ESP CHEVROLET KODIAK 2008 Owner's Manual

Automatic Transmission Shift Indicator
Check
Check that the indicator points to the gear chosen.
Steering Check
Be alert for any changes in steering action, abnormal
front tire wear or steering wheel position. An inspection
or service is needed when the steering wheel is harder
to turn or has too much free play, or if there are strange
sounds when turning or parking.
Brake System Check
Be alert to the low air warning light or tone alarm, or
changes in braking action, such as repeated pulling to
one side, unusual sounds when braking or increased
brake pedal travel. Make sure air brake system
reservoirs are drained daily with full system air pressure,
and check system for leaks. Any of these conditions
could indicate the need for brake system inspection
and/or service.
Engine Cooling System Service
Inspect the hoses and have them replaced if they are
cracked, swollen, or deteriorated. Inspect all pipes,
fittings, and clamps; replace as needed. Clean the
outside of the radiator and air conditioning condenser.
To help ensure proper operation, a pressure test of the
cooling system and pressure cap is recommended at
least once a year.
Exhaust System Inspection
Be alert for any changes in the sound of the exhaust
system or any smell of fumes. These are signs the
system may be leaking. Have it checked and/or repaired
at once. SeeEngine Exhaust on page 2-45and
Running the Vehicle While Parked on page 2-50.
Check to be sure that mud or dirt is not caked on the
exhaust system, especially in the area of the diesel
particulate filter and tailpipe. Clean the area as needed.
SeeDiesel Particulate Filter (Diesel Engine) on
page 2-46.
At high mileages, the DPF becomes loaded with ash.
This is normal. When the amount of ash loading is high,
see your dealer/retailer for DPF cleaning or replacement.
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Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to Chevrolet. Normally, any concerns
with the sales transaction or the operation of your
vehicle will be resolved by your dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or
the general manager.STEP TWO:If after contacting a member of
dealership management, it appears your concern
cannot be resolved by the dealership without further
help, contact the GM Medium Duty Truck Customer
Assistance Center at 1-800-862-4389. In Canada,
contact GM of Canada Customer Communication Centre
in Oshawa by calling 1-800-263-3777 (English) or
1-800-263-7854 (French).
We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have
the following information available to give the Customer
Assistance Representative:
•Vehicle Identification Number (VIN). This is
available from the vehicle registration or title, or the
plate at the top left of the instrument panel and
visible through the windshield.
•Dealership name and location.
•Vehicle delivery date and present mileage
(kilometers).
When contacting Chevrolet, please remember that your
concern will likely be resolved at a dealer’s facility.
That is why we suggest you follow Step One first if you
have a concern.
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•Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identification Number (VIN), insurance company and
policy number, and a general description of the
damage to the other vehicle.
•If possible, call your insurance company from the
scene of the crash. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are driveable.
•Choose a reputable collision repair facility for your
vehicle. Whether you select a dealer/retailer or a
private collision repair facility to fix the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable with
their work for a long time.
•Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
Managing the Vehicle Damage Repair
Process
In the event that your vehicle requires damage repairs,
GM recommends that you take an active role in its
repair. If you have a pre-determined repair facility of
choice, take your vehicle there, or have it towed there.
Specify to the facility that any required replacement
collision parts be original equipment parts, either new
Genuine GM parts or recycled original GM parts.
Remember, recycled parts will not be covered by your
GM vehicle warranty.
Insurance pays the bill for the repair, but you must live
with the repair. Depending on your policy limits, your
insurance company may initially value the repair using
aftermarket parts. Discuss this with your repair
professional, and insist on Genuine GM parts. Remember
if your vehicle is leased you may be obligated to have the
vehicle repaired with Genuine GM parts, even if your
insurance coverage does not pay the full cost.
If another party’s insurance company is paying for the
repairs, you are not obligated to accept a repair
valuation based on that insurance company’s collision
policy repair limits, as you have no contractual limits with
that company. In such cases, you can have control of
the repair and parts choices as long as cost stays within
reasonable limits.
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To read data recorded by an EDR, special equipment is
required, and access to the vehicle or the EDR is
needed. In addition to the vehicle manufacturer, other
parties, such as law enforcement, that have the special
equipment, can read the information if they have
access to the vehicle or the EDR.
GM will not access this data or share it with others
except: with the consent of the vehicle owner or, if the
vehicle is leased, with the consent of the lessee; in
response to an official request of police or similar
government office; as part of GM’s defense of litigation
through the discovery process; or, as required by
law. Data that GM collects or receives may also be used
for GM research needs or may be made available to
others for research purposes, where a need is shown
and the data is not tied to a specific vehicle or
vehicle owner.
OnStar®(Isuzu 7.8L L6 Engine)
If your vehicle has OnStar and you subscribe to the
OnStar services, please refer to the OnStar Terms and
Conditions for information on data collection and use.
Navigation System
(Isuzu 7.8L L6 Engine)
If your vehicle has a navigation system, use of the
system may result in the storage of destinations,
addresses, telephone numbers, and other trip
information. Refer to the navigation system operating
manual for information on stored data and for deletion
instructions.
Radio Frequency Identication
(RFID) (Isuzu 7.8L L6 Engine)
RFID technology is used in some vehicles for functions
such as tire pressure monitoring and ignition system
security, as well as in connection with conveniences
such as key fobs for remote door locking/unlocking and
starting, and in-vehicle transmitters for garage door
openers. RFID technology in GM vehicles does not use
or record personal information or link with any other
GM system containing personal information.
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