seats
may turn on if it is cold outside. The
heated seat indicator lights may not
come on during a remote start. See
Remote Vehicle Start 014 and
Heated and Ventilated Front Seats
0 40, if equipped.
Sensors
The solar sensor on top of the
instrument panel near the
windshield monitors the solar heat.
The climate control system uses the
sensor information to adjust the
temperature, fan speed,
recirculation, and air delivery mode
for best comfort.
If the sensor is covered, the
automatic climate control system
may not work properly.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Climate Controls 137
Air Vents
Center Air Vents
Move the thumbwheels (1) left or
right to open or close off the airflow.
Use the slider knobs (2) on the air
vents to change the direction of the
airflow.Side Air Vents
Move the thumbwheels (1) up or
down to open or close off the
airflow.
Use the slider knobs (2) to change
the direction of the airflow.
Operation Tips
.
Clear away any ice, snow,
or leaves from air inlets at the
base of the windshield that could
block the flow of air into the
vehicle. .
Clear snow off the hood to
improve visibility and help
decrease moisture drawn into
the vehicle.
. Keep all outlets open whenever
possible for best system
performance.
. Keep the paths under all seats
clear of objects to help circulate
the air inside the vehicle more
effectively.
. Use of non-GM approved hood
deflectors can adversely affect
the performance of the system.
. Do not attach any devices to the
air vent louvers. This restricts
airflow and may cause damage
to the air vents.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
138 Climate Controls
Maintenance
Passenger Compartment
Air Filter
The passenger compartment air
filter reduces dust, pollen, and other
airborne irritants from outside air
that is pulled into the vehicle. The
filter will need to be replaced
periodically. SeeMaintenance
Schedule 0276.
Using the climate control system
without an air filter installed is not
recommended. Water or other
debris could enter the system and
result in leaks or noises. Always
install a new filter when removing
the old filter.
For more information on filter
replacement, see your dealer.
Service
All vehicles have a label underhood
that identifies the refrigerant used in
the vehicle. The refrigerant system
should only be serviced by trained
and certified technicians. The air
conditioning evaporator should
never be repaired or replaced by
one from a salvage vehicle.
It should only be replaced by a new
evaporator to ensure proper and
safe operation.
During service, all refrigerants
should be reclaimed with proper
equipment. Venting refrigerants
directly to the atmosphere is harmful
to the environment and may also
create unsafe conditions based on
inhalation, combustion, frostbite,
or other health-based concerns.
The air conditioning system requires
periodic maintenance. See
Maintenance Schedule 0276.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
Driving and Operating 139
Driving and
Operating
Driving Information
Driving for Better FuelEconomy . . . . . . . . . . . . . . . . . . . . 140
Distracted Driving . . . . . . . . . . . . 140
Defensive Driving . . . . . . . . . . . . . 141
Drunk Driving . . . . . . . . . . . . . . . . . 141
Control of a Vehicle . . . . . . . . . . . 142
Braking . . . . . . . . . . . . . . . . . . . . . . . 142
Steering . . . . . . . . . . . . . . . . . . . . . . 142
Off-Road Recovery . . . . . . . . . . . 143
Loss of Control . . . . . . . . . . . . . . . 143
Driving on Wet Roads . . . . . . . . 144
Hill and Mountain Roads . . . . . 145
Winter Driving . . . . . . . . . . . . . . . . 145
If the Vehicle Is Stuck . . . . . . . . 147
Vehicle Load Limits . . . . . . . . . . . 147
Starting and Operating
New Vehicle Break-In . . . . . . . . . 151
Ignition Positions . . . . . . . . . . . . . 151
Starting the Engine . . . . . . . . . . . 153
Engine Heater . . . . . . . . . . . . . . . . 154
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . 155
Shifting Into Park . . . . . . . . . . . . . 155 Shifting out of Park . . . . . . . . . . . 156
Parking over Things
That Burn . . . . . . . . . . . . . . . . . . . 156
Extended Parking . . . . . . . . . . . . 157
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 157
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . 157
Automatic Transmission
Automatic Transmission . . . . . . 158
Manual Mode . . . . . . . . . . . . . . . . . 160
Brakes
Antilock BrakeSystem (ABS) . . . . . . . . . . . . . . . 161
Electric Parking Brake . . . . . . . . 161
Brake Assist . . . . . . . . . . . . . . . . . . 163
Hill Start Assist (HSA) . . . . . . . . 163
Ride Control Systems
Traction Control/Electronic Stability Control . . . . . . . . . . . . . 163
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . 165
Adaptive Cruise Control . . . . . . 167
Driver Assistance Systems
Driver Assistance Systems . . . 174 Assistance Systems for
Parking or Backing . . . . . . . . . . 176
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . 178
Forward Collision Alert (FCA)
System . . . . . . . . . . . . . . . . . . . . . . 178
Automatic Emergency Braking (AEB) . . . . . . . . . . . . . . . 180
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . . 181
Lane Change Alert (LCA) . . . . . 182
Lane Departure Warning (LDW) . . . . . . . . . . . . . 184
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . 185
Recommended Fuel . . . . . . . . . . 185
Prohibited Fuels . . . . . . . . . . . . . . 186
Fuels in Foreign Countries . . . 186
Fuel Additives . . . . . . . . . . . . . . . . 186
E85 or FlexFuel . . . . . . . . . . . . . . 186
Filling the Tank . . . . . . . . . . . . . . . 187
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 189
Trailer Towing
General TowingInformation . . . . . . . . . . . . . . . . . . 189
Driving Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 189
Trailer Towing . . . . . . . . . . . . . . . . 193